Field Engineer

• Lead commissioning and optimization of advanced BAS for HVAC, lighting, and energy systems.
• Troubleshoot and resolve complex technical and integration issues across multiple platforms (WebCTRL®, Niagara, Schneider, Honeywell).
• Integrate third-party systems using BACnet, Modbus, or LonWorks.
• Configure controls, trends, alarms, and reports; manage secure network connections.
• Provide guidance and mentorship to junior technicians.
• Deliver customer training and ensure systems perform exactly as promised.

Mission Critical BAS/BMS Master Field Engineer

• Ensures reliable operation of mail processing equipment through troubleshooting, diagnostics, maintenance, and repair activities.
• Resolves hardware, software, and system issues to minimize customer downtime and operational disruptions.
• Supports installation, configuration, upgrades, and lifecycle maintenance of mail processing systems and equipment.
• Partners with customers and cross-functional teams to identify root causes and implement effective technical solutions.
• Maintains accurate service documentation, maintenance records, and compliance-related reporting.
• Ensures compliance with safety, quality, and operational standards across all service activities.
• Support on-call and emergency response activities to restore equipment functionality and minimize operational disruptions.

Field Service Support Technician

• Troubleshoots, diagnoses, and repairs Mycronic products on customer premises, at company facility, and via telephone
• Provides training to customers and participates in the set-up and demonstration of new products
• Assists in the preparation of system orders
• Provides pre- and post-sales support for all Mycronic services and products
• Provides meeting and trade show support; including setting up equipment and installing temporary cabling as needed
• Conducts pre-site inspection, preventative maintenance and customer care support for service contracts
• Maintains accurate records to reflect the support and repair history of equipment serviced or repaired
• Submits all necessary paperwork, including travel itineraries, trip reports, activity reports, weekly expense and service reports accurately and in a timely manner
• Maintains all assigned assets (laptop/computer, phone, tools, and repair parts, etc.)
• Returns defective parts replaced during repair in a timely manner to designated depots
• Establishes and maintains open lines of communication with key personnel at assigned accounts to remain current with support, repair and on-going issues (i.e. installations, upgrades, persistent problems)
• Escalates support issues to management when customer satisfaction is jeopardized
• Develops and maintains the knowledge and skills required to produce the highest levels of customer service support
• Becomes familiar with Mycronic equipment applications and products through structured corporate training programs, on the job training, study of Mycronic marketing materials, sales brochures and available self-study programs
• Works closely with customers, sales representatives, product engineers, administrative staff, and other field support personnel to provide the highest level of customer support and satisfaction
• Establishes a communication schedule with service managers and administrators to exchange information on daily and weekly activities
• Meets all assigned targets and goals set by corporate, regional and area managers

Field Service Engineer

• Demonstrate the ability to diagnose errors, technical problems and determine proper solutions.
• Demonstrate good electronic and mechanical repair troubleshooting methodology and maintain technical product knowledge.
• Document and produce timely and detailed service reports.
• A willingness to exceed company and customer requirements.
• Responsive to customer needs and building a positive relationship.
• Ensure all tools and calibrated equipment are properly maintained at all times.
• Meet daily service needs at assigned sites and locations
• Ability to plan and perform repairs and preventative maintenance independently in the field.
• Able to schedule work based on field needs

Field Service Technician

• Install, commission, troubleshoot, and repair Waterjet, CNC Laser, and Press Brake equipment
• Provide hands-on technical support both on-site and remotely
• Train customers on machine operation, preventive maintenance, and safety
• Diagnose and resolve mechanical, electrical, hydraulic, pneumatic, and software issues
• Build strong relationships with customers and become their trusted technical partner
• Support machine performance through routine maintenance and service excellence

• Provide technical support with minimal supervision
• Coordinate with National and Regional cross functional teams for least cost quickest access solutions
• Project Manage access orders to meet customer and business obligations
• Manage Vendor Escalations for orders and systemic issues with vendor partners
• Support monthly reporting and KPI build out, Dashboards and Automation efforts
• Facilitate accurate and timely implementation of new circuits
• Build and maintain positive relationships with 3rd party and Comcast personnel across all local markets and operations

Engineer 3 – Global Service Delivery, Offnet Deployment

• Perform Technical Support to internal and external customers through the Customer Support Call Center
• Manage account schedule and perform the installation, operation, repair and upgrades of equipment within assigned territory.
• Devises and implements preventative maintenance programs and maintains performance and service records for equipment.
• Manage region and schedule to facilitate all aspects of technical / engineering work required to support all products supported and serviced by the technical department.
• Responds to customer requests for emergency service.
• Determines cause(s), troubleshoots and takes corrective action.
• Provides guidance to customers to include Doctors, Nurses and hospital Biomedical engineers along with Field Service Specialists and/or Representatives and assists when customer satisfaction issues arise.
• Manage customer expectations on a regular basis before and after various interactions to ensure customer satisfaction.
• Completes paperwork, documentation and administrative tasks per policy and procedures.
• Complete, clear and timely update in the Service Management System related to Workorder, Orders.
• Complete all processing of RMA returns to support individual usage of parts and equipment.
• Manage allocated inventory and complete required audits to support thereof.
• Completes required training for supported products and processes.
• Acts as customer advocate to represent customer needs internally
• Participate in incident investigation.
• Support installation and support of products in clinical trials, external evaluations, regulatory testing or similar.
• Responsible for communicating business-related issues or opportunities to next management level
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
• Be familiar with and adhere to J&J environmental and safety policies and guidelines.
• Immediately inform supervisors If there are any violations, deviations or hazards present
• Project Management, Presentation, Good communication Skills

• You will be the face of Imperial at customer locations, partnering with our Sales team to create organized, efficient maintenance shops.
• Your work will include installing and organizing inventory systems, shelving, and steel bin setups.
• Identifying, labeling, stocking, and optimizing maintenance products for improved workflow.
• Training customers on our ordering technology, including scanners, mobile apps, and web tools.
• Traveling Monday through Friday to customer locations throughout the United States while building strong customer relationships.

Field Service Technician I

• Serve as the primary onsite representative and communication link between the customer and NCC support teams.
• Provide exceptional customer service while developing and maintaining strong customer relationships.
• Deliver proactive and reactive support to customer operations and equipment.
• Diagnose and resolve mechanical, electrical, controls, and system-related issues at customer facilities.
• Lead and oversee installation, startup, commissioning, and acceptance of NCC-supplied equipment and systems.
• Deliver formal and informal customer training programs on equipment operation, maintenance, and best practices.
• Plan and manage all aspects of assigned service activities and customer visits.

• Installation and repair of finished product on customer jobsites
• Wear appropriate PPE in required areas
• Good written and verbal communication skills

• Troubleshoots and repairs injection molding machines and robots, including conducting tests and inspections on all mechanical, hydraulic, pneumatic, electrical, and electronic or software components including calibrations to optimize performance.
• Performs software and hardware installations.
• Performs all safety checks on equipment.
• Educates customers on equipment and instructs on proper operation.
• Manages resolution of customer issues, including order and installation of replacements parts as necessary.
• Orders replacement parts with diagnoses of problems with control systems and develops an organized approach to solving machine problems and repairs/replaces parts as required.
• Instructs other Service Technicians and/or customer operators on the maintenance and safe operations of injection molding systems.
• Communicates on an ongoing basis with Central Service/Manufacturing/Parts Center to obtain answers to problems encountered in the field.
• Provides written reports on a regular basis to the Service Manager.

• Provide expert-level technical support to customers, including installation, commissioning, maintenance, and repair of complex battery equipment and power systems.
• Diagnose and troubleshoot intricate technical issues, utilizing your in-depth knowledge and advanced diagnostic tools.
• Perform preventative maintenance, system upgrades, and performance optimization to ensure maximum uptime and reliability.
• Proactively identify potential issues and implement preventative measures to avoid costly downtime.
• Serve as a technical escalation point for complex issues encountered by junior technicians.
• Develop and implement advanced troubleshooting techniques and best practices for the team.
• Build and maintain strong relationships with customers by providing timely, efficient, and professional service.
• Effectively communicate technical information to customers in a clear and understandable manner.
• Act as a trusted advisor to customers, providing guidance and recommendations on best practices for equipment operation, maintenance, and safety.
• Conduct on-site customer training and knowledge transfer sessions.
• Lead and manage small to medium-scale field service projects, ensuring timely completion and adherence to project specifications.
• Meticulously document all service activities, including maintenance records, repair logs, and customer interactions.

Senior Field Service Technician

• Perform certification and performance testing of Class I, II, and III biological safety cabinets.
• Certify laminar airflow workstations, clean benches, isolators, RABS, pass-through chambers, and other HEPA-filtered containment equipment.
• Conduct cleanroom certification testing in accordance with ISO 14644 requirements.
• Perform airborne particle counting, airflow measurements, differential pressure verification, temperature and humidity monitoring, recovery testing, and room-classification assessments.
• Certify chemical fume hoods, ducted laboratory hoods, perchloric acid hoods, balance enclosures, and containment ventilated enclosures.
• Execute HEPA filter integrity testing using aerosol photometers and challenge aerosol generators.
• Conduct airflow velocity profiling, volumetric airflow measurements, face velocity testing, containment evaluations, smoke visualization studies, and airflow-pattern assessments.
• Troubleshoot airflow, containment, mechanical, electrical, and control-related performance issues.
• Operate and maintain specialized certification and testing instruments.
• Verify equipment functionality and calibration status before field deployment.
• Maintain service tools, spare parts, consumables, calibration records, and testing-equipment inventories.
• Analyze certification results against applicable standards, manufacturer specifications, and customer requirements.
• Prepare detailed certification reports, field-service reports, repair documentation, calibration records, and technical recommendations.
• Document deficiencies, non-conformances, corrective actions, and completed repairs.
• Communicate findings, deficiencies, and recommendations clearly to customers.
• Represent SOKOL GxP Services professionally during on-site customer engagements.

Field Service Technician – Controlled Environment Certification

• Utilize technical expertise and independent judgment to provide on-site servicing, installation, and repair of complex electromechanical equipment.
• Support customers with operational or maintenance issues.
• Address escalated technical and service-related concerns.
• Diagnose failures in mechanical, hardware, software, and systems.
• Implement effective repairs to minimize downtime.
• Prepare reports for analyzing product failure trends and serviceability issues.
• Assist with the on-site training and development of less experienced field service technicians.
• Act as a key communication link between technical support, management, and the customer.

Electromechanical Field Service Technician III

• provide highest mechanical service to meet customer needs
• perform on-site belt installation, splicing, and preventative maintenance
• repair heavyweight conveyor belt using various methods
• set up, tear down, and maintain support structure
• grease and change out rollers as needed
• install and repair industrial electrical components
• operate telehandlers, forklifts, and/or manlifts
• load and offload work trucks and semi-trailers
• align and calibrate parts and mechanisms
• frontline customer service
• rigging to facilitate lifting of conveyor components
• perform basic millwright tasks
• diagnose problems with equipment and decide repairs

• Provide highly visible customer support through on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems
• Instruct customers in the operation and maintenance of the systems
• Engage with customers to tailor service offerings, including training, support, and upgrades
• Maintain assigned assets including tools and service parts inventory
• Complete all administrative tasks such as time reporting and training

Field Service Engineer – Field Remote

• Assist in servicing, maintaining, and repairing medical imaging equipment at customer locations.
• Evaluate equipment performance and support preventive maintenance, troubleshooting, calibrations, installations, and repairs to meet OEM standards.
• Diagnose and resolve electronic, mechanical, and network issues under the guidance of senior engineers while developing technical skills.
• Document service work accurately and help train end users on proper equipment operation and maintenance.
• Communicate effectively with management and team members, providing updates, reporting issues, and identifying improvement opportunities.
• Represent the company professionally on-site, maintaining strong customer relationships.
• Support continuous improvement by sharing field insights and pursuing ongoing learning in new technologies and repair methods.
• Driving and vehicle operation are essential functions of this role.

Field Service Engineer – Apprentice

• Visit franchise locations to see what’s working — and what could work even better.
• Help owners fine-tune operations, marketing, and sales strategies.
• Dig into P&Ls, uncover growth opportunities, and set smart goals.
• Guide franchisees through marketing campaigns, training programs, and technical setups.
• Be the bridge between franchise owners and our corporate support team.
• Celebrate wins, troubleshoot challenges, and keep everyone moving forward.
• Travel about 50% of the time — exploring your region while helping businesses shine.

Business Advisor, Field Support Specialist

• Responsible for post-sales support to clients.
• Provide technical and operational training, test, adjust, troubleshoot, repair, rebuild, and install CNC machining equipment, peripherals, and upgrades.
• Plan and coordinate activities concerned with installing, repairing, and upgrading equipment.
• Investigate and resolve customer reports of technical problems with equipment.
• Analyze information to determine root causes and recommend repairs or corrective actions.
• Advise management and factory engineers regarding equipment defects and suggestions for improvement.

Field Engineer jobs in Pennsylvania

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Mission Critical BAS/BMS Master Field Engineer

Field Service Support Technician

Field Service Engineer

Field Service Technician

Field Service Technician

Field Service Technician

Engineer 3 – Global Service Delivery, Offnet Deployment

Field Service Engineer

Field Service Technician I

Field Service Technician

Field Service Technician

Field Service Technician

Senior Field Service Technician

Field Service Technician – Controlled Environment Certification

Electromechanical Field Service Technician III

Senior Field Service Technician

Field Service Engineer – Field Remote

Field Service Engineer – Apprentice

Business Advisor, Field Support Specialist

CNC Field Service Engineer