Merchandising Operations Manager

Grove Collaborative

Merchandising Operations Manager at Grove Collaborative, fixing manual workflows and building automation in merchandising operations. Designing processes for efficiency and connecting marketing to inventory management.

Posted 7/22/2026full-timeRemote • California, Colorado, Illinois, Maine, Massachusetts, Montana, Nevada, New York, North Carolina, Pennsylvania, Texas, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $135,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in retail merchandising operations, with a focus on redesigning processes for efficiency and accuracy. Proficient in building automation tools and managing change effectively to enhance team performance and operational outcomes.

Highest-signal resume keywords

Retail Merchandising OperationsProcess RedesignAutomation DevelopmentChange ManagementPilot Program Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Assortment PlanningItem SetupPricing and MarkdownVendor ManagementPurchase Order ManagementAllocationReplenishmentWorkflow AnalysisDocumentationStandard Operating Procedures

Soft Skills

CoachingCollaborationProblem-SolvingAttention to DetailCommunication

Tools & Technologies

ClaudeNo-Code PlatformsLow-Code PlatformsAutomation ToolsReporting Tools

Industry Keywords

Inventory ManagementMarketing ActivationsVendor PerformanceOperational EfficiencyChange Management

About the role

Key responsibilities & impact

Map how merchandising actually works today, not how the org chart says it works.
Redesign core operating processes for speed, accuracy, and margin protection: assortment planning, item setup, pricing and markdown, vendor and PO management, allocation, replenishment.
Own the calendar connecting marketing activations to inventory, so launches are stock-backed, not a surprise to the warehouse.
Translate activation plans into buy, allocation, and replenishment signals; flag stock risk before launch, not after.
Coordinate vendor commitments tied to activations: fill rates, lead times, launch quantities.
Build self-service tools and proactive alerts that scale the buyer-vendor relationship, including visibility into vendor performance.
Build the automation yourself, using Claude and comparable AI tools, no/low-code platforms, and lightweight automation, from concept through rollout.
Run pilots end to end: scope, build, test for accuracy, validate fit, scale. Keep humans in the loop on margin- and inventory-critical decisions.
Maintain a registry of approved tools and active automations, so what exists and what it's for is never a mystery.
Own change management for every rollout: training, AI literacy for non-technical audiences, office hours, a bench of power users.
Build reporting on process and automation performance, and use it to prioritize what gets built next.

Requirements

What you’ll need

Real fluency in retail merchandising operations, not an adjacent function you've watched from a distance.
You've mapped a broken process and redesigned it, not just diagnosed it.
Basic technical acumen and a genuine willingness to build, no engineering background required.
Comfortable working with a specialist team as a coaching resource, not a build team, and taking their guidance without handing off your job.
You've run a pilot from scoping through adoption, and you know the gap between a demo and something people actually use.
You care about the boring, durable stuff: documentation, SOPs, registries, training, the things that outlast the person who built them.
You think in workflows and root causes, not tickets.
You know the difference between a problem worth automating and one worth leaving alone.

Benefits

Comp & perks

Competitive benefits - medical, vision, dental
Equity - shared success is core to our mission
Flexible Paid Time Off - we care most about results
Free VIP membership and 50% employee discount
Working for a company that believes that a small group of people can change the world for the better by creating products and funding initiatives that help the planet!