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About the role
Key responsibilities & impact- Process daily payment and foreign exchange transactions timely and accurately and deliver exceptional service to all payers and beneficiaries
- Resolve payment related enquiries promptly and independently
- Follow strong financial controls and operate consistently within our regulatory and safeguarding policies
- Maintain cash balances globally to ensure liquidity to meet all deliverables
- Identify processing inefficiencies and collaborate with internal and external stakeholders across various functions to resolve promptly
- Understand cash management and FX trading impacts on Reconciliation / Accounting processes
- Help to train and mentor new team members and help maintain training documentation
Requirements
What you’ll need- Undergraduate Degree with 3+ years experience in payments, finance or banking operations
- Exceptional attention to detail, sense of urgency / deadline and strong organizational skills
- Great communication and collaboration skills
- A positive, can-do attitude motivated to drive ongoing, continuous improvement
- Fluent English, written and spoken (additional languages are an advantage)
- Ability to work with minimum supervision and drive projects to completion in a fast-paced environment
- Possess a willingness and eagerness to learn with a passion for problem solving and helping customers
- Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.)
- Previous team lead or mentoring experience an advantage
Benefits
Comp & perks- Competitive compensation
- Employee Stock Purchase Plan (ESPP)
- Competitive time off, including Digital Disconnect and FlyBetter Days to volunteer in a cause you believe in.
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers, OneFlywire Career Mobility)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PaymentsFinanceBanking OperationsReconciliationAccounting ProcessesFinancial ControlsProblem SolvingTraining Documentation
Soft Skills
Attention to DetailOrganizational SkillsCommunication SkillsCollaboration SkillsPositive Attitude