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CreatorIQ

Senior Customer Success Partner – Mid Market

CreatorIQ

Senior Customer Success Partner at CreatorIQ guiding mid-market customers in influencer marketing strategies. Building relationships to enhance platform adoption and ensure customer success.

Posted 7/23/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $93,000 - $110,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management and strategic partnership development, with a strong focus on driving platform adoption and achieving business KPIs in the beauty industry.

Highest-signal resume keywords
Customer Relationship ManagementBusiness KPI ManagementSalesforce ProficiencyProblem SolvingStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
CollaborationCommunicationAdvocacy
Tools & Technologies
SalesforceGSuiteZoomSlackNotionJira
Industry Keywords
Beauty IndustryCustomer EngagementStrategic Business ReviewsAccount Documentation

About the role

Key responsibilities & impact
  • Serve as the primary strategic partner for mid-market customers
  • Build strong relationships with key stakeholders
  • Drive platform adoption and usage by analyzing customer engagement data
  • Own the ultimate success of your portfolio of customers
  • Lead regular strategic business reviews, success planning sessions.
  • Collaborate with Implementation and Services teams
  • Act as the customer’s internal advocate.
  • Maintain account documentation like success plans and meeting notes.

Requirements

What you’ll need
  • 5+ years of proven experience in a customer-facing role,
  • 2+ years of experience within the beauty space
  • Proven success managing toward business KPIs,
  • Skilled in navigating complex organizations
  • Thrives on solving problems and delivering solutions.
  • Must be proficient in Salesforce, GSuite, Zoom, Slack, and tools like Notion or Jira.

Benefits

Comp & perks
  • 15 days vacation
  • Floating and set holidays
  • Wellness allowance
  • Paid parental leave
  • Whole health package: medical, dental, vision, life, disability insurance, and more.
  • 401k (USA) plan to help you plan ahead.
  • Work from home stipend.