Operations

• Proactively research and identify new marketplace supplier candidates across target categories, using competitive analysis, industry resources, and internal category gaps as inputs
• Conduct initial outreach to prospective suppliers, articulate SupplyHouse’s marketplace value proposition, and manage the early-stage relationship through qualification
• Coordinate with Category Management to prioritize and schedule new supplier conversations, ensuring alignment with category strategy before advancing candidates
• Own the end-to-end onboarding process for approved suppliers, including agreement coordination, contract administration, data requirements communication, and timeline management
• Lead technical feed setup and validation for new suppliers—mapping product data, verifying feed accuracy, and resolving data quality issues prior to go-live
• Train new suppliers on SupplyHouse’s systems, data standards, and operational requirements, ensuring they are set up for long-term success on the platform
• Serve as the primary point of contact for new suppliers through the onboarding period, troubleshooting issues and maintaining momentum to hit go-live milestones
• Document onboarding processes and maintain SOPs to ensure consistent, repeatable execution as the supplier base grows
• Develop and maintain claims, warranty, and returns processes for marketplace suppliers, ensuring clear guidelines and consistent execution across the supplier base
• Monitor post-launch supplier performance and flag issues with service levels, data quality, or accounting discrepancies for resolution
• Review weekly feeds for new item suggestions and coordinate with Category Management on additions
• Research competitor listings to identify opportunities for improvement in content, imagery, and positioning
• Conduct image audits and data cleanup including attribute and filter updates on new brand
• Own SOP creation and ongoing maintenance for marketplace operational workflows
• Test and document new marketplace features and platform capabilities within the supplier dashboards
• Execute ad hoc operational projects including data cleanup, content audits, and cross-system reconciliation
• Coordinate cross-functionally with Merchandising, Pricing, and Supply Chain teams to resolve issues and support execution
• Respond to basic marketplace customer inquiries escalated from Customer Service or order fulfillment, and review processed returns to identify trends
• Reconcile discrepancies between freight and non-freight shipping methods and partner with Product Catalog to update item dimensions as needed
• Monitor out-of-stock items and communicate gaps to the Merchandising team; support price update processes to maintain alignment between SupplyHouse and supplier pricing

Marketplace Operations Manager

• The Operations Manager reports directly to the Vice President of Learner Development.
• You will be the primary execution partner to the Sr. Director of Product Operations, promoting program operations, managing Learner Development Team (LDT) resource allocation, and managing learner experience and pilot logistics.
• You will focus on project management, capacity planning, process tracking, and operational coordination
• Prepare operational reports and dashboards for MAS leadership review and presentation.
• Be a first contact for operational coordination questions across the MAS team.
• Manage resource planning, priority negotiation, and milestone timeline tracking execution for the LDT team.
• Track LDT workstream progress by managing cross-functional reporting and visibility.
• Provide cross-functional visibility into LDT capacity and availability.

Operations Manager, Matter and Space

• This job is responsible for leading enterprise-wide talent development and organizational design solutions.
• Key responsibilities include supporting senior business leaders to identify strategies directly linked to organizational goals and implement leadership solutions across the business.
• Job expectations include partnering with Global Talent, Global Human Resources (GHR), business stakeholders, Subject Matter Experts (SMEs), and vendors to execute enterprise talent processes and provide consultative support to lead the design, development, and implementation of talent development.
• In this role, you’ll partner with senior leaders to shape and deliver talent strategies that strengthen leadership depth, organizational effectiveness, and teammate outcomes across their organization(s).

Talent Consultant II – Global Operations

• Monitor internal and external access controls, security safeguards and associated processes
• Evaluate new technologies and applications, assess vulnerabilities and risks
• Route IS support tickets and documents processes and procedures
• Interact closely and manage relationships with product vendors and service providers
• Perform routine monitoring and reporting of antivirus, spam filtering email gateway, web content filtering, and peripheral device control systems
• Maintain and modify the vulnerability management program
• Investigate and address security vulnerability disclosures from vendors and third parties

IS - Operations Engineer

• Interface daily with internal departments, external customers, and key vendors
• Manage team inbox and work queues
• Handle daily administrative tasks and customer inquiries
• Assist with expense reports
• Maintain accurate records within D365 CRM
• Engage with partners to document customer product configurations
• Manage complex pre-sales quote workflows
• Facilitate seamless handoffs and clear updates across teams
• Design and maintain tracking tools, checklists, and status reports
• Take ownership of routine workflows and problem-solving across departments

Operations Coordinator

• Executive Communication: Write, edit, and distribute email, correspondence memos, letters, and forms. When drafting correspondence for the Founder, write in his voice: warm, concise, relationally attuned, and free of anything that reads as templated or corporate. Maintain a proof-of-listening standard in all external communication, mirroring the language of the pastor or leader being served. Draft correspondence for prospects, customers, partners, and Pushpay leadership, including follow-ups tied to active sales conversations.
• Calendar Management: Maintain leaders’ calendars, including scheduling meetings, appointments, speaking engagements, and travel arrangements. Exercise discretion in committing time and evaluating needs, ensuring time is protected for high-leverage work and active deals.
• Email Management & Executive Communication: Inbox organization, ensuring proper filing, prioritization, and prompt and timely responses. Specifically for the Founder, manage the inbox end to end, triaging, drafting, and responding on his behalf with full authority.
• Travel Management: Book and manage senior executives’ travel logistics and activities, including accommodations, transportation, and meals, ensuring adherence to company travel policy with precision and zero surprises.
• Executive Operations: Create agendas, distribute meeting prep materials, support creation of slide decks, and publish notes/action items. Prepare briefing documents ahead of key meetings, including SteerCo sessions, customer conversations, and Pushpay leadership touchpoints. Serve as a connective layer between the Founder and internal teams (product, customer success, Pushpay counterparts), keeping information flowing and decisions moving.
• Presentation Support: Lead in the development of on-brand, visually appealing presentation graphics and presentation slides.
• Confidentiality: Maintain confidentiality and high degree of ethical standards at all times, handling sensitive matters including deal terms, personnel topics, and financial information with absolute discretion.
• Priority Management: Keep leaders advised of time-sensitive and priority issues, ensuring appropriate follow-up. Track commitments across sales, product, and integration workstreams, ensuring nothing falls through the cracks.
• Reporting Coordination: Coordinate the creation of and on-time submission of regularly scheduled reports.
• Expense Management: Prepare, reconcile, and submit expense reports for leaders; review submitted reports for accuracy and pre-approval.
• Event Coordination: Plan, coordinate, and execute in-person and virtual activities that build team connection and strengthen workplace culture, including team building events and social gatherings; recognition celebrations and milestone acknowledgments; and seasonal events.
• Digital Presence and Personal Brand: Own the Founder’s social media schedule end-to-end, planning, drafting, and publishing content across platforms. Curate and develop content that positions the Founder as a trusted voice on shepherding, congregant engagement, and church leadership. Repurpose talks, sales conversations, and customer wins into thought leadership content, monitoring engagement and surfacing opportunities.
• Special Projects: Complete a variety of special projects including supporting staff recognition and morale; creating presentations, financial spreadsheets and special reports. Take ownership of initiatives the Founder delegates, from event planning to customer-facing collateral, and represent the Founder in meetings when appropriate, capturing decisions and driving follow-through.
• Flexible Support: Perform additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.

Executive Operations & Communication Manager

• responsible for maximizing the conversion of customer sales into completed installations
• lead the end-to-end operational performance of Brightspeed's order fulfillment process
• own the critical operational metrics and cross-functional execution required to improve install conversion, reduce cancellations, optimize installation capacity, and eliminate friction throughout the order-to-install journey
• establish operational governance, lead cross-functional 'War Room' initiatives, and leverage data-driven insights to continuously improve fulfillment efficiency and installation success
• develop executive-level performance dashboards and operational scorecards

Senior Director, Order Operations, Fulfillment

• The Manager of Charter Air Operations will manage aspects of client/university partner interface of the Charter Air department.
• Duties include the sourcing to collection lifecycle for charter air transportation, maintaining mutually beneficial relationships with the charter departments at commercial airlines, as well as charter air carriers in various regions across the United States and the world.
• The role successfully manages the relationship, selection, and contracting processes for our collegiate and event clients.
• The individual in this role is a key part of the team and may be responsible for overseeing the Charter Air Coordinators.
• Helps to maintain strong relationships with university partners and works closely with charter air carriers.
• Charter coordination and communication with Anthony Travel onsite athletics personnel as well as Event Managers throughout the organization.
• Helps to ensure Anthony Travel is receiving the best available rates in the market.
• Assists with managing contracts to minimize risk and maximize revenue to company.
• Performs situation analysis and decision making.
• Works with charter air liaisons to ensure charters are prepared for events and address customer service issues.
• Takes initiative to identify solutions to solve particular process or business problems.
• Manages all aspects of air charter process Client reporting, Accuracy and consistency with procedures and policies, Data/information setup in travel management systems, Customer travel experience, including coordination with carriers, TSA, airports and flight interruptions.

Manager, Charter Air Operations

• Map how merchandising actually works today, not how the org chart says it works.
• Redesign core operating processes for speed, accuracy, and margin protection: assortment planning, item setup, pricing and markdown, vendor and PO management, allocation, replenishment.
• Own the calendar connecting marketing activations to inventory, so launches are stock-backed, not a surprise to the warehouse.
• Translate activation plans into buy, allocation, and replenishment signals; flag stock risk before launch, not after.
• Coordinate vendor commitments tied to activations: fill rates, lead times, launch quantities.
• Build self-service tools and proactive alerts that scale the buyer-vendor relationship, including visibility into vendor performance.
• Build the automation yourself, using Claude and comparable AI tools, no/low-code platforms, and lightweight automation, from concept through rollout.
• Run pilots end to end: scope, build, test for accuracy, validate fit, scale. Keep humans in the loop on margin- and inventory-critical decisions.
• Maintain a registry of approved tools and active automations, so what exists and what it's for is never a mystery.
• Own change management for every rollout: training, AI literacy for non-technical audiences, office hours, a bench of power users.
• Build reporting on process and automation performance, and use it to prioritize what gets built next.

Merchandising Operations Manager

• Managing the assessment, development, execution, and oversight of process improvement and transformation initiatives in support of Operational Excellence objectives
• Partnering with business executives and deployment champions to make strategic project implementation and budgeting decisions
• Owning a group of processes in the Single Process Inventory (SPI) including understanding the processes, managing process health and improving the end to end process in support of operational excellence objectives
• Addressing root cause of performance, creating action plans to mitigate risks
• Analyzing processes and documenting business case opportunities/efficiencies/benefits to drive process improvements
• Implementing highly complex solutions in support of performance plan objectives to resolve issues and risks, optimize efficiency, reduce variability, and improve controls, effectiveness, quality, and sustainability
• Overseeing partnerships with support organizations and Line of Business (LOB) partners to gather information needed to support implementation of solutions that resolve critical business challenges and opportunities

Process Design Manager

• Bring strong project management to cross-functional initiatives, deadlines, and deliverables across both our government and commercial business — keeping work on scope, on schedule, and moving.
• Support day-to-day operational, HR, and administrative needs of the business, working hand in hand with internal teams and external partners.
• Coordinate talent operations: track staffing requirements, support recruiting, and coordinate new-hire onboarding and paperwork.
• Administer general HR processes in consultation with Executive Operations and the Head of Operations.
• Support the contracts lifecycle — review, administration, tracking, and close-out for both government and commercial agreements — and support proposal development and coordination (schedule management, compliance reviews, costing inputs, and supporting documentation).
• Coordinate companywide training, engagement, and recognition — delivering operational and required training, closing gaps, running the employee recognition program, and supporting company engagement.
• Coordinate asset tracking and tagging, space allocation, telecommunications, and physical-space planning as the company expands.
• Project-manage IT and security initiatives in coordination with our external MSP and IT partners, helping keep work on scope, schedule, and deliverables.
• Support AURA’s compliance and security efforts — including cybersecurity and CMMC readiness — partnering with our compliance lead, IT team, and external MSP.
• Serve as a backup to Executive Operations on procurement, accounts payable, NDAs, and export compliance, providing support as needed.
• Help identify operational gaps and inefficiencies, and support process and policy improvements as the company grows.
• Pitch in across functions as needed — at a company our size, everyone helps wherever the team needs support, regardless of whose lane it technically falls in.

Operations Manager

• Serve as the main operational interface between the organization and the Federal Government's Program Management Office (PMO) for a major government-wide acquisition contract (GWAC / IDIQ)
• Proactively monitor federal portals for incoming Requests for Quotes (RFQs), manage order responses, and handle day-to-day program inquiries
• Execute line-item modifications (CLIN additions) via Technology Refreshment (TR) requests
• Help prepare mandatory agency financial reports, provide dedicated customer support services to vehicle users, and prepare critical Contract Data Requirements
• Manage complex audit and financial statement risks for the expanding US Federal division
• Establish rigid operational safeguards to confirm that documented project milestones and deliverables strictly align with active corporate billings
• Resolve visibility gaps caused by multi-tiered invoicing structures
• Proactively lead the cleanup and detailed investigation of existing transaction variances across multiple individual project sub-ledgers
• Serve as an essential financial advisor to Portfolio Delivery Leaders (PDLs) to optimize project revenue plans, pricing control, and P&L stability

• Drive business development for new franchise and MSA (Managed Service Agreement) club locations
• Lead and facilitate monthly Sales and Operations Review calls focused on KPI performance
• Oversee website strategy for all Franchise and MSA clubs
• Collect, organize, and analyze quarterly financial statements for all non-MSA franchise locations
• Serve as the primary liaison and strategic advisor to Franchise Owners
• Conduct weekly check-ins and lead structured monthly performance reviews
• Analyze KPIs and financial statements to identify growth opportunities
• Support new club development including site approvals, territorial mapping, and SWOT analysis
• Conduct regular in-market visits to ensure operational excellence and brand compliance
• Provide coaching to improve sales, membership growth, EBITDA, and operational efficiency

Director – Franchise Operations

• Processes account opening, initiates money movement requests, account transfers and/or processes account maintenance request.
• Deposits client funds into the correct account.
• Completes brokerage operation activities in a timely manner and at established productivity levels.
• Understands the regulatory requirements to open and maintain a brokerage/managed account.

Brokerage Operations Analyst

• Processes account opening, initiates money movement requests, account transfers and/or processes account maintenance request
• Deposits client funds into the correct account
• Performs various account maintenance processing/updates as directed by supervisor
• Communicates requirements to open, fund and maintain a TIAA brokerage/managed account
• Completes brokerage operation activities in a timely manner and at established productivity levels
• Understands the regulatory requirements to open and maintain a brokerage/managed account
• Must be flexible and work as a team to deliver exceptional service, manage high volume of tasks to ensure cases are processed both accurately and efficiently

• Develop and maintain volume forecasting, capacity planning, and resource optimization models
• Research and implement new predictive modeling and operations research methodologies
• Assist in driving forecasting and capacity modeling consistency and innovation across team
• Routinely partner with Front Line Units (FLUs) to ensure model accuracy
• Conduct model production and performance presentations with executive leadership
• Assist with documentation and other efforts to adhere to Model Risk Management (MRM) requirements
• Serve as volume forecasting subject matter expert to help with analyst onboarding and training across Resource Analytics

Quantitative Operations Associate II – Lead Modeler

• Participate in low to moderately complex lifecycle support initiatives and identify opportunity for process improvements within Securities Operations
• Review and analyze basic or tactical functional operational tasks or challenges that require research, evaluation, and selection of alternatives; exercise independent judgment related to low-to-medium risk deliverables
• Present recommendations for resolving low to moderately complex situations related to a full process within a trade environment while developing understanding of function, policies, procedures, and compliance requirements
• Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
• Develop expertise in the following operational processes including onboarding, funding, deposits, withdrawals, terminations, and tax-driven events such as harvesting and raise-cash requests
• Investigate and resolve trade, reconciliation, and processing issues, partnering across operations, technology, and trading teams to ensure accurate and timely resolution
• Research low to moderately complex business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
• Maintain strong focus on controls, risk mitigation, and compliance, supporting accurate execution and adherence to regulatory and firm standards
• Drive operational efficiency and process improvement, identifying opportunities to streamline workflows, reduce risk, and enhance scalability within the UMA platform
• Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and perform analysis for initiatives that support business strategies making decisions on matters with financial impact and risk
• Demonstrate ownership of operational requests, issues, and exceptions through complete resolution while partnering with stakeholders to ensure timely and accurate outcomes

Securities Operations Associate

• Lead the day‑to‑day operations and regulatory readiness of enterprise messaging platforms
• Ensure consistent execution of retention, legal hold, supervision, and evidentiary controls
• Partner with Risk, Compliance, Legal, and Records Management to implement regulatory and governance controls
• Serve as the senior operations lead during audits and platform incidents
• Oversee system reliability including incident response, recovery, and lifecycle management

Senior Systems Operations Manager – Regulated Messaging Platforms

• manage a team of patient operations managers
• work cross-functionally with leaders across FuzeRx to translate our technology infrastructure into measurable operational performance
• oversee the performance and growth of the Patient Operations Care team
• establish requirements for reporting and capabilities while driving initiatives to ensure a seamless patient experience across our automated dispensing and API-integrated platforms
• lead operational excellence across central fill pharmacy networks and courier delivery operations
• establishrequirements for capabilities and reporting, collaborating cross-functionally to deliver data-driven insights
• analyze data to forecast staffing needs based on program performance, optimizing resource allocation across multiple roles
• lead a large team of managers, supervisors and team members, establishing an environment of positive employee engagement and experience

Director, Central Operations

• Maintain the ability to perform any and all tasks within the plasma center; serve in production roles as needed and oversee donor flow.
• Learn and maintain thorough familiarity with and full compliance to all state and federal regulations.
• Supervise donor screening, plasma collection, and all manufacturing records to uphold the highest production standards.

Operations jobs in North Carolina

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Marketplace Operations Manager

Operations Manager, Matter and Space

Talent Consultant II – Global Operations

IS - Operations Engineer

Operations Coordinator

Executive Operations & Communication Manager

Senior Director, Order Operations, Fulfillment

Manager, Charter Air Operations

Merchandising Operations Manager

Process Design Manager

Operations Manager

Operations Manager

Director – Franchise Operations

Brokerage Operations Analyst

Brokerage Operations Analyst

Quantitative Operations Associate II – Lead Modeler

Securities Operations Associate

Senior Systems Operations Manager – Regulated Messaging Platforms

Director, Central Operations

Operations Supervisor