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Commure

Senior Operations Manager, Implementation

Commure

Senior Implementation Manager focusing on Revenue-Cycle Management at Commure. Ensuring efficient execution and seamless onboarding across teams.

Posted 7/7/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $120,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Ensure the efficient and timely execution of all essential aspects of client onboarding, from project initiation to launch.
  • Engage in cross-functional collaboration with key internal stakeholders, including our Launcher, Account Management, Product, Engineering, and other Operations teams.
  • Contribute to designing and implementing systems and processes that facilitate scalability and efficiency.
  • Break down hairy, challenging business problems
  • Own execution and outcomes
  • Oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics.
  • Drive operational metrics (process throughput, defect rate, etc.)
  • Understand the business in-and-out to be proactive about solving emerging problems

Requirements

What you’ll need
  • 6+ years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
  • Comfortable working with data and proficiency in SQL + Excel
  • SQL is a big PLUS or robust analytical experience (ex. finance, consulting, etc)
  • Expertise in project management
  • Energized By People
  • Truth Seeker
  • Project Confidence
  • Comfort in Chaos
  • Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
  • Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure's best practices
  • Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives.
  • Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience.
  • Proficient in Retool, Google Suite is a plus
  • Experience in the RCM (Revenue Cycle Management) space is a bonus

Benefits

Comp & perks
  • Offers Equity 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

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Hard Skills & Tools
Project ManagementSQLData AnalysisProcess ImprovementOperational Metrics
Soft Skills
Energized By PeopleTruth SeekerProject ConfidenceComfort In ChaosIntellectual Curiosity