Operator

• Provide support to customers regarding their products and services at RocketNode
• Greet customers professionally before responding to their tickets
• Understand customer issues and provide further assistance as needed

Support Operator

• Support client onboarding and training on our AI audit platform
• Serve as a first responder when clients have questions or issues
• Surface feedback and pain points to the team
• Help maintain client relationships and identify expansion opportunities
• Build and maintain internal processes, documentation, and playbooks
• Coordinate projects and keep work moving across the team
• Own problems that do not yet have an owner
• Identify inefficiencies and fix them before being asked
• Review AI-generated workpapers and deliverables for quality
• Support active engagements during busy periods
• Learn audit methodology and help validate AI outputs
• Contribute to quality frameworks and checklists
• Jump into sales calls, demos, or research when needed
• Help with hiring, onboarding, and team operations as we scale
• Do whatever needs doing to keep the company moving forward

Startup Operator

• The Trail Construction Operator is a construction-based position responsible for assisting IMBA Trail Solutions (TS) with mountain bike trail construction and operational duties.
• Work includes physical labor, the use of hand tools, heavy equipment operations, tool and equipment maintenance/repair, and executing projects within the outlined scope of work.
• Works with the TS Director of Construction and Operations, TS Construction Manager, Project Managers, TS staff, and subcontractors.
• A typical work week is Mon-Fri, 45 hours a week.
• Extensive travel is required. While traveling lodging, ME&I and mileage are covered at or near GSA rates.

Trail Construction Operator

• Drive features end-to-end within your pod: write specs, create tickets, unblock engineers, and hold the line on scope and timelines
• Break down abstract product concepts into small, clear tasks that engineers can execute without friction
• Prioritize and sequence work across platforms, often making tradeoffs with incomplete information
• Use the product daily, find the gaps, file the bugs, and advocate for the user experience
• Maintain operational visibility: track delivery, surface blockers early, and keep the team aligned on what's shipping when
• Communicate clearly across technical and non-technical audiences

Product Operator

• Load & unload containers using a stand up forklift (reach truck) or manually
• Sort product if necessary and ensure that the product is unloaded correctly
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations
• Check loads are secure, stacking empty pallets
• Perform daily forklift equipment inspection for safety and proper preventive maintenance
• Pick, pack, and ship product
• Keep records on the use or damage of stock or stock-handling equipment.
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
• Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
• Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
• Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
• Complete any other duties and projects that may be assigned.
• Follow warehouse safety rules.

Forklift Operator

• End-to-End Orchestration: Manage the internal hiring machine by liaising with hiring managers to define roles and coordinating with elite external search firms to maintain a robust candidate pipeline.
• Founder Partnership: Collaborate closely with the founders to define high hiring bars and ensure a world-class experience for every candidate.
• Systems and Data Management: Maintain full ownership of the CRM/ATS, ensuring data integrity, precise tracking of candidate interactions, and timely follow-ups.
• Operational Execution: Direct the logistics of high-volume scheduling and interview coordination, ensuring the recruitment process runs with maximum efficiency.
• Process Optimization: Identify bottlenecks in the hiring lifecycle and build scalable processes to resolve them.

See all jobs on JobTailor

Support Operator

Startup Operator

Trail Construction Operator

Product Operator

Forklift Operator

Talent Operator