Business Operations

• Partner with clients to gather, analyze, and document business requirements.
• Translate business requirements into integrated Microsoft Dynamics 365 Project Operations and Business Central solutions.
• Configure and implement Microsoft Dynamics 365 Project Operations and Business Central functionality, including project planning, resource scheduling, budgeting, forecasting, time and expense management, project accounting, and financial management.
• Facilitate discovery workshops and recommend industry best practices based on client business needs.
• Collaborate with technical consultants to support integrations between Microsoft Dynamics 365 Project Operations, Business Central, and other enterprise applications.
• Develop functional specifications, business process documentation, and user guides.
• Lead functional testing, user acceptance testing (UAT), and solution validation.
• Deliver end-user training and provide implementation and post-go-live support.
• Partner with project managers to support successful project delivery.

Microsoft Dynamics 365 Functional Consultant, Project Operations, Business Central

• The Director, Business Operations is a critical role in the Communications team, providing support to the team and delivering excellence in an exciting, fast-paced and high-performance work environment.
• This role is instrumental in advancing the communications function through transformational operating model improvements, capability-building, AI adoption, and stakeholder engagement, project management, delivering measurable results and fostering a culture of innovation and agility.
• Collaboration across functions and geographies is vital as the Director will handle complex situations and multiple responsibilities, simultaneously balancing short-term and long-term projects with the urgency of immediate demands.
• Help the Chief Communications Office maximize her time and executive visibility – both internally and externally- within a strategic framework.
• Help identify, organize, and bring to the Chief Communications Officer critical issues and required information to help improve decision making and problem-solving.
• Support effective flow of information and decisions for the Chief Communications Officer.
• Support Communication team projects, strategic offsites & other events.

Director, Business Operations – Communications Team

• Serves as the sourcing organization’s primary point of contact and subject matter expert with compliance and regulatory functions (e.g., FAR, DFARS, ITAR/EAR export control, CPSR, internal audit); confirm applicable frameworks for this org
• Monitors compliance and procedure changes communicated by the compliance organization and translates them into practical guidance for the sourcing team
• Establishes and leads a peer review Center of Excellence (COE) for procurement documentation and PO packages, including standards, checklists, and escalation criteria
• Recruits, trains, and coordinates peer reviewers across the sourcing team
• Performs reviews of high-dollar/high-risk PO packages prior to release to confirm alignment with current procedures; flags gaps to compliance and partners with buyers on remediation
• Develops and delivers training to the sourcing team on procedure changes, compliance updates, and quality standards
• Creates and maintains work instructions, guidance documents, and desktop procedures
• Partners with various functions within GSC to close process gaps

Supply Chain Business Operations Compliance Specialist

• The Business Process Leader, Reporting leads and coordinates end-to-end business process activities to deliver accurate, timely, and widely adopted reporting across MMA.
• Collaborates closely with the Business Process team, Data Insights & Reporting Center of Excellence (COE), and national and regional stakeholders to translate reporting requirements into effective, technology-driven processes aligned with client services workflows and the agency management system.
• Accountable for managing reporting intake and incident triage, maintaining clear and authoritative documentation, and driving continuous process improvements.
• Ensures consistent data interpretation, operational efficiency, and strong user adoption throughout the organization.
• Engages cross-functional teams (operations, finance, IT, sales, client services, etc.) to map current state, design future workflows, and produce requirements and acceptance criteria.
• Manages in‑flight work and program status for active reporting requests and enhancements; tracks progress, coordinates dependencies, identify and escalates blockers, and ensures timely handoffs to delivery teams.
• Communicates status, risks and recommendations clearly and professionally to stakeholders at all levels.

Business Process Leader, Reporting

• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
• Identify opportunities to automate manual processes and optimize operational efficiency

Senior Associate, BizOps & Analytics

• oversee a team of business professionals responsible for the end-to-end aspects and overall ownership of assigned processes
• guides team members to collaborate with enterprise partners in the facilitation and development of business rules, gathering of requirements, artifacts and process management
• guides team members in the ownership of assigned processes to include, capturing, documenting and sustaining processes
• maintains compliance with policies, procedures and regulations
• identify process gaps and opportunities, recommend solutions and develop and monitor key process performance indicators
• aligns with enterprise partners to define backlog and present the business case to compete for funding and ultimately ensure execution to output
• defines, develops and evaluates performance metrics to establish process success
• engages stakeholders to ensure cohesive and continuous alignment to measures of success
• utilizes and oversees reporting, data, and analytics to measure process and project performance
• ensures risk mitigation is a top priority by diagnosing and quickly resolving risk opportunities
• manages identifies business process risks and oversees that appropriate controls are captured, documented, sustained and ultimately mitigated
• builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities
• stays current with emerging technologies and evaluates business processes to lead continuous process improvement efforts

Director, Business Process Ownership – Claims Optimization

• Perform activity and data modeling
• Develop modern business methods
• Identify best practices and create and assess performance measurements
• Create process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams
• Recommend and facilitate quality improvement efforts
• Communicate verbally and in writing with business and technical personnel at all levels.

Junior Business Process Re-engineering Specialist

• Lead day-to-day execution of core GMS business operations, including: Resource & bench management, Workforce and financial forecasting, Pipeline / PRT tracking and governance
• Own process integrity, standardization, and performance across the business
• Provide leadership with timely, accurate, and actionable insights to drive decision-making
• Lead and drive internal GMS initiatives (e.g., operating model evolution, tooling, governance improvements)
• Act as the connective layer across Finance, Delivery, People, and Solutions functions
• Establish and track operational KPIs (e.g., utilization, forecast accuracy, reporting SLAs)
• Identify and implement improvements to enhance scalability, efficiency, and cost performance

Business Operations Lead

• Translate business strategy into a prioritized roadmap of initiatives
• Partner with leaders across Sales, Product, Finance, Analytics, and Operations
• Lead high-impact cross-functional initiatives
• Use data and performance insights to identify opportunities and evaluate progress
• Lead and improve the team’s rhythm of business
• Support long-range planning and annual operating plan processes
• Build clear materials and recommendations for decision-making
• Improve processes, planning mechanisms, and operating models

Principal Business Operations Manager

• Provide oversight and coordination of departmental strategic planning, business and workforce plan development
• Lead the creation of the departmental strategic plan, focused business growth objectives and enterprise goals
• Manage the overall workforce plan and staffing models
• Facilitate the adoption of standard operating procedures and processes for the department
• Lead and coordinate work for special projects or initiatives for the division as assigned
• Lead the consolidation and standardization of data analysis and reporting for relevant business operations
• Coordinate divisional budget analysis and review progress against administrative cost reduction goals

Principal Business Operations Advisor

• Own the end-to-end performance reporting framework, defining and maintaining the metrics that tracks business health and progress against goals
• Build, maintain, evolve, and shape dashboards and reporting infrastructure, ensuring stakeholders have accurate, timely visibility into key performance indicators, and proactively identifying and raising risks and opportunities in the business
• Design and execute ad-hoc analyses to answer critical business questions—diagnosing performance anomalies, surfacing underlying drivers, sizing opportunities, and stress-testing assumptions
• Build and maintain business performance forecasts, translating leading indicators and historical trends into forward-looking projections that support planning and forecasting processes
• Synthesize complex quantitative findings into clear, executive-ready narratives that drive alignment and decisions across cross-functional stakeholders
• Partner closely with Data Engineering, Data Science, and Product Analytics teams to ensure data infrastructure, definitions, and pipelines support the team’s analytical needs
• Identify gaps in current measurement approaches and proactively develop new frameworks to track emerging products and initiatives
• Orchestrate collaboration across Product, Data Science/Data Engineering, Finance, Marketing, Sales, and Customer Experience teams to ensure data and insights are connected to strategy and execution

Senior Strategy and Business Operations Manager

• Partners with the business and Information Technology to meet the needs for COSA data reporting, analytics and complex projects
• Manages the compilation, analysis and reporting of COSA data
• Acts as a subject matter expert in consulting and advising business partners on ad hoc or undefined matters related to business analytics
• Identifies and pursues opportunities to use advanced data delivery and business solutions techniques
• Interacts across key stakeholders to improve efficiency and effectiveness of reporting needs
• Directs quality work efforts, team assignments and problem resolution
• Provides consulting to define problems, insights into what happened and suggests alternative performance metrics
• Fosters proactive communication between business processes and analytics team to improve analytics delivery
• Ensures risks associated with business activities are effectively identified, measured, monitored and controlled

Lead Business Operations Analyst – Claims Workforce Analytics

• Responsible for driving strategic process transformation initiatives across business units.
• Applies deep expertise in process improvement methodologies to solve complex business challenges and align process design with enterprise goals.
• Leads high-impact projects, advises senior leadership, and champions a culture of continuous improvement.

Principal Business Process Optimization Analyst

• Identify and execute improvements in engineering processes, workflows, tools, and training.
• Support development and implementation of metrics and KPIs across multiple engineering disciplines, establishing a foundational framework for collection and reporting.
• Facilitate cross-discipline collaboration among engineering teams with a focus on compliance, process improvement, resource utilization, and competency development.
• Champion a culture of continuous improvement, innovation, and engineering best practices across all levels of the organization.
• Partner closely with training owners to inform design and execution of engineering learning & development initiatives.

Business Process Improvement Manager

• Lead day-to-day execution of core GMS business operations, including: Resource & bench management, Workforce and financial forecasting, Pipeline / PRT tracking and governance
• Own process integrity, standardization, and performance across the business
• Own GMS management information (MI), dashboards, and executive reporting
• Provide leadership with timely, accurate, and actionable insights to drive decision-making
• Lead and drive internal GMS initiatives
• Operate as the program manager across all internal workstreams with clear accountability for outcomes
• Act as the connective layer across Finance, Delivery, People, and Solutions functions
• Drive alignment on priorities, timelines, and execution across all GMS sub-functions
• Establish and track operational KPIs
• Identify and implement improvements to enhance scalability, efficiency, and cost performance

• Drive process improvement initiatives
• Support the development of tools and processes linking Six Sigma services with business strategy
• Manage relationships with a segment of the business
• Oversee project funnel
• Align initiatives across service teams
• Establish intake and governance process for resource optimization
• Lead cross-functional teams on complex projects
• Monitor and communicate results of process improvement initiatives

Business Operations jobs in Virginia

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Microsoft Dynamics 365 Functional Consultant, Project Operations, Business Central

Director, Business Operations – Communications Team

Supply Chain Business Operations Compliance Specialist

Business Process Leader, Reporting

Senior Associate, BizOps & Analytics

Director, Business Process Ownership – Claims Optimization

Junior Business Process Re-engineering Specialist

Business Operations Lead

Principal Business Operations Manager

Principal Business Operations Advisor

Senior Strategy and Business Operations Manager

Lead Business Operations Analyst – Claims Workforce Analytics

Principal Business Process Optimization Analyst

Business Process Improvement Manager

Business Operations Lead

Senior Consultant, Business Process – Transformation