Operations Manager

Salesforce

Operations Manager in the Salesforce BizOps team managing federal financial controls and driving audit risk management. Collaborating between Delivery Operations, Accounting, Legal Counsel, and PMOs.

Posted 7/19/2026full-timeRemote • Illinois, Maryland, North Carolina, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $117,400 - $177,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Federal Financial Management and Contract Administration, with a strong focus on managing complex federal contract vehicles and ensuring compliance with financial reporting requirements. Capable of providing strategic financial advice to optimize project revenue and maintain P&L stability.

Highest-signal resume keywords

Federal Financial ManagementContract AdministrationRFQ ManagementComplex Financial Variance InvestigationEnterprise CRM Financial Architecture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract Data RequirementsCLIN ModificationsTechnology Refreshment RequestsAudit Risk ManagementBilling Structure ManagementFinancial Statement AnalysisTransaction Variance InvestigationP&L Stability Optimization

Soft Skills

Customer SupportProblem SolvingOperational Safeguarding

Tools & Technologies

Federal Procurement PortalsEnterprise CRM Systems

Certifications & Qualifications

US CitizenshipEligibility for Federal Security Clearance

Industry Keywords

Government-wide Acquisition ContractIDIQPublic SectorFinancial ReportingIntercompany Cash Application

About the role

Key responsibilities & impact

Serve as the main operational interface between the organization and the Federal Government's Program Management Office (PMO) for a major government-wide acquisition contract (GWAC / IDIQ)
Proactively monitor federal portals for incoming Requests for Quotes (RFQs), manage order responses, and handle day-to-day program inquiries
Execute line-item modifications (CLIN additions) via Technology Refreshment (TR) requests
Help prepare mandatory agency financial reports, provide dedicated customer support services to vehicle users, and prepare critical Contract Data Requirements
Manage complex audit and financial statement risks for the expanding US Federal division
Establish rigid operational safeguards to confirm that documented project milestones and deliverables strictly align with active corporate billings
Resolve visibility gaps caused by multi-tiered invoicing structures
Proactively lead the cleanup and detailed investigation of existing transaction variances across multiple individual project sub-ledgers
Serve as an essential financial advisor to Portfolio Delivery Leaders (PDLs) to optimize project revenue plans, pricing control, and P&L stability

Requirements

What you’ll need

5–8+ years of experience in Federal Financial Management, Contract Administration, or Business Operations within the US Public Sector
US Citizenship is required, alongside the eligibility and willingness to undergo a federal background investigation to obtain a security clearance
Hands-on experience working directly with Federal PMOs, monitoring procurement portals, responding to RFQs, and managing contract deliverables/modifications (CLINs/TRs)
Deep, hands-on experience handling complex federal contract vehicles, billing structures, and intercompany cash application cycles
Proven track record of untangling messy ledger data, investigating complex financial variances, and matching high-volume lump-sum payments without clean remittance advice
Strong familiarity with enterprise CRM financial architecture and the ability to build manual offline validation frameworks when system blindspots occur

Benefits

Comp & perks

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program