Travel Retail General Manager

Minor Hotels Europe and Americas

General Manager for Puig’s Travel Retail business in the Middle East, leading regional strategy and growth initiatives. Overseeing commercial execution and team performance in a luxury sector environment.

Posted 5/30/2026full-timeDubai • 🇦🇪 United Arab EmiratesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Define and execute the regional strategy in line with global priorities and long-term ambition.
Identify and unlock new growth opportunities across markets, brands, and clients.
Own regional P&L, driving revenue, profitability, and working capital performance.
Drive the execution of commercial, marketing, and customer development plans to deliver accelerated growth.
Build strong partnerships with key accounts, leading strategic negotiations and joint business plans.
Ensure seamless implementation of operational processes, including order-to-cash and collaborative planning.
Promote best practices across functions to achieve category leadership and operational excellence.
Establish clear objectives and policies aligned with corporate guidelines and ensure consistent execution.
Monitor business performance through robust KPIs and reporting, providing regular insights to HQ.
Act as a strategic communication bridge between the region, HQ, and other subsidiaries.
Lead, develop, and inspire a team of 5 direct reports within a broader organization of 16 employees.

Requirements

What you’ll need

Extensive experience in travel retail, luxury or FMCG sectors with strong exposure to the Middle East region; Travel Retail experience is essential.
Proven track record in leading multi-market operations and delivering sustainable growth.
Strong commercial acumen with the ability to translate strategy into execution.
Deep understanding of Travel Retail dynamics, retail trends, and brand development; experience in fragrance and/or beauty is highly desirable.
Excellent stakeholder management, negotiation, and communication skills.
Strategic and entrepreneurial mindset, with a strong consumer focus and a drive for innovation and continuous improvement.
Inspiring and credible people leader, with a track record of building, developing, and retaining high-performing teams.
Confident and forward-thinking decision-maker, comfortable challenging the status quo and navigating complex, fast-paced environments.
Highly collaborative and adaptable, able to operate effectively across cultures and diverse stakeholder groups.
Fluent in English.

Benefits

Comp & perks

A competitive compensation & benefits package
A range of learning and development opportunities
An entrepreneurial, creative and welcoming work culture

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

P&L managementcommercial strategy executionKPI monitoringnegotiationbusiness planningoperational processesorder-to-cashcategory leadershipconsumer focusbrand development

Soft Skills

stakeholder managementcommunicationleadershipteam developmentstrategic thinkingentrepreneurial mindsetinnovationcollaborationadaptabilitydecision-making