Representative

• Respond to clients via telephone and electronic inquiry tools for multiple lines of business
• Use problem-solving skills to assist participants with their requests
• Apply industry, systems, processes, and available-resource knowledge to provide complete and accurate solutions
• Represent Sentinel to participants and demonstrate superior quality service
• Serve as a liaison between participants and internal departments by building relationships

Service Center Representative supporting U.S. employee benefits participants at Sentinel Group

Service Center Representative

Service Center Representative supporting U.S. employee benefits participants at Sentinel Group. Handling inquiries about 401(k), flexible spending accounts, and COBRA plans.

• Drive new business growth and expand relationships with existing clients in an assigned territory
• Prospect and engage healthcare clients, particularly hospital and independent retail pharmacies, supply chain teams, and procurement teams
• Schedule and conduct sales presentations for Inmar’s Rx Returns and Compliance Solutions
• Identify client needs and offer tailored solutions
• Nurture current client relationships and identify upselling opportunities
• Maintain a sales opportunity pipeline through proactive outreach and follow-up
• Serve as the main point of contact for clients
• Provide ongoing education on regulatory compliance and service offerings
• Travel within the assigned territory to provide on-site support for pharmaceutical returns
• Maintain client and sales activity records in CRM systems
• Use CRM data to identify trends and refine sales strategies
• Comply with company policies and perform other sales-related duties as assigned

Healthcare sales representative growing pharmacy accounts for Inmar’s compliance solutions

Client Development Representative, Healthcare

Healthcare sales representative growing pharmacy accounts for Inmar’s Rx Returns and Compliance Solutions.
Managing Baton Rouge territory visits, client relationships, prospecting, and CRM-driven sales activity.

• Prepare, validate, and complete all steps needed to clear new cases for pre-scheduled services
• Validate and gather insurance and demographic information
• Contact insurance companies by website, phone, or fax to verify benefits and obtain authorizations
• Identify insurance guidelines and facilitate communication
• Use the EPIC system to verify benefits and eligibility
• Complete and obtain necessary authorizations for scheduled services
• Collaborate with clinical providers, on-site case management, and LPN/RN or Nurse Auditor staff
• Perform pre-service collection estimation and communicate patient liability
• Provide point-of-service information and logistics to support an exceptional patient experience
• Maintain compliance with applicable laws, accreditation standards, regulations, privacy, and safety requirements
• Perform other related duties as required

Pre-Service Representative verifying insurance and authorizations for Ochsner Health patients

Pre-Service Representative

Pre-Service Representative verifying insurance benefits and securing authorizations for Ochsner Health patients. Communicating liability and coordinating pre-service requirements before scheduled care.

• Provide construction site management for all aspects and activities of transmission station and line construction at the master project portfolio level to facilitate project completion within budget, schedule, and scope.
• Provide oversight for transmission station and line construction projects to ensure compliance with applicable Federal, State & Local Regulations.
• Provide project quality assurance and quality control oversight to ensure adherence to Engineering specifications and standards.
• Provide progress updates on construction activities and milestones to the project team.
• Provide oversight for OSHA compliance requirements in accordance with AEP’s safety compliance oversight program.
• Conduct meetings to set AEP’s Safety and Environmental expectations for crews working on site.
• Coordinate work activities with AEP environmental teams and contractors to ensure compliance with AEP’s Environmental policies and procedures as well as all Federal, State and Local regulations.
• Provide oversight to ensure compliance with SWPPP and all applicable environmental permits.
• Work with Project Team to ensure all permits are properly closed/terminated as required at the end of project or when no longer needed.
• Ensure all required permits for road crossings, river crossings, railroad crossings, ROW clearing, access roads, etc., have been obtained prior to start of work.
• Provide oversight to verify project material and equipment has been ordered and scheduled to arrive on time to meet project milestones.
• Provide oversight of all dispatched operating orders and clearances.
• Provide oversight to ensure contractor work plans are sufficient to meet scheduled outage windows properly and safely; and ensure no system operating errors occur.
• Participate in the development and delivery of training as requested.

Transmission Construction Representative overseeing construction site management and compliance for electrical projects

Senior Transmission Construction Representative

Transmission Construction Representative overseeing site management and compliance for transmission station and line construction. Ensuring project completion within budget, schedule, and regulatory requirements.

• Advise Project Owner on all aspects of commercial construction projects from concept to completion.
• Ensure compliance with environmental regulations and permits throughout the construction process, including environmental impact assessments and mitigation measures.
• Monitor all project schedules, provide early feedback on performance and risk to those schedules, and support timely completion of all project milestones.
• Identify potential risks and develop mitigation strategies to better position the project for success.
• Monitor the Contractor’s quality control measures to ensure construction activities meet industry standards and Owner expectations.
• Serve as a key conduit of information exchange between all on-site stakeholders, providing regular updates on project progress and addressing any concerns that may arise.
• Observe and influence the activities of construction teams, subcontractors, and support staff on behalf of the Owner, fostering a collaborative and safety-focused work environment.
• Consult to ensure compliance with safety regulations and best practices and recommend corrective actions to maintain a safe work environment for all personnel.
• Maintain accurate project documentation, including contracts, permits, change orders, and progress reports, and provide regular reporting to stakeholders.

Construction Manager serving as Owner's Representative for large-scale projects

Owner's Representative

Construction Manager serving as Owner's Representative in remote environments. Overseeing construction management responsibilities and ensuring alignment with Owner's vision and objectives.

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Branch Sales Associate providing solutions and connecting with customers

On-Site Service Representative

Branch Sales Associate at Grainger connecting with walk-in customers and maximizing sales opportunities through excellent customer experience and warehouse tasks.

• Make outbound calls to hospitals and healthcare clinics across the U.S.
• Conduct brief surveys focused on after-hours and emergency response protocols
• Ask approximately 3 standardized questions per call
• Accurately document responses during each call using provided systems
• Maintain a professional and courteous demeanor with healthcare staff
• Follow call scripts and guidelines to ensure consistency and compliance
• Handle a high volume of calls while maintaining quality standards
• Protect confidential information and adhere to company policies
• Communicate any issues or escalations to supervisors as needed
• Meet performance and attendance expectations in a remote work environment

Healthcare Survey Agents conducting outbound calls for brief surveys

Outbound Survey Representative

Healthcare Survey Agents conducting outbound calls to hospitals for brief surveys. Requires strong communication skills and professionalism in a remote work environment.

• Increase commercial revenue by reducing commercial churn
• Identify customers who should be on contract or customers whose contracts are expiring
• Handle and identify Business Solutions opportunities for Business customers
• Assist with customer care for Business customers
• Demonstrate full understanding of current marketing campaigns and products
• Communicate sales activities, reports, and results as requested by Management
• Effectively communicate product and service information to each customer
• Monitor and manage past due accounts
• Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service
• Frequent and regular communication with management team
• Manage and develop customers through Salesforce Sales Cloud

Commercial Retention Representative increasing revenue by reducing churn for Vyve Broadband

Commercial Retention Representative

Commercial Retention Representative working with businesses to reduce churn and increase revenue for Vyve Broadband. Responsibilities include customer account management and Salesforce utilization.

• Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
• Provide compassionate customer support using scripted and non-scripted responses.
• Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
• Record call details, dispatches, and messages into a database in real-time while maintaining focus and accuracy.
• Communicate with empathy, respect, and patience to ensure a positive experience for our members.
• Verify and update customer information in the system to ensure records are accurate.
• Troubleshoot alarm systems and report issues to ensure timely maintenance.
• Proactively inquire about and recommend preventative healthcare services to members.
• Manage access to highly sensitive materials and maintain strict confidentiality.
• Talk and type simultaneously while navigating multiple screens and systems efficiently.
• Successfully complete new hire training and pass all required compliance testing.
• Perform other duties as assigned.

Care Center Representative assisting with medical alerts and providing support

Care Center Representative – 2ND SHIFT ONLY

Care Center Representative responding to emergency and non-emergency calls, assisting members with medical alerts. Ensuring proper dispatch and providing compassionate customer support in a remote setting.

Care Center Representative providing support during emergency and non-emergency calls

Care Center Representative – Overnight

Care Center Representative providing compassionate support and monitoring medical alerts during emergency situations. Importance placed on customer service in a remote setting.

• Serve as the primary technical field support resource for Rebel Power and communications products
• Provide on-site assistance to defense, government, and commercial customers
• Support customer demonstrations, training, product integration, troubleshooting, and operational field exercises
• Serve as the technical liaison between customers and internal teams
• Work closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment

Field Service Representative providing technical support for Rebel Power products

Field Service Representative

Field Service Representative providing technical support for Rebel Power and communications products. On-site assistance for customers, supporting demos, training, and deployments.

• Provides overall support to Pre-Service, ED Registration, Financial Counseling, Call Center, Billing, Collections/Follow-Up, Self-Pay, Credentialing, Denials
• Ensures financial security of accounts, verifies benefits, obtaining authorizations, billing or collecting, resolving denied claims
• Supports business office by assisting with reduction of bad debt
• Exercises good judgment in handling payment or billing related issues
• Increases patient satisfaction by representing the organization professionally
• Remains knowledgeable on current laws and regulations

Provides customer support and financial assistance for patients at Ochsner Health

Senior Preservice Representative

Provides support in Pre-Service and registration, ensuring patient financial security at Ochsner Health. Handles insurance verification, collections, and increases patient satisfaction.

• Educate clients on financial planning and insurance options.
• Provide excellent customer service and build lasting relationships.
• Collaborate with a local supportive team.

Financial Representative educating clients on financial planning at Northwestern Mutual

Outside Representative

Financial Representative at Northwestern Mutual educating clients on financial planning and insurance options. Collaborating with a supportive local team to provide excellent customer service and build lasting relationships.

• Installs, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams
• Customer service assignment includes on-site preventive maintenance and inspection service work
• Use a variety of test equipment to diagnose and identify malfunctions
• Perform routine installations and making adjustments to equipment as appropriate

Field Service Representative installing and maintaining equipment for Caterpillar

Field Service Representative diagnosing and repairing customer equipment on-site. Involves preventative maintenance and customer service responsibilities for Caterpillar products.

• Collaborate, provide technical assistance and consultation with vocational rehabilitation and services for the blind & visually impaired, state and community partners to improve the quality of local and statewide services toward systemic change, reflecting increase in access and state capacity.
• Through state interagency teams, state collaborative plans (formerly long range service plans, LRSP) will guide capacity building.
• Contributes to the HKNC strategic planning and implementation process with information and data from state interagency teams.
• Collaborate with consumers, VR and services for the blind, state DeafBlind projects, and community partners to identify DeafBlind youth and adults for inclusion in the HKNC National Registry;
• Facilitate the application process for individuals to HKNC for virtual and/or on-site assessment and/or training and facilitate coordination of transition back/follow up services to their community of choice;
• Provide information, advocacy and referral to local services for individuals and their families to maximize opportunities that are accessible;
• Coordinate and/or provide professional development training/resources to increase the number of qualified service providers (targeted, universal and intensive);
• Offer and provide business relations and consultation services for employers to recruit, hire and retain qualified employees, develop employee retention strategies, and learn about work-site related accommodations;
• Work with HKNC and community-based teams to support consumers with achieving their quality of life and employment goals;
• Assist with National Deaf-Blind Equipment Distribution Program (NDBEDP) capacity building within the region;
• Support the development and provision of billable employment training services to VR consumers through the services of the DeafBlind specialist in the state(s);
• adhere to state contract/agreement and reporting responsibilities;
• Provide consultation, support, and training to/on behalf of individuals, 55 and better, and service providers in collaboration with HKNC Older Adult Specialist;
• Provide consultation, support, and training to/on behalf of transition-age young adults in collaboration with their families and community partners including, but not limited to: educators, vocational rehabilitation counselors, Pre-ETS transition specialists, state deaf-blind projects, and the National Center on Deaf Blindness;
• Responsible for other duties as may be assigned or requested by his/her immediate supervisor, Executive Director and/or the HKS President & CEO.

Regional Representative advising on vocational rehabilitation for DeafBlind individuals

Regional Representative

Regional Representative for Helen Keller Services developing vocational rehabilitation strategies across South Central Region for DeafBlind individuals. Collaborating with agencies and communities to enhance services and outcomes.

• Demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers.
• Negotiates account resolution and accurately inputs and documents actions within the collection systems.
• Maintains up-to-date customer contact information in the collections systems.
• May be required to support other queues to facilitate teamwork in the department.
• Escalates and assists other team members with calls as needed.
• Serves as a resource/subject matter expert and may provide training to fellow team members.
• May be required to initiate external contact with customers and may perform advanced loss prevention activities.
• Review the Month to Date (MTD) sent by the clubs for accuracy.
• Daily review of ABC on prior day dues collections and all club entries.
• Process all refunds from ABC and Point of Sale (POS). Research all refunds from the clubs for accuracy.
• Oversees 3rd party collections and all communication that is needed to the clubs from Swift.
• Works as the liaison between ABC and the Club Operations Managers.
• Timely, responsive, courteous communication with all member inquiries, questions, concerns, and needs.

Member Services Representative handling day-to-day management of dues growth

Member Services Representative

Member Services Representative working for UFC GYM managing dues growth and providing customer service via calls. Responsible for account resolutions and supporting team members.

• Service multiple customer locations
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Onsite Service Representative managing customer inventory and providing service support

On-Site Service Representative, Part Time

Onsite Service Representative managing customer inventory and providing service support. Working with partners to implement sales strategy and enhance customer relationships in MRO.

Representative jobs in Louisiana

See all jobs on JobTailor

Service Center Representative

Client Development Representative, Healthcare

Pre-Service Representative

Senior Transmission Construction Representative

Owner's Representative

On-Site Service Representative

Outbound Survey Representative

Commercial Retention Representative

Care Center Representative – 2ND SHIFT ONLY

Care Center Representative – Overnight

Field Service Representative

Senior Preservice Representative

Outside Representative

Field Service Representative

Regional Representative

Member Services Representative

On-Site Service Representative, Part Time