Operations Manager, Strategy Plasma

McKesson

Operations Manager for Plasma Strategy at McKesson overseeing client operations, driving performance, and enabling data-driven decision making across the network. Responsible for continuous improvement initiatives and team collaboration.

Posted 6/26/2026full-timeErlanger • Kentucky, Ohio • 🇺🇸 United StatesSeniorLead💰 $105,800 - $176,300 per yearWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Serve as the single point of contact for client-facing operational performance and issue resolution
Translate client needs into clear, actionable operational priorities
Lead recurring performance reviews, scorecards, and business updates
Communicate performance trends, risks, and improvement opportunities
Own and track KPIs across service, cost, quality, and reliability
Identify performance gaps and lead root cause analysis
Partner with cross-functional teams to implement and sustain improvements
Ensure alignment with client expectations and service commitments
Lead and support continuous improvement initiatives across plasma operations
Apply Lean, Six Sigma, and process improvement methodologies
Facilitate process mapping, Kaizen events, and workflow optimization
Monitor KPIs such as on-time delivery, cost, and utilization
Build and maintain operational dashboards and scorecards
Ensure data accuracy and consistency across reporting
Provide actionable insights to drive decisions

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Typically 7+ years of experience in operations, logistics, or continuous improvement roles
Experience serving as a client-facing or cross-functional liaison with strong stakeholder management skills
Proven continuous improvement and problem-solving experience (Lean, Six Sigma, or equivalent)
Demonstrated ability to analyze data and drive measurable operational improvements
Strong communication skills, including executive-level reporting and storytelling
Ability to work independently in a cross-functional, fast-paced environment
Strong analytical mindset with structured problem-solving approach
Preferred Skills: Six Sigma certification (Green Belt or higher) or Kaizen experience; Experience in plasma operations, healthcare logistics, or regulated environments; Proficiency in Power BI and/or Tableau; Working knowledge of SQL and advanced Excel; Experience building operational scorecards and dashboards.

Benefits

Comp & perks

Competitive compensation package
Annual bonus opportunities
Long-term incentive opportunities
On-site culinary team
Flexible hours
Paid benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

LeanSix Sigmaprocess improvementdata analysisKPI trackingroot cause analysisworkflow optimizationoperational dashboardsscorecardsadvanced Excel

Soft Skills

stakeholder managementcommunicationproblem-solvinganalytical mindsetindependent workcross-functional collaborationperformance review facilitationstorytellingclient-facing skillscontinuous improvement leadership

Certifications

Six Sigma Green BeltLean certificationKaizen certification