Program Manager

• Provide overall leadership and management for all contract operations, ensuring full compliance with contract requirements and performance standards.
• Serve as the primary point of contact with the Contracting Officer (CO), Contracting Officer's Representative (COR), and Government stakeholders.
• Direct daily operations supporting acquisition, organization, dissemination, and management of scientific and technical information resources.
• Supervise, mentor, and evaluate a multidisciplinary team of librarians, language specialists, and administrative personnel.
• Manage annual contract budgets, financial execution, cost tracking, reconciliations, and monthly financial reporting for multiple Government customer organizations.
• Oversee administration of the library website, electronic resource management systems, and content management platform to ensure secure, reliable, 24/7 service availability.
• Develop and submit required monthly status reports, financial reports, performance metrics, project plans, invoices, and other contract deliverables.
• Ensure compliance with Quality Management Plan (QMP) requirements, cybersecurity requirements, DFARS safeguarding provisions, and applicable Government regulations.
• Develop and implement process improvements, technology enhancements, and innovative solutions that improve library operations and customer services.
• Coordinate worldwide acquisition of commercial and publicly available information resources, including foreign-language publications and electronic subscriptions.
• Monitor contract performance, identify risks, implement corrective actions, and ensure continuous improvement throughout the period of performance.
• Support contract transition, staffing continuity, recruiting activities, and succession planning as necessary.

Program Manager – Library Administrator

• Own the full commercial relationship for one of the company’s largest customers, including pricing, trade terms, promotional funding, and contract renewals
• Build and lead the account's annual and quarterly business plans (joint business planning) directly with the retail partner
• Own revenue and margin performance for the account, tracking against targets and identifying growth opportunities (new listings, expanded distribution, exclusive SKUs, co-branded promotions)
• Lead day-to-day negotiations, escalating only strategic decisions (e.g., RFQ’s, annual contract renewal, major margin concessions) to the CCO and ELT
• Prepare and support the CCO for executive-level engagement with the partner, including QBRs, annual negotiations, and relationship-building touchpoints
• Coordinate all workstreams tied to the account — product launches, packaging changes, promotional campaigns, seasonal resets, retail media activations — across marketing, supply chain, sales operations, and finance
• Ensure adherence to the partner's operational requirements (ethical sourcing, EDI/ASN compliance, labeling standards, fulfillment SLAs)
• Own account-level performance reporting (where available): sell-through, POS/scan data, market share, promotional lift, fill rates

Senior Customer Program Manager

• Identify emerging opportunities, industry trends, and regulatory developments to inform program direction and growth
• Ensure alignment and collaboration across clinical programs, internal teams, customers, and external partners to maximize impact
• Monitor program performance, evaluate outcomes, and drive continuous improvement through data-informed decision-making
• Serve as a key advocate and spokesperson for clinical programs, communicating program value and outcomes to stakeholders
• Establish priorities, manage resource allocation, and ensure successful execution of program work and organizational commitments
• Foster a culture of collaboration, accountability, innovation, and continuous learning
• Contribute as a dependable leader within the Practice Transformation Team and support organizational priorities as assigned

Supervisor, Program Management

• Reports to the Director of Quality Assurance/Regional Program Director.
• Provides leadership for the CDL Program.
• Participates in curriculum development, revision, and implementation process.
• Provides product knowledge training to the Account management group.
• Participates in new student orientation.
• Responsible for hiring, developing, and evaluating Driver Trainers.
• Convene meetings with faculty regularly.
• Analyze student population data and identify students at risk.
• Monitor and support the student population.

Program Director – CDL, 100% Traveling

• Manage the lifecycle of a Fine Tune client, to include ongoing auditing & recovery duties and associated client interaction.
• Ensure stated savings projections are met and identify the cause of any discrepancies.
• Identify new optimization opportunities to drive savings for our clients which increase revenue to Fine Tune.
• Track credits, tasks, and other relevant data points in our CRM and other online platforms.
• Respond to client service issues and address questions.
• Perform supplier renewals, client renewals and client expansions into other service offerings.
• Report overcharges/non-compliance to suppliers on behalf of our clients and follows up until such corrections occur.
• Perform other job-related duties as assigned.

National Program and Optimization Manager

• Lead complex programs across upstream, midstream, and downstream assets
• Focus on regulatory compliance and stakeholder engagement
• Manage a team of remediation professionals
• Drive program performance to meet and/or exceed client satisfaction and KPIs
• Develop and formulate solutions to client problems/issues
• Participate in project reviews of major program/project dashboards/deep dives
• Actively integrate global resources into local delivery
• Directly manage projects
• Act as direct supervisor for a team of remediation professionals
• Participate in feedback for Project Managers to assure client satisfaction and long-term growth
• Assures that project delivery employees are trained and mentored for long-term goals

Program Management Manager

• Lead complex programs across upstream, midstream, and downstream assets
• Focus on regulatory compliance and stakeholder engagement
• Drive program performance to meet and/or exceed client satisfaction and KPIs
• Interact with Governance & Risk Leader to ensure service issues are identified and addressed
• Develop solutions to client problems/issues
• Participate in project reviews to identify issues and improve performance
• Actively integrate global resources into local delivery

• Lead complex remediation programs for Oil and Gas clients in Colorado
• Focus on regulatory compliance and stakeholder engagement
• Drive program performance to meet/exceed client satisfaction and KPIs
• Interact with Governance & Risk Leader to address service issues
• Develop and formulate solutions to client problems/issues
• Participate in project reviews and performance improvement
• Manage a team of remediation professionals and assure training/mentoring
• Collaborate with Client Account Managers for business development

• Lead complex programs across upstream, midstream, and downstream assets
• Ensure regulatory compliance and stakeholder engagement
• Manage a team of remediation professionals
• Drive program performance to meet client satisfaction and KPIs
• Develop solutions to client problems/issues
• Participate in project reviews to identify and improve performance
• Actively integrate global resources into local delivery and manage change
• Directly manage projects

• leads complex programs across upstream, midstream, and downstream assets
• strong focus on regulatory compliance and stakeholder engagement
• drives program performance to meet and/or exceed client satisfaction and KPIs
• interacts with Governance & Risk Leader to ensure any service issues are identified and addressed in a proactive manner
• develops and formulates solutions to client problems/issues
• participates in project reviews of major program/project dashboards/deep dives to identify issues and improve performance
• works to drive adoption of digital tools
• actively integrates global resources into local delivery and manages the change associated with this transition
• directly manages projects
• acts as direct supervisor for a team of remediation professionals
• serves as a focal point for major issue resolution, and provides rapid follow-up to address concerns
• participates in feedback for Project Managers to assure client satisfaction and long-term growth
• develops and implements succession plan for the program team and advises on the recruiting of key people to serve client needs
• assures that project delivery employees working on major programs are trained and mentored with a long-term goal of training new program managers

• Support planning and execution of graduate school and career development programs, managing multi-channel outreach campaigns that expand audience reach, drive engagement, and elevate opportunity awareness across eligible QuestBridge Scholars and Alumni.
• Provide support to QuestBridge Scholars and Alumni throughout application processes while managing vendor relationships and bolstering overall team operational efficiency.
• Develop and deliver dynamic, high impact recruitment events and program resources to support applicants through various opportunities.
• Become an expert in the team’s project management tools, and adept at creating efficient, streamlined systems to optimize workflows.
• Use tracking, surveys, and analytics to measure the impact of our outreach efforts.
• Work with the team to gain a deep understanding of the population we serve and the opportunities we offer.
• Research and stay informed in hiring practices, employment trends and other labor-related issues, and news and trends in the graduate school admissions and financial aid space.
• Support other organizational projects, tasks, and goals as needed and as assigned.
• With other QuestBridge Staff, annually read and evaluate student applications for major programs and other opportunities.

Program Manager, Scholar Outreach, Career & Graduate School Opportunities

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner.
• Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs).
• Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals.
• Properly monitor critical infrastructure shipments to ensure on-time accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed.
• Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives.
• Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals.
• Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities.
• Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports.
• Properly process, audit, and file various documentation related to Core Enablement activities.
• Support a Lean culture within the server staging and data center workflow.

Program Operations Coordinator

• Serve as the primary contractor representative for a public health technology program
• Lead program governance, planning, coordination, and decision-making oversight across all contractor teams
• Establish and execute the Program Management Plan
• Represent the contractor in customer governance meetings
• Facilitate sprint planning, backlog refinement, and execution check-ins
• Manage program cost performance and contractual reporting
• Operate the risk, issue, and opportunity register

• Own delivery end-to-end — full visibility into timelines, deliverables, risks, dependencies, and owners
• Build and maintain clear implementation plans that map customer dates, Attuned deliverables, customer dependencies, and internal next steps
• Partner with AI Engineering to configure, tune, and deliver high-quality AI agents for each customer
• Serve as the named operational point of contact for customer and partner program asks, making sure inbound requests are acknowledged, triaged, and routed to the right Attuned owner
• Identify and resolve issues, chasing internal and external blockers and escalating with GTM and Operations leadership when needed
• Own recurring customer meetings (weekly standups, implementation reviews, executive business reviews) — agenda setting, KPI reporting, and follow-through on action items
• Own customer health after go-live — tracking adoption, call-volume ramp, and agent performance, and acting on warning signs before they become escalations
• Translate platform impact into the outcomes customers care about — calls recovered, appointments booked, wait times reduced — and report them in KPI reviews and executive business reviews
• Build the post-launch relationships that drive retention and renewal, serving as the customer's primary operational point of contact and making sure open requests keep moving
• Surface expansion signals and partner with Health Account Executives, who own the commercial relationship, to grow each account
• Build and refine implementation playbooks as the customer base grows
• Build lightweight systems for tracking owners, dates, dependencies, and follow-up across customer and partner programs
• Surface product feedback from the field into our product development process
• Identify operational gaps and lead process improvements proactively

Senior Program Manager, Customer Delivery

• Responsible for deploying and executing standardized processes across strategic collaborations and external manufacturing sites to support service delivery and financial objectives.
• This role leads a small team of professionals serving as process owners across governance, financial processes, scorecard deployment, and operational reporting.
• Execute claims and reverse claims processes, ensuring accuracy, documentation, and timely closure
• Coordinate payments, purchase orders, and vendor setup (JDE, Ariba) in compliance with financial policies
• Track cost improvement program (CIP) commitments and support delivery monitoring
• Support inventory (SLOB) adjustments and assist in capex and expense tracking
• Support adoption of digital tools (e.g., Power BI, Control Tower) to enhance reporting and visibility
• Maintain and execute key business processes (e.g., Appian workflows)
• Develop and maintain scorecards and standardized reports to increase transparency
• Manage activities to shape EM strategy & governance
• Coordinate governance forums and track follow-up actions
• Maintain EM training curriculum and ensure ongoing compliance alignment
• Oversight of Cilag-Global Entrepreneur Governance
• Accountable for ensuring finished good product flow from External Manufacturing Sites through external sterilization into Distribution Center.
• Drive improved reporting visibility and reduction of manual effort
• Enable effective coordination across internal and external stakeholders

Manufacturing Program Manager

• Lead end-to-end deployment of Signavio (configuration, integrations, testing, cutover, and post-go-live support).
• Own the production stability and day-to-day support model (incident management, triage, root cause analysis, and SLA tracking).
• Partner with process owners, IT, security, and business teams to design governance, roles, and lifecycle processes for process documentation and change.
• Configure and maintain platform settings, libraries, templates, process repositories, and user access controls.
• Design and implement integrations with core systems (ERP, identity, reporting tools) and APIs; coordinate with engineering/IT teams for secure and performant solutions.
• Develop and deliver training, adoption programs, playbooks, knowledge base articles, and user enablement materials.
• Manage the vendor relationship with Signavio (or program vendor), including escalation, roadmap alignment, licensing, and periodic reviews.
• Measure program success and report KPIs (uptake/adoption, availability, time-to-resolution, process coverage, compliance metrics).
• Drive continuous improvement by collecting user feedback, prioritizing enhancements, and coordinating release management.
• Supervise and coach direct reports and contractors supporting deployments, integrations, and application support.

Program Manager, Signavio

• Own Perplexity's most consequential talent programs end-to-end, from ambiguous mandate to shipped outcome
• Partner directly with executives and recruiting leadership to turn strategy into programs with clear owners, milestones, and accountability
• Drive cross-functional initiatives across Recruiting, People, Finance, and business leadership, aligning stakeholders and clearing blockers before they escalate
• Design the operating cadence of the org: planning cycles, prioritization, reporting rhythms, and executive updates that keep leadership decisive
• Build the systems, tooling, and workflows that let recruiting scale, automating the repetitive so human judgment goes to the highest-leverage work
• Stand up the metrics and dashboards that turn hiring data into faster, sharper decisions
• Anticipate risk on the highest-visibility programs, communicate crisply under pressure, and drive to resolution when priorities shift
• Set the bar for program excellence and codify repeatable playbooks the rest of the company can adopt

Program Manager, Talent Acquisition

• Drive governance, change management, and cross-functional coordination across a portfolio of NMG programs
• Prepare and maintain agendas, materials, and action item tracking for governance meetings
• Translate complex program updates and change impacts into clear communications for stakeholders
• Build supporting resources for change management efforts
• Own discrete program workstreams end-to-end
• Track and monitor success metrics and program health indicators
• Regular check-ins with cross-functional teams and leadership

Program Manager 2 – Merchandising

• Own the program management layer for learning operations — managing dependencies and sequencing across simultaneous workstreams, maintaining visibility into owners and timelines, surfacing conflicts, and driving initiatives to on-time, on-quality delivery
• Own project management end-to-end for assigned TM&L projects, driving scope, plans, stakeholder alignment, and on-time delivery across learning operations, talent management, and broader TM&L priorities
• Own learning catalog oversight, including product usage, content curation, category and skills-tagging standards, and quality — identifying underutilization or performance issues as needed
• Own the LMS governance framework; overseeing system audits, gathering and documenting requirements for system enhancements, managing planning and testing cycles
• Perform LMS administration, including course setup, deployment support, escalation support and troubleshooting for learning and certification programs, and other administration efforts as needed
• Contribute to continuous operational improvement across TM&L by developing processes, tools, and templates that streamline how work gets done, drive consistency, and improve overall operational effectiveness across the function
• Operationalize and maintain system requirements for job-required and general certifications in the system of record, partnering with HR Operations and Talent partners
• Establish and maintain reporting on the health of TM&L operations by synthesizing data across LMS metrics to surface trends, risks, and improvement opportunities.

Program Manager 1 – Talent Management and Learning Operations

• Own the speaker program user experience.
• Define and maintain current-state and future-state user journeys for each persona (Sales CFC, Brand Marketer, HCP speaker, Compliance, Operations), identifying pain points, system handoffs, and opportunities to reduce friction.
• Use field feedback, Voice of the Field data, and platform analytics to continuously improve the end-to-end experience.
• Lead platform governance and evolution for the Speaker Program platform.
• Drive the enhancement roadmap based on user needs across BUs, manage the relationship with the platform vendor, and own the QBR cadence that connects field/brand experience data to product decisions.
• Manage day-to-day speaker program operations.
• Deliver activity reporting that gives stakeholders visibility into program health.
• Drive HCP onboarding, contracting, and certification.
• Ensure compliance and process standards are met, partnering with Compliance, Legal, and the platform vendor to keep the pipeline running compliantly.

Program Manager jobs in United States

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Program Manager – Library Administrator

Senior Customer Program Manager

Supervisor, Program Management

Program Director – CDL, 100% Traveling

National Program and Optimization Manager

Program Management Manager

Program Manager

Program Manager

Program Management Manager

Program Manager

Program Manager, Scholar Outreach, Career & Graduate School Opportunities

Program Operations Coordinator

Program Manager

Senior Program Manager, Customer Delivery

Manufacturing Program Manager

Program Manager, Signavio

Program Manager, Talent Acquisition

Program Manager 2 – Merchandising

Program Manager 1 – Talent Management and Learning Operations

Senior Manager, US Speaker Program Experience & Operations