Human Resources

• Gestionar los procesos de selección y atracción de talento, garantizando una cobertura eficiente de las necesidades de personal.
• Colaborar con responsables de negocio y operaciones en la planificación de plantilla y definición de perfiles.
• Actuar como referente de Recursos Humanos para los equipos operativos y de dirección, proporcionando asesoramiento en materia de gestión de personas.
• Coordinar los principales procesos del ciclo de vida del empleado, incluyendo incorporación, desarrollo, formación, evaluación y desvinculación.
• Dar soporte en la gestión de las relaciones laborales, asegurando el cumplimiento de la normativa laboral, los convenios colectivos y las políticas internas.
• Garantizar la correcta gestión y actualización de la información y documentación de Recursos Humanos.
• Colaborar con diferentes áreas y centros de trabajo, promoviendo una gestión homogénea y alineada con las necesidades del negocio.
• Participar en proyectos de mejora y transformación de Recursos Humanos, contribuyendo a la optimización de procesos y herramientas.

HRBP – Generalista de RRHH

• Build and own the HR function for a fast-growing organization
• Support international operations and ensure compliance
• Create unified documentation for HR processes
• Partner with leaders to support team growth and structure

HR Generalist

• Act as an HR Business Partner for the revenue organization in Spain and global functional business units
• Support and enable OKRs and Workforce Planning
• Steward performance management and day-to-day people topics
• Serve as a trusted point of contact for employee relations matters
• Provide hands-on HR support across areas such as employee relations, compensation, development, and organizational topics
• Participate in international People projects and contribute to HR programs rollout
• Support the day-to-day management of the office environment and drive employee engagement

HR Business Partner

• Impulsar la estrategia de personas en nuestras tiendas alineándola con los objetivos, la misión y los valores del negocio.
• Análisis del negocio y solución de problemas mediante la comprensión del contexto interno y externo de la región, el uso de datos y KPI´s para identificar tendencias y priorizar a qué debe dedicar tiempo.
• Establecimiento de prioridades y planificación mediante la colaboración con la operación para formular planes de talento.
• Embajador de la cultura, valores y misión de la marca, escucha a los partners, comparte información y busca el bienestar de nuestros partners.

• Support the coordination and administration of core Talent Management programs and processes.
• Assist in planning and organizing learning and development initiatives, workshops, and training programs.
• Coordinate and support employee engagement initiatives and development activities.
• Help structure, document, and improve Talent Management and learning processes.
• Support project planning, tracking, and coordination for Talent Management initiatives and projects.
• Prepare presentations, reports, and communication materials for Talent Management projects and leadership updates.
• Maintain and update training content, documentation, and internal platforms (e.g., SharePoint).
• Support communication with managers and employees regarding development programs and initiatives.
• Assist with surveys, feedback processes, and continuous improvement initiatives related to employee development and engagement.
• Research new digital tools, AI solutions, and market trends in Talent Management, Learning, and Employee Development.

Working Student, Part-time Internship – Talent Management & Learning

• Design and implement local C&B programs, policies and tools, by managing contact with vendors and analyzing market trends, in close alignment with Global C&B strategy
• Manage the complete local payroll process by considering taxes, social security contributions and other deductions, and by ensuring calculation method and payment is accurate, timely, and compliant with local regulations for local employees and expatriates, ensuring payroll data is accurately maintained in P&C payroll systems
• Coordinate with IT about system status and configuration
• Coordinate of Pex /FTE-Budget-Planning in close cooperation with Corporate Controlling and Global C&B, and close collaboration with local Business Partner, and analyze Pex deviation with local and corporate Controlling
• Prepare calculations related to local restructuring processes, personnel expenses in alignment with controlling and Global People Analytics, reports for management and annual bonus calculations and other relevant metrics
• Preparation of documentation for labor inspections and audits
• Participate in local and global P&C projects

Compensation & Benefits Specialist

• Dar apoyo al equipo de Talent Attraction & Acquisition en la gestión y ejecución de procesos de selección, con un foco especial en alumnos de prácticas y/o recién graduados.
• Apoyo en la gestión y ejecución de las necesidades de contratación para SDG Group España, en coordinación con el equipo de Talent Attraction & Acquisition.
• Elaboración y seguimiento de convenios, tanto a nivel externo con Universidades y Escuelas, como a nivel interno con departamento de People First y tutores de la empresa.
• Participación en iniciativas de colaboración con Universidades y Escuelas.
• Publicación de ofertas en diferentes Portales de Empleo.
• Realización de entrevistas, análisis de competencias y de requisitos técnicos de las candidaturas, tanto para estudiantes como recién graduados.
• Acompañar en el diseño, presentación y envío de ofertas de incorporación para personas en plantilla.
• Participar en ferias de empleo y actividades de employer branding a nivel nacional, representando a SDG de manera cercana y profesional.
• Apoyo en los procesos de People First dentro de la oficina de La Rioja.

Técnico de Selección y Gestión de HR

• Act as a strategic partner to European business leaders, shaping people plans that support organizational objectives.
• Coach and influence managers on leadership, performance, engagement, and capability development.
• Partner with global HR colleagues to localise and implement people initiatives across all regions.
• Be responsible to oversee the employee lifecycle including onboarding, offboarding, engagement and development, employee relations.
• Be responsible to issue offer letters and employment contracts across all our regions in Europe in line and being always respectful with our Sabio policies/benefits in each country.
• Lead on complex ER cases, ensuring fair, consistent, and legally compliant outcomes.
• Provide proactive guidance to managers on employee relations, absence management, and wellbeing. Manage, together with our People Administrator, the holiday tool by applying the relevant policy to employees in each country.
• Maintain up-to-date knowledge of European employment laws and advise on policy and practice.
• Deliver annual reward processes (salary reviews, bonus cycles) in collaboration with global Reward teams.
• Advise managers and employees on reward policies, benefits, and recognition frameworks.
• Monitor reward competitiveness through benchmarking and market insights.
• Embed performance management processes, ensuring objectives, feedback, and career development are consistently applied.
• Partner with Talent & Organizational Development colleagues to support succession planning and capability-building in Europe.
• Promote learning opportunities and support managers in developing team skills.
• Partner with leaders on organisational design, restructures, and change programmes.
• Provide HR support during periods of transformation, ensuring employee engagement and risk mitigation.
• Produce and interpret people dashboards, using data to highlight trends in attrition, engagement, performance, and workforce demographics.
• Use insights to influence leadership discussions and inform proactive HR actions.
• Partner with Finance and Operations to ensure workforce data supports broader business planning.
• Working closely with stakeholders to align HR strategies with business goals, supporting organizational changes, restructuring and DEI initiatives.

Senior HRBP

• Gestionar las relaciones laborales en los centros de la compañía dedicados a actividades de telemarketing y servicios digitales, asesorando a las distintas áreas y garantizando el cumplimiento normativo.
• Asegurar el correcto desarrollo de los procedimientos disciplinarios, la interlocución con la representación legal y el soporte técnico al negocio en materia jurídico-laboral.
• Gestión del Régimen Disciplinario: elaboración, aplicación, seguimiento y resolución de expedientes disciplinarios.
• Relaciones con la Representación Legal de las Personas Trabajadoras.
• Apoyo y asesoramiento al cliente interno en materia de relaciones laborales, normativa y procedimientos.
• Seguimiento y control de procedimientos judiciales laborales y actuaciones ante la Inspección de Trabajo y Seguridad Social.
• Preparación de estrategias procesales con despachos externos en juicios e inspecciones.
• Realización de gestiones ante juzgados y organismos oficiales en representación de la compañía.
• Actualización continua de novedades legislativas y elaboración de comunicaciones internas para garantizar el cumplimiento y la adaptación operativa.
• Archivo, control y trazabilidad de la documentación del área

Técnico/a de Relaciones Laborales – Multinacional Líder en Servicios Digitales

• Gestionar las relaciones laborales en los centros de la compañía dedicados a actividades de telemarketing y servicios digitales, asesorando a las distintas áreas y garantizando el cumplimiento normativo.
• Asegurar el correcto desarrollo de los procedimientos disciplinarios, la interlocución con la representación legal y el soporte técnico al negocio en materia jurídico-laboral.
• Gestión del Régimen Disciplinario: elaboración, aplicación, seguimiento y resolución de expedientes disciplinarios.
• Relaciones con la Representación Legal de las Personas Trabajadoras.
• Apoyo y asesoramiento al cliente interno en materia de relaciones laborales, normativa y procedimientos.
• Seguimiento y control de procedimientos judiciales laborales y actuaciones ante la Inspección de Trabajo y Seguridad Social.
• Preparación de estrategias procesales con despachos externos en juicios e inspecciones.
• Realización de gestiones ante juzgados y organismos oficiales en representación de la compañía.
• Actualización continua de novedades legislativas y elaboración de comunicaciones internas para garantizar el cumplimiento y la adaptación operativa.
• Archivo, control y trazabilidad de la documentación del área.

• Elaboración masiva de nóminas y seguros sociales mensuales.
• Gestión masiva de altas, bajas y variaciones en la Seguridad Social por SILTRA/Sistema RED.
• Gestión de los registros de contratos por Contrat@, de certificados de empresa por Certific@2.
• Asesoramiento en materia laboral.
• Tramitación de despidos, finiquitos y expedientes disciplinarios.
• Comunicación con organismos oficiales (Seguridad Social, SEPE, etc.).
• Interpretación y aplicación de convenios colectivos.

Técnico/a de Relaciones Laborales

• - **Document Management:** Support in organizing, filing, and digitizing employee records.
• - **Onboarding:** Assist in preparing for the arrival of new team members (collecting data, preparing welcome kits, and initial documentation).
• - **Data Updates:** Support in maintaining our employee database to ensure all information is up to date.
• - **Administrative Follow-up:** Assist in managing signatures for contracts, certificates, and other employment documents.
• - **General Support Tasks:** Occasional collaboration on office tasks and logistical support for the HR team.

HR Assistant Intern

• LATAM Benefits Ownership — Serve as the primary point of contact for all benefits inquiries, renewals, and day-to-day administration across LATAM markets (e.g., Mexico, Brazil, Colombia, Argentina, Chile). Own the regional renewal calendar end-to-end.
• Vendor & Broker Management — Manage relationships with regional brokers, insurers, and benefits providers. Support renewal negotiations alongside the Total Rewards Manager and monitor SLA delivery.
• Compliance & Statutory Benefits — Maintain working knowledge of mandatory benefits and labor legislation across LATAM markets (e.g., IMSS, INSS, Aportes, AFP). Partner with local HR and Legal to ensure full compliance.
• Workday Administration — Manage benefits data, plan configuration, and business processes within Workday. Maintain high data integrity, lead audits, and produce reporting for stakeholders.
• Global Harmonization Project — Contribute to our multi-year initiative to audit and standardize benefits programs globally. Own discrete workstreams from current-state mapping through implementation support.
• Total Rewards Support — Assist with broader Total Rewards activities including market benchmarking, salary survey participation, and ad hoc compensation analysis.
• Data, Reporting & Cost Management — Use Excel and Google Sheets to track program metrics, audit benefit costs, and maintain regional dashboards that inform decision-making.
• Stakeholder Communication — Build clear, engaging presentations to explain benefits changes, project updates, and program guidance to employees, HRBPs, and leadership.

International Benefits Specialist

• Support end-to-end recruitment processes: job postings, candidate screening, interview coordination, and feedback management.
• Participate in employer branding and talent acquisition initiatives.
• Support onboarding and integration activities for new joiners in the company.
• Assist in the rollout and follow-up of talent reviews, development plans, and performance cycles.
• Coordinate learning sessions, workshops, and internal communication related to employee development.
• Ensure smooth daily HR operations: HR data accuracy, reports, and administrative follow-up.
• Support mobility, organizational changes, and headcount tracking.
• Contribute to transversal HR projects (e.g. engagement surveys, diversity & inclusion initiatives, process improvement).
• Prepare presentations, dashboards, and analytics for HR and management teams.

Operations HR Graduate

• Ensure HR activities are executed in line with agreed HR processes, policies, and applicable legal and labor requirements.
• Act as a trusted advisor to HR, line managers, and employees, providing professional guidance and support within assigned HR activities.
• Propose and support local adaptations to harmonize HR processes and improve efficiency and service delivery.
• Contribute to overall HR process delivery by providing input, participating as a process team member, and engaging in HR projects at local and international levels.
• Apply and maintain relevant HR tools and systems, including Workday and Microsoft Office, ensuring data accuracy and process consistency.
• Support Employer Branding and Employee Attractiveness initiatives, contributing to a strong service and people-focused culture.

• Llevar a la práctica el día a día de los aspectos relacionados con la reglamentación laboral
• Implantar y mantener las normas definidas por la legislación laboral dentro de la empresa
• Atender consultas y recibir reclamaciones
• Asesorar en materia de reglamentación laboral
• Ser responsable de la parte administrativa del departamento: confección de nóminas y seguros sociales, altas, bajas, contratación, etc.
• Comunicación oral y escrita con organismos oficiales
• Otras funciones propias del puesto

Técnico/a Relaciones Laborales

• Gestión de altas, bajas y movimientos de personal
• Gestión de contratos, acogidas y vencimientos contractuales
• Tramitación de excedencias, embargos, certificados y acuerdos de teletrabajo
• Mantenimiento de estructuras organizativas y actualización de datos en SuccessFactors
• Soporte funcional del sistema y gestión de incidencias
• Participación en proyectos de módulo de onboarding y gestión del tiempo
• Administración de beneficios y herramientas corporativas (coches de empresa, Cobee, Seguro médico,..)
• Gestión de CAE/UCAE y control de la documentación preventiva
• Seguimiento de reconocimientos médicos, formaciones y EPIs
• Coordinación de accidentes laborales y relación con Mutua y Seguridad Social

• Support key HR, administrative, and IT coordination processes
• Coordinate onboarding and offboarding processes using established checklists
• Maintain employee and contractor records, including internal directories and org charts
• Assist with basic employee inquiries and route questions to the appropriate contacts
• Track key employee data such as start dates, terminations, and role changes
• Review and track state-level communications and escalate when needed
• Coordinate payment calculations with the Accounting team
• Create and deactivate user accounts based on approved requests
• Manage email distribution lists and aliases
• Provide basic Tier 1 support, including password resets and access troubleshooting, and escalate issues as needed
• Assist with meeting scheduling and administrative coordination
• Maintain shared trackers related to onboarding, offboarding, and access logs
• Coordinate with internal teams and external vendors to support daily operations
• Prepare recurring reports such as open headcounts and departmental headcounts
• Maintain accurate and up-to-date operational data

HR Coordinator

• Manage, clean and update Talent data across systems and dashboards.
• Extract and prepare data for Performance, Succession and Talent Review cycles.
• Maintain documentation, templates, trackers and naming conventions to ensure consistency.
• Support the preparation of Talent Review materials (Talent Cards, summaries, insights).
• Collaborate with HRBPs and managers to gather inputs required for talent cycles.
• Assist in the creation and maintenance of Career Paths documentation.
• Coordinate operational aspects of Talent projects: timelines, checklists, deliverables.
• Prepare simple, clear presentations and reports for internal stakeholders.
• Identify opportunities to improve organisation, structure and data workflows within the team.
• Diagnose and review Talent processes that could be optimised through the implementation of AI tools.

HR Graduate – Global Talent Management

• Act as a trusted HR Business Partner for Iberia leadership teams, supporting business strategy through people-related insights and recommendations
• Advise managers on organizational design, team effectiveness, leadership challenges and performance management
• Anticipate and cover recruitment needs, acting as an internal consultant across the full recruitment lifecycle
• Support performance management, talent development and succession planning processes
• Identify learning and leadership development needs aligned with business strategy
• Participate in salary review, promotion and bonus processes
• Analyze HR KPIs to support decision-making

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