Field Service Technician

ATS Corporation

Field Service Technician providing onsite technical support and customer training for automation systems. Leading equipment installation and ensuring customer satisfaction through service excellence.

Posted 7/14/2026full-timeSouderton • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mechanical, electrical, and automation troubleshooting, along with strong customer service skills to effectively manage service activities and customer relationships. Proficient in the installation, commissioning, and training on industrial equipment and systems.

Highest-signal resume keywords

Mechanical TroubleshootingElectrical TroubleshootingAutomation Systems KnowledgeInstallation and Commissioning ExperienceCustomer Relationship Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Mechanical TechnologyElectrical TechnologyIndustrial MaintenanceTechnical Drawing InterpretationSystem Diagnosis and Resolution

Soft Skills

Exceptional Customer ServiceStrong Communication SkillsRelationship Building

Tools & Technologies

ConveyorsWeighing SystemsAutomation SystemsFood Processing Equipment

Industry Keywords

Field Service ExperienceCommissioning ProcessesStartup Processes

About the role

Key responsibilities & impact

Serve as the primary onsite representative and communication link between the customer and NCC support teams.
Provide exceptional customer service while developing and maintaining strong customer relationships.
Deliver proactive and reactive support to customer operations and equipment.
Diagnose and resolve mechanical, electrical, controls, and system-related issues at customer facilities.
Lead and oversee installation, startup, commissioning, and acceptance of NCC-supplied equipment and systems.
Deliver formal and informal customer training programs on equipment operation, maintenance, and best practices.
Plan and manage all aspects of assigned service activities and customer visits.

Requirements

What you’ll need

Associate degree in Engineering Technology, Industrial Maintenance, Electrical Technology, Mechanical Technology, or related field preferred.
Equivalent combination of education, technical training, and field service experience may be considered.
Experience in industrial equipment installation, commissioning, maintenance, or field service preferred.
Strong mechanical, electrical, and automation troubleshooting skills.
Ability to read and interpret technical drawings, schematics, manuals, and procedures.
Knowledge of conveyors, weighing systems, automation systems, and food processing equipment preferred.
Understanding of commissioning and startup processes.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development