Operations

• Proactively research and identify new marketplace supplier candidates across target categories, using competitive analysis, industry resources, and internal category gaps as inputs
• Conduct initial outreach to prospective suppliers, articulate SupplyHouse’s marketplace value proposition, and manage the early-stage relationship through qualification
• Coordinate with Category Management to prioritize and schedule new supplier conversations, ensuring alignment with category strategy before advancing candidates
• Own the end-to-end onboarding process for approved suppliers, including agreement coordination, contract administration, data requirements communication, and timeline management
• Lead technical feed setup and validation for new suppliers—mapping product data, verifying feed accuracy, and resolving data quality issues prior to go-live
• Train new suppliers on SupplyHouse’s systems, data standards, and operational requirements, ensuring they are set up for long-term success on the platform
• Serve as the primary point of contact for new suppliers through the onboarding period, troubleshooting issues and maintaining momentum to hit go-live milestones
• Document onboarding processes and maintain SOPs to ensure consistent, repeatable execution as the supplier base grows
• Develop and maintain claims, warranty, and returns processes for marketplace suppliers, ensuring clear guidelines and consistent execution across the supplier base
• Monitor post-launch supplier performance and flag issues with service levels, data quality, or accounting discrepancies for resolution
• Review weekly feeds for new item suggestions and coordinate with Category Management on additions
• Research competitor listings to identify opportunities for improvement in content, imagery, and positioning
• Conduct image audits and data cleanup including attribute and filter updates on new brand
• Own SOP creation and ongoing maintenance for marketplace operational workflows
• Test and document new marketplace features and platform capabilities within the supplier dashboards
• Execute ad hoc operational projects including data cleanup, content audits, and cross-system reconciliation
• Coordinate cross-functionally with Merchandising, Pricing, and Supply Chain teams to resolve issues and support execution
• Respond to basic marketplace customer inquiries escalated from Customer Service or order fulfillment, and review processed returns to identify trends
• Reconcile discrepancies between freight and non-freight shipping methods and partner with Product Catalog to update item dimensions as needed
• Monitor out-of-stock items and communicate gaps to the Merchandising team; support price update processes to maintain alignment between SupplyHouse and supplier pricing

Marketplace Operations Manager

• The Operations Manager reports directly to the Vice President of Learner Development.
• You will be the primary execution partner to the Sr. Director of Product Operations, promoting program operations, managing Learner Development Team (LDT) resource allocation, and managing learner experience and pilot logistics.
• You will focus on project management, capacity planning, process tracking, and operational coordination
• Prepare operational reports and dashboards for MAS leadership review and presentation.
• Be a first contact for operational coordination questions across the MAS team.
• Manage resource planning, priority negotiation, and milestone timeline tracking execution for the LDT team.
• Track LDT workstream progress by managing cross-functional reporting and visibility.
• Provide cross-functional visibility into LDT capacity and availability.

Operations Manager, Matter and Space

• The Operations Manager is accountable for the end-to-end operational readiness, commissioning, and execution of the Lawrenceburg Wild Turkey Distillery
• Structured execution from commissioning governance, including system turnover, punch-list closure, and validation sign-offs, then owning the day-to-day post start-up
• Coordinate activities to ensure rapid stabilization of production in the Distillery
• Ensure all process systems meet defined performance, safety, and quality standards
• Act as the single point of operational ownership bridging engineering, production, quality, HR, and supply chain in the Distillery
• Coordinate external vendors, OEMs, and contractors to ensure readiness and system validation through day-to-day production
• Ensure SOPs, work instructions, and process documentation are complete and validated prior to startup
• Build and execute training plans, competency matrices, and onboarding for operations teams
• Validate staffing plans and organizational readiness for new capacity
• Drive rapid ramp-up to target throughput, yield, and efficiency
• Monitor startup KPIs (safety, quality, output, reliability) and lead stabilization efforts
• Identify and mitigate operational risks impacting capacity delivery
• Reduce startup risks, delays, and rework through centralized ownership and structured issue tracking
• Lead daily startup governance routines (war rooms, issue logs, escalation paths)
• Ensure compliance with safety, regulatory (TTB), and quality standards
• Collaborate with internal stakeholders (PMO, Operations, Engineering, Procurement, QRD) and external partners (e.g., Design Builder) to align project goals, timelines, and deliverables
• Escalate critical decisions through defined governance paths and ensure alignment across global and local stakeholders
• Manage daily activities/resources to ensure maximized efficiency in the Distillery
• Maintain and organize technical submittals, including engineering drawings, specifications, equipment data sheets, and validation records
• Facilitate and document meeting minutes for core project team meetings, including follow-up communications
• Ensure communication with relevant internal stakeholders on activities impacting daily operations

Operations Manager – Distillery

• Drive business development for new franchise and MSA (Managed Service Agreement) club locations
• Lead and facilitate monthly Sales and Operations Review calls focused on KPI performance
• Oversee website strategy for all Franchise and MSA clubs
• Collect, organize, and analyze quarterly financial statements for all non-MSA franchise locations
• Serve as the primary liaison and strategic advisor to Franchise Owners
• Conduct weekly check-ins and lead structured monthly performance reviews
• Analyze KPIs and financial statements to identify growth opportunities
• Support new club development including site approvals, territorial mapping, and SWOT analysis
• Conduct regular in-market visits to ensure operational excellence and brand compliance
• Provide coaching to improve sales, membership growth, EBITDA, and operational efficiency

Director – Franchise Operations

• Reporting to the Coding Operations Director, the Coding Operations Manager is responsible for providing operational leadership and oversight of assigned coding functions across the organization.
• Direct management responsibility over assigned coding operations.
• Ensures coding activities comply with organizational productivity, quality, compliance, and turnaround time expectations.
• Collaborates with Revenue Integrity and Patient Financial Services to resolve coding-related billing edits and reduce reimbursement delays.
• Maintains extensive knowledge of National Coverage Determinations (NCDs), Local Coverage Determinations (LCDs), National Correct Coding Initiative (NCCI) edits, and applicable federal and state regulatory requirements affecting coding and reimbursement.
• Achieves organizational coding quality and reimbursement accuracy goals through accurate assignments of coding methodologies.
• Schedules staff, manages staffing assignments, and monitors coding productivity.

Manager – Coding Operations

• Provide leadership and operational oversight for multiple acute programs within designated hospital service areas
• Ensure excellence in patient care, financial performance, regulatory compliance, and team engagement
• Support DaVita’s mission of delivering quality outcomes and strong hospital partnerships
• Drive business outcomes and strategic growth while ensuring the highest standards of patient care
• Oversee nursing and technical services for patient treatment
• Conduct trend analysis of clinical outcomes and independently develop and implement plans of correction for any clinical quality issues
• Manage regional P&L, budget forecasting, and inventory to optimize financial performance and strategic growth
• Provide leadership and mentorship to facility administrators and clinical teams
• Foster strong strategic relationships with nephrologists, medical directors, and hospital partners

Regional Operations Director, RN License

• Operations Manager - 2nd Shift
• We are the ASSA ABLOY Group
• Our people have made us the global leader in access solutions.
• We empower our people to build their career around their aspirations

Operations Manager – 2nd Shift

• Responsible for overseeing the daily research activities occurring across the UofL Health facilities to ensure compliance with governing rules and regulations and sound fiscal management.
• Work to develop and maintain key relationships with research investigators, study teams, study sponsors, service line managers and practice managers across UofL Health to facilitate communications for a successful research enterprise.
• Work closely with the revenue cycle teams from both the ULP central business office and the hospitals to develop and oversee processes required to ensure timely filing and accurate claims processing.
• Builds and maintains effective communication with practice and service line managers to ensure feasibility of clinical trials conducted within UofL Health, understands operational impact and resource utilization; develops and maintains relationships with key stakeholders across the UofL Health system and with external parties to ensure efficient and effective procedures are in place to support compliant operations
• Trains and supervises the research billing coordinators, overseeing charge audits, billing, and invoicing; trains and supervises the research finance analysts, overseeing the development of billing plans for research.
• Monitors receivables and payables for research within the UofL Health system and reports to leadership.
• Understands and communicates CMS billing rules and HIPAA authorization for research.
• Identifies areas of opportunity and guide strategic initiatives to further our research mission.

Research Operations Manager

• manage a team of patient operations managers
• work cross-functionally with leaders across FuzeRx to translate our technology infrastructure into measurable operational performance
• oversee the performance and growth of the Patient Operations Care team
• establish requirements for reporting and capabilities while driving initiatives to ensure a seamless patient experience across our automated dispensing and API-integrated platforms
• lead operational excellence across central fill pharmacy networks and courier delivery operations
• establishrequirements for capabilities and reporting, collaborating cross-functionally to deliver data-driven insights
• analyze data to forecast staffing needs based on program performance, optimizing resource allocation across multiple roles
• lead a large team of managers, supervisors and team members, establishing an environment of positive employee engagement and experience

Director, Central Operations

• Responsible for all aspects of the donor center when the Center Manager is not present
• Collaborates with Training and Quality staff to ensure that training and quality goals are met
• Coaches and leads through effective feedback to employees through the Operations Supervisor(s)
• Monitors and evaluates operations
• Works with the Center manager to develop action plans to maximize center efficiency and supervises the implementation of improvements
• Makes critical decisions for the modifications of action plans
• Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records
• Partners with the center manager in budget preparation and oversees facility to achieve production targets and quality goals at the agreed-upon cost structure
• Actively delegates, monitors, and holds responsible the operations supervisors for their performance
• Directs and supervises employees, including creating and managing work schedules
• Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises
• Assures center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order
• Responsible for freezer management, including overseeing plasma shipments and equipment failures
• Required to answer all freezer alarms and deal with them appropriately
• Develops and implements active donor recruitment advertising campaigns to improve production levels
• Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP)
• Directs key personnel in donor selection, plasma collection and all manufacturing records to maintain the highest production standards

Operations Manager

• Manages litigation project portfolio, triaging litigation ideas received via division intake.
• Applies project management and change management concepts to drive adoption of new processes, tools, and workflows.
• Identifies operational gaps, risks, and improvement opportunities, implementing practical solutions.
• Drives and facilitates the adoption of new and updated processes, workflows, tools, and vendor solutions.
• Communicates effectively with attorneys, legal staff, litigation leadership, vendors, and business partners while safeguarding confidentiality.
• Prepares reports, analyses, and presentations for leadership audiences.
• Partners with Claims Law and Subrogation Law leadership to facilitate discovery, document business needs, and translate operational requirements into actionable project, process, technology, and change initiatives.

Senior Litigation Operations Consultant, Projects & Technology

• On-boards consumer, mortgage, and commercial loans to the bank's core system
• Indexes electronic loan documents to digital file
• Distributes department mail
• Processes insurance mail
• Processes loan payments
• Updates Beneficial Owner Information to the bank’s core system
• Provides department support as needed

Loan Operations Specialist – Boarding

• Manage escalated orders, high-risk verifications, and complex exception cases
• Serve as a point of contact for sensitive client and internal communications
• Balance SLA performance expectations with heightened focus on quality and compliance standards
• Apply advanced knowledge of verification processes, FCRA requirements, and quality controls
• Conduct targeted quality reviews and support remediation planning
• Identify recurring issues, perform root cause analysis, and escalate findings to Compliance and Operations leadership
• Reinforce accountability and consistency across distributed and international operational teams
• Provide guidance and informal coaching to frontline Operations Specialists
• Collaborate with Compliance, Product, Implementations, and Customer Support to resolve operational gaps
• Maintain and enhance standard operating procedures to improve clarity and operational consistency
• Analyze operational data to recommend workflow enhancements and error reduction strategies
• Additional duties as assigned

Global Operations Specialist II

• Lead execution of customer-driven changes including expansions, new processes, and network adjustments
• Deployment of systems, SOPs, and standardized workflows
• End-to-end facility startup including readiness, staffing, go-live execution, and stabilization
• Coordinate cross-functional teams to ensure launch readiness
• Ensure SOPs are implemented and validated prior to go-live
• Drive consistency across sites through standardized processes and reporting
• Own site ramp performance post-launch ensuring KPI achievement

Senior Manager, High-Velocity Launch Operations

• Develop and execute the short-term and long-term operations strategy to support FuzeRx’s strategic priorities
• Lead high-impact special projects and growth initiatives, ensuring operational readiness for new market entries and product launches
• Serve as the primary broker between Enterprise, P&T, and Operations to align launch timelines with execution readiness
• Harmonize, centralize and modernize operational policies and processes
• Oversee the creation and maintenance of robust Standard Operating Procedures (SOPs) and process documentation across all legacy businesses to standardize one Rx operational SOP
• Formalize continuous improvement as a dedicated, centralized function to drive operational efficiency
• Apply process re-engineering methodologies to address legacy gaps and improve site productivity
• Partner with Quality and Compliance teams to identify and mitigate operational risks
• Design and deploy comprehensive training programs for frontline employees and operational leaders
• Manage the end-to-end implementation lifecycle for new operational capabilities and technological integrations
• Build a leadership bench strength through standardized training to support future expansion and internal mobility
• Connect cross-functional 'seams' between clinical, pharmacy, and product teams to ensure seamless service delivery
• Collaborate with Workforce Planning to ensure staffing models reflect real-time capacity needs and volume fluctuations

VP, Operations Workforce Enablement

• Oversee day-to-day execution of all MACC-TTE program activities including operation, maintenance, and incremental development of cyber range capabilities per PWS Section 3.9.
• Manage and provide comprehensive MACC-TTE customer support for all testing, training, and experimentation events, from pre-event planning through after-action reporting.
• Integrate sponsor and customer requirements into comprehensive management plans, event execution timelines, and resource allocation frameworks.
• Establish responsibilities, control project budgets and schedules, and ensure all program deliverables are met on time and within cost per PWS Sections 3.1 and 3.2.
• Serve as the primary point of contact for sponsors, customers, and external agencies during all normal duty hours at the installation per PWS Section 3.9.
• Supervise and direct all on-site contractor staff in the absence of or in coordination with the Program Manager.
• Support development of program plans, event reports, status briefings, and CDRLs as directed by the Program Manager and Government COR.
• Coordinate with INNG, JFHQ-IN, and visiting units to deconflict range schedules, resource requirements, and training objectives.
• Cyber range operations and event management at MuTC including scheduling, resource coordination, and sponsor intake.
• OT/IT integration systems, cellular range infrastructure, network monitoring platforms.
• Customer support platforms for event scheduling and after-action documentation.
• Microsoft Project, SharePoint, and Teams for program coordination and reporting.
• GFEBS and CHESS for budget tracking and procurement coordination.

• Lead execution of customer-driven changes including expansions, new processes, and network adjustments
• Deployment of systems, SOPs, and standardized workflows (GXD, Blue Yonder, etc.)
• End-to-end facility startup including readiness, staffing, go-live execution, and stabilization
• Monitor throughput, safety, inventory & quality, service SLAs, and financial performance

• Serve as the single point of contact for client-facing operational performance and issue resolution
• Translate client needs into clear, actionable operational priorities
• Lead recurring performance reviews, scorecards, and business updates
• Communicate performance trends, risks, and improvement opportunities
• Own and track KPIs across service, cost, quality, and reliability
• Identify performance gaps and lead root cause analysis
• Partner with cross-functional teams to implement and sustain improvements
• Ensure alignment with client expectations and service commitments
• Lead and support continuous improvement initiatives across plasma operations
• Apply Lean, Six Sigma, and process improvement methodologies
• Facilitate process mapping, Kaizen events, and workflow optimization
• Monitor KPIs such as on-time delivery, cost, and utilization
• Build and maintain operational dashboards and scorecards
• Ensure data accuracy and consistency across reporting
• Provide actionable insights to drive decisions

Operations Manager, Strategy Plasma

• Set and drive the University Talent strategy, aligning to hiring goals and future workforce needs
• Own the UT scorecard, defining KPIs, tracking performance, and turning insights into clear strategic priorities
• Lead University Talent’s analytics and insights function to inform decisions, improve pipeline outcomes, and demonstrate impact
• Drive innovation across recruiting technology (including Workday), AI, and automation to scale efficiency and enhance experience
• Oversee vendor strategy, partnerships, and platform performance to maximize ROI and enable growth
• Lead budget planning and optimization, aligning investments to business priorities and measurable outcomes
• Ensure seamless integration of strategy, insights, and execution across recruiting programs and initiatives
• Act as a trusted advisor to senior leaders, influencing decisions through data, market intelligence, and executive communication
• Build and develop a high-performing team, fostering accountability, innovation, and continuous improvement

Director, University Talent Strategy, Operations & Insights

• Serves as a liaison between Pathward and Processors for daily communications.
• Leads processor integrations and solution implementation to support Pathward products.
• Provides frontline support and issue remediation for external system applications.
• Issues and tracks performance to resolution.
• Oversees exception handling ensuring resolution of rejected records.
• Manages data quality alerts and investigates to identify root cause.
• Creates and implements data quality alerts to mitigate risks and support good quality of data.
• Queries and analyzes data to troubleshoot issues and identify scope.
• Presents and communicates findings from data analysis and recommends corrective action as needed.
• Creates and implements solutions to grow and develop oversight controls.
• Defines requirements on Engineering efforts and validates results in production.
• Proposes and implements solutions for complex data issues both independently and in collaboration with peers.
• Drives solution set across development teams to adhere to industry and regulatory changes.
• Leads the implementation of data reconciliation, monitoring and control processes.
• Establishes controls for SLA oversight in accordance with contractual agreements.
• Leads problem management and resolution, escalation of issues as necessary.
• Supports Engineering efforts as subject matter expert of third-party processor.
• Configures processor defined values according to business definitions to normalize data in Pathward processing environment.
• Serves on data governance or other business committees representing the perspectives and needs of the Processor Operations team.
• Actively participates on virtual teams as a technical resource accounting for processor related tasks and advising appropriate business units on issues, remediation status and overall processor performance.
• Develops strong working relationships with processors and internal business partners for optimal support and operation of Pathward products.
• Mentors and supports teammates in data quality and problem management efforts.
• Conducts periodic engagements with processors preparing agendas and document outcomes.
• Supports business projects as subject matter expert.
• Conducts periodic reviews, information gathering and report performance in support of Third-Party Reviews.
• Leads periodic reviews of departmental procedures and implementation of process improvement.
• Other duties as assigned

Operations jobs in Kentucky

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Marketplace Operations Manager

Operations Manager, Matter and Space

Operations Manager – Distillery

Director – Franchise Operations

Manager – Coding Operations

Regional Operations Director, RN License

Operations Manager – 2nd Shift

Research Operations Manager

Director, Central Operations

Operations Manager

Senior Litigation Operations Consultant, Projects & Technology

Loan Operations Specialist – Boarding

Global Operations Specialist II

Senior Manager, High-Velocity Launch Operations

VP, Operations Workforce Enablement

Operations Manager

Senior Manager, High-Velocity Launch Operations

Operations Manager, Strategy Plasma

Director, University Talent Strategy, Operations & Insights

Processor Ops Specialist II