Field Service Technician

Shape Technologies Group

Field Service Technician for Flow, supporting Waterjet, Laser, and Press Brake systems. Troubleshooting and training customers while traveling extensively across North America.

Posted 7/18/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $33 - $38 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, troubleshooting, and repairing Waterjet, CNC Laser, and Press Brake equipment while providing exceptional customer support and training. Possesses strong mechanical, electrical, hydraulic, and pneumatic skills to ensure optimal machine performance and customer satisfaction.

Highest-signal resume keywords

Waterjet Equipment InstallationCNC Laser TroubleshootingPress Brake RepairMechanical And Electrical SkillsCustomer-Focused Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Waterjet EquipmentCNC LaserPress BrakeMechanical TroubleshootingElectrical TroubleshootingHydraulic TroubleshootingPneumatic TroubleshootingSoftware Issue ResolutionPreventive MaintenanceMachine Operation Training

Soft Skills

Customer-Focused MindsetExcellent CommunicationSelf-MotivatedIndependent Work

Certifications & Qualifications

Valid Driver's LicensePassport

Industry Keywords

Industrial MachineryTechnical SupportService ExcellenceRoutine MaintenanceSafety Training

About the role

Key responsibilities & impact

Install, commission, troubleshoot, and repair Waterjet, CNC Laser, and Press Brake equipment
Provide hands-on technical support both on-site and remotely
Train customers on machine operation, preventive maintenance, and safety
Diagnose and resolve mechanical, electrical, hydraulic, pneumatic, and software issues
Build strong relationships with customers and become their trusted technical partner
Support machine performance through routine maintenance and service excellence

Requirements

What you’ll need

Experience with Waterjet, CNC Laser, Press Brake, or similar industrial machinery
Strong mechanical, electrical, hydraulic, and pneumatic troubleshooting skills
A customer-focused mindset and excellent communication abilities
Self-motivated with the ability to work independently
Valid driver's license and passport required

Benefits

Comp & perks

Comprehensive benefits including medical, dental, vision, life insurance, disability coverage, and 401(k) company match
Tuition reimbursement programs to support your professional growth