UMass Memorial Health

Human Resources

• Coordinates the work of others as assigned in a medical laboratory section.
• Works with considerable independence to perform and interpret various chemical, microscopic, and/or bacteriologic tests to aid in the diagnosis and treatment of patients.
• Interviews prospective candidates for positions in the laboratory and makes recommendation to Manager.
• Evaluates new hires performance and conducts performance reviews on employees assigned.
• Schedules employees for various lab benches and shifts; reviews all work performed in area to ensure completeness and quality and takes corrective action as necessary.
• Discusses performance issues with employees and recommends disciplinary action to Manager.
• Follows established protocols to perform an all kinds of tests, including the most complex for an assigned area.
• Provides guidance and consultation to Medical Technologist I’s and Medical Lab Technicians in the interpretation of highly complex or unusual test results.
• Interprets and correlates clinical test results with patient history, diagnosis, and clinical condition to explain test results (normal/abnormal) so that appropriate action can be taken.
• Troubleshoots testing process discrepancies.
• Develops new test and quality procedures for assigned area.
• Ensures that test results meet requirements of the laboratory quality control program.
• Ensures preventative maintenance for equipment in assigned area.
• Performs complex troubleshooting, repair, and modification of a wide range of complex equipment and instrumentation.
• May assist in the roll-out of new equipment and equipment modifications.
• Instructs technicians and technologists in the set-up and operation of new equipment and procedures.
• Ensures compliance with all laboratory quality and safety policies.
• Instructs students in clinical laboratory operations and procedures.
• Maintains accurate records of tests performed, using computer-based systems.

Lead Medical Technologist, Lab

• Collects blood specimens by venipuncture and capillary from patients.
• Performs EKG, pulse oximetry, and point-of-care testing on inpatients and outpatients as required.
• Performs venipuncture and capillary phlebotomy procedures on patients using appropriate specimen collection equipment and techniques.
• Review requisition and orders from physicians to ensure appropriate tests are drawn and tests meet guidelines for Medical Necessity.
• Prepares Advance Beneficiary Notice (ABN) for tests that do not meet Medical Necessity guidelines and obtains appropriate signatures from patient and self.
• Processes specimens including centrifugation, pour-off, aliquoting, labeling, and packaging.
• Provides essential patient data and insurance information for registration of specimens.
• Maintains accurate records of processes performed, using manual and computer-based systems.

Phlebotomist, Float

Therapist

• Administers radiation therapy to patients following established standards, practices and guidelines
• Always performing radiation safety measures for the protection of patients and personnel
• Collaborates with the supervisor to deliver appropriate, safe, high quality and cost effective care
• Responsible for efficient operation of the assigned clinical treatment or simulation unit
• Plans, prepares, and delivers a prescribed course of radiation to patient
• Checks prescription, diagnosis, chart and patient-identification prior to treatment
• Explains procedure to patient as means of communication during treatment
• Answers questions and reassures patient
• Reinforces physician's advice to patient regarding reactions to treatment and to care
• Prepares room and equipment for patient according to chart specifications for field size, distance, time, and the like
• Administers radiation therapy treatments observing radiation safety measures for patients and personnel
• Transfers patient safety to treatment table, giving special care to catheters, I.V.’s, and the like
• Monitors patient and equipment during treatment
• Maintains patient markings
• Maintains simulation room
• Assists Radiation (Oncologist) and Physicist in simulation of patients prior to radiation treatments
• Observes patient for unusual reactions and reports to supervisor or others
• Assists in follow-up and clinical examinations of patient
• Maintains departmental records
• Updates patient charts as required
• Maintains records of daily treatment
• Maintains separate files on all therapy patients
• Schedules patient appointments

Radiation Therapist II, Radiation Oncology

• Demonstrates excellent customer service skills
• Appropriately documents all care activity performed and charges in the hospital EMR system
• Participates in hospital and departmental performance improvement activities
• Demonstrates competency in utilization and maintenance of arterial blood gas machines
• Demonstrates competency in proper set up and utilization of all mechanical ventilators
• Demonstrates competency in proper set up and utilization of the V60 NIPPV
• Demonstrates competency in proper set up and utilization of all High Flow Oxygen Therapy systems
• Demonstrates competency in the disinfection, transport and set up of all non-disposable equipment
• Adheres to the Hospitals’ Standards of Behavior
• Completes all hospital and department annual competencies
• Complies with established departmental policies, procedures and objectives
• Attends variety of meetings, conferences, seminars as required or directed
• Demonstrates use of Quality Improvement in daily operations
• Complies with all health and safety regulations and requirements
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors
• Maintains, regular, reliable, and predictable attendance
• Performs other similar and related duties as required or directed

Respiratory Therapist

Administration

• Provide continuous safety observation of patients.
• Ensure patient safety and comfort.
• Support patients with activities of daily living, including ambulating, feeding, and repositioning as directed by nursing.
• Engage with patients if appropriate through casual talk and sensory activities.
• Document and communicate all care through reporting with designated staff.

Patient Safety Observer, Nursing Administration – Per Diem

• Follows established protocols to perform various tests
• Provides guidance and consultation to Medical Technologist I’s and Medical Lab Technicians
• Interprets and correlates clinical test results with patient history, diagnosis, and clinical condition
• Troubleshoots testing process discrepancies
• Assists in the development of new test and quality procedures

Medical Technologist II, Core Chemistry

• Evaluates, plans and performs treatments to alleviate physical dysfunction using manual, functional and physical agent modality techniques.
• Administers therapy evaluations and develops treatment plan for physically, developmentally and/or functionally disabled patient populations.
• Analyzes and interprets data and assesses individually current functional ability.
• Provides individualized treatment plans designed to prevent, restore, remediate or compensate for movement dysfunction.
• Educates patient, family and other caregivers in therapy program and goals.
• Completes departmental statistics and assists in maintenance of orderly, safe and efficient working environment.
• Participates in department quality improvement/assurance activities and program development initiatives.

Physical Therapist I

• Prepares patient for exams as required and insures patient comfort and modesty always
• Performs Computerized Axial Tomography Scan procedures according to department procedure using standard C.A.T. Scan equipment to apply prescribed ionizing radiation to assist physicians in the screening and diagnosis of patient illness and injury for patients of all ages
• Evaluates CT scans for technical quality; collates processed images in sequence and appropriate label
• Prepares CT images for reading by Radiologist through PACs

CT Technologist, Overnight

Executive Assistant

• everyone is a caregiver regardless of their title or responsibilities
• Exceptional patient care, academic excellence and leading-edge research

Unit Secretary

• Performs gross surgical pathology functions including dissection, examination and gross dictation of large and small surgical specimens
• Performance of frozen sections photomicrography of cytological and histological preparations
• Selects and submits tissue sections for microscopic examination
• Maintain tumor bank specimens
• Assists in the training and teaching of residents and post-sophomore fellows
• Performs human post-mortem examinations including review of the patients’ chart with the resident

Pathologist Assistant

• Demonstrates excellent customer service skills.
• Appropriately documents all care activity performed and charges in the hospital EMR system
• Participates in hospital and departmental performance improvement activities
• Demonstrates competency in utilization and maintenance of arterial blood gas machines.
• Demonstrates competency in proper set up and utilization of all mechanical ventilators
• Demonstrates competency in proper set up and utilization of the V60 NIPPV
• Demonstrates competency in proper set up and utilization of all High Flow Oxygen Therapy systems
• Demonstrates competency in the disinfection, transport and set up of all non-disposable equipment.
• Adheres to the Hospitals’ Standards of Behavior.
• Completes all hospital and department annual competencies.

Respiratory Therapist, Per Diem, Various Shifts

• The therapist is expected to be able to perform all modes of Respiratory care as defined in the department policy and procedure manual.
• Demonstrates excellent customer service skills.
• Appropriately documents all care activity performed and charges in the hospital EMR system.
• Participates in hospital and departmental performance improvement activities.
• Demonstrates competency in utilization and maintenance of arterial blood gas machines.
• Demonstrates competency in proper set up and utilization of all mechanical ventilators.
• Demonstrates competency in proper set up and utilization of the V60 NIPPV.
• Demonstrates competency in proper set up and utilization of all High Flow Oxygen Therapy systems.
• Demonstrates competency in the disinfection, transport and set up of all non-disposable equipment.
• Adheres to the Hospitals’ Standards of Behavior.
• Completes all hospital and department annual competencies.
• Complies with established departmental policies, procedures and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.

• Planning and managing the administrative/business affairs for the Department of Psychiatry Medical Group Practice.
• Supporting the Department Chairs and Senior Director in developing and implementing the department's business/strategic plan.
• Assisting in developing and monitoring the department's budget.
• Coordinating the department's staffing activities and facilitating continuous improvement of operations processes in alignment with UMMMH and Medical School strategic objectives.
• Negotiating clinical contracts with outside organizations.

Assoc Academic Administrator – Orthopedics

Events

• Calls insurance companies and utilizes payor web-sites while working detailed reports to secure outstanding payments.
• Reviews rejections in assigned payors and plans to determine validity of rejection and takes appropriate action to resolve the invoice.
• Calculates and posts adjustments based on third party reimbursement guidelines and contracts.
• Makes appropriate payor and plan changes to secondary insurers or responsible parties.
• Inputs missing data as required and corrects registration and other errors as indicated.
• Complies with established departmental policies, procedures and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Maintains, regular, reliable, and predictable attendance.

Physician Billing, Training and Support

• Performs ultrasound scans to produce images to assist physicians in the diagnosis of injury and/or disease for patients of all ages
• Obtains and records appropriate patient clinical information and/or history; verifies physician assessment; adjusts imaging procedures for patient size, age, or condition
• Assists, transfers, and positions patients; ensures modesty and physical safety; selects equipment scan parameters
• Processes and records scanned images per Radiologist protocol; reviews scans with Radiologists; documents work in HIS/RIS/PACS
• Checks operation of equipment; adheres to Q.A and maintenance schedules; maintains cleanliness and room supplies
• Keeps up to date with changes in ultrasonography via inservice study, courses or seminars; participates in professional organizations
• Maintains yearly competency in Trophon disinfection; assists in other area/modalities as needed
• Complies with departmental policies, attends meetings, demonstrates Quality Improvement, and maintains regular, reliable attendance

Ultrasound Technician

• Provide all aspects of respiratory therapy in accordance with Respiratory Care Department policies and procedures
• Work with considerable independence to perform routine and complex patient care in all assigned areas
• Review patients' electronic medical record for history, reason for admission, pertinent laboratory/radiological data, and current orders
• Administer aerosolized medications
• Draw and analyze Arterial Blood Gases and report critical values per hospital policy
• Consult with physician staff and make recommendations regarding therapy type, method, duration, and medication dosages
• Monitor patients' physiological responses to therapy and consult with physicians if adverse reactions occur
• Provide emergency care including assisting with intubation, Rapid Response Team, High Risk Delivery and Code Team
• Inspect, test, clean, and maintain respiratory therapy equipment per department policy
• Demonstrate and instruct respiratory care procedures to staff, patients, and families; provide supervision for students and agency/per-diem personnel
• Set up and operate devices including oxygen therapy, mechanical ventilators, CPAP/Bi-level support, NIPPV, high flow oxygen therapy, and body plethysmograph
• Maintain patient and department records in the electronic medical record and medical administration record
• Participate in departmental quality assurance programs and maintain up-to-date knowledge through educational meetings and conferences
• Provide verbal reports including diagnosis, history, treatment goals, patient response, and suggestions to optimize treatment plan
• Comply with departmental policies, health and safety regulations, attend meetings, and perform other similar duties as required

• Provide individual & group therapy to patients with varied mental health/co-occurring disorders.
• Complete initial assessments, counseling, group therapy, case presentations, treatment planning, and aftercare planning.
• Identify need for medication evaluations and refer to on-site providers.
• Complete documentation and paperwork in compliance with hospital requirements, DMH, BSAS, The Joint Commission, and insurance providers.
• Manage caseload including consultations, collateral contact, and follow-up on missed appointments.
• Maintain licensure and credentialing; comply with departmental policies, attend meetings, use Quality Improvement, comply with health and safety regulations.
• Perform other similar duties as required.

UMass Memorial Health

Lead Medical Technologist, Lab

Phlebotomist, Float

Radiation Therapist II, Radiation Oncology

Respiratory Therapist

Patient Safety Observer, Nursing Administration – Per Diem

Medical Technologist II, Core Chemistry

Physical Therapist I

CT Technologist, Overnight

Unit Secretary

Pathologist Assistant

Respiratory Therapist, Per Diem, Various Shifts

Respiratory Therapist

Assoc Academic Administrator – Orthopedics

Physician Billing, Training and Support

Ultrasound Technician

Respiratory Therapist

Licensed Therapist, LICSW/LMFT/LMHC, Adult Mental Health

Release of Information Associate, HIM