Field Service Support Technician

Körber

Field Service Support Technician resolving technical issues for mail processing equipment. Ensuring reliable operation and performance in a fast-paced environment based in Pittsburgh, PA.

Posted 7/23/2026full-timePittsburgh • Pennsylvania, Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting, maintenance, and repair of automated electromechanical equipment, ensuring compliance with safety and operational standards. Proficient in service documentation and customer support to minimize downtime and enhance operational efficiency.

Highest-signal resume keywords

Technical Support ExperienceElectromechanical Equipment MaintenanceCompTIA A+ CertificationOSHA 10/30 CertificationService Documentation Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingDiagnosticsMaintenanceRepairInstallationConfigurationUpgradesLifecycle MaintenanceRoot Cause AnalysisTechnical Solutions Implementation

Soft Skills

Customer PartnershipCross-Functional Collaboration

Tools & Technologies

Mail Processing EquipmentAutomated Systems

Certifications & Qualifications

CompTIA A+Electromechanical Technician CertificationOSHA 10/30 Certification

Industry Keywords

Mail IndustryLogistics IndustrySafety ComplianceOperational Standards

About the role

Key responsibilities & impact

Ensures reliable operation of mail processing equipment through troubleshooting, diagnostics, maintenance, and repair activities.
Resolves hardware, software, and system issues to minimize customer downtime and operational disruptions.
Supports installation, configuration, upgrades, and lifecycle maintenance of mail processing systems and equipment.
Partners with customers and cross-functional teams to identify root causes and implement effective technical solutions.
Maintains accurate service documentation, maintenance records, and compliance-related reporting.
Ensures compliance with safety, quality, and operational standards across all service activities.
Support on-call and emergency response activities to restore equipment functionality and minimize operational disruptions.

Requirements

What you’ll need

2-5 years of experience in technical support or maintenance on automated electromechanical equipment, preferably in the mail or logistics industry
High school diploma or equivalent
Required Certifications: CompTIA A+ or equivalent hardware support certification.
Electromechanical Technician Certification or equivalent (e.g., ETA, IPC)
OSHA 10/30 Certification for safety compliance
Valid Driver’s License
Ability to obtain customer-required clearances, site certifications and training.

Benefits

Comp & perks

Equal opportunity employer
Flexible schedule including evenings, weekends, and holidays as needed