CreatorIQ

Solutions Engineer

• Partner with Sales to lead discovery and uncover customer goals, current state, and future vision
• Design and deliver tailored, value-driven product demonstrations, custom workshops, and white-glove trials that align to each customer’s business objectives
• Develop compelling presentations and customer-specific collateral
• Translate insights into actionable recommendations for brands and campaigns
• Partner with Account Executives and cross-functional teams to develop strategic, timely, and high-quality RFP/RFI responses
• Maintain deep expertise in CreatorIQ’s platform, integrations, and new product updates
• Communicate effectively with audiences ranging from operational teams to C-suite executives, tailoring the message to each level

Solutions Consultant

Full-stack Engineer

• Collaborate with the team to design, develop, and maintain user-friendly interfaces and features that deliver an exceptional creator experience.
• Contribute to frontend architecture and system design, ensuring scalability, maintainability, and long-term performance.
• Build the tools and workflows that creators rely on to authenticate, run campaigns, manage their businesses, and get paid.
• Optimize performance and ensure responsiveness across devices and screen sizes, delivering a seamless experience for creators on the go.
• Build and style components using JoyUI and other modern CSS frameworks to ensure consistency, accessibility, and usability.
• Work across the stack to integrate frontend applications with backend services and APIs, ensuring stable, reliable interactions throughout the platform.
• Implement effective testing strategies, ensuring high coverage across both frontend and backend components—including unit tests, integration tests, and functional tests.
• Participate in code reviews, providing thoughtful, constructive feedback to maintain best practices and elevate code quality.
• Partner closely with product, design, and backend engineering to shape the future of Creator Tools and influence key architectural decisions.
• Stay up to date with emerging technologies and industry trends, recommending improvements that move us toward a modern, cohesive creator experience.

Senior Full Stack Engineer

Financial Planning and Analysis

• Support the annual budgeting and quarterly forecast processes with a focus on accurate forecasting and variance analysis to provide the business understanding and support decision-making
• Create and maintain monthly and quarterly operational and ad-hoc reports demonstrating financial performance and key business metrics
• Provide in-depth analysis and commentary on monthly and quarterly actuals to plan variances in the income statement, balance sheet, and cash flow
• Ensure reporting accuracy across monthly, quarterly, and year-end report packages and presentation decks
• Update and enhance management reports, board presentations, and investor reports as requested
• Manage and maintain the financial models
• In collaboration with the VP of Finance, manage the implementation and maintenance of forecasting and reporting systems and tools
• Support business units with diligence and analysis surrounding new products, expansion of services, areas of growth, and efficiency. Serve as a point of contact in investigating/evaluating ad hoc business questions.

Financial Planning and Analysis Manager

Data Scientist

• Build & Refine Classifiers: Develop and maintain multi-class text classification models to categorize creator content, brand mentions, and sentiment with high precision and recall.
• Analyze Content Semantics: Utilize Natural Language Processing (NLP) techniques (topic modeling, sentiment analysis, entity extraction) to structure unstructured data from social platforms like TikTok, Instagram, and YouTube.
• Bridge ML and GenAI: Experiment with Large Language Models (LLMs) to augment training data, perform few-shot classification, or summarize complex creator data, interfacing with the engineering team to bring these concepts to life.
• Own the Data Lifecycle: Write efficient code to clean, preprocess, and tokenize large text datasets, ensuring high-quality inputs for your models.
• Measure & Optimize: Work with MLOps to constantly evaluate model performance using standard metrics (F1 score, AUC-ROC) and work to reduce latency for real-time inference needs.
• Build & Integrate: Collaborate with engineering to integrate measurement loops into our broader infrastructure (AWS/GCP), ensuring our model lifecycle is automated and observable.

Machine Learning Engineer

• Architect Annotation & Measurement Pipelines: Own the design and implementation of human-in-the-loop and auto-annotation workflows. You will set up systems (e.g., Label Studio) to establish tight confidence metrics and rigorous Inter-Annotator Agreement (IAA).
• Drive Cost-Efficiency via Evaluation: Create the ground truth, golden sets, and by-model evaluation criteria that allows us to benchmark models and make informed data science decisions. Your work will directly impact margin by enabling us to deploy the right model for the right task.
• Enforce Applied MLOps Standards: Implement "model-as-a-judge" frameworks, deterministic PII scrubbing, and other best practices within our production pipelines to ensure our model-driven products are robust and compliant.
• Collaborate on Model Strategy: Work closely with our Data Science team to make applied generative decisions that result in stronger product outcomes and cost efficiencies.
• Build & Integrate: Collaborate with engineering to integrate measurement loops into our broader infrastructure (AWS/GCP), ensuring our model lifecycle is automated and observable.

Senior MLOps Engineer

Account Executive

• Own and lead complex, full-cycle Enterprise sales processes from prospecting through close, expansion and long-term account growth
• Proactively prospect, identify, qualify and develop a strong pipeline targeting executive-level stakeholders at Enterprise accounts
• Develop and execute comprehensive account plans for named Enterprise accounts, including penetration, expansion, and retention strategies
• Create demand by uncovering executive-level initiatives and business problems and matching them to our solution
• Partner closely with BDRs and Marketing to spearhead account penetration and demand-generation strategies
• Own multi-year account growth and expansion strategy in partnership with Customer Success, including renewals, upsells and long-term value realization across Enterprise accounts
• Drive internal alignment across multiple internal departments, while setting the pace and quality bar for Enterprise deal execution
• High forecast accuracy with clear inspection of deal health and close plans
• Anchor sales conversations in strategic business outcomes and ROI, rather than feature-based selling
• Build credibility and long-term trust with Enterprise stakeholders while influencing complex buying groups
• Anticipate and prepare for objections through regular risk assessment exercises
• Have a deep understanding of the way businesses operate, how private and public companies make decisions and the priorities that drive decisions from the C-level

Senior Account Executive

Data Analyst

• Support data-based marketing content
• Receive, triage, and execute on both recurring and ad hoc requests made to the Marketing team for insights leveraging CreatorIQ’s proprietary data for external use.
• Understand CreatorIQ’s data and data systems
• Utilize internal proprietary software and database query tools to extract relevant metrics and datasets on demand.
• Communicate and work across teams
• Keep various teams and stakeholders consistently informed as to your progress on time-sensitive, high-leverage deliverables.

Marketing Data Analyst

Business Development Rep

• Manage and uncover opportunities from outbound & inbound leads
• Research companies and approach potential partners through a targeted selling strategy
• Connect with prospects using phone, email, and LinkedIn
• Drive revenue by collaborating with account executives and setting meetings for Sales Reps
• Collaborate with the Marketing team on lead generation efforts
• Utilize sales technology such as LinkedIn Sales Navigator
• Become an expert on CreatorIQ’s platform and communicate its value effectively
• Achieve daily and weekly effort metrics such as delivered emails and cold calls
• Achieve monthly quota targets

Business Development Representative

Content Marketing Manager

• Show Up Where (and How) Our Customers Are: Own the brand-led content strategy, core brand channels (podcast, blog, and social), and our emerging creator community to drive organic discovery, consideration, and influence across the customer journey.
• Experiment and Evolve: Pilot new formats, mediums, and distribution approaches, and build playbooks that turn successful experiments into repeatable, scalable motions.
• Turn Content Into a Growth Engine: Build a content engine that connects brand storytelling to business outcomes, improves GEO and LLM visibility, and supports demand generation by influencing the pipeline.
• Scale Content Through Optimization and Reuse: Build systems that prioritize content reuse and leverage, unlocking the full value of existing content libraries — including years of podcast episodes, research reports, and long-form content — and ensuring optimal distribution of both existing and new content.
• Lead Creative Strategy for Major Moments: Own creative strategy and content planning for flagship campaigns, reports, events, and industry activations, ensuring high creative quality and brand distinction.
• Own and Socialize Brand Standards: Own voice, tone, brand guidelines, and content and creative review processes to ensure on-brand excellence and consistency at scale across teams and partners.
• Collaborate Cross-Functionally and with Leadership: Partner closely with senior leaders to tell CreatorIQ’s most important stories, with customers and partners to develop co-marketing content, and align with Demand, Product Marketing, Communications, Sales, and Field Marketing to ensure narratives drive meaningful engagement and business impact.
• Lead and Develop the Team: Build and lead a multidisciplinary content and creative function, mentoring and empowering team members to grow and deliver their most creative and high-impact work, and enabling agency and contractor partners to deliver for the business.

Director of Content Marketing – Creative

Implementation Specialist

• Lead end-to-end onboarding and implementation for CreatorIQ customers, owning the process from assignment through successful handoff and delivering a white-glove customer experience.
• Configure the customer’s CreatorIQ platform based on their package.
• Serve as a trusted platform expert, delivering tailored trainings (based on their workflows, use cases, and success criteria) and guidance that enable customers to confidently adopt and scale their use of CreatorIQ.
• Partner cross-functionally with Sales and Customer Success to align on customer goals, manage expectations, and ensure a seamless implementation and long-term success.
• Apply CreatorIQ implementation methodology, best practices, and independent judgment to solve complex challenges, support continuous improvement, and contribute to platform and process enhancements with Product.

Implementation Manager

Customer Success Manager

• Serve as a strategic partner for complex mid-market to enterprise organizations, owning the success, retention, and value realization of a portfolio of high-value customers across multiple brands, clients, regions, and lines of business.
• Coach and mentor Customer Success Partners and Managers on strategic account management, executive presence, and value-based storytelling, helping elevate performance across the team.
• Help operationalize customer success best practices, including onboarding motions, engagement models, and account health management.
• Be a primary point of contact for key customers, owning relationships and managing escalations during adoption and ongoing management challenges.
• Oversee strategic business reviews, maturity assessments, and growth planning sessions that map CreatorIQ into agency workflows, resourcing models, and client deliverables.
• Use data to proactively identify opportunities and risks, influence adoption, and support continuous program growth.
• Collaborate cross-functionally with teams including Implementation, Product Education, Support, Sales, and Insights to ensure a seamless, value-focused customer experience.
• Ensure all team members are providing account updates in tracking tools and assist them with any hurdles that may arise.
• Identify and drive tactical initiatives to enhance productivity, customer satisfaction, growth, and process improvements.

Director of Customer Success – Mid-Market

• Collaborate with Product Support, Customer Success, Implementation, Product, Product Marketing and additional relevant stakeholders to publish public-facing technical resources that help facilitate new launches and drive self-service behavior across our Brand and Creator Help Centers
• Maintain product proficiency and partner with internal subject matter experts (SMEs) to develop, gather, and disseminate product documentation through the appropriate format and communication channels
• Assist in the strategic organization of external and internal knowledge to ensure searchability and adoption
• Audit the currently existing documentation on a regular basis
• Help track down knowledge silos and update our product documentation accordingly
• Collect documentation feedback and requests from customer-facing teams
• Manage a backlog of knowledge management projects in Notion
• Partner with Product Education Managers to prioritize most impactful documentation efforts
• Identify opportunities for improving and scaling internal knowledge management operations

Content Specialist

• Work from our Austin, TX office location 4 days per week
• Manage and uncover opportunities from outbound & inbound leads
• Research companies and approach potential partners through a targeted selling strategy
• Connect with prospects using phone, email and LinkedIn
• Drive revenue by collaborating with account executives and setting qualified meetings for Sales Reps
• Collaborate with our Marketing team on lead generation efforts
• Leverage Salesforce + LinkedIn Sales Navigator among other industry tools to execute your lead strategy
• Become an expert on CreatorIQ’s platform, its value proposition and be able to communicate it effectively to prospective clients
• Achieve daily and weekly effort metrics such as delivered emails and cold calls
• Achieve monthly quota targets

Executive Assistant

• The Executive Assistant & Operations Coordinator provides high-level administrative and operational support to the CEO and CFO.
• Ensure the seamless management of office facilities and logistics in support of the Chief People Officer (CPO).
• Provide executive administrative support while overseeing efficient operations within co-working spaces.
• Assist in managing complex scheduling for executive leadership across multiple time zones.
• Plan and coordinate internal meetings, leadership retreats, town halls, and company-wide events.
• Handle executive travel arrangements, including flights, accommodations, transportation, and detailed itineraries.
• Process and track executive and company expenses, ensuring compliance with finance policies.
• Create and process purchase orders (POs) as needed for executive and operational expenses.
• Support executives with meeting preparation, project tracking, and key deadline management.
• Maintain and update office-related resources in Notion, ensuring accuracy and accessibility.
• Coordinate communication and alignment between teams.

Executive Assistant – Operations Coordinator

• Serve as the primary strategic partner for complex agency organizations, owning value realization across multiple brands, clients, regions, or lines of business.
• Advise agencies on scaling influencer programs across clients, balancing standardization with flexibility based on client needs.
• Build deep, multi-threaded stakeholder relationships across strategy, activation, analytics, and executive partners, including holding company and regional partners where applicable.
• Drive strategic business reviews, maturity assessments, and growth planning sessions that map CreatorIQ into agency workflows, resourcing models, and client deliverables.
• Partner with Strategic Insights Managers to deliver off-platform analysis, benchmarks, and strategic recommendations that support customer evolution.
• Use data to proactively identify opportunities and risks, influence adoption, and support continuous program growth.
• Collaborate cross-functionally with teams including Implementation, Product Education, Support, Sales, and Insights to ensure a seamless, value-focused customer experience.
• Act as a thought partner to agencies on program governance, measurement frameworks, and operational best practices in influencer marketing.
• Maintain account documentation (success plans, meeting recaps, engagement history, health indicators) to support consistent, proactive account management.

Solutions Consultant

Senior Full Stack Engineer

Financial Planning and Analysis Manager

Data Scientist

Senior MLOps Engineer

Senior Account Executive

Marketing Data Analyst

Business Development Representative

Director of Content Marketing – Creative

Implementation Manager

Director of Customer Success – Mid-Market

Content Specialist

Business Development Representative

Executive Assistant – Operations Coordinator

Customer Success Partner, Agency