Flywire

DevOps Engineer

• Help drive reliability, automation and performance within cloud-based infrastructure
• Coordinate and support daily activities for SREs on the team
• Work on issues of limited scope and execute solutions to routine problems
• Become embedded within an Engineering team advocating for best practices
• Mentor team members and drive initiatives
• Debug production issues across services and levels of the stack
• Identify opportunities both in processes and tools to improve team productivity
• Participate in an on-call shift along with other disciplines to respond to incidents
• Lean into business domain and needs as well as company vision, mission and strategy

Site Reliability Engineering Manager

Sales

• Develop and execute a GTM strategy rooted in cultural fluency, regional insight, and localized value articulation.
• Establish Flywire as a trusted institutional partner by leveraging long-standing sector relationships and credibility within the education network.
• Navigate governance structures, procurement frameworks, and political nuances unique to Québec’s higher education landscape.
• Build and maintain influential, senior-level relationships with Presidents, CFOs, CIOs, Registrars, Finance, IT, Student Services, and Executive Leadership across universities, CEGEPs, and colleges.
• Lead regional enterprise sales strategy to deliver sustained revenue growth across Québec and Atlantic Canada.
• Manage complex, multi-stakeholder enterprise sales cycles from discovery to close in both French and English.
• Represent Flywire as a senior industry presence at major education conferences, institutional roundtables, and leadership forums.

Senior Sales Manager

Analyst

• Liaise with the SOX Testing team (Internal Audit) and key stakeholders to ensure Flywire’s overall compliance with SOX Section 404 requirements.
• Collaborate with various teams for all matters related to SOX IT General Controls (ITGC)
• Respond to inquiries and escalations related to SOX ITGCs from internal and external auditors, ensuring timely resolution and clear communication
• Work in lockstep with SOX team to ensure scope alignment and audit support
• Drive efforts to improve SOX IT scoping strategies, develop a comprehensive understanding of applicable IT and business processes, and support the maintenance of integrated IT and business process, risk and control framework documentation
• Consult on the control design and implementation of required and repeatable ITGCs with process owners to meet regulatory requirements, including for new products, processes and system implementation launches ensuring appropriate internal controls are in place prior to launch
• Create and improve SOX ready documentation (e.g., narratives, flow charts, IT process & control descriptions)
• Evaluate and track reported control deficiencies, root causes, and planned corrective actions in conjunction with IT and business process owners to ensure timely and accurate resolution
• Contribute to regular reports to senior leadership, and other stakeholders on the status of SOX IT compliance, control issues, and remediation progress
• Strive to continuously improve the SOX program to be more efficient and effective through optimization and automation: Support the stand up of a continuous controls monitoring tool by ensuring SOX ITGC requirements are defined and in place to enable SOX readiness including automated ITGC evidence gathering and testing efforts
• Support the integration of IT SOX controls with broader compliance initiatives, including PCI DSS, SOC2, and other regulatory requirements as needed
• Serve as a subject matter expert on SOX ITGCs and provide guidance on ITGC-related matters thru cross functional discussions and workshops to foster a proactive risk management culture and alignment with SOX requirements and company objectives
• Support training and communications as needed on relevant IT general control practices for the technology & cyber community
• Stay abreast of evolving technology & cyber threats, news, and trends to enhance risk and control management strategies
• Assist with special risk assessment and department initiatives, as assigned
• Maintain procedures, playbooks, virtual webpages, and metrics dashboards surrounding SOX ITGC effectiveness

Senior SOX IT Analyst

• Be the primary owner of Flywire’s footprint in the Irish Higher Education market
• Proactively hunt and close net-new opportunities within the Irish Higher Education and college sectors
• Drive client transaction data analysis to identify gaps in capture rates
• Build and maintain a robust pipeline of opportunities
• Lead and manage tender responses and RFPs for the Irish market
• Champion the move from manual processes to fully integrated payment flows
• Conduct regular business reviews to align Flywire’s roadmap with client strategic goals
• Secure contract renewals and defend the client base against competitors

Sales Manager

• Coordinate and manage the company’s SOX compliance efforts, including business process control updates, quarterly certification process, and etc.
• Work with the Internal Audit team to maintain and update documentation related to Business Process internal controls, including process narratives, risk control matrices, and flowcharts
• Serve as a liaison between external auditors, internal auditors, and internal teams to coordinate annual walkthroughs and project manage controls documentation requests
• Perform quality assurance over controls documentation to ensure SOX compliance
• Track control deficiencies, work with control owners to execute remediation plans, and support remediation progress
• Partner with process owners to ensure controls are appropriately integrated into business processes, identify risks, and implement mitigating controls if required
• Assist in designing and implementing internal controls over financial reporting (ICFR) for new systems
• Provide training and guidance to employees on SOX requirements and best practices
• Support continuous improvement initiatives to enhance the efficiency and effectiveness of controls

SOX Analyst

Account Executive

• Own the full sales cycle from initial outreach to close.
• Drive consistent pipeline growth through disciplined outbound activity, targeted research, and creative prospecting strategies.
• Lead consultative conversations that surface customer needs and translate them into clear value for Sertifi by Flywire.
• Coordinate closely with product, operations, and marketing to ensure a smooth path from prospect to signed deal to successful implementation.

Enterprise Account Executive, Hospitality

• Build client relationships and manage full sales cycle, from prospecting to close
• Contribute to pipeline generation, prospecting, and lead generation (we relentlessly pursue new business!)
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
• Achieve established goals to deliver monthly and quarterly revenue quota
• Partner with key internal stakeholders (product, technical, operational and marketing team) to project manage the delivery and implementation of our solution
• Work alongside marketing on lead generations efforts including lead campaigns, new market research, and more
• Build a metrics-driven sales pipeline of new accounts in the Americas and European Regions

Account Executive, Education

Operations

• Develop a thorough understanding of the company’s products, services, and policies to provide accurate, efficient and personalized solutions to Flywire users.
• Be a subject matter expert on the Payins and Payouts topic supported by the CPE function.
• Handle clients and customers' questions and concerns by phone, chat, email or any applicable contact channels with speed, professionalism and empathy.
• Be a brand ambassador and make a positive first impression of Flywire.
• Carry out proactive client & payer’s outreach, as needed, to support the completion of a booking or the resolution of an issue.
• Solve complex Payins and Payouts problems utilizing different software tools and collaborating closely with team members and other departments.
• Conduct daily follow-up with previously unresolved requests.
• Collect feedback to better understand Payins and Payouts issues and client & payer’s trends - be the voice of the client & payer’s within Flywire escalating insight to the senior members.
• Stay updated on new product features, updates, and company policies to provide accurate and current information to clients and customers.
• Be inspired to take initiative in new projects that contribute to the greater success of the business.
• Be highly flexible and open to change in job responsibilities, processes, and procedures as the company grows and evolves.
• Take on new responsibilities and adapt to shifts in clients and customer needs and company goals with a positive and proactive attitude.
• Have fun while working hard with a goal-oriented team.

Client & Payment Experience Associate I, Operations Support

Implementation Specialist

• Act as the subject matter expert for the product area(s) that they are focused on
• Work closely with clients and project managers on project discovery, implementation, change management, and overall knowledge transfer
• Work collaboratively with teams and customers around the globe to implement student receivable and eCommerce solutions
• Ensure the best possible customer experience for clients by providing product best practices, system training, onsite support, and business process/change management expertise
• Develop and maintain complex product documentation
• Conduct remote and in-person training sessions for client super users and adopters of our enterprise software suite of products
• Contribute to product vision by collaborating with customers, implementation teammates, product management, and stakeholders

Senior Implementation Consultant

• Process growing volume of international and domestic payments
• Verify beneficiary account details (KYC activities) to ensure they are accurate and adhere to AML regulations and internal policies
• Working closely with payment partners and banks to identify and resolve payment issues promptly
• Identify and report processing inefficiencies and help to resolve
• Review, improve and maintain payment formatting rules to reduce payment issues
• Work closely with Compliance team to review and improve internal policies to reduce friction in the AML process
• Communicate with payers directly via email and call to resolve issues and prevent delays

Payment Operations Associate, Formatting – Investigations

Sales Engineer

• Collaborate with account executives to qualify opportunities and define solution strategy
• Conduct discovery sessions to uncover client needs, technical environments, and business challenges.
• Design solution blueprints and deliver customized product demonstrations highlighting Flywire’s unique value.
• Partner with Solutions, Product, and Implementation to ensure proposed solutions align with client requirements and Flywire’s strategic roadmap.
• Develop and deliver solution proposals, and technical documentation.
• Act as a trusted advisor to prospects and clients, providing industry and product expertise.
• Support go-to-market initiatives, including events, webinars, and thought-leadership content.

Full-stack Engineer

• Build and maintain the platform that supports the money movement of our industry-leading payment engine moving hundreds of millions everyday.
• Design new functionalities and improve current capabilities to enhance speed, cost and scalability.
• Ensure high-quality code in a team-defined timeframe.
• Write clean, high quality, testable, secure, maintainable and extendable code.
• Solve challenging bugs and production issues within the development environment.
• Work on complex issues requiring in-depth evaluation of variable factors.
• Understand scalability and performance status and improve scalability.
• Drive change and improvement in all phases of the development lifecycle.
• Collaborate with Product Managers and stakeholders and teams across engineering, product and design.

Senior Full Stack Software Engineer, Payments Platform

• Build, maintain, and optimise scalable and secure services.
• Write clean, testable, maintainable, and extendable code.
• Solve complex technical challenges and production issues.
• Evaluate data and scenarios to make sound design and technical decisions.
• Improve scalability, performance, and reliability across our systems.
• Contribute to product vision, collaborating with Product Managers, Designers, and Engineers globally.
• Mentor and support fellow developers to grow their skills.