Operations

• Under the direction of the V.P. of Global OPS Motive Power, be responsible for the Legacy Americas manufacturing plants in Richmond (KY), Sumter (SC) Hays (KS).
• Drive a culture of continuous improvement, ensure the plants are structured to support future growth, and process related improvements.
• Partner with Supply Chain leaders to ensure material availability, supplier quality, and cost-effective sourcing align with production requirements.
• Coordinate and provide guidance and leadership to the organization according to plans, policies, strategy, legal requirements, and group governance.
• Own and drive improvement in key plant metrics across People, Customer, and Shareholder categories using Plan vs Actual reporting and daily management systems.

Director Legacy Operations

• Support cross-functional operating model change and transformation
• Analyze data and design, develop, and deploy practical solutions
• Collaborate with business leaders to observe operations

Director, Process Improvement

• Responsible for providing a broad variety of administrative, operational and staff support services for an assigned group(s) or manager(s)
• Actively engaged in report writing, tracking and compiling; research, exception processing, data entry, record keeping, and/or data maintenance
• Responsible for ensuring proper application of and compliance with internal and regulatory standards, guidelines, and procedures
• May perform reviews and evaluations of work quality and productivity standards for assigned product line and/or work area
• May have responsibility to review reports, loan files and other policies and procedures to promote quality execution of the loan operations functions and the related transactions that impact the financial statements
• May use PC based software packages for word processing, graphics, spread sheets, databases, etc.
• Specified job duties may vary by area

Performance Operations Specialist

• Provide leadership and operational oversight for multiple acute programs within designated hospital service areas.
• Ensure excellence in patient care, financial performance, regulatory compliance, and team engagement.
• Formulate and manage regional budgets in compliance with DaVita policies.
• Oversee expense reports, payroll, and charge submissions for accuracy and ethical standards.
• Provide financial training to Hospital Services Administrators and ensure adherence to company standards.
• Shape and execute strategic plans for growth in partnership with the Division Vice President.
• Supervise clinical and biomedical teams to ensure quality, cost-effective patient care.
• Partner with Medical Directors to ensure appropriate treatment modalities.

Regional Operations Director, Clinical Services

• Lead the development of the team, from directors to registered nurses.
• Inspire your team to join you in the quest to provide high quality patient care.
• Develop and implement strategic initiatives that maximize clinical outcomes and growth.
• Address top growth priorities by completing due diligence on expansions.
• Cultivate hospital relationships to generate additional partnerships.
• Manage contract agreements and negotiate pricing.

Division Vice President – Inpatient Operations

• Lead daily operations for designated areas, ensuring safe, efficient, and cost-effective service delivery to clients and building occupants
• Provide direct operational support to field teams and track and report performance metrics
• Collaborate with regional operations teams to ensure consistency of service delivery
• Communicate owner/landlord processes to engineering teams and contractors performing building infrastructure work
• Identify, implement, and execute updates to policies, procedures, and best practices
• Partner with EH&S and account management to identify safety hazards and ensure safe work environments
• Manage refrigerant purchases and tracking compliance
• Gather and compile data for business reporting requirements
• Track and monitor SLA performance metrics
• Manage work orders and NTE (Not-to-Exceed) approvals in CMMS systems
• Oversee budget planning and forecasting processes
• Direct operations, staffing, performance, and development of technical teams
• Conduct performance reviews and ensure compliance with policies, procedures, and training requirements
• Recruit, interview, and onboard technical staff
• Support special projects and other duties as assigned

Operations Supervisor

• Responsible for the execution of an Operations & Maintenance (O&M) operation contract(s) site.
• Supervise the staff assigned to mechanical operations, programming, monitoring, alarm response or other contracted activities.
• Communicate with client and O&M team on all issues concerning execution of the contract.
• Responsible for hiring, training and scheduling the staff needed to fulfill O&M contractual obligations.
• Responsible for programming and monitoring alarm responses and mechanical operations.

Operations & Maintenance Supervisor

• Support the Field Operations Director in executing field operations strategies across assigned projects.
• Serve as a key point of contact between field leadership and project teams to ensure alignment with project goals, schedules, and client expectations.
• Participate in project handoff meetings, providing input on manpower, equipment needs, subcontractor coordination, and field execution plans.
• Review project documents, drawings, schedules, and scopes to prepare for effective field execution.
• Coordinate manpower planning with superintendents and field leaders; communicate and facilitate staffing needs to the Field Operations Director.
• Monitor field productivity, safety, quality, and schedule performance across assigned jobs.
• Review and analyze field documentation including daily reports, lookahead schedules, site inspections, and KPIs.
• Conduct regular site visits to ensure compliance with Mullins Mechanical safety policies, site-specific plans, and OSHA requirements.
• Lead or support safety meetings, toolbox talks, Job Safety Analyses (JSAs/MSAs), and incident investigations.
• Perform field quality audits to verify installations meet company standards and assist with corrective action plans as needed.
• Coordinate equipment delivery, usage, maintenance, and calibration to ensure uninterrupted field operations.
• Assist in tracking project progress, identifying potential delays, and implementing mitigation strategies.
• Coordinate feedback from field teams with vendors, subcontractors, and suppliers to resolve issues and improve execution.
• Support project closeout activities, ensuring field documentation and punch lists are completed accurately and timely.
• Participate in lessons-learned meetings and provide feedback to improve future project planning and execution.
• Mentor and support superintendents, foremen, and field staff through training, coaching, and performance feedback.
• Promote a culture of safety, accountability, teamwork, and continuous improvement in field operations.
• Ensure proper timekeeping, attendance tracking, and cost code usage for assigned field personnel.
• Support the Field Operations Director during audits, reviews, and leadership meetings as required.
• Additional responsibilities may be assigned as business needs evolve.

Fire Sprinkler, Field Operations Manager

• Manage collections activities for commercial, industrial and residential customers
• Lead a team of Operations Supervisors, Dispatchers, Operations Clerks, Drivers and Helpers
• Collaborate with General Manager and other managers to execute local market strategy
• Ensure compliance with operating standards and regulatory requirements
• Oversee safety and accident prevention programs
• Manage budget for operations department

Ops Manager, Hauling

• Driving operational performance improvement across Crossroads Treatment Centers through structured, data-driven initiatives focused on growth, efficiency, and execution excellence.
• Partnering closely with regional and functional leadership to assess operational performance, identify root causes of underperformance, and implement targeted strategies.
• Leading deep operational diagnostics, developing sustainable process improvements, and establishing accountability mechanisms.
• Analyzing key performance drivers including census trends, intake conversion, discharge patterns, provider productivity, scheduling utilization, revenue cycle performance, and cost structures.
• Identifying emerging operational risks and proactively implementing mitigation strategies.
• Leading change management efforts to support adoption of new operational processes, technologies, and performance initiatives.
• Conducting root cause analyses and developing sustainable corrective action plans.
• Driving accountability through routine performance scorecards, operational reviews, and metric-based management practices.
• Mentoring and supporting operational leaders in developing performance improvement capabilities and operational best practices.
• Collaborating with technology and analytics teams to enhance data visibility, reporting accuracy, and operational insights.

Manager of Operational Excellence

• Lead enterprise merchandising operations for item setup, pricing execution, promotions, planograms, and space standards across multiple banners and channels
• Own end-to-end operational execution for merchandising activities spanning company-owned and franchise formats
• Translate merchandising and category strategies into clear, executable operational outputs
• Ensure accuracy, timeliness, and consistency of merchandising execution across the retail network
• Establish and manage standard operating procedures, controls, and execution standards

Head of Merchandising Operations

• Set the strategic direction and oversee day‑to‑day operational performance of Cash Management and Forecasting
• Establish and maintain enterprise standards and performance metrics
• Own production of forward‑looking operational cash forecasts
• Oversee coordination with Treasury, Portfolio Management, and Investment Accounting
• Ensure non‑investment cash drivers are fully incorporated into liquidity reporting

VP, Cash Management – Forecasting Operations

• Champion the development, implementation, and continuous improvement of management protocols
• Partner with General Managers and Branch Managers to drive inventory optimization
• Collaborate with vendors to align strategies for profitability
• Work closely with the pricing team to enhance profitability
• Drive safety, quality and profitability to meet or exceed company objectives
• Ensure warehouse operation is led with efficiency and success

Field Operations Manager

• Conduct operational redesign and develop and execute business strategies that increase service levels, operational capabilities, and efficiencies
• Direct and oversee Patient Services and Specialty Programs staffing requirements by analyzing trends, developing forecasts, researching business requirements, and analyzing workflows
• Collaborate with IT leadership to ensure necessary systems and applications are in place to support fulfillment operations
• Develop and implement strategic plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives and new service offerings
• Develop and implement continuous operational improvements focused on enhancing the level of patient care while optimizing the customer experience
• Collaborate with leaders from across the organization to optimize processes to improve efficiency, safety, and patient experience
• Ongoing monitoring, evaluation, and reporting of pharmacy service KPIs to other Pharmacy Managers and Executive Leaders
• Assist in the creation and reporting of ongoing Quality Improvement Projects
• Investigate, present, and create business cases around new technology solutions and/or processes to aid in either more efficient pharmacy fulfillment operations or enhanced patient experience
• Develop and oversee an efficient, cost effective, safe, and patient-centric fulfillment strategy across all fulfillment locations

Director, Specialty Pharmacy Fulfillment Operations

• Review and process Eye Care Professional Channel customer onboarding workflows through Salesforce.com portal.
• Determine appropriateness and alignment of custom program requests using established templates and delegation of authority matrix.
• Prepare selected sales, customer mix and Sales team specific reports for weekly and monthly meetings.
• Create special reports and services using SQL, Access, Excel, Power BI, etc.
• Ability to create reports in both spreadsheet, Power BI and PowerPoint formats.
• Participate on project teams to develop / enhance commercial programs and information systems.
• Troubleshoot customer account setup errors and issues, and coordinate with internal resources to correct the issues (including calculating credits owed, and submitting credit requests).
• Participate in pricing program audits, and provide backup to Pricing team functions.
• Prepare content and participate in recurring training sessions for Sales team members, as needed. This includes New Hire Trainings, as well as periodic spot trainings on a variety of Sales Operations topics.
• Perform additional responsibilities as required.

Analyst II, Sales Operations

• Manage the daily activities and performance of field service technicians.
• Support workforce planning, scheduling, and resource allocation to ensure timely and effective service delivery.
• Provide on‑the‑ground guidance, coaching, and technical support to field personnel as needed.
• Monitor technician performance, productivity, and adherence to service standards and KPIs.
• Participate in hiring, onboarding, and ongoing development of field service staff.
• Ensure high‑quality service execution aligned with ABB ELSE standards, safety requirements, and customer expectations.
• Support resolution of escalated service issues, coordinating with technical experts and management when necessary.
• Maintain strong customer relationships through clear communication, responsiveness, and problem‑solving.
• Assist in reviewing service reports, documentation, and compliance records for accuracy and completeness.
• Reinforce ABB safety culture and ensure all field activities comply with safety policies, procedures, and regulatory requirements.
• Conduct field audits, job observations, and safety checks to promote continuous improvement.
• Assist in analyzing service data, identifying trends, and recommending improvements to processes, tools, and workflows.
• Support implementation of new programs, technologies, and operational initiatives.

Field Services Operations Leader

• Provides back-office support and oversight to accounts and transactions
• Performing routine maintenance and verification on deposit accounts and customer records
• Ensures compliance with federal and bank rules and regulations regarding maintenance functions on deposit accounts and customer records
• Reviews daily deposits for errors and omissions
• Processes daily maintenance requests in a timely and accurate manner
• Performs account exception tracking, reviews and clears exceptions
• Reviews reports to confirm accuracy of maintenance and/or input
• Troubleshoots issues, including reviewing, tracing, and resolving errors
• Researches and provides assistance to internal and external customers to resolve any questions or issues
• Processes verification of new accounts and provides maintenance to the accounts

Deposit Operations Specialist – Verification

• Conduct operational redesign and develop and execute business strategies that increase service levels, operational capabilities, and efficiencies.
• Including oversight of pharmacy capacity, new pharmacy locations, and pharmacy redesign
• Direct and oversee Patient Services and Specialty Programs staffing requirements by analyzing trends, developing forecasts, researching business requirements, and analyzing workflows, in conjunction with WFM function
• Collaborate with IT leadership to ensure necessary systems and applications are in place to support fulfillment operations and that all operational systems are continuously evaluated for proper operation, efficiency, and tracking/reporting capabilities
• Develop and implement strategic plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives and new service offerings of the organization
• Develop and implement continuous operational improvements focused on enhancing the level of patient care while optimizing the customer experience
• Collaborate with leaders from across the organization to optimize processes to improve efficiency, safety, and patient experience.
• Ongoing monitoring, evaluation, and reporting of pharmacy service KPIs to other Pharmacy Managers and Executive Leaders
• Assist in the creation and reporting of ongoing Quality Improvement Projects, as well as actively participating and contributing to the Quality Oversight Review Committee
• Investigate, present, and create business cases around new technology solutions and/or processes to aid in either more efficient pharmacy fulfillment operations or enhanced patient experience
• Develop and oversee an efficient, cost effective, safe, and patient-centric fulfillment strategy across all fulfillment locations, encompassing fulfillment process, packaging, shipping, and service delivery and recovery
• Other duties as assigned

• Support a portfolio of contracts/projects to ensure effective service delivery
• Provide governance across projects and ensure awareness of risks
• Lead recovery action plans and manage contract transitions
• Manage 10 Operational Excellence Managers
• Track performance and governance across contracts/projects
• Support implementation of new performance reporting
• Deliver quality targets and make improvements
• Conduct audits, assessments, and data analysis for continuous improvement
• Develop and delivery training programs to address skill gaps
• Lead project start-ups, expansions, and close-outs
• Collaborate with operations and supporting functions

Operational Excellence Delivery Partner

• Researches and resolves high complexity collection account balances
• Provides ongoing training and guidance for Revenue Specialist teammates
• Performs data trending analysis, quality assurance reviews, and review of key metrics
• Works with management to develop, document, and implement action plans

See all jobs on JobTailor

Director Legacy Operations

Director, Process Improvement

Performance Operations Specialist

Regional Operations Director, Clinical Services

Division Vice President – Inpatient Operations

Operations Supervisor

Operations & Maintenance Supervisor

Fire Sprinkler, Field Operations Manager

Ops Manager, Hauling

Manager of Operational Excellence

Head of Merchandising Operations

VP, Cash Management – Forecasting Operations

Field Operations Manager

Director, Specialty Pharmacy Fulfillment Operations

Analyst II, Sales Operations

Field Services Operations Leader

Deposit Operations Specialist – Verification

Director, Specialty Pharmacy Fulfillment Operations

Operational Excellence Delivery Partner

Revenue Lead