Patient Coordinator

• Be the first point of connection in a patient’s care journey
• Deliver highly personalized support to patients through phone, email, and live chat
• Ensure patients feel heard, informed, and taken care of from the very first interaction
• Guide patients through registration, answering questions, or preparing them for consultations
• Share what makes Spring special on that first phone call to help patients feel welcomed
• Support providers and internal teams to ensure successful patient registration

Virtual Patient Coordinator providing personalized support in a fertility practice

Virtual Patient Coordinator, Mandarin Speaking

Virtual Patient Coordinator providing high-quality support to patients in their care journey at Spring Fertility. Engaging with patients through various communication channels to ensure a seamless experience.

General

• Assess the needs of Helpline users by telephone, online chat, and SMS texting.
• Provide appropriate information and referrals to substance use, gambling disorder, mental health, and related services.
• Reliably staff the Helpline as scheduled.
• Engage and motivate Helpline users to follow through on referrals through use of active listening and motivational interviewing techniques.
• Obtain feedback on interactions with Helpline users.
• Provide service availability information and other provider details through approved sources.
• Gather and record data from Helpline users in Helpline database.
• Verify Helpline users’ insurance status, as applicable.
• Assist in updating Helpline database of state licensed and approved substance use prevention, treatment, and recovery support services as appropriate.
• Escalate consumers interactions to Helpline Clinicians and/or Contact Center Supervisor when applicable.
• Represent the Helpline at outreach events, meetings, and/or presentations as needed.
• Continue to build and develop expertise in substance use disorders, problem gambling, and behavioral health equity.
• Suggest ideas/improvements through participation in teams and committees.
• Consistently attend and actively participate in Helpline meetings and other activities to develop skills and make suggestions for project enhancements.
• Participate in hiring processes for new Helpline staff as needed.
• Assist in the training and mentoring of new Helpline staff as needed.
• Maintain updated resume and bio for use in new business proposals.
• Assist with technical components of new business proposals as needed.

Screening and Information Specialist providing support for substance use and gambling helplines

Screening and Information Specialist

Screening and Information Specialist assisting consumers on substance use and gambling helplines. Engaging with users via calls, chat, and text to provide information and referrals.

Agent

• Ability to handle the stress of a fast-paced eight-hour shift.
• Ability to drive all cargo handling equipment.
• Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly.
• Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents.
• Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment’s arrival at warehouse facility or on hold.
• Provide assistance to customers arriving to retrieve their documents and freight.
• Collect appropriate charges and document method of payment.
• Process “Customs Out” (proof of delivery) for every transaction before the customer’s departure.
• Assist in completion of MAWBS for over-the-counter shipments.
• Confirm all bookings are accepted
• Confirm TSA mandatory screening.
• Data capture AWB information into airline system(s).
• Manifest flight based on information received from the warehouse.
• Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft.
• Verify post flight inventory with documents on hand.
• File maintenance of all pertinent documents and records.
• Prepare various reports (Irregularity, Weekly Import and/or Export Statistics)
• Answer incoming calls and responds to emails.
• Demonstrate diligence required to maintain security under the Airport Police, TSA and United States.
• Retrieve import/deliver export documents to and from aircraft.

Cargo Office Agent ensuring timely delivery and documentation of cargo shipments

Air Cargo Office Agent

Cargo Office Agent responsible for documentation and assisting with customer transactions for cargo shipments. Ensuring compliance with regulations and timely handling of flight arrival and departure tasks.

• Ensure transparency through standardized reporting and executive project updates.
• Identify interdependencies and proactively manage risks within project.
• Track progress against milestones, KPIs, and value realization targets, manage risks, and ensure on-time delivery.
• Develop planning deliverables including detailed timelines, budget tracker, risk & mitigations, and decision logs, escalation paths, and overall project governance.
• Lead end-to-end execution of platform strategic supply chain project or workstreams in support to initiatives that will improve financial performance and support business growth, including Capacity expansion, COGS reduction and working capital optimization.
• Drive alignment across stakeholders, including value stream leaders, operations, finance, procurement, planning, quality and engineering teams.
• Partner closely with Finance to ensure transparency of benefits and tracking of value realization.
• Act as a central connector across functions, ensuring alignment on priorities and execution.
• Influence without authority in a matrixed organization.
• Communicate progress, risks, and outcomes to senior leadership.
• Leverage data, metrics, and analytics to identify improvement opportunities.
• Establish dashboards and KPIs to measure initiative performance and impact.
• Apply operational excellence methodologies (Lean, Six Sigma).

SI&D Project Lead for healthcare innovation in orthopaedics supply chain

SI&D Project Lead – Orthopaedics

SI&D Project Lead responsible for strategic initiatives in orthopaedic supply chain at Johnson & Johnson. Leading projects to enhance operational performance across multiple locations.

• Ensure transparency through standardized reporting and executive project updates
• Identify interdependencies and proactively manage risks within project
• Track progress against milestones, KPIs, and value realization targets, manage risks, and ensure on-time delivery
• Develop planning deliverables including detailed timelines, budget tracker, risk & mitigations, and decision logs, escalation paths, and overall project governance.
• Lead end-to-end execution of platform strategic supply chain project or workstreams in support to initiatives that will improve financial performance and support business growth, including Capacity expansion, COGS reduction and working capital optimization.
• Drive alignment across stakeholders, including value stream leaders, operations, finance, procurement, planning, quality and engineering teams
• Partner closely with Finance to ensure transparency of benefits and tracking of value realization
• Act as a central connector across functions, ensuring alignment on priorities and execution
• Influence without authority in a matrixed organization
• Communicate progress, risks, and outcomes to senior leadership
• Leverage data, metrics, and analytics to identify improvement opportunities
• Establish dashboards and KPIs to measure initiative performance and impact
• Apply operational excellence methodologies (Lean, Six Sigma)

SI&D Project Lead managing cross-functional initiatives in orthopedic supply chain

SI&D Project Lead managing cross-functional initiatives in orthopedic supply chain at Johnson & Johnson. Responsible for strategic E2E transformation and operational performance improvements.

• Establish and manage governance structure across key supply chain initiatives
• Support prioritization, resource & budget alignment, aligned with platform strategic roadmap
• Ensure transparency through standardized reporting and executive updates
• Identify interdependencies and proactively manage risks across initiatives
• Track progress against milestones, KPIs, and value realization targets, manage risks, and ensure on-time delivery
• Translate high-level strategy into actionable roadmaps and execution plans
• Lead end-to-end execution of platform strategic supply chain projects or workstreams in support to initiatives that will improve financial performance and support business growth, including Capacity expansion, COGS reduction and working capital optimization.
• Drive alignment across stakeholders, including value stream leaders, operations, finance, procurement, planning, quality and engineering teams
• Partner closely with Finance to ensure transparency of benefits and tracking of value realization
• Act as a central connector across functions, ensuring alignment on priorities and execution
• Influence without authority in a matrixed organization
• Communicate progress, risks, and outcomes to senior leadership
• Leverage data, metrics, and analytics to identify improvement opportunities
• Establish dashboards and KPIs to measure initiative performance and impact
• Apply operational excellence methodologies (Lean, Six Sigma)

SI&D Project Lead managing strategic initiatives for supply chain at Johnson & Johnson

SI&D Project Lead managing strategic supply chain initiatives across functions at Johnson & Johnson. Focus on driving operational performance and ensuring governance for key projects.

• Follow all proper policies, procedures, and protocols to ensure patient safety at all times
• Inform the patient of all aspects of their exam to their level of understanding
• Ensure patient is cleared of all contraindications and hazards
• Accurately position the patient and ensure their comfort
• Maintain visual and verbal contact with the patient during the exam
• Perform x-rays in accordance to center’s protocol
• Complete all forms pertaining to patient’s exam
• Record patient data to Tech Data Entry program
• Provide and issue films/CD when appropriate
• Forward data and or films/CD to Radiologist upon completion of exam
• Assist clerical staff as circumstances arise
• Clean and re-supply equipment and rooms as needed
• Contrast administration

X-Ray Technologist providing patient care in multiple Massachusetts locations

X-Ray Technologist

X-Ray Technologist providing care across multiple Massachusetts locations, ensuring patient safety and comfort while performing x-rays. Follow protocols and assist clerical staff as needed.

• Follow all proper policies, procedures, and protocols to ensure patient safety
• Inform the patient of all aspects of their exam
• Ensure patient is cleared of all contraindications and hazards
• Accurately position the patient and ensure their comfort
• Maintain visual and verbal contact with the patient during the exam
• Perform scan in accordance to center’s protocol
• Administer intravenous contrast
• Complete all forms pertaining to patient’s exam
• Record patient data to Tech Data Entry program
• Provide and issue films/CD when appropriate

MRI Technologist providing patient care and diagnostic imaging in a remote role

MRI Technologist

MRI Technologist providing patient care and diagnostic imaging at Shields Health Care Group. Collaborate remotely to ensure patient safety and comfort while performing MRI scans.

• Serve as a subject matter expert supporting Medtronic's global import compliance program by determining Country of Origin
• Assign Harmonized Tariff Schedule (HTS) classifications and apply Rules of Origin
• Maintain the trade data required to support compliant importation of medical devices
• Partner with sourcing, engineering, manufacturing, suppliers, and customs professionals
• Evaluate product changes and interpret international trade regulations
• Ensure Medtronic products meet customs requirements across global markets
• Prepare and maintain origin certifications and supporting documentation required for customs compliance
• Participate in internal and external audits by providing supporting documentation and explaining trade compliance determinations

Global Trade Operations Specialist ensuring compliance in international trade for healthcare technology

Global Trade Classification, Country of Origin Specialist

Global Trade Operations Specialist at Medtronic managing compliance in international trade and import operations. Collaborating with multiple teams to support regulatory standards and ensure product compliance.

Community Health Worker

• Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes.
• Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions.
• Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs.
• Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services.
• Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals.
• Develop and implement health promotion programs and activities to address community health needs.
• Collect data and maintain accurate records of patient interactions and outcomes.
• Attend meetings and trainings related to community health promotion and education.

Community Health Worker providing health education and care coordination services

Community Health Worker providing health education and coordination in Boston area for Mass General Brigham. Collaborating with healthcare providers and assisting patients navigating health services.

Program Assistant

• Provide administrative support for the BWH Living Donor center
• Work closely with the Living Kidney Donor Transplant RN Coordinators and multidisciplinary team
• Provide direct support for all administrative needs and care logistics related to living kidney donation
• Supports chart initiation, preparation and maintenance, requests medical records/test results, scans patient records, and mails supplies
• Schedules patient appointments and takes ownership of regulatory-mandated patient follow-up, including data collection and database management
• Serves as a first point of contact for non-clinical questions/issues regarding the living kidney donor transplant program and patient appointments
• Triages messages and communications to RN Coordinators as appropriate
• Maintains patient education materials
• Provides backup support for Practice Assistants and Administrative Assistant as needed/requested
• Activities include answering main telephone line, booking appointments, scheduling surgeries, checking in patients for appointments, and general office support
• Project Management to support program development and coordination for various projects
• Data entry and management of the National Kidney Registry and coordination with the hospital/OR
• Composes and distributes service line or program communications including newsletters, updates, articles, etc.

Providing administrative support for Living Donor Center at Mass General Brigham.

Practice Assistant II – Kidney, Living Donor Transplant Program

Providing essential administrative support for the Living Donor Center. Collaborating with multidisciplinary teams and managing patient logistics in renal transplant processes.

Per Diem

• Properly performs all CT scan examinations appropriate to the age of the patient in inpatient and/or outpatient settings, consistent with departmental and professional standards and protocols.
• Gathers pertinent clinical data and maintains accurate patient records.
• Accurately completes all records, paperwork and billings and submits promptly.
• Positions and transfers patients appropriately and assists physicians with interventional exams.
• Promptly and properly completes exams, performs QC on images and appropriately sends exams to PACS for the physicians to review.
• Assists in maintaining an orderly inventory and in arranging the purchase of needed supplies.
• Assists with other job-related duties including urgent exam requests and scheduling.
• Under the direction of a Radiologist or Emergency Room Physician, performs CT exams using contrast media according to department policy and procedures.
• Establishes IV access for contrast injection according to department policy and procedure.
• Travel between Marlborough and Nashoba/Groton as scheduled to provide operational, administrative, or departmental support.

CT Technologist responsible for scanning and producing CT examinations for patient care

CT Technologist, Per Diem, Float

CT Technologist performing CT examinations for diagnostic interpretation of injuries and diseases. Collaborating with Radiologists and ensuring patient safety in care.

• Properly performs all CT scan examinations appropriate to the age of the patient in inpatient and/or outpatient settings
• Gathers pertinent clinical data and maintains accurate patient records
• Accurately completes all records, paperwork and billings and submits promptly
• Positions and transfers patients appropriately and assists physicians with interventional exams
• Completes exams promptly and properly, performing QC on images and appropriately sending exams to PACS for review
• Assists in maintaining an orderly inventory and arranging the purchase of needed supplies
• Assists with other job-related duties including urgent exam requests and scheduling
• Under the direction of a Radiologist or Emergency Room Physician, performs CT exams using contrast media according to department policies
• Establishes IV access for contrast injection according to department policies
• Travels between Marlborough and Nashoba/Groton as scheduled to provide operational, administrative, or departmental support

CT Technologist providing patient care and imaging services at UMass Memorial Health

CT Technologist, Nights – Float

CT Technologist providing patient care and imaging services at UMass Memorial Health in Marlborough, MA. Responsible for performing CT scans and ensuring patient safety and care.

• Properly performs all CT scan examinations appropriate to the age of the patient in inpatient and/or outpatient settings, consistent with departmental and professional standards and protocols.
• Gathers pertinent clinical data and maintains accurate patient records.
• Accurately completes all records, paperwork and billings and submits promptly.
• Positions and transfers patients appropriately and assists physicians with interventional exams.
• Promptly and properly completes exams, performs QC on images and appropriately sends exams to PACS for the physicians to review.
• Assists in maintaining an orderly inventory and in arranging the purchase of needed supplies.
• Assists with other job-related duties including urgent exam requests and scheduling.
• Under the direction of a Radiologist or Emergency Room Physician, performs CT exams using contrast media according to department policies and procedures.
• Establishes IV access for contrast injection according to department policy and procedures.
• Travels between Marlborough and Nashoba/Groton as scheduled to provide operational, administrative, or departmental support.
• Complies with established departmental policies, procedures, and objectives.
• Attends a variety of meetings, conferences, seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
• Maintains regular, reliable, and predictable attendance.
• Performs other similar and related duties as required or directed.

CT Technologist providing patient care and performing CT scans at UMass Memorial Health.

CT Technologist, Evenings

CT Technologist providing patient care and performing CT scans in MA for UMass Memorial Health. Collaborating with a team to deliver exceptional healthcare services during evening shifts.

• Provides direct patient care services and other related functions in support of the department
• Properly performs all CT scan examinations appropriate to the age of the patient
• Gathers pertinent clinical data and maintains accurate patient records
• Accurately completes all records, paperwork and billings
• Positions and transfers patients appropriately
• Completes exams and performs QC on images
• Assists in maintaining orderly inventory
• Establishes IV access for contrast injection

CT Technologist providing patient care and performing CT scans at UMass Memorial Health

CT Technologist, 24hr, Days – Float

CT Technologist at UMass Memorial Health performing CT scans and providing patient care in the Marlborough, MA area. Responsibilities include exam completion, patient data handling, and assisting physicians.

Representative

• Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting.
• Assesses patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.
• Alerts providers to emergent patient care needs.
• Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
• Confirms and verifies patient demographic and insurance information.
• May collect co-payments from patients upon arrival.
• Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information.

Ambulatory Service Representative managing patient appointments and administrative duties

Ambulatory Service Representative, Surgical Vascular Lab

Ambulatory Service Representative managing patient appointments, medical procedures, and administrative duties. Requires 3 years of related experience and performs various patient needs assessments.

• Performs all types of Cardiac Ultrasound procedures including Transthoracic Echocardiogram, Treadmill Stress Echocardiograms, and Dobutamine Stress Echocardiograms.
• Performs specialized or general procedures according to established departmental protocols.
• Performs ultrasound procedures for Cardiac Ultrasound procedures and other specific areas as required.
• Operates all types of Ultrasound equipment. Performs portable exams in various areas throughout the hospital to include the Operating Room and Intensive Care Units and off-site locations.
• Records images and makes hard copies (CD’s) where applicable.
• Uses Epic to schedule and complete exams as applicable. Completes preliminary reports in Epic.
• Serves as a resource to sonographers, MDs, and students.

Cardiac Ultrasound Technologist performing ultrasound procedures and collaborating with medical teams

Registered Cardiac Ultrasound Technologist

Cardiac Ultrasound Technologist performing various ultrasound procedures at UMass Memorial Health. Collaborating with medical staff and providing quality patient care while utilizing advanced ultrasound equipment.

• Responsible for the procurement of blood specimens from patients for laboratory procedures
• Collecting and transporting the blood samples to the laboratory
• Processing the specimens in preparation for analysis
• Performing EKGs using the GE EKG carts and MUSE software program
• Performing patient registration functions and insurance verification on outpatients
• Proper identification of the patient using two identifies: patient name and date of birth
• Perform a variety of routine and complex blood drawing procedures to include venipuncture and capillary puncture (finger and heel sticks) using standardized equipment
• Respond to all STAT blood work requests within 30 minutes
• Respond to all timed specimen requests within + / - 15 minutes
• Utilize ROVER (positive patient identification system) for all inpatient blood draws
• Enter required patient registration information into the HIS (hospital information system) and perform insurance verification on laboratory outpatients
• Scan all necessary documents into the HIS under the correct patient encounter
• Confer with patients to obtain information for laboratory records, explain procedures, allay fears and elicit cooperation
• Transport specimens to the laboratory while maintaining specimen integrity
• Adhere to standard precautions and all infection control policies and procedures
• Prepare, process, label and store patient specimens according to departmental procedures using approved techniques and equipment, for subsequent analysis by the clinical laboratory
• Respond to the pneumatic tube system and disperse patient specimens to the appropriate lab section in an efficient manner
• Provide technical guidance to Phlebotomy students and new employees
• Review uncollected lists on a regular basis; ensuring all specimens have been obtained
• Centrifuge, aliquot, and appropriately store all reference laboratory specimens per laboratory policies and procedures
• Build transport batches to prepare specimens for courier pickup
• Mail and fax laboratory reports to physician offices
• Provide routine specimen pick-up for all physicians in adjoining medical / professional buildings
• Perform all duties at the Outpatient Lab front desk including but not limited to greeting the patient, placing lab orders in the laboratory information system, check tests ordered and diagnosis for medical necessity, deliver ABN (advance beneficiary notice) to patient when applicable, and make necessary phone calls to physician offices for clarification of orders
• Maintain entire work area including phlebotomy trays in a neat, clean, and organized manner
• Answer the central processing and outpatient laboratory telephones within 3 rings
• Monitor the reference laboratory pending work list and resolve issues as they arise

Central Processing Assistant responsible for laboratory procedures and patient interactions

Central Processing Assistant – Per Diem

Central Processing Assistant responsible for the procurement and processing of blood specimens for laboratory procedures. Engaging with patients and performing EKGs using specialized equipment during work hours.

• Scanning and producing a variety of computerized tomography examinations for physician interpretation and diagnosis of injury and/or disease for all patient ages
• Assists the Radiologist with all diagnostic and interventional procedures
• Delivers exceptional patient care and adheres to radiation standards and guidelines to ensure optimal patient safety and customer service
• Performs related clerical and service duties and assists with other departments as needed

CT Tech responsible for scanning and producing tomography examinations at UMass Memorial Health

CT Scan Tech, Per Diem

CT Tech responsible for scanning and producing computerized tomography examinations at UMass Memorial Health. Delivering exceptional patient care and assisting Radiologists with procedures while adhering to safety standards.

Associate

• Own and execute patient engagement campaigns from kickoff through launch and measurement, managing day-to-day coordination, campaign setup, quality control, and reporting with confidence.
• Build strong relationships with clients and internal partners by serving as the day-to-day contact for owned campaigns, thoughtfully responding to client needs and questions, collaborating cross-functionally, and supporting the onboarding and development of Associates and new team members.
• Contribute to team and campaign success by identifying process improvements, sharing optimization recommendations, and providing informed perspectives on campaign strategy and executional approaches.
• Support the growth of junior team members and new hires by reinforcing foundational campaign processes and Client Solutions best practices while helping foster a collaborative, supportive team culture that reflects Phreesia’s Mission and Values.

Senior Associate managing patient engagement campaigns for healthcare at Phreesia

Senior Associate, Client Solutions – Network Solutions

Senior Associate managing patient engagement campaigns for healthcare at Phreesia. Building client relationships and executing campaigns with focus on quality and process improvements.

General jobs in Massachusetts

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Virtual Patient Coordinator, Mandarin Speaking

Screening and Information Specialist

Air Cargo Office Agent

SI&D Project Lead – Orthopaedics

SI&D Project Lead – Orthopaedics

SI&D Project Lead – Orthopaedics

X-Ray Technologist

MRI Technologist

Global Trade Classification, Country of Origin Specialist

Community Health Worker

Practice Assistant II – Kidney, Living Donor Transplant Program

CT Technologist, Per Diem, Float

CT Technologist, Nights – Float

CT Technologist, Evenings

CT Technologist, 24hr, Days – Float

Ambulatory Service Representative, Surgical Vascular Lab

Registered Cardiac Ultrasound Technologist

Central Processing Assistant – Per Diem

CT Scan Tech, Per Diem

Senior Associate, Client Solutions – Network Solutions