Product Manager

• Own core capabilities of Gusto's AI service intelligence layer across voice, chat, and/or email
• Build and refine models and frameworks for customer intent, AI-versus-human resolution decisions, and context preservation across handoffs
• Partner with engineering and data science to improve accuracy and eliminate context loss
• Define evaluation criteria, build production evaluations and monitoring, and connect model performance to customer experience
• Experiment, iterate, and ship impactful solutions rapidly
• Identify and replace legacy systems and hard-coded workflows with flexible, intelligent architecture
• Collaborate with GTM and Service teams to translate frontline insights into product decisions
• Define and track solve rate, satisfaction, escalation accuracy, handle time, and customer effort metrics
• Own multiple capabilities and/or channels across voice, chat, and email
• Influence senior stakeholders and design simple, durable system architecture

Principal Product Manager building Gusto's AI-first customer service platform for small businesses

Principal Product Manager, Unified Service Platform

Principal Product Manager owning Gusto's AI-first service intelligence platform across voice, chat, and email. Building systems that route customer needs between AI and human expertise.

• Own an end-to-end product domain or major population health workflow within Atlas
• Define product strategy, roadmap, PRDs, and prioritization
• Lead customer and market discovery across customer segments and healthcare stakeholders
• Partner with Engineering, Design, Data/AI, Clinical, and domain teams to translate healthcare workflows into scalable product experiences
• Identify applications of AI, analytics, automation, and intelligent workflows to improve population health outcomes and operational efficiency
• Engage directly with enterprise customers and healthcare stakeholders
• Collaborate with GTM, Customer Success, and Solutions teams on launches, positioning, implementations, and strategic customer engagements
• Define and track metrics for adoption, workflow efficiency, customer value, retention, growth, and business impact
• Influence senior leadership and complex stakeholder groups
• Establish discovery, prioritization, execution, and measurement practices
• Mentor Product Managers and raise product-management standards

Senior Product Manager shaping Innovaccer’s population health platform for healthcare organizations

Senior Product Manager – Population Health

Senior Product Manager owning population health workflows at Innovaccer, whose platform connects healthcare data. Driving AI-enabled product strategy, enterprise adoption, and measurable care outcomes.

• Own product discovery, requirements, prioritization, roadmap, and delivery for assigned Atlas Population Health platform capabilities
• Engage customers and healthcare stakeholders to understand workflows, identify pain points, and validate solutions
• Partner with Engineering, Design, Data/AI, and Clinical teams to build scalable, intuitive product experiences
• Incorporate AI, automation, analytics, and intelligent workflows to improve population health outcomes
• Use product analytics and customer feedback to improve adoption, engagement, usability, and customer value
• Work with Sales, Customer Success, and Solutions teams to support launches, implementations, and customer adoption
• Drive the product area from discovery through delivery and adoption, delivering measurable outcomes for healthcare organizations

Product Manager driving population health platform capabilities at Innovaccer

Product Manager – Population Health

Product Manager owning Innovaccer’s population health platform capabilities. Translating healthcare workflows into AI-enabled products that improve outcomes and customer adoption.

• Own the strategy and roadmap for FlowAuth’s prior authorization product across oncology and other high-volume specialties
• Prioritize opportunities based on customer, clinical, and business impact
• Conduct market and competitive research, especially in oncology and value-based oncology care
• Define product success metrics and use product analytics/data to guide decisions
• Own oncology prior authorization strategy, including diagnosis- and regimen-level criteria based on NCCN Guidelines and payer policies
• Direct translation of evolving NCCN Guidelines and payer policies into product requirements
• Partner with engineering, AI, clinical content, and support teams to build and maintain the oncology criteria engine
• Define the roadmap for electronic prior authorization submission using API-based solutions such as FHIR PAS, CRD, and DTR
• Build partnerships with payers, benefit managers, and other ecosystem participants
• Act as executive product owner for customer outcomes across the specialty portfolio
• Engage with practice leaders, prior authorization teams, and clinical staff to validate workflows, criteria, and priorities
• Direct engineering and clinical/content priorities, partnering with leadership on staffing, sequencing, and delivery
• Coordinate launches with Sales and Product Marketing
• Represent the product with customers, leadership, and partners
• Partner with platform teams to integrate specialty workflows with FlowAuth’s EHR and payer connectivity capabilities
• Own product documentation, clinical criteria change logs, testing and beta requirements, and customer-facing training

Product leader owning FlowAuth’s oncology prior authorization platform for Innovaccer’s healthcare data cloud

Senior Product Manager – Prior Authorization, Oncology

Product leader owning FlowAuth’s oncology prior authorization strategy, roadmap, and clinical criteria. Advancing Innovaccer’s connected healthcare data platform through payer interoperability and specialty workflows.

• Own the AI platform product roadmap, including research, discovery, prioritization, delivery, evaluation, and iteration
• Define and document requirements for shared AI platform capabilities, including agent orchestration, evaluations, guardrails, knowledge and context management, integrations, observability, failure handling, and administrative controls
• Partner with Engineering and Design to build enterprise-level AI and machine learning solutions
• Collaborate with AI Features and Product teams on AI-driven capabilities for admins, renters, and leasing agents
• Collaborate across the business and with external AI partners to identify needs, clarify requirements, surface risks, and align priorities
• Use data, customer feedback, support trends, evaluations, and post-launch performance to improve platform quality and reliability
• Simplify and standardize AI systems and agent behaviors, strengthen guardrails, reduce failure modes, and improve issue resolution
• Coordinate launches, release communications, training, and internal enablement to drive adoption
• Create a culture of continuous improvement and learning
• Foster collaboration within the team and across the company
• Perform other duties as assigned and modified at manager’s discretion

Senior Product Manager owning AI platform strategy at Funnel, a renter-experience SaaS company

Senior Product Manager, AI

Senior Product Manager owning AI platform strategy, agent workflows, and product execution at Funnel. Building renter-experience SaaS for the real estate industry.

• Own the product strategy and roadmap for internal products and platforms that improve employee productivity and operational efficiency.
• Identify opportunities to simplify, automate, and productize manual operational processes across the organization.
• Partner closely with cross-functional stakeholders to identify opportunities to simplify, automate, and productize internal workflows.
• Collaborate with Engineering, Design, Data, and Operations teams to build scalable internal capabilities supporting multiple business functions.
• Build internal platforms, workflow automation, administrative tools, AI-enabled experiences, and integrations leveraged across multiple teams.
• Evaluate and apply emerging technologies, including AI and automation, to improve employee productivity and operational effectiveness.
• Prioritize product investments by balancing business impact, operational efficiency, technical complexity, and long-term scalability.
• Measure success through adoption, process efficiency, time savings, and employee experience.

Product Manager building internal productivity tools for American Express’s Resy dining platform

Product Manager, Internal Tools

Product Manager owning internal tools and workflow automation for Resy, American Express’s restaurant reservation platform. Improving employee productivity through scalable platforms, integrations, and AI-enabled experiences.

• Own the full product lifecycle of concurrent projects across insurance and digital services platforms
• Work with engineering and design counterparts across customer-facing experiences, internal operations tooling, automation, and integrations
• Use AI-assisted tools such as Claude, Replit, and Lovable to rapidly prototype and validate concepts
• Maintain documentation so stakeholders understand what is being built, why, and when
• Define clear success metrics and ensure accountability across teams
• Combine quantitative data analysis with qualitative customer and stakeholder feedback to inform product decisions
• Collaborate across the business to align product development with strategic objectives
• Ensure products comply with local and national regulations and data security best practices
• Report directly to the CEO
• Ship products, measure product health and success, build stakeholder relationships, and establish 6–12 month visions

Staff Product Manager building AI-native insurance products at climate-focused AACI Group

Staff Product Manager

Staff Product Manager owning AI-native insurance and loss-prevention products at AACI Group. Driving prototypes, product strategy, compliance, and measurable outcomes across customer and internal platforms.

• Define and execute the multi-year roadmap for OrthoFi’s common data platform
• Treat software engineers, data analysts, and product teams as core platform customers
• Partner with Data Engineering to drive requirements for scalable ETL/ELT pipelines, central data storage, and unified data models integrating disparate SaaS data sources
• Design self-service data access patterns, clean schemas, and APIs for product and engineering teams
• Partner with SaaS Product Managers to define metrics, event tracking, and data requirements throughout feature discovery, design, and delivery
• Collaborate with engineering and analytics to standardize event tracking, logging, schema design, and integration touchpoints
• Build frameworks and best practices for planning, instrumenting, tracking, and learning from data
• Establish consistent definitions, taxonomies, and central data modeling for core metrics
• Ensure data lineage, quality, security, and completeness across the central data platform
• Introduce enterprise standards for data documentation, ownership, cataloging, and schema change management
• Promote data stewardship across technical and non-technical teams
• Create reliable central dashboards and reporting layers
• Collaborate with executive leadership, Customer Success, Operations, and Finance on trusted platform data
• Lead long-term data strategy for AI/ML readiness and predictive analytics
• Set the stage to own and commercialize Data as a Service as a future competitive differentiator

Principal Data Product Manager building OrthoFi’s orthodontic-care data platform

Principal Data Product Manager

Principal Data Product Manager building OrthoFi’s common data platform. Enabling trusted analytics, automation, and AI capabilities for orthodontic practices and patients.

• Own KIP (Kodex Identity Provider) end-to-end as the identity foundation across Kodex products
• Drive the MCP roadmap, including use cases, integration points, APIs, and AI agent workflows
• Design and prioritize bi-directional API strategy and align teams on delivery
• Shape platform infrastructure decisions, including Nitro Enclave data models and compliance readiness
• Build internal-team adoption and define the platform internal go-to-market
• Partner with Integrations, Core Portal, Verify, Government, and adjacent engineering and product teams on prioritization, sequencing, and architectural tradeoffs
• Represent the technical customer voice for direct API users and platform partners
• Translate strategy into decisions and platform capabilities that other teams can build on

Senior Product Manager building secure identity, API, and integration infrastructure for Kodex

Senior Product Manager, Platform & Integrations

Senior Product Manager owning Kodex’s secure identity, API, MCP, and integration platform. Enabling organizations to handle sensitive government data requests through trusted data exchange.

• Define, prioritize, and communicate the product roadmap for workplace hardware and software products
• Conduct customer interviews, analyze field and usage data, and synthesize market research
• Author MRDs, PRDs, user stories, and acceptance criteria
• Partner with R&D, engineering, manufacturing, QA, software development, and data analytics teams to deliver products on time and within budget
• Participate as product owner in Agile scrum cycles, including sprint planning, backlog grooming, story review, and retrospectives
• Collaborate on New Product Introduction (NPI) and Product Lifecycle (PLC) processes
• Develop sales collateral, training materials, and competitive positioning; support pre-sales activities
• Present products at conferences, trade shows, and customer sites; build relationships with gas utility accounts and industry stakeholders
• Define KPIs, track adoption and field performance post-launch, and drive continuous improvement
• Monitor competitive, technology, and regulatory trends in workplace exposure
• Report to the Director of Application Development/Workplace Product Manager

Associate Product Manager advancing Picarro’s workplace monitoring hardware and software solutions

Associate Product Manager

Associate Product Manager owning workplace monitoring hardware and software products at Picarro, a data-driven optical spectroscopy company. Driving roadmaps, Agile delivery, customer insight, and gas-industry commercialization.

• Own product strategy, roadmap, and execution for Resideo's web-based software experiences across residential and professional customer segments
• Define and prioritize customer-facing features, workflows, and capabilities to improve engagement, adoption, retention, and customer satisfaction
• Partner with User Experience, Engineering, Analytics, and Product Managers to deliver cohesive end-to-end experiences across web, mobile, connected devices, and software services
• Translate customer feedback, behavioral analytics, market trends, and business objectives into product requirements and roadmap priorities
• Lead product discovery through customer interviews, usability reviews, market analysis, and competitive assessments
• Develop business cases, value propositions, success metrics, and product launch plans
• Collaborate with engineering teams on technical tradeoffs, platform capabilities, integrations, system dependencies, and implementation approaches
• Define and monitor key performance indicators to measure product success and drive continuous improvement
• Align priorities with stakeholders, communicate product direction, and achieve customer and business outcomes
• Drive innovation in digital experiences for connected home, security, video, and energy solutions

Senior Product Manager shaping Resideo's smart-home web software experiences

Senior Product Manager – Web

Senior Product Manager shaping web software experiences for Resideo's connected smart-home and building solutions. Owning product strategy, roadmaps, and customer-centered digital experiences across user segments.

• Develop and own the vision, strategy, and roadmap for complex products, systems, and applications
• Lead products through research, concept development, solution design, prioritization, delivery, launch, and ongoing optimization
• Develop and implement strategies supporting business growth, adoption, and member value
• Gather and assess member feedback, market trends, regulatory considerations, and industry insights
• Define, monitor, and evaluate product metrics, including member experience, financial performance, operational outcomes, and business impact
• Develop pricing recommendations and business cases
• Analyze member behavior, performance trends, and operational data
• Partner with Technology, Architecture, Operations, Compliance, Legal, Finance, Customer Service, and business teams
• Facilitate stakeholder alignment and strategic decisions
• Establish relationships with development teams, business partners, and vendors
• Define release goals, manage priorities, and ensure delivery across products, systems, and applications
• Monitor product performance, identify improvements, and adapt roadmaps
• Evaluate successes, challenges, and lessons learned
• Contribute to other projects, priorities, and responsibilities as assigned

Senior Product Manager shaping BECU’s business banking and payments products for small businesses

Senior Product Manager – BU

Senior Product Manager owning BECU’s business banking and payments products. Driving strategy, lifecycle delivery, and optimization for small business members.

• Lead the phased transition of Benefits Administration, Consumer Directed Health (CDH), and Cobra Direct Bill (CDB) from siloed legacy tools into a unified ecosystem
• Identify missing metrics and design instrumentation for data-driven roadmap decisions
• Use customer interviews and analytics to validate hypotheses and adjust unification efforts
• Own product prioritization and recommend product direction
• Partner with engineering on Micro-Frontend and backend API strategy
• Define shared logic for eligibility, enrollment, identity, and other core functions
• Direct 1–3 scrum teams across greenfield builds and legacy migrations
• Align business leaders, UX, and engineering on the unified vision and trade-offs
• Use AI tools for technical requirements, dataset analysis, and feature prototyping
• Identify duplicated efforts across product tribes and consolidate them into shared services

Product Manager unifying WEX’s Health & Benefits platforms through API-first architecture

Product Manager, Unified Platform – Health & Benefits

Product Manager unifying WEX’s Health & Benefits platforms through API-first architecture. Leading roadmap strategy, data foundations, APIs, MFEs, and multi-squad delivery.

• Develop product roadmaps for internal teams and customers
• Develop customer relationships, promote appropriate products, and work with sales/FAE teams to close deals
• Research customer applications and provide feedback to engineering teams on product optimization
• Promote products to internal teams and customers
• Create positioning statements, marketing and sales training materials, and product specifications
• Present training materials to internal sales forces and external audiences
• Travel periodically to visit customers and attend trade shows
• Conduct competitive analysis and develop an industry partner ecosystem
• Drive technical issues to closure by coordinating resources and engaging engineering teams to duplicate and debug issues
• Serve as third-level technical support and provide pre-sales and post-sales support

Product Manager developing motherboard roadmaps for Supermicro’s server and networking solutions

Product Manager developing motherboard roadmaps for Supermicro’s server and networking solutions. Supporting customer applications, product marketing, technical issues, and pre/post-sales activities.

• Develop product roadmaps and lead development and integration of server/workstation system products
• Develop and deliver product strategy in partnership with marketing, engineering, and business development
• Create technical product requirements for cloud/data center infrastructure solutions based on customer requirements, industry trends, and business requirements
• Engage with senior executives, engineering, and product marketing stakeholders to convey capabilities and vision and understand challenges and requirements
• Escalate critical issues to senior management and vendors as needed
• Provide product training to internal teams, sales teams, and customers
• Provide third-level customer support to internal and external customers
• Collaborate with marketing and sales to promote products and interact directly with customers to sell products
• Conduct product definition strategy, research vertical-based customer solutions, and create go-to-market plans
• Engage in technical, product development, marketing, and pre/post-sales support activities

Product Manager developing server and workstation solutions for Supermicro’s cloud and data center infrastructure

Product Manager leading server and workstation product development for Supermicro’s cloud and data center infrastructure solutions. Driving roadmaps, customer engagement, go-to-market strategy, and technical support.

• Lead the strategic direction and operational execution of the proprietary software platform
• Define, prioritize, and manage the product roadmap with the global product manager
• Lead the product development lifecycle from ideation to launch
• Gather and analyze user feedback
• Write detailed user stories and specifications
• Collaborate with the offshore software development team
• Provide technical oversight and guidance on product features, enhancements, and operational issues
• Ensure compliance with SOC 2, HIPAA, security standards, and best practices
• Protect organizational data and systems
• Manage relationships with customers, investors, and internal teams
• Gather requirements, test ideas, and communicate product progress
• Work with the stateside operational team to translate business needs into technical requirements
• Oversee day-to-day IT operations, helpdesk support, and rapid resolution of operational issues and hotfixes
• Report to the Chief Operating Officer

Product and IT operations leader modernizing employee benefits billing technology

Director of Product Management – IT Operations

Director leading product strategy and IT operations for Self Bill Pro’s employee benefits billing platform. Overseeing software development, cybersecurity, compliance, and helpdesk operations.

• Own a major product area end to end, including roadmap, discovery, delivery, and iteration
• Ship AI-first features, including clinical decision support and intelligent workflows
• Own the UX vision and establish a clear, guided user experience
• Conduct discovery calls, usability sessions, and clinic visits with users
• Prioritize what to build, defer, or discontinue based on strategic impact
• Coordinate cross-platform features spanning OptiMantra and Cerbo
• Mentor junior product managers and collaborate with product managers across the organization

Senior Product Manager shaping AI-powered EHR and practice management software for healthcare practices

Senior Product Manager

Senior Product Manager owning AI-first product areas for Cerbo and OptiMantra healthcare platforms. Driving clinical workflows, UX, discovery, and delivery across EHR and practice management software.

• Grow and strengthen PayPal merchant partnerships
• Drive increased revenue for PayPal
• Support adoption of PayPal’s revenue and payments solutions across the Americas
• Sell BNPL, Pay Later, and PayPal Credit solutions using a value-driven, solution-selling approach
• Hunt for merchants that do not currently have PayPal on their e-commerce checkout
• Develop a deep understanding of named merchant verticals, existing accounts, and prospects
• Drive desired outcomes for PayPal across the assigned portfolio
• Own engagement with Product
• Support prioritization of new feature functionality
• Partner on strategy formation and identify ways to win
• Lead complex projects requiring an understanding of current business trends
• Participate in complex problem resolution and determine methods for new assignments
• Implement initiatives resulting in global process improvements
• Collaborate with cross-functional teams to drive product sales strategies
• Provide product knowledge and market insights to enhance sales efforts

BNPL product sales leader growing PayPal merchant partnerships and revenue

Senior Manager, Product Sales – BNPL

BNPL product sales leader growing PayPal merchant partnerships and revenue. Selling Pay Later and PayPal Credit solutions to expand payment adoption.

• Develop product roadmaps for internal teams and customers
• Build customer relationships and promote appropriate products, working with sales and FAE teams to close deals
• Research customer applications and provide feedback to engineering teams to optimize products
• Promote products to internal teams and customers
• Create positioning statements, marketing and sales training materials, and product specifications
• Present training materials to internal sales teams and external audiences
• Travel periodically to visit customers and attend trade shows
• Conduct competitive analysis and develop industry partner ecosystems
• Drive technical issues to closure by coordinating resources and working with engineering teams to reproduce and debug issues
• Provide third-level technical support and pre- and post-sales support

Associate Product Manager developing server and networking products at Supermicro

Associate Product Manager developing product roadmaps for Supermicro’s server, storage, and networking solutions. Supporting customer applications, engineering optimization, marketing, and technical sales.

• Represent business stakeholders to elicit, understand, analyze, document, refine and communicate business needs
• Partner with sponsors, stakeholders, and Information Technology to define and document business processes, needs, measures, risks and controls
• Work with management and stakeholders to understand and validate business strategy, vision and customer needs
• Assist with project-level plans related to schedule, scope and resources
• Work independently on small to medium complexity efforts or support Senior/Lead staff on larger efforts
• Identify, assess, track and mitigate issues and risks
• Participate in validation and testing of features before end-user acceptance
• Provide just-in-time story elaboration to designers, business analysts, developers, testers and others
• Maintain a prioritized backlog of stories and provide business guidance to the execution team
• Review, accept and prioritize stakeholder feedback and new requirements
• Review and accept or decline development output against acceptance criteria
• Manage and track benefits, adoption and operational risks with business process owners
• Lead intake and prioritization of development work aligned to business and technology goals

Agile Product Owner guiding BSA/AML solutions for Regions Bank

Agile Product Owner – BSA/AML

Agile Product Owner guiding BSA/AML and sanctions-compliance solutions for Regions Bank. Managing backlogs, requirements, testing, risks, and delivery prioritization.

Product Manager jobs in United States

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Principal Product Manager, Unified Service Platform

Senior Product Manager – Population Health

Product Manager – Population Health

Senior Product Manager – Prior Authorization, Oncology

Senior Product Manager, AI

Product Manager, Internal Tools

Staff Product Manager

Principal Data Product Manager

Senior Product Manager, Platform & Integrations

Associate Product Manager

Senior Product Manager – Web

Senior Product Manager – BU

Product Manager, Unified Platform – Health & Benefits

Product Manager

Product Manager

Director of Product Management – IT Operations

Senior Product Manager

Senior Manager, Product Sales – BNPL

Associate Product Manager

Agile Product Owner – BSA/AML