Operations

• Ensuring compliance with Manage the Job Cycle (MtJC) process.
• Executing and directing rig site activities from a remote hub Location
• Executing the operational plan per the contract terms and conditions.
• Providing all real-time job monitoring activities in support of the on-site drilling process.
• Communicating needed data to the customer, rig site personnel, and other stakeholders as required.
• Engaging with your team to determine appropriate actions, relying upon experience, standard principles, concepts and techniques
• Remotely owning the operational status of field equipment at the well site
• Preparing service deliverables in accordance with standard operating procedures, internal management systems or customer agreed procedures

Operations Professional

• Support operational tasks aligned with SOPs and client expectations
• Execute standard workflows and surface recurring issues or inefficiencies
• Actively participate in communication channels and contribute to internal documentation
• Gain proficiency in LeafTrade, Excel, GSuite, and Slack

Junior Sales Ops Admin

• Lead and oversee all supply chain and operations activities across North America
• Define, track, and review key performance indicators related to safety, service, cost, quality, inventory, and operational efficiency
• Drive continuous improvement initiatives to improve reliability, productivity, and service levels
• Identify and deliver cost optimization and productivity initiatives across manufacturing, sourcing, logistics, and inventory management
• Act as a strategic business partner for Commercial, Finance, Quality, R&D, Customer Care, HR, and IT teams
• Lead or support implementation of supply chain and operations digital solutions
• Identify and mitigate supply, operational, logistical, and geopolitical risks affecting the North America region
• Lead, coach, and develop high performing regional and local supply chain and operations teams

Supply and Ops Director

• Oversee promoter and salesforce management, ensuring high-performance execution.
• Standardize store layouts and operational workflows to maximize efficiency.
• Develop demand forecasting models to optimize inventory levels and minimize stockouts.
• Implement robust reverse logistics processes for seamless returns and refurbishments.
• Develop and oversee logistics strategies for new product launches and channel expansions.
• Ensure operational excellence, cost efficiency, and superior customer experiences in logistics execution.
• Optimize and automate PayJoy’s B2B network operations to enhance merchant performance and partner satisfaction.
• Oversee bug escalation and resolution processes, ensuring minimal disruptions.
• Develop a scalable, technology-driven strategy to grow and sustain the merchant network.

Director of Operations

• Support and maintain PgMO processes, governance standards, and operating procedures — ensuring consistency across the organization
• Consolidate program and project data into status reports and dashboards for leadership and stakeholders
• Coordinate and support PgMO meeting cadences — prepare agendas, capture minutes, track actions, and follow up on commitments
• Maintain and organize PgMO document libraries, templates, and knowledge repositories so information is always current and accessible
• Monitor risk and issue logs across programs — escalating items that need attention and keeping registers up to date
• Support onboarding of new team members into tools, processes, and standards
• Identify operational bottlenecks and recommend process improvements to increase PGMO efficiency

PgMO Operations Coordinator

• Liderar y coordinar la operación administrativa y de delivery, asegurando la correcta planificación, control y ejecución de los procesos operativos, con foco en el desempeño de los distritos, el cumplimiento de KPIs y una comunicación efectiva entre las áreas comerciales, operativas y administrativas.
• Responsable de la coordinación del área administrativa de las localidades.
• Gestiona de manera directa al equipo (presencial y remoto), con el objetivo de promover y difundir procedimientos y buenas prácticas de forma positiva y objetiva, fortaleciendo las capacidades de los equipos locales para que estén cada vez mejor preparados para atender: Finanzas y Cobranzas: tarjetas corporativas, cuentas por pagar, registros, entre otros. Recursos Humanos: administración de personal, relaciones sindicales, capacitación y desarrollo de personas. Área Legal/Jurídica: LGPD, representación legal, documentación y procesos laborales. Soporte a FOD y MASS: capacitaciones obligatorias, estructura de las localidades. Soporte a Ventas y áreas Corporativas: registros en sistemas, análisis y envío de documentación. Atención a fiscalizaciones e auditorías de las localidades. Compras y control de materiales. Administración de la flota vehicular. Contratación y gestión de servicios tercerizados.

Supervisora Administrativa – Operaciones

• Quality Specialist is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement.
• Lead the team to handle all quality excursions independently, and take effective actions on time.
• Oversee the product & material quality from NPI to mass production.
• Develop the quality control plan for respective area (material/process/product).
• Monitor and report quality KPI for internal (factory) and external (customer).
• Drive continuous improvement to benefit customer, CLS and supplier.
• Develop and maintain internal quality system, procedures, work instructions and workmanship standards.
• Lead process/product/system/supplier audit and improvement actions follow up.
• Follow up the EC(Engineering Change), SPCN(Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally).
• Coach junior quality staff to improve their quality knowledge.

Operations Quality Specialist, Medical Devices

• Create, audit, and send invoices in QuickBooks
• Ensure accuracy and timeliness across all billing processes
• Perform monthly invoice reconciliation between QuickBooks and HubSpot
• Identify and resolve discrepancies to maintain financial alignment
• Configure and maintain projects in Kantata, ensuring accurate financial data and project setup
• Review completed projects to ensure budget adherence and compliance
• Support month-end close processes, including project finalization and archiving
• Assess project requirements and support team/resource allocation for optimal execution
• Maintain alignment between project delivery and billing structures
• Identify opportunities to improve workflows across billing, reporting, and project management
• Support the development of data-driven insights and reporting to improve operational decision-making
• Partner closely with Finance, Operations, Project Management, and Delivery teams
• Ensure clear communication and alignment across departments to support smooth execution

Operations Specialist

• Lead the creation, governance, and adoption of global and local content design standards
• Establish and maintain design standards and a holistic design system
• Architect workstreams for content creation across studios
• Lead pilots and adoption of AI-assisted design workflows
• Serve as SME across asset types and troubleshoot design and production challenges
• Partner with Client GBS, Commercial, and Omnichannel Excellence to align standards with business priorities
• Define KPIs for design quality, cycle time, reuse rates, and content performance

Design Operations – Transformation Lead

• Maintains task-based queue for completed tickets in the order received or based on criticality.
• Provides support for installations, troubleshoots local applications, and database issues.
• Assists Sr. Operations Engineers with designing and implementing new solutions.
• Assists in maintaining and updating documentation.

IT Operations Analyst II

• Dirigir los procesos de mejora continua mediante iniciativas y proyectos transversales que permitan la transformación y optimización de los servicios del BEx de Operaciones para mejorar los niveles de servicio, IReNes, calidad e incrementar la eficiencia y productividad de los equipos.
• Realizar diagnósticos robustos de los procesos sujetos a transformación, soportados de análisis de información para detectar hallazgos, puntos de dolor y áreas de oportunidad a mejorar.
• Desarrollar propuestas innovadoras de solución en cada proyecto de reingeniería o mejora de procesos para asegurar que los procesos analizados en los proyectos mejoren sustancialmente en la calidad, niveles de servicio, costos productividad y control interno, así como la integración de nueva tecnología (IA Generativa, IA Tradicional, Hiper-automatización).
• Integrar y gestionar la agenda única de transformación de Operaciones, así como asegurar la ejecución de los proyectos propuestos en los diferentes Portafolios/Value streams del Banco.

Associate de Transformación de Operaciones

• Liderar nuestro proceso comercial con una mirada profundamente analítica, estratégica y orientada a impacto.
• Entender a profundidad cómo funciona hoy nuestro ciclo comercial.
• Retar la lógica actual del funnel, analizando pipelines, etapas, reglas de avance.
• Rediseñar procesos comerciales con una mentalidad analítica.
• Convertir los datos del negocio y del CRM en decisiones que muevan resultados.
• Dar seguimiento a las métricas más relevantes del funnel comercial.

Head of Strategy & Ops

• Own the full project lifecycle from client intake to final delivery
• Partner directly with clients to translate goals into briefs, timelines, and milestones
• Build and rebalance production schedules across editors and photo/video crews
• Run QC reviews on audio, color, exposure, pacing, and platform specs
• Standardize SOPs to lift throughput and consistency
• Ensure projects ship on time, on spec, and on brief

Operations Manager

• Support the calculation and review of royalties and referral fees based on contract terms
• Investigate discrepancies and help track issues back to source data
• Act as a point of contact for assigned partners, assisting with questions and resolving basic issues
• Work with data sets to identify variances and support reporting needs
• Collaborate with teams across Finance and Accounting, Legal, Procurement, ISV, Billing, and Sales Ops to improve data accuracy
• Assist with process improvements and help identify opportunities for better efficiency
• Pull and organize data from reporting tools to support audits and decision-making

Royalty Operations Specialist

• The Manager, Learning Technology & LMS Operations leads a team responsible for the operational health, continuous improvement, and delivery of WBD’s learning technology ecosystem.
• This role manages day-to-day platform execution and vendor partnerships across Workday Learning and the broader federated LMS landscape, ensuring reliable learning delivery, compliant tracking, and a consistent employee experience.
• The Manager translates approved objectives into actionable work plans and staffing assignments for a team, driving near-term delivery across enhancements, releases, support, and reporting for Learning & Development solutions.
• TEAM MANAGEMENT & PEOPLE LEADERSHIP: Translate approved objectives for Learning technology into team work plans and weekly schedules, with clear priorities, deliverables, and due dates.
• Make near-term staffing assignments across the team of 5 (Sr Analysts, Functional Lead, IT BA) to execute agreed work plans; rebalance coverage as priorities shift across BAU support, enhancements, testing, and reporting deliverables.

Manager, Learning Technology, LMS Operations

• Realizar análisis de contraciclicidad transaccional y volumetría histórica para integrar servicios al modelo de gestión de Capacity
• Ejecutar herramientas o modelos estadísticos, de simulación (Teoría de Colas) y pronóstico para realizar propuestas a los Owners de los servicios
• Generar la asignación y programación de la operativa
• Extracción y procesamiento de la data relacionada al comportamiento transaccional de los servicios
• Asegurar en conjunto con los Service line owners el cumplimiento en la programación del modelo de asignación inteligente de recursos
• Monitorear en tiempo real el comportamiento transaccional
• Gestionar la programación de altas, bajas y cambios de perfil
• Generación de reportes ejecutivos y operativos

Consultor/a Workforce Management – Operaciones

• Manage pending tickets according to priority order or level of criticality
• Work remotely with different support teams
• Knowledge of information technologies for diagnosing systems, servers, networks, and cybersecurity issues
• Assist senior operations engineers in designing and implementing new solutions
• Help maintain and update documentation
• Resolve virtualization issues
• Participate in planning sessions, daily meetings, and backlog review sessions
• Perform other assigned duties

IT Operations Analyst I

• Responsible for setting and communicating the Services ST & GEN strategy
• Partner with One Field Services (OFS) Value Streams, Product Management, and Region ITR teams to increase Win Rate, reduce COPQ, reduce Margin Erosion on ST/Gen projects
• Collaborate with Global Sales and Region ITR teams on Steam Turbine and Generator Upgrade products and Core Services
• Provide SME input to the Services SIOP processes
• Collaborate with One Field Service, Repairs Value Stream/ Repairs Sales, and Parts materials management to identify capabilities gaps
• Drive standard processes for One Field Services
• Support emergent customer issues as needed
• Deliver actionable insights through advanced data analysis

Steam & Gen Services Operations Leader

• Oversee Technology helpdesk, technicians, and engineering consulting teams
• Take ownership of the technology team and partner with account managers
• Manage service delivery projects like equipment deployment and software releases
• Develop and support key functional areas to optimize performance
• Lead remote and onsite team of technical Operations resources
• Perform root cause analysis of infrastructure problems
• Provide executive level reporting and manage escalations with partners

IT Operations Lead – MX

• In collaboration with ITR teams, set the strategy to participate in the available SAS of every Major and Minor outage (field resources requirements, scope optimization, quote optimization, resources availability, identify COPQ opportunities, etc)
• Develop/implement a common process for Steam Turbine & Generator base scope outage quoting to enable maximum win rate
• Develop/implement a global forecasting model, to track ST and Generator outages, adjusting the strategy to the specific requirements of each technology.
• Partner with the Business Line Global Operations team, to develop and implement a Services SIOP process, that supports the growth and dynamics of the ST and Gen markets
• Support emergent customer issues as needed by identifying and directing resources to improve our readiness to serve position (RTS).
• Support customer and outage escalations as required. Direct conversations and meetings with customers is often necessary, and sometimes in person.
• Collaborate with One Field Service, Repairs Value Stream/ Repairs Sales, and Parts fulfillment centers, to identify capabilities gaps, drive process streamlining and develop strategy for ST/Gen dedicated visibility, accountability, and daily management.
• Provide Kaizen leadership, identifying gaps and empowering the organization to continuously improve.
• Ensure the implementation and usage of Lean tools and strategies.

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