Field Service Technician I

Grainger

Field Service Technician traveling across the United States to help customers optimize maintenance operations. Enjoy hands-on work, problem-solving, and building customer relationships in this active role.

Posted 7/17/2026full-timePittsburgh • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship management and effective communication skills while executing hands-on installation and organization of inventory systems. Capable of optimizing workflows in maintenance environments through training and support of ordering technology.

Highest-signal resume keywords

Customer Relationship ManagementInventory System InstallationHands-On Maintenance WorkStrong Communication SkillsFrequent Travel

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory OrganizationProduct LabelingStocking Maintenance ProductsWorkflow OptimizationTechnology Training

Soft Skills

Self-MotivatedDependableComfortable Working Independently

Tools & Technologies

ScannersMobile AppsWeb Tools

Certifications & Qualifications

Valid Driver's LicenseHigh School Diploma or Equivalent

Industry Keywords

Maintenance ShopCustomer LocationsActive Shop Environments

About the role

Key responsibilities & impact

You will be the face of Imperial at customer locations, partnering with our Sales team to create organized, efficient maintenance shops.
Your work will include installing and organizing inventory systems, shelving, and steel bin setups.
Identifying, labeling, stocking, and optimizing maintenance products for improved workflow.
Training customers on our ordering technology, including scanners, mobile apps, and web tools.
Traveling Monday through Friday to customer locations throughout the United States while building strong customer relationships.

Requirements

What you’ll need

A valid driver's license and high school diploma (or equivalent) are required.
Mechanically inclined and enjoys hands-on work.
Comfortable with frequent overnight travel (up to 90% during scheduled work weeks).
Customer-focused with strong communication skills.
Self-motivated, dependable, and comfortable working independently.
Able to lift up to 75 pounds and work in active shop environments.

Benefits

Comp & perks

Medical, dental, and vision insurance beginning Day One
18 days of Paid Time Off plus 7 paid holidays
6% company contribution to your 401(k) with immediate vesting
Keep your hotel, airline, and rental car loyalty rewards while traveling
Career growth, development, and advancement opportunities within a Grainger company