Implementation Specialist

• Lead technical discovery, design bespoke architectures, and deliver compelling demos and Proofs of Concept (PoCs) across Cloudflare's portfolio — Security, Networking, and Developer Platforms
• Build technical champions and executive relationships within target accounts
• Represent Cloudflare at industry events, developer communities, and cybersecurity conferences
• Serve as the primary technical contact from contract signature through full platform adoption
• Lead and oversee technical onboarding and implementation — you are the engineering relationship, not a handoff
• Proactively monitor customer health telemetry, resolve integration bottlenecks, and ensure rapid time-to-value
• Carry a variable quota tied directly to new business acquisition and ongoing account growth
• Identify and drive strategic cross-sell and upsell opportunities grounded in platform usage data and customer business objectives
• Lead technical Quarterly Business Reviews (QBRs) that translate platform metrics into C-level ROI
• Maintain continuous, deep relationships with key stakeholders — from engineering leads to CISOs and CTOs — throughout the entire customer lifecycle
• Advise on architecture best practices, security posture, and Cloudflare platform strategy aligned to customer business goals

Senior Customer Engineer, Digital Native Enterprise

• Lead end-to-end implementations for CMMS and multi-product customers, including CMMS, Safety, Fleet, Learn, Edge, Nova, and provider integrations.
• Serve as the primary project owner and strategic advisor, accountable for delivery quality, scope management, and on-time go-live success.
• Scope, plan, and lead implementation optimization projects, including re-deployments, phased rollouts, and advanced configuration use cases.
• Establish strong executive-level relationships with customer sponsors, stakeholders, and project teams.
• Mentor and coach Implementation Managers on consultative delivery, AI-assisted data formatting, and complex project execution.
• Partner closely with Product, Sales, Support, and Engineering to support new product launches, pilots, and advanced onboarding motions.

Senior Implementation Manager

• Plan and execute upload station and fleet rollouts across multiple cities and hubs
• Define rollout timelines, milestones, dependencies, and deployment sequences
• Ensure readiness across upload station hardware, connectivity interfaces, vehicle systems, and operations
• Coordinate installation, commissioning, and handover of upload station IT hardware
• Ensure site readiness including power, space, network access, and physical security
• Drive alignment between local operations, vehicle teams, vendors, and connectivity stakeholders
• Coordinate issue resolution across upload station hardware, connectivity, and operations during rollout phases

Hardware Implementation Manager

• Account strategy: Develop and maintain a "living" account strategy.
• Value-driven delivery: Shift the focus from hitting milestones to realizing actual business value.
• Team leadership: Mentor and challenge a team of technical ICs.
• Organisational navigation: Master the internal politics of enterprise environments.
• Decisive judgment: Know when to escalate and when to handle it yourself.

Director, Customer Implementation

• Lead early clinical, operational, and technical workflow-discovery discussions.
• Assess integration, image-routing, infrastructure, security, resourcing, dependency, and implementation risks before contracting.
• Partner with Sales and Solutions Architecture to establish the preliminary implementation approach, scope, timeline, and client expectations.
• Lead the end-to-end implementation of Cleerly for new and expanded clients in hospitals, health systems, cardiology practices and imaging centers, managing multiple complex projects simultaneously.
• Develop and manage project plans and timelines to drive successful project delivery.
• Act as the primary point of contact for clients during the implementation phase, ensuring clear communication and alignment on project goals.

• Embed with customer teams as a hands-on technical partner, working directly in their environments to solve real-world challenges
• Own the technical success of customer implementations across multiple Harness modules
• Act as a bridge between customer teams and Harness Product & Engineering
• Provide hands-on guidance to integrate Harness into existing toolchains and processes
• Design and implement CI/CD, infrastructure, and DevSecOps workflows tailored to customer architectures
• Lead onboarding, implementation, and enablement programs to accelerate time-to-value
• Drive adoption across the breadth of the Harness platform, helping customers expand beyond initial use cases
• Architect solutions that span multiple modules (e.g., pipelines, infrastructure, security, cost optimization)
• Guide customers toward a platform-centric approach rather than fragmented tooling
• Serve as a trusted advisor to engineering and platform leadership
• Develop and execute success plans aligned to business and technical outcomes
• Lead technical reviews and business reviews to demonstrate value and identify growth opportunities
• Analyze usage, pipeline performance, and adoption data to identify gaps and opportunities
• Deliver actionable recommendations across technology, processes, and team practices
• Proactively identify risks to adoption or retention and drive mitigation strategies
• Partner with Product and Engineering to influence roadmap based on customer feedback
• Collaborate with Sales and Customer Success on expansion and renewal strategies

Customer Architect – Forward Deployed Engineer

• Conduct client training in preparation for Go-Live events, following Nextech CRM’s standard implementation methodology.
• Complete practice assessments and workflow analysis guided by industry best practices.
• Instruct clinical and non-clinical staff on the proper use of software applications.
• Train staff in individual and group settings, employing diverse teaching strategies to maximize effectiveness.
• Complete administrative tasks to update customers, Project Managers and Department Managers on implementation progress.
• Investigate and resolve client issues during implementation and go-live.
• Identify opportunities for workflow improvement and optimization post-go-live.
• Partner with internal teams to ensure successful implementation and alignment with client needs.
• Communicate effectively with clients and team members to ensure alignment and satisfaction.
• Additional duties as required.

Implementation Specialist – CRM

• Independently own a full book of onboardings including complex GeoLift accounts (data warehouse connections, custom KPIs, opt-out customers, multi-source setups), self-managing prioritization and flagging risks early
• Run complex Data Onboarding Calls, proactively identifying data risks during prep (warehouse complexity, custom KPIs, opt-outs) and shaping the call agenda to address them upfront
• Own cMMM onboardings end-to-end, including non-API spend setup, covariate guidance, and customer education on data requirements and model limitations
• Identify and prototype opportunities to apply AI tooling to recurring Onboarding tasks; bring new techniques to the team and document what works
• Partner with Measurement Strategy Managers to ensure onboarding execution aligns with customer measurement strategy
• Independently reproduce and file detailed bug reports, collaborating with Support, Data, Science, and Engineering teams for resolution and providing context on customer impact
• Build, document, and share knowledge of products, tools, and processes to aid in troubleshooting and team development
• Build and maintain deep subject matter expertise within the evolving Haus product suite, becoming proficient with admin tooling, data troubleshooting, end-to-end Haus app data flows, and able to write basic SQL queries to inspect customer data
• Develop advanced knowledge of incrementality concepts and MarTech workflows, helping connect these concepts to customer onboarding decisions
• Contribute to identifying best-in-class onboarding practices and refining them based on customer patterns and feedback
• Participate in cross-functional projects that advance team, department, and company goals, often serving as the Onboarding representative in collaborative efforts

Customer Implementation Consultant

• Collaborate with assigned sales partner(s) to develop customized product and therapy solutions
• Provide training on equipment and therapies
• Conduct prospecting and demand generation activities
• Act as a trusted advisor to patients by providing technical expertise
• Support commercialization and launch of new products and assist in training labeling process
• Assess clinical environments and collaborate with staff to implement training and improvement plans

Clinical Consultant, Implementation Specialist

• Manage all aspects of the PrivacyPro implementation projects; including the project kick off, software configuration, go live and training while maintaining project timelines.
• Act as the main point of contact for customers before they go live and own all communications with the customer including weekly check in meetings via Zoom, ad hoc meetings, emails, etc.
• Manage multiple implementation projects, with various priorities and deadlines at once for different customers.
• Work as a consultative partner with your customers to provide guidance on best configuration practices based on their workflows and internal processes.
• Act as a liaison between the customer’s IT group and our internal Data Analysts, Product and Dev teams to facilitate the technical configuration of the software.
• Maintain up to date project plans, tickets and other project documentation to ensure project timelines are on track and visible to leadership.
• Work closely with the product team and other internal teams to provide customer feedback which will help define future enhancements to our products

Implementation Specialist – PrivacyPro

• Provide advanced technical support to our growing customer base via multiple channels (Zendesk, Zoom, Slack).
• Troubleshoot complex issues spanning software configuration, networking, and integrations — including analyzing logs, reproducing issues, and debugging code.
• Ensure our customers achieve fast and lasting success with DataHub.
• Act as a trusted advisor, helping customers optimize their usage and proactively address gaps or inefficiencies.
• Collaborate with product, engineering, and ingestion teams to resolve escalations and improve product functionality.
• Monitor customer health metrics and advocate internally (alongside our Customer Success team) for improvements based on customer feedback.
• Contribute to customer-facing resources: FAQs, troubleshooting guides, training materials, and knowledge base articles.
• Continuously expand your technical skill set through training, certifications, and self-directed learning.

Customer Centric Engineer

• Ensure the efficient and timely execution of all essential aspects of client onboarding, from project initiation to launch.
• Engage in cross-functional collaboration with key internal stakeholders, including our Launcher, Account Management, Product, Engineering, and other Operations teams.
• Contribute to designing and implementing systems and processes that facilitate scalability and efficiency.
• Break down hairy, challenging business problems
• Own execution and outcomes
• Oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics.
• Drive operational metrics (process throughput, defect rate, etc.)
• Understand the business in-and-out to be proactive about solving emerging problems

Senior Operations Manager, Implementation

• Lead end-to-end onboarding and implementation for CreatorIQ customers.
• Configure the customer’s CreatorIQ platform.
• Deliver tailored trainings and guidance to customers.
• Partner with Sales and Customer Success teams.
• Apply CreatorIQ implementation methodology and best practices.

Implementation Manager

• Serves as a strategic partner translating business priorities into technology-enabled solutions and road maps.
• Manage capacity, priorities, and performance for a team of Business Analysts ensuring delivery commitments balance speed, quality, and business value.
• Identifies opportunities for increasing revenue, decreasing costs, driving productivity, and improving operational effectiveness.
• Responsible for the oversight of a high-impact, cross-functional, project portfolio aligned with Logix's business strategy translating complex business questions into structured requirements, solution development, testing, deployment, documentation, and user adoption.
• Communicates project objectives, roadmaps, options and trade-offs of solutions, progress and risks to stakeholders and executive leadership.
• Develops, analyzes, and validates project plans and supporting documentation, including business requirements, user testing, project tasks, business rules, and other tasks as required.
• Effectively manages stakeholder expectations by developing a communication process to report schedules, status, and resource prioritization across projects in a timely and accurate manner.
• Drives powerful and informed decision-making reports, and user-friendly data visualizations that help users measure, manage, predict, and improve performance.
• Drives operational excellence, stability, and scale by observing strict change control, release management, and knowledge transfer to business units.
• Performs process analysis by evaluating operational flows, observing business processes, and provides recommendations for improvement.
• Works with users to develop acceptance criteria and facilitate user acceptance testing to ensure adoption of the requirements process, procedures, and tools.
• Collaborates with various levels of the organization and key stakeholders to help ensure successful project outcomes and continuous improvement of the function.
• Drives collaboration to identify creative solutions to meet customer needs and address problem resolution.
• Provides strategic guidance to the Credit Union’s Process Improvement efforts, including analyzing root causes and providing recommendations to improve quality, streamline workflows and reduce errors.
• Ensures the team is proficient in executing solution delivery including identification and implementation of process improvement changes.
• Monitors and adopts emerging technologies and industry trends, including advancements in artificial intelligence, to evolve department capabilities and ensure it remains innovative, effective, and aligned with future business needs.

Manager, Business Tech Integration and Implementation

• Interacting with our customers as a Customer Reliability Engineer (CRE)
• Adapting the best practices of Site Reliability Engineering (SRE) and applying them to our customers
• Bringing this practice to the Isovalent software suite of products running on-premises and in major cloud providers on Kubernetes
• Scheduled to work during business hours, 8:00 am to 5:00 pm, in the Pacific Time Zone
• Gaining a deep understanding of our customers, their architecture and various configurations
• Working with various stakeholders, internally and externally to provide world-class support and issue resolution to various incidents
• Enhancing our organization’s view into the health of our various customers

Customer Reliability Engineer

• Completing successful implementation for multiple clients/accounts as assigned
• Maintaining exceptional customer satisfaction ratings while completing timely and accurate data migration, system configuration and initial training
• Ensuring customers are established before transitioning to the Customer Support team for the remainder of their life cycle
• Managing internal tools that support implementation with documentation, training and metrics
• Troubleshooting and support/escalate issues in the implementation process in order to find a timely and correct solution
• Sharing best practices, tips and participate in coaching to help us become a best-in-class implementation department
• Maintaining up-to-date information in CRM about implementation status, deliverables and timeline
• Supporting additional customer training and creating/updating documentation as needed
• Providing backup support for our customer support desk during our high volume periods.

• Lead NetSuite ERP implementations in several industries (with an emphasis on Manufacturing and Distribution) from discovery through post-go-live support.
• Manage project scope, timelines, budgets, and deliverables while ensuring successful client outcomes.
• Gather and document business requirements related business processes.
• Facilitate requirements workshops, solution design discussions, and user acceptance testing sessions.
• Configure NetSuite modules including General Ledger, Accounts Payable, Accounts Receivable, Revenue Recognition, and multi-entity financial consolidations.
• Implement operational modules including Procurement, Order Management, Inventory, Demand Planning, and Manufacturing; with working knowledge of project-based or subscription billing for services clients.
• Support manufacturing processes including bill of materials, work orders, production planning, and shop floor operations.
• Configure workflows and reporting using SuiteFlow, SuiteAnalytics, and other NetSuite platform capabilities.
• Collaborate with technical teams implementing integrations with WMS, ecommerce, logistics, and supply chain systems.
• Identify opportunities to improve operational efficiency through process optimization and automation.
• Mentor consultants and analysts while supporting knowledge sharing across implementation teams.
• Ensure successful client transition to post-implementation support or managed services teams.
• Support pre-sales activities including solution design, scoping discussions, and proposal development.
• Contribute to internal practice development including methodologies, accelerators, and delivery best practices.
• Build strong client relationships while ensuring successful delivery of consulting engagements.

NetSuite Implementation Manager

• AI Configuration: Design, prompt, and configure custom AI Agents to seamlessly integrate into the claims process. This includes co-pilot for adjuster guidance, Photos & Documents analysis (data extraction, summarization, automation), and designing code-less AI Agent workflows.
• Architect and Build: Proactively develop the industry’s best operational flows, utilizing Snapsheet’s Claim Platform and the most advanced AI and automation tools, developing objective metrics to show impact and ROI, and help customers adopt these new processes across their organizations.
• Client Advisement: Serve in a strategic, account management style capacity, leading weekly client meetings to understand operational pain points, desired outcomes, and roadmap priorities.
• Technical Unblocking: Proactively unblock customer bottlenecks related to AI configurations, prompting techniques, and system parameters (e.g., model settings, context window data).
• Cross-Functional Liaison: Act as the primary conduit between the client, engineering, and support teams. Translate customer needs into actionable feature requests and serve as the first line of technical support for the engineering team.
• Consultative Strategy: Make expert recommendations on system configurations and AI utilization to drive value, automation, and efficiency for the customer's claims organization.
• Continuous Improvement: Provide internal feedback on existing AI features and actively contribute to the design and implementation of new capabilities.

Senior AI Implementation Consultant

• Play a critical role in managing and supporting enterprise software implementation projects for various public sector clients
• Lead workstreams or projects under the guidance of Managers and Senior Consultants
• Advise clients on best practice system design and implementation strategies
• Conduct requirements analysis and translate business needs into functional solutions
• Develop and document business process workflows, configurations, and recommendations for enterprise permitting systems
• Lead or facilitate recurring client and internal meetings, ensuring clear documentation of outcomes and next steps
• Present deliverables and progress updates directly to clients with professionalism and clarity
• Manage project tasks, schedules, and dependencies across assigned workstreams to ensure timely completion and alignment with project timelines
• Coordinate with cross-functional teams to prepare client status reports, update project dashboards, and support internal project management practices
• Build relationships with client stakeholders and foster trust throughout a software implementation lifecycle
• Help identify and refine internal company methodologies and templates to enhance delivery consistency and quality
• Review and mentor the work of Analysts and Junior Consultants, ensuring accuracy, completeness, and alignment with project objectives

Project Implementation Consultant

• Build vital systems relationships to sustain training infrastructure, motivate provider.
• Oversee the selection and onboarding of provider agencies for PCIT training.
• Develop and maintain implementation plans (including selection, readiness, capacity-building, and overcoming barriers to implementation).
• Ensure compliance with all state requirements and project procedures.
• Provide necessary documentation and data for required reporting.
• Support PCIT International in tracking training activities and fidelity monitoring.
• Facilitate accessibility of training (both online and in-person), consultation, and certification preparation.
• Assist with database development and reporting as needed.
• Collaborate with PCIT International to manage timelines and deliverables.
• Participate in project management meetings.
• Partner with project personnel, including the Executive Director, Project Director, Project Evaluator, and Expert Training Team.

Implementation Specialist jobs in California

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Senior Customer Engineer, Digital Native Enterprise

Senior Implementation Manager

Hardware Implementation Manager

Director, Customer Implementation

Senior Implementation Manager

Customer Architect – Forward Deployed Engineer

Implementation Specialist – CRM

Customer Implementation Consultant

Clinical Consultant, Implementation Specialist

Implementation Specialist – PrivacyPro

Customer Centric Engineer

Senior Operations Manager, Implementation

Implementation Manager

Manager, Business Tech Integration and Implementation

Customer Reliability Engineer

Implementation Manager

NetSuite Implementation Manager

Senior AI Implementation Consultant

Project Implementation Consultant

Implementation Specialist, PCIT