Manager

• Build and lead the Middle East GTM motion
• Own the Middle East growth strategy across target markets, segments and priority verticals.
• Identify the strongest ICPs, customer use cases and market entry opportunities.
• Build local traction through direct sales, partnerships, customer relationships and ecosystem development.
• Translate market feedback into clear GTM, Product, Partnership and CSM inputs.
• Drive revenue and customer growth
• Own regional revenue outcomes across new business, expansion and strategic customer opportunities.
• Work closely with the AE, CSM and Partner Manager to drive pipeline, conversion, adoption and retention.
• Prioritise high-potential opportunities and ensure the team is focused on the right customer segments.
• Support customer conversations, demos, commercial negotiations and executive engagement where needed.
• Build the local partner and ecosystem motion
• Develop relationships with agencies, technology partners, WhatsApp / Meta ecosystem players, digital transformation partners and local business communities.
• Identify partnership opportunities that can generate higher-value customer opportunities.
• Work with internal teams to strengthen partner enablement, co-selling and co-marketing motions.
• Help determine where partnerships can drive meaningful revenue versus where direct GTM is more effective.
• Localise Wati’s market approach
• Bring strong understanding of Middle East customer expectations, buying behaviour, language needs and local business norms.
• Help shape how Wati positions WhatsApp automation, AI agents, customer engagement and conversational commerce in the region.
• Identify where Arabic-language capability, local presence or market-specific enablement is needed.
• Partner with Product / PMM / CSM to improve local customer education, onboarding and adoption.
• Lead cross-functional execution
• Coordinate closely with Sales, CSM, Partnerships, SE, AM, Implementation, Product, PMM and RevOps.
• Ensure clear ownership across the regional pod and shared resources.
• Build a strong operating cadence around pipeline, customer feedback, onboarding, adoption, revenue risks and market learnings.
• Bring structured feedback to leadership on what is working, what is blocked and what needs to change.

General Manager

• Manage imbalances and steer Hapag-Lloyd’s global standard container fleet on regional level by planning empty repositionings and conducting bookings for empty shipments.
• Define and implement measures to increase the utilization of Hapag-Lloyd’s container fleet, considering fleet and repositioning costs and generated contribution levels.
• Ensure optimal utilization of available vessel capacities for the repositioning of empty containers in cooperation with Trade Management, Network, and Regional Operations.
• Plan dedicated vessels to evacuate or supply empty containers in cooperation with Chartering, Network, Trade Management and Regional Operations.
• Analyze large sets of operational and financial data using different analytical tools.
• Prepare management presentations and decision memos, conduct regular logistics meetings.

Manager, Regional Dry Container Flow Planning & Steering

• Build and manage channel strategy and execution
• Develop, implement, and measure targeted partnership campaigns
• Collaborate with marketing and internal sales support teams
• Cultivate and maintain relationships with channel partners
• Provide regular activity reports and channel forecasts

Channel Manager

• Lead the team to achieve and exceed revenue for school qualifications, including personal.
• Monitor sales activity, track results, and report on performance, pipeline, and market trends to senior management.
• Collaborate with training, marketing, and product teams to ensure regional plans and initiatives are fit-for-purpose and support growth.
• Build and manage relationships with key partners, school groups, and ministries to maximise opportunities and promote Pearson’s brand.
• Coach, develop, and performance-manage direct reports, ensuring clear goals, regular feedback, and a strong, positive team culture.

Team Manager

• Define and execute the regional strategy in line with global priorities and long-term ambition.
• Identify and unlock new growth opportunities across markets, brands, and clients.
• Own regional P&L, driving revenue, profitability, and working capital performance.
• Drive the execution of commercial, marketing, and customer development plans to deliver accelerated growth.
• Build strong partnerships with key accounts, leading strategic negotiations and joint business plans.
• Ensure seamless implementation of operational processes, including order-to-cash and collaborative planning.
• Promote best practices across functions to achieve category leadership and operational excellence.
• Establish clear objectives and policies aligned with corporate guidelines and ensure consistent execution.
• Monitor business performance through robust KPIs and reporting, providing regular insights to HQ.
• Act as a strategic communication bridge between the region, HQ, and other subsidiaries.
• Lead, develop, and inspire a team of 5 direct reports within a broader organization of 16 employees.

Travel Retail General Manager

• Develop and implement integrated sales and promotion strategies tailored to the Middle East market.
• Identify and understand audience demographics/psychographics to tailor promotional strategies effectively for the Middle East market.
• Work with the creative team to design compelling and localised promotional and branding materials.
• Increase awareness of the company's products and services through targeted promotional campaigns.
• Ensure that all promotional activities comply with regional regulations and law, working closely with the internal Compliance Officer.
• Build and maintain strong relationships with key stakeholders, including media, corporate partners, agencies, internal stakeholders and where necessary partners.
• Coordinate with external partners - liaise with media outlets, advertising agencies, and other external partners to negotiate contracts and media buys.
• Collaborate with the marketing and sales teams to create and execute promotional materials and events.
• Monitor and analyse market trends and competitor activities to identify opportunities for growth.
• Manage the promotion budget and ensure cost-effective use of resources.
• Provide regular reports on promotional activities and their impact on sales and brand awareness.

Promotions Manager

• Own Fasset’s P&L, growth targets, and market strategy for the UAE.
• Build and manage relationships with local partners, merchants, and financial institutions.
• Lead in-market user acquisition, activation, and retention initiatives.
• Represent Fasset with regulators, government bodies, and industry associations in the UAE.
• Recruit, manage, and develop a local team, including community ambassadors and business development staff.
• Provide market intelligence, competitive analysis, and localisation recommendations to HQ.

Country Manager

• Act as a strategic business partner to assigned book of business of enterprise accounts in a variety of verticals across brands and retailers and lead as the point of contact focused on long-term mutually beneficial partnerships
• Responsible for growing customer lifetime value, which includes identifying upsell/cross sell opportunities, reducing churn, and partnering with teams to impact revenue
• Support the team to provide an exceptional service experience, including onboarding and integration, analysis on utilization ROI, and strategy recommendations; own the entire post-sale customer journey
• Forecast, drive, and negotiate renewal and upsell terms to improve retention and expansion rates; collaborate with Sales and RevOps accordingly
• Act as the voice of the customer and partner cross-functionally with teams to collect product feedback to achieve measurable product adoption objectives
• Analyze usage data and customer behavior to deliver value-driven touchpoints, insights, personalized recommendations
• Lead and conduct regular business reviews and strategic check-ins to demonstrate ROI and deepen customer relationships
• Support all day-to-day business operations associated with customers including month end billing review of partners and continuous process and documentation improvements

Manager, Client Leadership

• To provide a point of contact for affiliates within the EAP referral network
• Supporting clients that are accessing the EAP service
• To provide guidance and support to affiliates and employees in a professional and respectful manner and to standards agreed with the Clinical Lead
• To accurately capture all information on the database pertinent to the clinical management of the case
• When required, to case manage clinical cases to ensure that structured counselling is provided by the EAP affiliate network
• Working with different modes of service access, such as telephone counselling and text-based counselling (training will be provided on the latter and prior experience of text-based counselling is not a pre-requisite)
• To adhere to all clinical protocols, standards, and procedures as laid out by the Clinical Lead
• To adhere to the operational standards as set out by Clinical Lead
• To provide critical incident intake, support, and management
• To provide training to new affiliates joining the network
• Provide case consultations and/or supervision
• To work within ethical frameworks around DEIB and culturally responsive care

Clinical Case Manager

• Owning the paid media strategy across multiple regions for app and web acquisition
• Planning, launching, and optimizing full-funnel campaigns across Google, Meta, TikTok, and programmatic channels
• Leading client strategy, quarterly business reviews (QBRs), and performance storytelling
• Partnering with creative and analytics teams to enhance campaign creatives, tracking, and measurement
• Mentoring media buyers and setting high standards for campaign execution

Senior Performance Manager

• Leading and managing Road Safety Audits (Stages 1–4) in accordance with ITC (Abu Dhabi) and RTA (Dubai) requirements, including site audits, reporting, authority engagement, and audit close‑out.
• Supporting road safety audits, safety reviews, and independent safety assessments for Saudi Arabian projects.
• Managing RSA submissions, authority comments, and mitigation close‑out.
• Acting as a recognised road safety subject‑matter expert in meetings with ITC, RTA, and relevant KSA authorities.
• Developing traffic and road safety strategies at corridor, city, and programme level across UAE and KSA.
• Advising on Safe System–aligned safety frameworks, consistent with Vision 2030 road safety ambitions.
• Applying human‑centred and inclusive design principles.
• Undertaking network and corridor safety assessments, prioritisation frameworks, and investment programmes.
• Undertaking crash data and safety analytics.
• Demonstrating experience in developing and applying safety KPIs to monitor outcomes.
• Translating audit findings into implementable design, policy, and operational interventions.
• Embedding safety into Traffic Impact Studies, master plans, development access strategies, and operational assessments.
• Supporting post‑implementation monitoring, performance review, and continuous safety improvement.
• Mentoring junior staff in RSA methodology, safety strategy development, and authority engagement.

Transport Manager – Traffic Safety Advisory

• Responsible for supporting the day-to-day management, coordination, and performance of all Transient Aircraft Services (TAS) operations
• Ensures aircraft servicing operations are executed safely, efficiently, and in full compliance with (PWS), contractual requirements, applicable Technical Orders, safety standards, and U.S. Government/U.S. Air Force directives
• Provides leadership across all flight line operations, including aircraft arrival, marshaling, parking, servicing, turn-around, and departure activities
• Assists in the supervision of all assigned personnel supporting TAS operations
• Serves as the designated authority in the absence of the Site Manager and is accountable for maintaining operational continuity
• Coordinates with Government stakeholders and ensuring consistent performance in a high-tempo, 24/7/365 austere environment
• Maintains a ZERO Harm workplace by enforcing flight line safety standards
• Ensures full compliance with Environmental, Safety, and Quality Assurance requirements
• Assists in the daily oversight of TAS operations
• Inspects and audits in-process and completed work to verify compliance

Alternate Site Manager, Secret Clearance

• Responsible for the day-to-day management, coordination, and performance of all Transient Aircraft Services (TAS) operations
• Ensures aircraft servicing operations are executed safely and efficiently
• Provides leadership across all flight line operations, including aircraft arrival, marshaling, parking, servicing, turn-around, and departure activities
• Accountable for maintaining operational continuity and delivering consistent performance in a high-tempo, 24/7/365 austere environment
• Maintain a ZERO Harm workplace by enforcing flight line safety standards
• Provide daily oversight of TAS operations, ensuring performance objectives are met
• Lead, supervise, and mentor assigned flight line personnel
• Establish and maintain a culture of accountability, discipline, safety, and customer-focused service delivery

Site Manager, Secret Clearance

• Own all DAP inputs on regional level (full export & import forecast, costs, capacities, move counts, schedules, lanes, etc.).
• Drive weekly DAP inputs with respective Regional and Area/QSC stakeholders (Sales, TMCC, OPSS, IDT, Procurement, Container Flow Planning & Steering and Flow Execution teams) and ensure complete, accurate, and timely delivered information.
• Champion weekly DAP proposals with Regional Container Flow Planning & Steering team by ensuring reflection of regional specifics, and by fostering understanding, adherence, and execution.
• Drive required system developments by collecting and channeling regional feedback to global development teams.
• Review and challenge global and regional EQ steering strategy basis system proposals and cost impact.

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