CreatorIQ

Product Marketing

• Shape go-to-market strategy to support revenue growth, product adoption, and expansion opportunities of our new brand safety AI product, SafeIQ.
• Develop clear messaging and positioning based on deep buyer and persona research.
• Conduct customer, market, and competitive analysis to articulate differentiation and inform product strategy.
• Build high-impact marketing assets such as customer case studies, thought leadership content, blog posts, and sales collateral.
• Partner with product to translate product capabilities into compelling customer value propositions.
• Enable sales teams with tools, messaging, and materials that accelerate deal cycles and expansion opportunities.
• Identify opportunities to strengthen product-led growth and customer lifecycle strategies.
• Join customer and prospect calls and demos as a subject matter expert.
• Travel domestically and internationally for internal workshopping or customer onsites as needed.

Product Marketing Manager – Brand Safety, AI Solutions

Consultant

• Execute advanced data analysis, particularly within the domains of marketing analytics, big data, and influencer marketing analytics, to uncover strategic insights.
• Utilize a variety of analytical tools and methodologies to assess marketing campaign performance, consumer behavior, and market trends.
• Develop robust reporting frameworks and dashboards that allow clients to track performance against strategic goals.
• Contribute to the development of proprietary analytical methodologies and consulting frameworks.
• Mentor junior analysts and consultants on best practices in data interpretation, presentation, and client management.
• Stay current with the latest trends and technologies in marketing, CPG, data science, and consumer intelligence.

Senior Strategic Intelligence Consultant

Customer Success Manager

• Serve as the primary strategic partner for enterprise customers, leading value realization conversations and aligning on long-term success goals.
• Build strong, multi-threaded relationships with key stakeholders through consistent communication, including periodic in-person meetings and strategic onsite engagements.
• Drive platform adoption and usage by analyzing customer engagement data, identifying risk and opportunity, and helping customers unlock the value of CreatorIQ’s self-service tools.
• Lead regular strategic business reviews, success planning sessions, and roadmap discussions aligned with the customer’s marketing and business objectives.
• Collaborate with Implementation and Services teams to ensure successful onboarding, adoption ramp, and education at scale.
• Partner with Product Support to route technical questions and product-related issues for efficient resolution.
• Collaborate with Strategic Insights Team to deliver custom insights when customers require data analysis beyond platform capabilities.
• Work closely with Account Executives to develop and maintain joint account plans that identify customer goals, areas of risk, and expansion opportunities.
• Act as the customer’s internal advocate, channeling product feedback and trends into the organization to inform roadmap decisions and customer experience improvements.
• Maintain account documentation including success plans, meeting notes, risk flags, and adoption data to support consistent and proactive management.

Senior Customer Success Partner, Enterprise

• Serve as the primary strategic partner for your customers, owning value realization, long-term planning, and program engagement.
• Align customer goals to platform capabilities—demonstrating how CreatorIQ accelerates measurable impact across the marketing funnel.
• Build deep, multi-threaded stakeholder relationships, including executive sponsors, through regular communication and periodic in-person meetings.
• Lead strategic business reviews, maturity assessments, and growth planning sessions that connect program development to broader marketing objectives.
• Partner with Strategic Insights Managers to deliver off-platform analysis, benchmarks, and strategic recommendations that support customer evolution.
• Use data to proactively identify opportunities and risks, influence adoption, and support continuous program growth.
• Collaborate cross-functionally with teams including Implementation, Product Education, Support, Sales, and Insights to ensure a seamless, value-focused customer experience.
• Act as the internal advocate for your customers—translating feedback and market trends to improve product, support, and the overall customer journey.
• Maintain account documentation (success plans, meeting recaps, engagement history, health indicators) to support consistent, proactive account management.

Associate Customer Success Partner

• Serve as the primary strategic partner for complex agency organizations
• Advise agencies on scaling influencer programs across clients
• Drive strategic business reviews and growth planning sessions
• Collaborate cross-functionally with teams to ensure a seamless customer experience
• Maintain account documentation to support proactive account management

Customer Success Partner, Agency

Software Engineer

• Lead, mentor, and scale a high-performing team of customer-facing software engineers and solution architects.
• Set technical and delivery standards for custom solution development across enterprise engagements.
• Foster a culture of technical excellence, customer empathy, accountability, and continuous improvement.
• Partner with recruiting to attract top-tier engineering and solutions talent.
• Act as a senior technical leader and trusted advisor for enterprise customers, including C-suite and VP-level stakeholders.
• Lead executive-level discovery, solution design, and technical validation sessions.
• Present and demo product capabilities, custom solutions, and technical roadmaps with confidence and clarity.
• Ensure customer solutions are scalable, secure, and aligned with long-term platform strategy.
• Oversee the design and delivery of full-stack custom solutions, including APIs and integrations, backend services and data pipelines, databases and data models, frontend and UI/UX experiences.
• Guide teams in translating customer business requirements into robust technical architectures.
• Ensure on-time, high-quality delivery across multiple concurrent enterprise engagements.
• Partner closely with Sales, Customer Success, and Product to scope, price, and sell professional services and custom solutions.
• Support pre-sales activities including technical discovery, solutioning, and services scoping.
• Balance customer customization with platform scalability and product roadmap alignment.
• Contribute to the evolution of services offerings, packaging, and go-to-market strategy.
• Collaborate with Product Management to influence roadmap priorities based on enterprise customer needs.
• Work with core Engineering teams to align on architectural standards, security, and platform extensibility.
• Partner with Strategic Services leadership to define success metrics, utilization targets, and customer impact.

Director of Engineering Services

Solutions Engineer

• Partner with Sales to lead discovery and uncover customer goals, current state, and future vision
• Design and deliver tailored, value-driven product demonstrations, custom workshops, and white-glove trials that align to each customer’s business objectives
• Develop compelling presentations and customer-specific collateral
• Translate insights into actionable recommendations for brands and campaigns
• Partner with Account Executives and cross-functional teams to develop strategic, timely, and high-quality RFP/RFI responses
• Maintain deep expertise in CreatorIQ’s platform, integrations, and new product updates
• Communicate effectively with audiences ranging from operational teams to C-suite executives, tailoring the message to each level

Solutions Consultant

Full-stack Engineer

• Collaborate with the team to design, develop, and maintain user-friendly interfaces and features that deliver an exceptional creator experience.
• Contribute to frontend architecture and system design, ensuring scalability, maintainability, and long-term performance.
• Build the tools and workflows that creators rely on to authenticate, run campaigns, manage their businesses, and get paid.
• Optimize performance and ensure responsiveness across devices and screen sizes, delivering a seamless experience for creators on the go.
• Build and style components using JoyUI and other modern CSS frameworks to ensure consistency, accessibility, and usability.
• Work across the stack to integrate frontend applications with backend services and APIs, ensuring stable, reliable interactions throughout the platform.
• Implement effective testing strategies, ensuring high coverage across both frontend and backend components—including unit tests, integration tests, and functional tests.
• Participate in code reviews, providing thoughtful, constructive feedback to maintain best practices and elevate code quality.
• Partner closely with product, design, and backend engineering to shape the future of Creator Tools and influence key architectural decisions.
• Stay up to date with emerging technologies and industry trends, recommending improvements that move us toward a modern, cohesive creator experience.

Senior Full Stack Engineer

Financial Planning and Analysis

• Support the annual budgeting and quarterly forecast processes with a focus on accurate forecasting and variance analysis to provide the business understanding and support decision-making
• Create and maintain monthly and quarterly operational and ad-hoc reports demonstrating financial performance and key business metrics
• Provide in-depth analysis and commentary on monthly and quarterly actuals to plan variances in the income statement, balance sheet, and cash flow
• Ensure reporting accuracy across monthly, quarterly, and year-end report packages and presentation decks
• Update and enhance management reports, board presentations, and investor reports as requested
• Manage and maintain the financial models
• In collaboration with the VP of Finance, manage the implementation and maintenance of forecasting and reporting systems and tools
• Support business units with diligence and analysis surrounding new products, expansion of services, areas of growth, and efficiency. Serve as a point of contact in investigating/evaluating ad hoc business questions.

Financial Planning and Analysis Manager

Data Scientist

• Build & Refine Classifiers: Develop and maintain multi-class text classification models to categorize creator content, brand mentions, and sentiment with high precision and recall.
• Analyze Content Semantics: Utilize Natural Language Processing (NLP) techniques (topic modeling, sentiment analysis, entity extraction) to structure unstructured data from social platforms like TikTok, Instagram, and YouTube.
• Bridge ML and GenAI: Experiment with Large Language Models (LLMs) to augment training data, perform few-shot classification, or summarize complex creator data, interfacing with the engineering team to bring these concepts to life.
• Own the Data Lifecycle: Write efficient code to clean, preprocess, and tokenize large text datasets, ensuring high-quality inputs for your models.
• Measure & Optimize: Work with MLOps to constantly evaluate model performance using standard metrics (F1 score, AUC-ROC) and work to reduce latency for real-time inference needs.
• Build & Integrate: Collaborate with engineering to integrate measurement loops into our broader infrastructure (AWS/GCP), ensuring our model lifecycle is automated and observable.

Machine Learning Engineer

• Architect Annotation & Measurement Pipelines: Own the design and implementation of human-in-the-loop and auto-annotation workflows. You will set up systems (e.g., Label Studio) to establish tight confidence metrics and rigorous Inter-Annotator Agreement (IAA).
• Drive Cost-Efficiency via Evaluation: Create the ground truth, golden sets, and by-model evaluation criteria that allows us to benchmark models and make informed data science decisions. Your work will directly impact margin by enabling us to deploy the right model for the right task.
• Enforce Applied MLOps Standards: Implement "model-as-a-judge" frameworks, deterministic PII scrubbing, and other best practices within our production pipelines to ensure our model-driven products are robust and compliant.
• Collaborate on Model Strategy: Work closely with our Data Science team to make applied generative decisions that result in stronger product outcomes and cost efficiencies.
• Build & Integrate: Collaborate with engineering to integrate measurement loops into our broader infrastructure (AWS/GCP), ensuring our model lifecycle is automated and observable.

Senior MLOps Engineer

Account Executive

• Own and lead complex, full-cycle Enterprise sales processes from prospecting through close, expansion and long-term account growth
• Proactively prospect, identify, qualify and develop a strong pipeline targeting executive-level stakeholders at Enterprise accounts
• Develop and execute comprehensive account plans for named Enterprise accounts, including penetration, expansion, and retention strategies
• Create demand by uncovering executive-level initiatives and business problems and matching them to our solution
• Partner closely with BDRs and Marketing to spearhead account penetration and demand-generation strategies
• Own multi-year account growth and expansion strategy in partnership with Customer Success, including renewals, upsells and long-term value realization across Enterprise accounts
• Drive internal alignment across multiple internal departments, while setting the pace and quality bar for Enterprise deal execution
• High forecast accuracy with clear inspection of deal health and close plans
• Anchor sales conversations in strategic business outcomes and ROI, rather than feature-based selling
• Build credibility and long-term trust with Enterprise stakeholders while influencing complex buying groups
• Anticipate and prepare for objections through regular risk assessment exercises
• Have a deep understanding of the way businesses operate, how private and public companies make decisions and the priorities that drive decisions from the C-level

Senior Account Executive

Data Analyst

• Support data-based marketing content
• Receive, triage, and execute on both recurring and ad hoc requests made to the Marketing team for insights leveraging CreatorIQ’s proprietary data for external use.
• Understand CreatorIQ’s data and data systems
• Utilize internal proprietary software and database query tools to extract relevant metrics and datasets on demand.
• Communicate and work across teams
• Keep various teams and stakeholders consistently informed as to your progress on time-sensitive, high-leverage deliverables.

Marketing Data Analyst

Business Development Rep

• Manage and uncover opportunities from outbound & inbound leads
• Research companies and approach potential partners through a targeted selling strategy
• Connect with prospects using phone, email, and LinkedIn
• Drive revenue by collaborating with account executives and setting meetings for Sales Reps
• Collaborate with the Marketing team on lead generation efforts
• Utilize sales technology such as LinkedIn Sales Navigator
• Become an expert on CreatorIQ’s platform and communicate its value effectively
• Achieve daily and weekly effort metrics such as delivered emails and cold calls
• Achieve monthly quota targets

Business Development Representative

Content Marketing Manager

• Show Up Where (and How) Our Customers Are: Own the brand-led content strategy, core brand channels (podcast, blog, and social), and our emerging creator community to drive organic discovery, consideration, and influence across the customer journey.
• Experiment and Evolve: Pilot new formats, mediums, and distribution approaches, and build playbooks that turn successful experiments into repeatable, scalable motions.
• Turn Content Into a Growth Engine: Build a content engine that connects brand storytelling to business outcomes, improves GEO and LLM visibility, and supports demand generation by influencing the pipeline.
• Scale Content Through Optimization and Reuse: Build systems that prioritize content reuse and leverage, unlocking the full value of existing content libraries — including years of podcast episodes, research reports, and long-form content — and ensuring optimal distribution of both existing and new content.
• Lead Creative Strategy for Major Moments: Own creative strategy and content planning for flagship campaigns, reports, events, and industry activations, ensuring high creative quality and brand distinction.
• Own and Socialize Brand Standards: Own voice, tone, brand guidelines, and content and creative review processes to ensure on-brand excellence and consistency at scale across teams and partners.
• Collaborate Cross-Functionally and with Leadership: Partner closely with senior leaders to tell CreatorIQ’s most important stories, with customers and partners to develop co-marketing content, and align with Demand, Product Marketing, Communications, Sales, and Field Marketing to ensure narratives drive meaningful engagement and business impact.
• Lead and Develop the Team: Build and lead a multidisciplinary content and creative function, mentoring and empowering team members to grow and deliver their most creative and high-impact work, and enabling agency and contractor partners to deliver for the business.