Central Processing Assistant – Per Diem

UMass Memorial Health

Central Processing Assistant responsible for the procurement and processing of blood specimens for laboratory procedures. Engaging with patients and performing EKGs using specialized equipment during work hours.

Posted 7/23/2026part-timeLeominster • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $16 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy procedures, including venipuncture and capillary puncture, while ensuring patient safety and specimen integrity. Proficient in utilizing laboratory information systems and maintaining compliance with infection control policies.

Highest-signal resume keywords

Phlebotomy Certification (ASCP)Venipuncture and Capillary PuncturePatient Registration and Insurance VerificationLaboratory Information System (LIS)Specimen Processing and Transport

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Blood Specimen ProcurementEKG PerformanceSpecimen ProcessingPatient IdentificationCentrifugation and AliquotingDocument ScanningPneumatic Tube System OperationSpecimen Integrity MaintenanceClinical ExperienceStandard Precautions Adherence

Soft Skills

Good Communication SkillsCustomer Service SkillsAbility to Work Under StressCoordination and PrecisionTeam Guidance and Support

Tools & Technologies

GE EKG CartsMUSE SoftwareROVER SystemHospital Information System (HIS)

Certifications & Qualifications

Certified Phlebotomy Course CompletionPhlebotomy Certification (ASCP)

Industry Keywords

Laboratory ProceduresInfection Control PoliciesClinical LaboratoryPatient Specimen ManagementHealthcare Compliance

About the role

Key responsibilities & impact

Responsible for the procurement of blood specimens from patients for laboratory procedures
Collecting and transporting the blood samples to the laboratory
Processing the specimens in preparation for analysis
Performing EKGs using the GE EKG carts and MUSE software program
Performing patient registration functions and insurance verification on outpatients
Proper identification of the patient using two identifies: patient name and date of birth
Perform a variety of routine and complex blood drawing procedures to include venipuncture and capillary puncture (finger and heel sticks) using standardized equipment
Respond to all STAT blood work requests within 30 minutes
Respond to all timed specimen requests within + / - 15 minutes
Utilize ROVER (positive patient identification system) for all inpatient blood draws
Enter required patient registration information into the HIS (hospital information system) and perform insurance verification on laboratory outpatients
Scan all necessary documents into the HIS under the correct patient encounter
Confer with patients to obtain information for laboratory records, explain procedures, allay fears and elicit cooperation
Transport specimens to the laboratory while maintaining specimen integrity
Adhere to standard precautions and all infection control policies and procedures
Prepare, process, label and store patient specimens according to departmental procedures using approved techniques and equipment, for subsequent analysis by the clinical laboratory
Respond to the pneumatic tube system and disperse patient specimens to the appropriate lab section in an efficient manner
Provide technical guidance to Phlebotomy students and new employees
Review uncollected lists on a regular basis; ensuring all specimens have been obtained
Centrifuge, aliquot, and appropriately store all reference laboratory specimens per laboratory policies and procedures
Build transport batches to prepare specimens for courier pickup
Mail and fax laboratory reports to physician offices
Provide routine specimen pick-up for all physicians in adjoining medical / professional buildings
Perform all duties at the Outpatient Lab front desk including but not limited to greeting the patient, placing lab orders in the laboratory information system, check tests ordered and diagnosis for medical necessity, deliver ABN (advance beneficiary notice) to patient when applicable, and make necessary phone calls to physician offices for clarification of orders
Maintain entire work area including phlebotomy trays in a neat, clean, and organized manner
Answer the central processing and outpatient laboratory telephones within 3 rings
Monitor the reference laboratory pending work list and resolve issues as they arise

Requirements

What you’ll need

High School diploma or equivalent
Successful completion of a certified phlebotomy course
Minimum: Completion of 120 hours of clinical experience
Requires the ability to endure periods of heavy workload and stress
Must possess ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed
Good communication and customer service skills
Preferred: Minimum one (1) year of phlebotomy experience with patients of all ages
Phlebotomy certification through American Society of Clinical Pathology PBT (ASCP)

Benefits

Comp & perks

This position may have a signing bonus available