Revenue Operations

• Leads and oversees a team of facilities managers and report writers, driving strategic initiatives and ensuring operational excellence across Autism Services.
• Involves shaping and aligning business functions with service line goals, analyzing organizational policies and structures, and implementing innovative solutions to improve processes and planning.
• Manages the development of new centers and ensures optimal facilities management, fostering operational efficiency and sustainability.
• Oversees the collection, analysis, and presentation of business data, providing actionable insights to guide decision-making and strategic planning.
• Ensures the delivery of high-quality reports, visualizations, and presentations to support business transformation.
• Instrumental in developing comprehensive project estimates by identifying key phases, requirements, and cost implications, playing a pivotal role in advancing service line objectives.
• Aligns organizational policies and processes with the goals of Autism Services.
• Identifies and implements innovative solutions to streamline processes and improve planning.
• Oversees the development and establishment of new centers, ensuring they meet service line needs.
• Leads the development and operations of new offices and Therapy Centers including assisting with space planning, equipment, purchases and vendor communications.
• Ensures facilities are managed efficiently and sustainably to support operational goals.
• Manages resources effectively to foster sustainability and cost-effectiveness in operations.
• Negotiates contracts with vendors and maintains vendor relationships for new and ongoing offices and Center operations according to budget.
• Oversees ongoing Center maintenance needs.
• Oversees the gathering, analysis, and interpretation of business data.
• Translates data into actionable insights to support decision-making and strategic planning.
• Ensures the delivery of high-quality reports, visualizations, and presentations.
• Compiles and reports on many data points including, but not limited to: scorecard, financial, retention, productivity, and timelines for many audiences both internal and external to the agency.
• Oversees the distribution, receipt, analysis and reporting of the quarterly Customer Satisfaction Surveys.
• Creates, edits, prepares, and disseminates monthly Autism Services Newsletter with team.

Director, Revenue Operations – Health Insurance Contracts

• Identify process gaps, tooling needs, and data quality issues, and help translate them into clear operational or technical requirements
• Improve CRM data quality through cleansing, structuring, enrichment, account maintenance, and execution of account assignments in accordance with established business rules
• Manage third-party tools that support our sales team, including evaluating needs, driving improvements, and helping ensure effective adoption and utilization
• Partner with CRM Technology, Product, Engineering, and other technical teams to support prioritization, scoping, testing, launch, and adoption of tools and solutions that improve workflows for our sales team and cross-functional partners
• Use AI-enabled tools and workflows to improve analysis, documentation, and operational work more effectively

Sales Operations Associate – Revenue Tooling

• Analyze weekly, monthly, and quarterly renewal pipelines across direct and channel motions to surface trends, gaps, and opportunities.
• Drive the global renewal forecasting process, improving accuracy by integrating customer health insights and predictive analytics.
• Develop, refine, and maintain renewal health scoring models that highlight early risk indicators and inform intervention strategies.
• Translate churn attribution, expansion patterns, and renewal performance data into clear insights and action plans for Customer Success and Renewals leadership.
• Identify, design, and implement process improvements and automation that enhance data quality, reduce manual effort, and increase operational efficiency.
• Partner with Revenue Operations, Sales Operations, IT, and CX teams to improve systems, data flows, and reporting that support scalable renewals motions.
• Create and deliver regular business reviews, dashboards, and presentations that clearly communicate renewal performance and recommendations to senior stakeholders.
• Champion a data-driven culture within the Renewals organization by sharing best practices, setting analytical standards, and supporting adoption of new tools and workflows.

Revenue Strategist Manager, Renewals

• Owning the solution design for complex projects involving Gong and related tools (especially SFDC, Hubspot, and Clay), considering long-term scalability, business objectives, and user adoption.
• Collaborating on discovery with Sales, Marketing, and Enablement teams to understand how they engage prospects and customers, then architect technical solutions that support those goals.
• Defining and evolving best practices (with an emphasis on AI for automation and scale) around conversation intelligence, activity capture, sales forecasting, sales engagement, coaching workflows, and reporting across the revenue stack.
• Leading integration efforts between Gong and platforms like Salesforce, Slack, HubSpot, Clay, Snowflake, or data warehouses.
• Staying ahead of the curve on Gong features and sales tech trends—serving as a subject matter expert for our internal team and clients.
• Actively participating in up-leveling the team by providing ad hoc and ongoing coaching and mentoring on solutions.

RevOps Architect, Gong

• Assess advertiser and agency creditworthiness using financial information, payment history, credit agency data, and internal risk tools
• Set, maintain, and adjust credit limits and payment terms within defined approval matrices
• Review and decision credit holds on insertion orders / PinOrders
• Partner with Collections to resolve past-due balances
• Help prepare quarterly AR reserve analyses and support SOX-relevant controls
• Manage a queue of cases in Salesforce and other internal tools
• Collaborate with Sales, RevOps, and Accounting to explain credit decisions
• Identify and help drive process and tooling improvements
• Leverage data analysis to uncover strategic insights

Credit & Risk Specialist – Revenue Ops

• Serve as Salesforce administrator: manage objects, flows, validation rules, reporting, user management, and data hygiene
• Own GTM tech stack end to end; evaluate, implement, integrate, and retire tools
• Build and maintain integrations between sales and finance systems
• Own weekly forecasting cadence and evolve forecast model
• Run deal desk for enterprise and mid-market deals
• Administer commission plans for AEs and AI Strategists
• Own lead routing and campaign-to-pipeline reporting until a marketing ops hire is made

Founding Revenue Operations Manager

• Drive revenue planning and analysis across D2C, touring, and retail merchandise channels
• Partner with account managers, channel and commercial teams to build, pressure-test, and refine artist and campaign projections across the roster
• Develop practical forecasting models, planning frameworks, and projection methodologies that can scale across the business
• Work closely with merchandise planning, finance, operations, and label commercial teams to align on assumptions, timelines, reporting, and planning processes
• Lead recurring executive reporting, compiling business reviews, and performance analysis
• Identify risks, opportunities, and trends across artists, product categories, campaigns, and sales channels
• Help shape the roadmap for stronger forecasting tools, reporting infrastructure, and planning workflows
• Build clear analytical frameworks and reporting solutions that improve forecasting accuracy and commercial visibility
• Help establish shared best practices for revenue forecasting, commercial planning, and business reviews across teams

Senior Manager, Revenue Planning and Analysis

• Serve as the primary administrator and subject matter expert for Chargebee.
• Manage product catalogs, pricing plans, subscriptions, coupons, and billing configurations.
• Execute catalog changes, price increases, catalog deactivations, and reactivations.
• Monitor subscription lifecycle events including upgrades, downgrades, renewals, cancellations, and reactivations.
• Troubleshoot and resolve billing system issues and process discrepancies.
• Maintain a deep understanding of Stripe payment processing and platform functionality.
• Manage payment workflows including credit card transactions, ACH payments, refunds, disputes, chargebacks, and failed payments.
• Support Stripe integrations with Chargebee and internal company applications.
• Investigate payment exceptions and ensure timely resolution.
• Understand and support integrations between Chargebee, Stripe, Bonusly, banking platforms, and internal software systems.
• Utilize APIs and system logs to diagnose and resolve operational issues.
• Collaborate with Engineering and Product teams on system enhancements and troubleshooting.
• Document integration workflows, dependencies, and operational procedures.
• Respond to customer tickets related to billing, invoicing, refunds, payment failures, ACH transactions, credit card processing, subscription changes, and account inquiries.
• Ensure timely and accurate resolution of customer issues while maintaining high customer satisfaction.
• Escalate complex issues appropriately and drive resolution across cross-functional teams.
• Perform revenue recognition reconciliation between Chargebee and financial systems.
• Prepare and maintain ARR (Annual Recurring Revenue) roll-forward schedules.
• Validate subscription revenue, deferred revenue, bookings, billings, and collections data.
• Support monthly, quarterly, and annual close processes.
• Investigate and resolve discrepancies impacting revenue reporting.
• Monitor and maintain service-level agreements (SLAs) and customer response metrics.
• Track and report key performance indicators related to ticket resolution, billing accuracy, and operational efficiency.
• Identify process improvement opportunities and implement scalable solutions.
• Develop and maintain operational documentation, SOPs, and knowledge base articles.

Billing Operations, Revenue Systems

• Develops and maintains revenue enablement content for learning programs, paths, and certifications across revenue-facing roles (Sales Directors, Account Executives, Account Managers, Customer Success Managers, and Business Development Representatives) remotely.
• Provides subject-matter expertise on content design and delivery to improve the business's revenue training and enablement programs.
• Partner with Enablement, Sales Leadership, Customer Success, Marketing, and Product to regularly assess revenue training content needs, using performance data and observation to identify skill gaps across the team.
• Partner with Revenue Operations to align enablement programs with pipeline, ramp, and retention metrics.
• Listen to customer-facing calls and interactions, providing coaching and feedback to Sales, Customer Success, and Business Development teams to improve performance.
• Lead product launch enablement, including messaging, training, and customer-facing collateral for new product releases, alongside Product Marketing.
• Own Seismic content strategy and administration – platform governance and content library management – partnering with Marketing and Product to ensure consistency and quality across sales and customer-facing collateral (case studies, decks, templates, info sheets, etc.).
• Manage LMS course design, content creation, and compliance – including voiceovers, training materials, certifications and onboarding paths – to make the new-hire learning and on-going training intuitive.

Senior Revenue Enablement Manager

• Our ConnectWise Revenue Operations Specialist is accountable for the accuracy of billing configuration, service agreements, and reporting within the ConnectWise platform – work that directly fuels Customer Success.
• Working closely with the COO, Director of Finance, and Customer Account teams, you'll keep invoicing accurate and timely, client agreements properly configured, and ConnectWise reporting trustworthy for QBRs and client conversations, all in line with established processes and standards.
• Manage the day-to-day billing cycle in ConnectWise, including invoice creation, processing, and distribution, ensuring timeliness and compliance with established procedures.
• Maintain billing accuracy through reconciliation, discrepancy identification, and client record maintenance.
• Identify billing discrepancies, agreement misconfigurations, or workflow inefficiencies, and bring them to the COO with recommended solutions for review and approval, implementing changes as authorized.
• Help correct timesheet entries with multiple co-managed locations, ensuring time is entered correctly with location, agreement, and work roles.
• Configure and maintain client service agreements in ConnectWise, ensuring alignment with business goals and client deliverables.
• Implement SLA settings, billing parameters, and work type mappings as defined by the COO, ensuring accurate service alignment.
• Leverage ConnectWise tools and reporting to support leadership and Customer Account teams in monitoring agreement performance, renewals, and profitability.
• Partner with the Customer Account teams to review PowerBI reporting data pulled from ConnectWise, Sentinel One, LogicMonitor, Veeam, and other platforms ensuring accuracy of the information presented to customers in QBRs and weekly meetings.
• Coordinate with service delivery and sales teams to ensure Project billing, T&M and agreements reflect actual services and proposals, collaborating to resolve any discrepancies in a timely and effective manner.
• Serve as a ConnectWise subject-matter resource for the Customer Account team, helping translate platform data into clear, client-ready insights.
• Partner with the COO to identify and implement opportunities that streamline revenue-related and customer-facing processes.
• Stay current on ConnectWise updates and share relevant new features or workflow improvements with the billing and Customer Success teams.

Revenue Operations Specialist

• Own design and oversight of end-to-end revenue cycle operations, including charge capture, claims submission, denial management, payer follow-up, patient billing, and AR collections
• Monitor and manage key revenue cycle metrics (clean claim rate, AR days, denial rate, write-off rate) and report results to leadership on a monthly cadence
• Develop and document billing and coding protocols in partnership with Clinical, and ensure consistent application across all payer types
• Lead denial prevention and appeals processes, tracking root causes, identifying patterns, and closing systemic gaps
• Own billing compliance and operational readiness for every new insurance plan Hey Jane accepts — this role does not negotiate contracts, but ensures the infrastructure to bill under them is in place before care is delivered
• Partner with Product and Engineering to evaluate RCM and AI tooling, optimize EHR and billing system configuration, including automations, reporting, and integrations
• Support state expansion by operationalizing billing for new Medicaid programs and payer launches
• Identify and resolve operational gaps in the revenue cycle, building scalable processes that reduce manual work and improve accuracy
• Manage a team of 2-3 billing specialists

Director of Revenue Operations

• Own and architect our CRM as the source of truth for revenue data, designing the system, not just operating inside one someone else built
• Instrument the full funnel end to end: lead to opportunity to customer, with attribution that actually holds up
• Build the lifecycle systems that move prospects and customers through stages cleanly, including handoffs and the automation that makes them work
• Own revenue tracking and reporting: build the dashboards and data models from raw data that give the team and founders real-time truth on pipeline, usage, churn, and expansion
• Design the revenue infrastructure to scale with us as we grow toward the next order of magnitude in ARR
• Partner with the VP of Revenue and Success, product, and finance on the systems and data that drive go-to-market decisions

Revenue Operations Lead

• Drive the roadmap for meter data management end to end
• Define high-value MVPs, validate correctness against real reads
• Translate metering, MDM, and billing expertise into clear specs
• Collaborate with engineering and design to release production-ready features
• Set KPIs and manage dependencies across the Revenue platform
• Take on new areas of ownership as priorities evolve

Senior Product Manager, Revenue – Meter Data Management

• Lead the design and architecture of revenue processes
• Collaborate with cross-functional teams to implement processes
• Ensure effective implementation and management of revenue operations

Head of Revenue Process Architecture

• Own end-to-end accounting and controllership for Ads revenue, including revenue recognition, contra-revenue, rev-share, incentives, credits, rebates, and related close activities under ASC 606.
• Design and execute scalable month-end and quarter-end close processes for Ads, ensuring accurate, complete, and timely reporting supported by reconciliations, flux analysis, and reviewer-ready evidence.
• Design accounting and control frameworks for global Ads expansion, including new currencies, billing entities, tax/invoice localization, FX, AR, and GL mapping.
• Translate complex commercial, product, and contractual terms into operational accounting workflows with clear policy alignment and scalable execution.
• Partner with Product, Engineering, Finance Engineering, Data, and Billing teams to define, validate, and audit Ads measurement logic such as impressions, clicks, billable events, usage, rev-share, and invoice data.
• Identify material risks, separate systemic issues from immaterial noise, and communicate substantiated recommendations to Finance and business leaders.
• Use AI, data tooling, and automation to improve close speed, exception management, reconciliation quality, and control execution while preserving appropriate governance.
• Support system implementations and enhancements across Oracle Fusion, data warehouses, billing integrations, ads platforms, and related finance tooling.
• Lead audit support, documentation, walkthroughs, issue resolution, and remediation for Ads revenue accounting.

Revenue Accounting Manager, Ads

• Own and optimise our GTM tech stack - HubSpot, Outreach, Apollo, quoting tools, and Relevance AI agents - ensuring every system is well-governed, well-integrated, and delivering measurable ROI
• Build reliable revenue reporting and dashboards that give our leadership team and investors a clear, accurate picture of business performance
• Design and improve lead management, pipeline hygiene, forecasting, and territory processes that scale with the business
• Manage and develop our AI agent infrastructure across the GTM function, working alongside our team to automate manual work and drive productivity
• Partner with Sales, Marketing, CS, and Finance leaders to scope problems, present clear options, and see solutions through to completion - not just the first implementation, but the ongoing iteration

• Own the overarching Revenue Technology strategic roadmap across CPQ, CLM, and Bids & Tenders, including portfolio governance and innovation alignment.
• Align the portfolio with emerging innovation and next-gen capability, ensuring the roadmap anticipates where Revenue Technology capabilities are heading.
• Lead program governance across the global CPQ/CLM/Bids & Tenders implementation, ensuring consistent standards and delivery discipline across all workstreams.
• Establish governance frameworks, standards, and decision rights that protect enterprise consistency while enabling approved local and business-unit variation.
• Oversee the program roadmap, business readiness, risk management, and milestone tracking end to end.
• Drive a consistent operating cadence across AMER and International workstreams.
• Lead key decision forums and steering committees, and own executive stakeholder reporting on roadmap, trade-offs, and delivery outcomes.
• Manage cross-functional stakeholder alignment and executive reporting across Commercial, IT/Digital Solutions, Finance, Procurement, and senior leadership.
• Own and lead the Revenue Technology governance model — decision rights, escalation paths, and review cadences — ensuring decisions are made deliberately, not by default.
• Steward the team’s ownership mandate: because Revenue Technology owns the commercial-technology strategy and defends the investment case, this role ensures that ownership is exercised — setting the strategy-to-budget linkage and holding partners accountable to what is committed.
• Own vendor relationships, contract governance, and license management across Revenue Technology platforms (e.g., CPQ, CLM, and Bids & Tenders solutions such as Oracle and Conga/Apttus).
• Partner with Procurement and Finance on vendor strategy, contracting, renewals, usage forecasting, and budget controls.
• Identify opportunities for license optimization, consolidation, cost avoidance, and vendor risk mitigation.
• Own the single-backlog intake framework, triaging demand across regions and business units on a Now / Next / Later basis with clear, defensible prioritization.
• Maintain integrated roadmaps guiding CPQ, CLM, and Bids & Tenders initiatives from concept through delivery and value realization.
• Identify cross-program dependencies, downstream impacts, and organizational-readiness factors to ensure seamless execution.
• Ensure commitments are made with discipline and governance — not in the room, without process — closing the intake-governance gap that creates risk when demand arrives piecemeal.
• Drive execution across multiple concurrent initiatives spanning CPQ, CLM, and Bids & Tenders platforms, data, and AI enablement.
• Manage program plans, milestones, risks, and resources to ensure predictable, high-quality delivery, in partnership with the shared TDS Program Manager.
• Establish and run the operating cadence — ceremonies, sprints, demos, and releases — that drives accountability, transparency, and momentum across workstreams.
• Plan and facilitate in-person requirement workshops and program forums, owning the output and the path from design through requirements to release.
• Coordinate how new business is onboarded into the product model, walking stakeholders from intake through requirements to release (“into the factory”).
• Coordinate change management and business-readiness activities across regions and workstreams to ensure adoption.
• Monitor success metrics — adoption, cycle time, data quality, and cost management — ensuring business objectives are achieved.
• Track progress using objective data and performance indicators; adjust plans and priorities based on insight and results.
• Ensure initiatives deliver measurable and sustained business value through disciplined value-realization practices.
• Serve as the integrator between business leaders and delivery teams across the Revenue Technology portfolio (CPQ, CLM, and Bids & Tenders).
• Translate complex initiatives into clear, outcome-focused narratives for executive audiences.
• Influence executive decisions through fact-based insights, structured recommendations, and clear articulation of trade-offs.

Senior Manager, Program Management and Governance – Revenue Technology

• Guiding clients by presenting options, discerning trade-offs, and providing recommendations.
• Documenting requirements and workstream plans.
• Rapidly prototyping, testing, building, delivering, and measuring the success of solutions.
• Tracking progress on work while keeping the team and clients up to date.
• Learning and working in different sales and marketing technologies, including Salesforce, Hubspot, Eloqua, Marketo, and related applications.
• Contributing to Go Nimbly’s internal knowledge-base by sharing successes, learnings, problem-solving with others, or leading trainings.
• Managing client relationships.

Senior RevOps Consultant

• Deliver business value through effective project management of multiple small strategic deliverables
• Accountable to the Executive Sponsor for the assigned programs
• Identification and securing of all program resources, logistics, communications, and staffing
• Identifying and coordinating the resources, logistics, communications, and staffing required for any overlapping projects
• Promote cost effectiveness and operational efficiency in the oversight of the projects and communications

Revenue Operations jobs in California

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Director, Revenue Operations – Health Insurance Contracts

Sales Operations Associate – Revenue Tooling

Sales Operations Associate – Revenue Tooling

Revenue Strategist Manager, Renewals

RevOps Architect, Gong

Credit & Risk Specialist – Revenue Ops

Founding Revenue Operations Manager

Senior Manager, Revenue Planning and Analysis

Billing Operations, Revenue Systems

Senior Revenue Enablement Manager

Revenue Operations Specialist

Director of Revenue Operations

Revenue Operations Lead

Senior Product Manager, Revenue – Meter Data Management

Head of Revenue Process Architecture

Revenue Accounting Manager, Ads

Revenue Operations Lead

Senior Manager, Program Management and Governance – Revenue Technology

Senior RevOps Consultant

Associate Project Manager – Quality Revenue