Field Engineer

• Support the X-Ray Systems business as a Field Service Engineer
• Customer relationship management through effective use of technical knowledge to install, troubleshoot, service, and maintain equipment
• Generate service revenue and adhere to regulatory requirements
• Service laser printers, networks, CR & DR X-ray imaging equipment, radio fluoroscopy equipment, and hospital equipment
• Work primarily in hospitals and imaging centers

• The (Cryogenic) Field Service Technician contributes to the success of installing and providing care for on-site nitrogen generation plants and bulk medical or industrial gas systems in a safe and operationally effective manner, aligned with all federal, state/provincial and local codes, and Airgas policies.
• Collaborates on the installation and care of nitrogen on-site generation equipment.
• Supports cryogenic bulk installations both at Airgas facilities and customer sites.
• Restores and optimizes pressure reduction equipment associated with bulk delivery systems.
• Evaluates and performs general improvements to electrical systems associated with N2 generation and cryogenic installations, including: motor controls and relays, low pressure, high pressure and liquid level alarm systems.
• Coordinates the placement of decals and warning signs for the proper identification of hazards, warnings, ownership, normal operational settings, emergency contacts, etc.
• Performs installation of piping systems in alignment with company SOP’s.
• Conducts Site Surveys to foster compliance with all federal, state/provincial and local codes.
• Fosters the security of fencing provided to protect installations from tampering or unauthorized entry.
• Performs periodic preventative maintenance tasks on N2 generation equipment based on the PM schedule to ensure long-term reliability.
• Performs annual evaluations of all bulk installation sites to support their condition and correct operation.
• Champion of safety policies and procedures to ensure everyone returns home safely.
• Maintains an appropriate stock of recommended parts necessary to support typical installations within the assigned customer base.
• Supporting the team in other areas as needed.

Field Service Technician

• Traveling to customer sites to install, fix, repair and maintain machine tool equipment and controls for customer’s organizations
• Using on-line technical documents, manuals and vendor resources to research machine issues
• Ensuring accurate documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company
• Training in CNC repair and Haas equipment is part of the on-boarding process, with factory certification within the first year

CNC Field Service Technician – Remote Work

• Traveling to customer sites to install, fix, repair and maintain machine tool equipment and controls for customer’s organizations
• Using on-line technical documents, manuals and vendor resources to research machine issues
• Ensuring accurate documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company
• Training in CNC repair and Haas equipment is part of the on-boarding process, with factory certification within the first year.
• Perform related duties as required

CNC Field Service Technician

• Perform on-site instruction of customer personnel, writing and modifying maintenance procedures, quality control tests and/or product evaluation, and provide complete and timely reports on all activities with emphasis on defining problems encountered, services.
• Direct the efforts of personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair.
• Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
• Cultivate relationships with internal project teams, customer project teams and contractors.
• Apply troubleshooting, problem-solving, decision-making, and planning skills.

Turbine Startup Field Engineer

• Travel and demonstrate expertise as a technical repair and/or installation specialist for Roche assigned product lines
• Provide routine technical support to customers on operational and maintenance aspects of system equipment
• Perform on-site service, repair and/or installation of company product(s)
• Diagnose mechanical, hardware, software and system failure, using established procedures
• Determine the most cost-effective repair/resolution to minimize customer downtime
• Provide analysis, feedback and recommendations on product failure trends and serviceability issues
• Document all activity in a manner compliant with the company's quality procedures

Field Engineering Specialist

• Perform installations, routine maintenance, and emergency repairs at client locations.
• Troubleshoot hardware, software, and mechanical/electrical issues to identify root causes.
• Determine necessary parts, repairs and maintenance to resolve machine problems.
• Collaborate with the Service Coordinator to provide timely parts quotations and service estimates.
• Build positive relationships with external and internal customers, explain repairs, and teach clients how to properly use and care for their equipment.
• Proactively review machine documentation prior to deployment to properly plan necessary tools, software and necessary resources.
• Submit accurate service reports and track use of stock parts correctly.
• Collaborate with packaging sales representatives to test packaging materials and recommend machine settings that optimize materials usage/performance at customer facilities.
• Complete OEM training as required.
• Follow all OSHA standards, machine safety documentation, client and company safety protocols.

• Conduct on-site maintenance, troubleshooting and repair of the Skydio X10 Dock products
• Perform preventative maintenance, replace hardware components, and restore systems to operational conditions
• Travel frequently throughout the US, including overnight travel
• Maintain strong communication with internal support teams during tasks
• Update cases and work orders with detailed documentation of work completed

• Perform on time and accurate Preventative Maintenance in one or more modalities of equipment.
• Follow all Field Modification Instructions and/or Instrument Service Information bulletins.
• Work with experienced Field Engineers to learn troubleshooting, repair and equipment installation techniques.
• Aid in driving customer satisfaction through Service Excellence.
• Partner with customers and recommend value-added services.

Field Engineer 1, Central IL

• Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
• Serve as a member of the account community for key accounts.
• Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.

Field Service Engineer

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
• Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

• Perform field service work at customer sites which includes installation, commissioning, testing, integration, optimization, maintenance and repair, ensuring full functionality according to machine specifications.
• Perform all mechanical, electrical, electronic and optical tuning and setup.
• Analyze, evaluate and diagnose equipment; troubleshooting machine problems through to resolution.
• Perform preventative maintenance including preseason service, postseason service and enhancing ongoing performance of machines.
• React in a prompt and professional manner to customer machine issues in the field.
• Where an easy fix is not possible, ensure customer is well informed of the next steps and potential costs.
• Address customer complaints and if necessary, escalate to appropriate stakeholders.
• Maintain close relationships and work collaboratively with engineering, research & development, sales, customer solution delivery and other internal stakeholders for continuous improvement activities, to advise on any potential sales opportunities and to successfully complete projects.
• Contribution and collaboration is vital whether its research and development site testing, refurbishment, refitting, upgrades or new installs, all projects require teamwork.
• Act as the voice of the customer in the value chain to improve products systems and services, by reporting on feedback and comments received in the field leadership, research and development, or sales.
• Assist with training and development of new Field Service Engineers, as requested.
• Instruct and train customers on operation of machine, utilization and required maintenance of the systems.
• Manage and control tools, test equipment, technical documentation and other assigned equipment.
• Embrace related assignments and responsibilities as required to contribute to the overall success of the team.
• Promote a “Safety First” culture throughout the company, our customers, and our industry.

• Serve as a senior technical resource responsible for leading complex engineering work supporting the operation, maintenance, repair, and long-term asset management of Dairyland Power’s gas turbine plant equipment and auxiliary systems.
• Provide technical leadership, establish or improve maintenance and reliability strategies, diagnose complex equipment malfunctions, and develop safe, engineered, and cost-effective solutions.
• Lead cross-functional initiatives and serve as a primary technical advisor for gas turbine outages, performance, and reliability.
• Serve as senior/resident engineering lead for assigned gas turbine facilities as directed, providing strategic and day-to-day engineering support and ensuring effective communication and alignment between Operations, Plant Engineering, and plant leadership.
• Lead technical direction, planning, and execution strategy for major gas turbine maintenance outages (Combustion, Hot Gas Path, Major Inspection, Generator, etc.), including scope development, risk identification/mitigation, and post-outage lessons learned.
• Produce and/or approve high-quality outage and investigation reports, including repair/replace recommendations, technical justification, and lifecycle impacts.
• Lead evaluation of OEM/service bulletins and fleet-wide recommendations; define compliance and implementation strategy and ensure technical consistency across facilities.
• Develop, optimize, and standardize maintenance management and reliability programs/best practices for dual-fuel gas turbine operations; drive continuous improvement using performance and reliability metrics.
• Lead troubleshooting and root cause analysis of complex turbine and auxiliary system issues, integrating multi-discipline input; develop corrective action plans and prevent recurrence.
• Provide senior-level technical specifications and procurement support; evaluate vendor proposals and technical deviations; support selection decisions and contract technical requirements.
• Lead documentation for major engineered and special maintenance projects (project requests, estimates, schedules, procurement documents, progress/completion reporting) and ensure documentation quality and completeness.
• Ensure cooperative resources are used in a cost-effective manner; provide technical input that supports long-term cost optimization and reliability goals.
• Direct and coordinate the activities of A/Es, consultants, business partners, OEMs, and DPC personnel for successful completion of complex projects; ensure quality, schedule, and safety expectations are met.
• Lead data collection, analysis, and trending (performance, reliability, failure modes) to identify issues and improvement opportunities; recommend and justify operational and equipment changes.
• Provide senior technical support in communications with regulatory agencies at federal, state, and local levels as needed; ensure technical accuracy and completeness of engineering-related responses.
• Maintain and expand professional expertise through industry engagement, conferences, and professional networks; bring forward relevant innovations and lessons learned to improve fleet performance.
• Lead feasibility studies, surveys, and engineering investigations; lead/approve engineering design reviews and provide technical authority input into contract documents.
• Perform and/or review engineering design calculations and sketches as necessary for engineered and special projects; ensure engineering rigor and compliance with applicable standards.
• Establish expectations for project recordkeeping and documentation; ensure accurate and timely administrative control of technical records, drawings, photos, and project documentation.
• Lead evaluation and use of computer programs/models to assess operational changes and unit modifications; validate assumptions and results; guide others in model use as appropriate.
• Provide senior technical support and consultation to other Operations division engineers; act as a go-to technical resource for gas turbine engineering issues.
• Lead and/or chair multi-department projects or committees and drive alignment across stakeholders.
• Make safety a priority in all duties; promote and reinforce safe work practices and hazard awareness across internal and external work teams.
• Perform other duties as assigned.

Senior Field Engineer

• Travel weekly to customer sites within the assigned territory
• Perform factory-level installation, repair, retrofits, upgrades, calibration, and preventive maintenance on mechanical, electromechanical, hydraulic, and pneumatic equipment
• Provide professional customer support via onsite visits, phone, email, and written correspondence
• Promote preventive maintenance contracts, calibration services, spare parts, consumables, and equipment sales
• Maintain accurate and timely service documentation, customer records, and visit reports
• Manage and maintain appropriate spare parts inventory within the service vehicle

• Utilize an advanced understanding of customer needs and technical leadership expertise to champion the return on engineering investment.
• Serve as the primary subject matter expert for RF and Microwave demand creation activities, providing comprehensive pre-sales and post-sales technical support to help customers select the appropriate RF/Microwave components for their systems.
• Employ technical knowledge to influence designs through solution selling, resources, and strategies with the goal of maximizing Richardson RFPD content in every customer design.
• Conduct technical calibrations and research alongside sales and other Richardson RFPD departments, as well as suppliers, in support of customer designs.
• Attend supplier training sessions, both in person and via conference calls.
• Channel the "voice of the customer" to internal departments and suppliers to shape future product development.
• Identify key decision-makers among suppliers and customers.
• Manage supplier and customer expectations by developing and nurturing relationships, ensuring that stakeholders are kept informed about activities, plans, and progress toward initiatives.
• Actively participate in strategic branch meetings and quarterly business reviews (QBRs).
• Develop and implement strategic technical plans by supplier line or customer solutions.

Field Applications Engineer – RF and Microwave

• Responsible for customer satisfaction in all aspects of the job.
• Drive a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a “first time fix”.
• Manage a customer account in its entirety and determine where additional value can be provided.
• Build and grow strong customer relationships while contributing to individual and district revenue success.
• Support field service maintenance agreement growth through monthly recurring billing.
• Achieve visibility and accountability, with expected year-over-year growth target of 8–10%.

Field Service Engineer – Chicago, Illinois

• Commissioning of CV Technology explosion mitigation systems.
• Verify the functionality of the CV Technology protection system
• Providing familiarization training for plant personnel
• Provide outstanding service to our clients
• Emergency services in the event of system activation
• Completion of written reports for any site visit; commissioning, maintenance, or emergency service.
• Submitting personal expenses and booking travel accommodations
• Quote spare parts and/or services

Field Service Technician – Travel-Based

• Commission, repair, and service mechanical and electrical equipment associated with new Data Center Cooling projects
• Review work orders, blueprints, schematic diagrams and related materials to determine tasks to be performed, tools, equipment, and parts needed for installation or repair
• Demonstrate experience in managing challenging jobs with the objective to mitigate the impact on customer’s building/experience while also minimizing the financial burden on the company
• Consult with engineering and manufacturing personnel to resolve unusual problems in system operation and maintenance
• Provide superior customer service to both internal and external customers while maintaining a professional appearance and demeanor
• May advise management regarding customer satisfaction, product performance, and suggestions for product improvements

• The Field Service Technician must live in or be prepared to relocate to the Northern Chicagoland area to support local Public Safety clients.
• Responsibilities include providing technical support for specialized systems and product applications.
• This involves advanced troubleshooting for software-driven electronics, setting up communication infrastructure, and optimizing RF and Broadband architectures, including legacy analog and advanced digital P25 data systems.
• Test, document, optimize, and maintain complex communications systems, providing weekly reports on all progress and activities.
• Demonstrate deep expertise in wired communications systems like LAN and WAN, including the installation and configuration of routers, switches, firewalls, and cabling.
• Manage and troubleshoot server hardware, operating systems, and software infrastructure to resolve application-level issues.

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Field Engineer

Field Service Technician

CNC Field Service Technician – Remote Work

CNC Field Service Technician

Turbine Startup Field Engineer

Field Engineering Specialist

Field Service Technician

Field Service Technician

Field Engineer 1, Central IL

Field Service Engineer

Field Service Technician

Field Service Engineer

Senior Field Engineer

Field Service Engineer

Field Applications Engineer – RF and Microwave

Field Service Engineer – Chicago, Illinois

Field Service Technician – Travel-Based

Field Service Technician

Field Service Technician

Field Service Engineer