Ochsner Health

Call Center Representative

• Collaborates with operational and clinical leaders to ensure safe patient care by using evidence-based best practices
• Assists with staff orientation programs, assessing appropriate competencies and credentialing for new hires specific to individuals’ scope of practice and staff on-boarding
• Helps promote unit compliance with the organization's Clinical policies and procedures and regulatory standards
• Assists in planning and identifying areas for quality improvement initiatives
• Provides input as necessary for annual performance evaluations and performance improvement plans
• Assists in monitoring of interior physical plant to ensure cleanliness and fulfillment of OSHA mandates and infection control by collaborating with infection control department
• Work with Operational Managers or Directors to help promote front-line accountability across the department for all employees
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style

Financial Clearance, Call Center Representative

Director

• Manages the Epic application team in collaboration with department leadership
• Manages day-to-day individual and team dynamics, work prioritization, quality, fiscal stewardship
• Provides mentoring and coaching associated with performance development and project management
• Influences and directs internal communications and coordinates overall project needs
• Manages direct reports who are involved in the day-to-day operations of the project

IS Epic Director

Financial Planning and Analysis

• Provides analysis to the particular area of the business they support
• Analyzes and reports on monthly financial statements and maintains databases and other sources of information
• Supports strategic projects leveraging financial and analytic capabilities
• Assists in the budget process
• Responds to Ad Hoc Reporting requests and answers questions from users of the financial reports

Financial Analyst

Therapist

• Provides respiratory care treatment, oxygen services, diagnostic testing and ventilation support services to both in-patients and out-patients ranging in age from neonatal to geriatric
• Monitors and weans Oxygen Therapy and Artificial ventilation
• Draws, analyzes and reports Arterial Blood Gases and EKGs
• Delivers intermittent therapy
• Assists with changing of artificial airways
• Provides services as ordered by a physician and in accordance with established policies and procedures
• Performs routine and advanced therapeutic procedures according to established policy and procedure
• Reviews and documents all clinical information regarding each patient
• Educates patients and co-workers on procedures and treatment plans
• Performs diagnostic procedures
• Provides care based on physical, psycho/social, educational, safety and related criteria appropriate to the age of patient served in assigned area
• Maintains professional certifications and up-to-date knowledge of technical procedures
• Attends staff meetings
• Other related duties as required.

Respiratory Therapist – New Grad

Medical writer

• Facilitates the improved integrity of medical record documentation.
• Presents opportunities and educates providers on quality clinical documentation and serves as a resource for providers and administrative staff to ensure the clinical documentation within the medical record is accurate and compliant in accordance with internal operating guidelines and regulatory standards (CMS, OIG, ACDIS).
• Performs daily evaluation of medical record documentation to include provider notes, lab results, diagnostic information and treatment plans, and communicates with providers face to face or via query forms to clarify or obtain missing, unclear or conflicting documentation.
• Demonstrates an understanding of complications, co-morbidities, severity of illness, risk or mortality, case mix index, secondary diagnoses, and the impact of procedures on the final Diagnosis Related Group (DRG) and demonstrates the ability to impart this knowledge to providers, to gather and analyze information pertinent to documentation findings and outcomes.

RN Clinical Documentation Specialist

Consultant

• Apply approved pricing methodologies to daily pricing requests across diverse facility types.
• Conduct ongoing audits of fee schedules to identify inconsistencies and opportunities to strengthen pricing integrity.
• Collaborate with clinical, financial, and operational teams to ensure pricing decisions are informed, executable, and aligned with organizational standards.
• Facilitate processes/operations required for new services/location, service location changes, and new technology/equipment to ensure accurate and complete set-up and implementation.
• Support Epic CDM workflows and maintain pricing accuracy across systems.
• Contribute to high-visibility projects with zero-error tolerance.
• Stay current with federal and state regulatory requirements related to pricing transparency, reimbursement, and charge structure compliance.

Internal Consultant – CRI CDM & Pricing

• Leading, coordinating, and participating in financial analysis, accounting, forecasting, and reporting activities
• Organizes and manages both special projects and a routine workload
• Leads, trains, and reviews work product of assigned departmental staff
• Serves as a direct resource to operational management on financial analysis and regulations
• Assists in the review of monthly financial statements for fluctuations in variable expenses