Program Manager

• Lead complex, cross-functional HR initiatives from planning through execution.
• Develop project plans, timelines, governance structures, risk mitigation plans, and success metrics for enterprise HR programs.
• Coordinate stakeholders across multiple HR functions to drive alignment, accountability, and execution.
• Monitor program progress, identify risks and dependencies, and proactively drive resolution.
• Facilitate working sessions, steering committees, and executive updates for key initiatives.
• Support change management activities associated with new HR programs, processes, and operating models.
• Document and standardize processes, lessons learned, and best practices across HR programs.
• Assess HR workflows and processes to identify opportunities for automation, AI adoption, and operational improvements.
• Partner with HR teams to map current-state and future-state processes.
• Research emerging AI tools, capabilities, and industry practices relevant to HR.
• Support the design, testing, implementation, and adoption of AI-enabled solutions across HR functions.
• Measure and track the impact of AI and automation initiatives, including efficiency gains, employee experience improvements, and adoption metrics.
• Develop recommendations for process improvements that increase scalability and reduce manual work.
• Help build AI literacy and change readiness across the HR organization.
• Build strong partnerships across HR functions and business stakeholders.
• Influence without direct authority to drive progress on shared goals.
• Translate complex concepts into clear communications and actionable plans.
• Balance competing priorities while maintaining focus on strategic outcomes and business value.
• Serve as a trusted partner to HR leaders on transformation initiatives and operational improvements.

Senior Program Manager, People Programs – AI

• Own and continuously evolve the PMO’s central project intake processes, managing numerous incoming workflows from business and marketing teams and ensuring each is routed and scoped with clarity
• Drive prioritization and trade-off discussions across competing initiatives, balancing senior leadership vision with working-level constraints and execution-team capacity
• Identify and implement AI-driven solutions across the work the PMO touches — brief writing and review, project roadmapping, prioritization, status tracking, and hand-offs
• Lead change management and communications as the marketing organization adopts new AI-enabled processes, tools, and ways of working — driving adoption, not just rollout
• Anticipate cross-functional dependencies and provide clear status of initiatives from working groups up to senior leadership, ensuring on-time, on-scope delivery
• Establish and track program KPIs, milestones, and success metrics, including two-sided SLAs between strategy and execution teams, with clear and actionable reporting to leadership
• Contribute to the Project Management Center of Excellence and lead retrospectives — building the playbooks, best practices, and improvements that keep our “Always On” model connected to annual planning and increase overall marketing efficiency

Senior Program Manager, Marketing PMO

• Manages U.S. absence and health management programs
• Acts as the primary owner of U.S. leave and disability administration
• Oversees third ‑ party administrators
• Leads U.S. health management initiatives such as condition management, preventive health, and well ‑ being programs
• Working closely with Total Rewards, HR Solutions, HR Shared Services, Legal, Finance, HR Technology, and external vendors
• Supports effective policy execution, risk management, data integrity, and alignment with Avantor’s Global Benefits Administration Governance Framework
• Analyzes key absence and health metrics and provides recommendations

Program Manager – Benefits

• Drive End-to-End Integration: Lead the execution of all post-acquisition integration plans from initial planning through final handover to the business, owning timelines, managing risks, and facilitating all key integration meetings.
• Track Strategic Synergies: Be responsible for tracking the realization of all financial and strategic synergies modeled by Corporate Development during the diligence phase.
• Create Structure & Accountability: Translate high-level integration goals into detailed project roadmaps, charters, RACIs, and workflows that create momentum across teams.
• Manage Cross-Functional Execution: Partner with leaders across Product, Finance, Sales, and Operations to align on priorities, remove roadblocks, and push execution forward.
• Ensure Executive Visibility: Maintain crisp project documentation and dashboards, and inform all stakeholders, including senior leadership, on progress and escalations.
• Build the M&A Playbook: Codify learnings from each deal into a repeatable M&A integration playbook that will scale across all future acquisitions.

Program Manager, M&A

• Partner with GTM and business leaders to scope, plan, and execute programs that drive growth, efficiency, and customer success
• Lead cross-functional initiatives such as lead to cash, revenue intelligence, AI for Sales, data enrichment and customer lifecycle optimization
• Define and improve GTM processes to ensure consistency, scalability, and clarity across teams
• Support strategic planning cycles, aligning GTM programs to company objectives and key milestones
• Lead end-to-end delivery of complex GTM programs, from scoping through execution and adoption
• Own program structure, operating models, timelines, dependencies, and risk mitigation strategies
• Drive accountability across stakeholders, proactively resolving blockers and escalating key decisions
• Communicate program status, risks, and outcomes to senior leadership
• Partner with Business Systems, Data & Analytics, and Enablement teams to ensure operational readiness and system support
• Track KPIs and measure program impact against defined outcomes
• Align stakeholders across Sales, Marketing, CPX, Partners, Product, and Technology to deliver shared outcomes
• Navigate ambiguity and shifting priorities while maintaining program momentum
• Build alignment, secure buy-in, and balance competing priorities across complex initiatives
• Foster a culture of collaboration and shared ownership across the GTM ecosystem
• Lead change management efforts, including stakeholder engagement, communication, and rollout planning
• Partner with enablement and operations teams to ensure successful adoption of new tools, processes, and programs
• Develop documentation, training, and communications to support GTM initiatives
• Establish best practices for repeatable, scalable program delivery

Lead Program Manager – GTM Acceleration

• Manage enterprise programs that derive from Management priorities.
• Oversee and track program deliverables, backlog items and affirm prioritization
• Own communication cadence covering gap & risk management, prioritization and user acceptance
• Refine program development constructs to enable superior offerings that deliver elevated business success
• Support GTT's ePMO organization to define and adjust outcomes based on competing priorities
• Help drive parallel development work within our ePMO organization to support project and program initiatives that improve digital adoption
• Collaborate with Product Management, Architecture & Engineering, Design & Development teams ensuring deliverables are clearly understood while safeguarding project timelines
• Own and manage reports based on project status and provide status updates including dependencies
• Ensure process enhancements and system changes are released in accordance with the operational release plan

Enterprise Program Manager

• Manage day-to-day execution of campaign plans from strategy brief through launch and reporting
• Collaborate with creative teams, vendors, and agency partners to develop and deliver all campaign assets
• Coordinate timelines, deliverables, and communications to ensure campaigns stay on track
• Monitor campaign performance and assist with adjustments or optimization based on early results
• Maintain brand consistency across all materials and touchpoints
• Assist with the collection and organization of campaign metrics and audience feedback to identify trends and opportunities
• Support the review of campaign assets to ensure accuracy, completeness, and alignment with established brand standards
• Gather, organize, and maintain campaign-related content, assets, approvals, and supporting documentation
• Assist with campaign launch activities, ensuring required materials, resources, and communications are prepared and distributed
• Support the Director of Brand and Communications in implementing integrated marketing initiatives
• Maintain awareness of brand standards, audience needs, and industry trends to support campaign effectiveness
• Other duties as assigned

Brand Campaign Program Manager

• Turn complex healthcare data into clear, actionable insights that drive meaningful decisions
• Design and maintain Power BI dashboards and executive-level reports
• Write queries, validate data integrity, and troubleshoot issues across platforms like Snowflake and Teradata
• Serve as the go-to data resource for operational teams
• Translate business questions into analytical solutions
• Represent your team on regional and company-wide initiatives
• Contribute to system implementations and process redesign

BPN Operations Excellence Program Manager

• Help shape how a global humanitarian organization harnesses artificial intelligence to improve outcomes
• Lead and coordinate the IRC's most important AI initiatives
• Drive enterprise AI projects from concept to delivery
• Ensure AI tools adopted across the organization are evaluated rigorously and responsibly
• Coordinate the cross-functional teams working to embed AI into how the IRC operates
• Work at the intersection of technology, program delivery, and organizational change
• Partner with senior leaders, technical experts, and frontline staff across the globe

AI Program Manager, Governance – 12-month Fixed Term

• Ensure high-quality execution of the program model across in-person, virtual, and partner-delivered modalities, with oversight of national virtual advising through the Director of Scaled Advising.
• Build and maintain repeatable operating infrastructure (annual calendars, playbooks, codified processes, decision frameworks) so the system functions seamlessly.
• Lead and continuously improve all centrally delivered student-facing services, ensuring clarity, staffing readiness, and operational alignment with the program model.
• Oversee rollout of new tools, curriculum, and training in collaboration with Training & Learning and other organizational leaders.
• Hold program-side accountability for NPC (Salesforce) governance and the program-facing system ecosystem; ensure named product ownership through the Program Operations Manager, with documented decision rights, formal request prioritization, and service-level expectations that ensure transparent infrastructure.
• Translate Strategy & Fidelity expectations into reporting structures, dashboards, and training resources into usable data systems and processes.
• Set the Programs-side partnership with Transformation on technical build priorities at the executive and prioritization level; ensure the day-to-day build partnership operates through the Program Operations Manager so that program needs shape sequencing and build outputs are adopted in the field.
• Provide structural support on the Early Warning System (EWS), ensuring signal-to-action workflows are integrated across programming.
• Identify cross-regional implementation patterns, drive course-correction, and share synthesized insights with Program Strategy & Fidelity and the CPO to inform model clarity and organizational decision-making.
• Surface implementation realities and operational risks to the CPO to inform enterprise decisions on strategy, resource allocation, and growth direction.
• Maintain a feedback loop with the MD of Program Strategy & Fidelity, bringing implementation insights into model evolution and translating model updates into operational rollout plans.
• Support cross-team role clarity and accountability for work that touches multiple departments, including recruitment operations, new-site implementation, and partnership delivery, closing decision loops so no critical thread falls between teams.
• Serve as the primary Programs-team counterpart to the Senior Director of Strategic Partnerships (Growth) on partnership delivery, owning the implementation playbook that paying partners access.
• Partner with Transformation on platform adoption and change management; with RAE on outcome measurement and continuous improvement; with Development on program-side fundraising support.
• Together with the MD of Program Strategy & Fidelity, co-lead the Program Team's operating culture, decision rhythms, and cross-pillar collaboration under the CPO.
• Manage four direct reports: Director Access Program Operations, Director Success & Career Program Operations, Director Scaled Advising, and Senior Program Manager of Program Operations. Through these directors, lead a team of approximately 12 Program Operations staff plus advisors and contractors across Scaled delivery and central student-facing services.
• Set direct-report goals, coach their development, and build a high-performing, mission-driven team culture.
• Support cross-organizational priorities as needed and represent Bottom Line positively across stakeholders and the broader community.

Managing Director, Program Operations

• Own the product lifecycle from concept through launch and continuous optimization
• Translate business priorities into clear technical requirements, user stories, and delivery plans
• Drive roadmap development aligned to strategic initiatives, modernization efforts, and business goals
• Partner closely with engineering to design scalable architectures, integrations, and APIs
• Lead product development efforts that integrate software with physical hardware components, including self-service systems
• Own and standardize product and operational documentation across multiple state jurisdictions, ensuring accuracy, consistency, and compliance with state-specific requirements
• Translate varying state regulations and workflows into scalable product requirements and repeatable processes
• Support delivery of complex, multi-state programs in regulated environments
• Act as the connective tissue across product, engineering, operations, and external partners
• Contribute to vendor strategy, including evaluation, onboarding, and performance management
• Lead prioritization across features, enhancements, and defects to maximize revenue, retention, and operational efficiency
• Identify and execute opportunities to reduce technical debt and improve system performance
• Define success metrics and use data to inform decisions and continuous improvement

Principal Technical Product Manager – Program Manager

• Drive cross-functional program planning, execution, and governance
• Ensure business deliverables are identified and documented
• Monitor and report program status
• Investigate and document complex business processes
• Develop leadership-level updates
• Align business and technical teams

International Program Manager – Light Tactical Wheeled Vehicles

• Support management of federal financial and transformation initiatives, ensuring project scope, schedule, and deliverables are executed effectively.
• Contribute to Program Management Office (PMO) activities, including development and maintenance of Plans of Action and Milestones (POAMs) and RAID (Risks, Assumptions, Issues, Dependencies) logs to track risks and dependencies.
• Coordinate with client stakeholders and internal teams to support governance processes, including preparation of status reports, executive briefings, and meeting materials.
• Support federal financial activities, including tracking budgets, forecasts, and burn rates, and assisting in development of financial status reports and dashboards.
• Assist in development and implementation of cost allocation methodologies, including activity-based costing models and service catalog structures to support transparent and equitable cost recovery.
• Support billing and financial management processes, including validating financial data, reconciling charges, financial impact analysis, and ensuring alignment with interagency agreements and funding availability.
• Assist in development of financial policies, procedures, and documentation to support consistent execution of Working Capital Fund operations and billing practices.
• Contribute to audit readiness activities, including documentation support, control tracking, and compliance with federal financial management standards (e.g., GAAP, FASAB, FAR).
• Support stakeholder engagement and change management activities, including preparation of communications, training materials, and user guidance to support adoption of updated financial processes.
• Maintain project documentation, including work plans, meeting notes, action items, and status reports.
• Identify risks and issues, escalate as appropriate, and support development of mitigation strategies.

Senior Federal Financial Program Analyst

• Ensure the reliability of enterprise business applications
• Demonstrate initiative in researching educational technologies
• Resolve application, data, and integration issues
• Develop and optimize SQL queries
• Drive efficiency by designing, testing, and maintaining automated jobs
• Administer user access and security roles
• Author and maintain documentation for system processes

Information Systems Program Analyst – Business Applications

• Serve as the senior leader responsible for the successful execution, oversight, and continuous improvement of the Work for Warriors Vermont program
• Provide full operational oversight of program execution, staffing, and service delivery
• Serve as the primary liaison and advisor to government leadership, including the State Family Program Director
• Manage program performance, ensuring compliance with all reporting, outreach, and placement requirements
• Develop and implement strategic plans to improve employment outcomes and program efficiency
• Oversee data collection, tracking systems, and performance analytics to inform decisions
• Build and maintain partnerships with employers, military units, and community organizations
• Ensure timely submission of all required reports (monthly, quarterly, annual, and after-action)

• Take full ownership of individual and team fee achievement across your accounts
• Generate opportunities to grow the client account and drive team results
• Partner with key client stakeholders to identify and act on further growth opportunities
• Identify client development opportunities and work with the management team, International Sourcing Centre (ISC), and Solutions team to implement client development strategies
• Collaborate with the Solutions and ISC teams to design and present tailored solutions to the client when required
• Monitor competitor performance and provide recommended actions to the leadership team
• Actively promote Hays’ full service offering and engage the client at every opportunity
• Develop and drive budgets, business plans, and sales plans aligned to account strategy
• Direct and manage team performance in line with strategy, budgets, and business plans
• Oversee all client placement activities — including onboarding, timesheets, aftercare, and dispute management — ensuring each is handled effectively
• Conduct regular business planning to analyze team strengths, growth opportunities, and threats to the program
• Ensure full compliance with service agreements, contracts, and all applicable legislative requirements
• Conduct regular compliance audits to ensure all candidates meet critical process and client-specific requirements
• Review audit findings and provide actionable recommendations for compliance improvements
• Engage, direct, and support team members in contributing to quality management, risk identification, and issue resolution

Senior Program Manager

• Lead the effort to implement our hardware Serialization, Tracking, and Registration strategy
• Collaborate with the Global Market Access and Marketing teams to develop a commercial roll-out and ongoing awareness program
• Collaborate with internal and external partners globally to manage execution and to align the program with our other programs and priorities
• Ensure that the projects fulfill all financial obligations following established policies and deliverables
• Responsible for governance of the scope, schedule and budget of the program
• Collaborate with product owners, software and hardware product teams, global process owners, IT technology capability teams and IT – Business Technology relationship managers (BTMs) to architect and provide technical solutions
• Establish, capture and report on metrics to measure value realization

Program Manager, Revenue and Brand Protection

• Lead complex programs from planning through execution, aligning scope, timelines, and business goals
• Design and implement AI-first program frameworks, incorporating automation and intelligent workflows
• Partner with executive leadership as a trusted advisor to drive clarity, prioritization, and outcomes
• Drive cross-functional alignment through structured cadences, metrics, and decision frameworks
• Manage dependencies across teams and proactively resolve risks and blockers
• Identify opportunities to automate manual processes and improve operational efficiency
• Apply AI and agent-based workflows to streamline execution and reduce coordination overhead
• Foster a culture of accountability, innovation, and continuous improvement
• Build AI agents and multi-agent pipelines that automate status, risk detection, and reporting
• Define metrics for AI adoption and impact across the org
• Codify reusable AI assets—skills, prompts, agents—so wins scale across teams
• Pilot emerging AI capabilities on real work; standardize what proves out

Technical Program Management Director

• Lead the end-to-end delivery of enterprise AI initiatives across PGIM Technology and business partners
• Identify, prioritize, and scale high-value AI use cases aligned to business outcomes
• Ensure measurable impact through disciplined program governance and execution
• Translate business problems into AI opportunities with defined value and feasibility
• Manage enterprise AI use case pipeline and prioritization
• Define KPIs and success metrics for initiatives
• Establish governance, reporting, and risk management structures
• Coordinate across engineering, data, architecture, cyber, legal, and business teams
• Track realization of value (cost savings, productivity, revenue)
• Drive adoption into business workflows
• Transition pilots into production-grade solutions
• Ensure solutions are scalable, secure, and integrated
• Report to executives on AI portfolio and highlight risks, decisions, and priorities

Director, Program Management – AI

• Develop comprehensive project plans for multiple initiatives, including CDRs, data migration efforts, and data management tool lifecycle, ensuring alignment with program objectives and timelines.
• Provide guidance and oversight in the design phase of projects, ensuring that solutions meet requirements and align with program goals.
• Continuously monitor the progress of multiple projects, identifying any deviations from the plan and taking corrective actions as necessary to ensure on-time delivery and quality outcomes.
• Allocate resources, including personnel, budget, and equipment, across multiple projects to optimize productivity and meet project requirements.
• Engage with stakeholders, including the COR and Government Project Managers, to provide updates on project status, address concerns, and solicit feedback to ensure alignment with program objectives.
• Identify potential risks and issues associated with projects and develop strategies to mitigate them, ensuring successful project delivery within scope, schedule, and budget constraints.
• Establish and implement quality assurance processes and procedures to ensure that project deliverables meet the required standards and specifications.
• Maintain regular communication channels with project teams, stakeholders, and senior management, providing updates on project progress, milestones, and issues.
• Manage changes to project scope, schedule, and budget effectively, assessing impacts and communicating changes to stakeholders to maintain alignment with program goals.
• Prepare and present regular progress reports to the COR, Government PMs, and other stakeholders, documenting project status, achievements, and challenges to ensure transparency and accountability.
• Performs other job-related duties as assigned.

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