Experienced Field Service Engineer – Liquid Chromatography, Mass Spec

Pace® Labs

Field Service Engineer responsible for executing and overseeing maintenance of analytical instrumentation. Working with advanced analytical instruments including HPLC, UPLC, LC/MS, LC/MS/MS with customer support.

Posted 7/8/2026full-timeMorrisville • Illinois, Maryland, Massachusetts, New Hampshire, North Carolina • 🇺🇸 United StatesSeniorLead💰 $90,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for executing and overseeing the maintenance, repair, and qualification testing of analytical instrumentation (HPLC, UPLC, LC/MS, LC/MS/MS)
Provides advanced to expert maintenance, diagnosis, and repairs of HPLC, UPLC, LC/MS and/or LC/MS/MS
Provides calibration and qualification of HPLC, UPLC, LC/MS and/or LC/MS/MS
Recommends and implements improvements to HPLC, UPLC, LC/MS and/or LC/MS/MS systems
Interacts with customers/staff to provide advanced to expert analytical instrument support, explanation of troubleshooting results, and solutions based on troubleshooting
Drafts and/or revises technical documentation and standard operation procedures as needed
Participates in cross-functional project or program objective and other project requirements
Provides advanced to expert analysis and interpretation and counsel to staff, management, and functional leaders regarding equipment policies, programs and practices involving standard operations

Requirements

What you’ll need

Bachelor's degree in chemistry, biochemistry, electronics, or a closely related field
eight (8) years instrument/equipment troubleshooting and repair work
Advanced to expert knowledge of HPLC, UPLC, LC/MS and/or LC/MS/MS
Advanced to expert knowledge in testing tools, instruments, and calibration
Comprehensive understanding of the administration and oversight of area programs, policies, and procedures
Advanced to expert understanding of comprehensive testing tools, equipment, and calibration
Skills in performing advanced to expert HPLC, UPLC, LC/MS, and/or LC/MS/MS troubleshooting.
Ability to prepare expert functional reports, correspondence, and other written materials
Experience administering instrument, mechanical, electrical, and software-based functions

Benefits

Comp & perks

competitive salaries
health insurance
dental vision
401K retirement savings plan (100% vested immediately in the employer match)
life insurance
disability and voluntary benefits
paid time off for holiday, sick, and vacation days
HSA
wellness program
flexible spending accounts
tuition reimbursement
Employee Assistance program
parental leave
optional legal coverage and ID theft

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HPLCUPLCLC/MSLC/MS/MSTroubleshootingCalibrationAnalytical InstrumentationTesting ToolsEquipment RepairTechnical Analysis

Soft Skills

Customer InteractionCommunicationProblem SolvingCollaborationReport Preparation