Senior Preservice Representative

Ochsner Health

Provides support in Pre-Service and registration, ensuring patient financial security at Ochsner Health. Handles insurance verification, collections, and increases patient satisfaction.

Posted 7/8/2026full-timeRemote • Louisiana • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial counseling, billing, and collections within a healthcare environment, ensuring compliance with current laws and regulations while enhancing patient satisfaction through effective communication and problem-solving skills.

Highest-signal resume keywords

Financial CounselingBilling and CollectionsHealthcare Environment ExperienceEffective Communication SkillsDecision Making

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryRevenue Cycle ManagementAuthorization VerificationClaim ResolutionBad Debt Reduction

Soft Skills

Interpersonal SkillsCustomer Service FocusAnalytical SkillsOrganizational SkillsSelf-Directed

Tools & Technologies

Windows-Style Applications

Industry Keywords

Pre-ServiceED RegistrationCredentialingDenialsPatient Satisfaction

About the role

Key responsibilities & impact

Provides overall support to Pre-Service, ED Registration, Financial Counseling, Call Center, Billing, Collections/Follow-Up, Self-Pay, Credentialing, Denials
Ensures financial security of accounts, verifies benefits, obtaining authorizations, billing or collecting, resolving denied claims
Supports business office by assisting with reduction of bad debt
Exercises good judgment in handling payment or billing related issues
Increases patient satisfaction by representing the organization professionally
Remains knowledgeable on current laws and regulations

Requirements

What you’ll need

High School diploma or equivalent
Associates degree preferred
4 years direct experience in hospital, clinic, business services/revenue cycle, front line registration, financial counseling, and/or direct experience in a healthcare environment
Must have computer skills and dexterity required for data entry
Effective verbal and written communication skills
Proficient with Windows-style applications
Strong interpersonal skills
Customer service focused
Excellent decision making and analytical skills
Self-directed with prioritization and organization skills

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible working hours
Paid time off
Remote work options