Implementation Manager

CreatorIQ

Implementation Manager at CreatorIQ responsible for client onboarding and training. Leading projects to optimize the use of CreatorIQ for new customers.

Posted 7/7/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $74,000 - $89,000 per yearWebsite

About the role

Key responsibilities & impact

Lead end-to-end onboarding and implementation for CreatorIQ customers.
Configure the customer’s CreatorIQ platform.
Deliver tailored trainings and guidance to customers.
Partner with Sales and Customer Success teams.
Apply CreatorIQ implementation methodology and best practices.

Requirements

What you’ll need

4+ years of experience in enterprise software, digital, social, or SaaS implementation, onboarding, or account management roles.
Strong project management, problem-solving, and organizational skills.
Excellent verbal and written communication skills.
Customer-first mindset with high emotional intelligence and strong listening skills.
Experience or familiarity with AI tools is a plus.

Benefits

Comp & perks

Health insurance
401k plan
Paid time off
Surprise meal stipends
Work from home stipend
Wellness allowance
Paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SaaS ImplementationDigital ImplementationSocial ImplementationAccount ManagementProblem-SolvingOrganizational Skills

Soft Skills

Customer-First MindsetEmotional IntelligenceListening Skills