Business Operations Lead

Guidehouse

FS GMS Operations Lead overseeing execution, governance, and optimization of GMS business operations. Driving cross-functional alignment and operational maturity for senior leadership in a professional services firm.

Posted 5/28/2026full-timeRemote • Virginia • 🇺🇸 United StatesSenior💰 $98,000 - $163,000 per yearWebsite

About the role

Key responsibilities & impact

Lead day-to-day execution of core GMS business operations, including: Resource & bench management, Workforce and financial forecasting, Pipeline / PRT tracking and governance
Own process integrity, standardization, and performance across the business
Own GMS management information (MI), dashboards, and executive reporting
Provide leadership with timely, accurate, and actionable insights to drive decision-making
Lead and drive internal GMS initiatives
Operate as the program manager across all internal workstreams with clear accountability for outcomes
Act as the connective layer across Finance, Delivery, People, and Solutions functions
Drive alignment on priorities, timelines, and execution across all GMS sub-functions
Establish and track operational KPIs
Identify and implement improvements to enhance scalability, efficiency, and cost performance

Requirements

What you’ll need

5+ years of experience in business operations
Requires a University Degree and prior relevant experience
Demonstrated ownership of forecasting, workforce planning, and operational governance at scale
Strong executive presence with ability to influence at Partner / Director level
Highly structured, data-driven, and execution-focused

Benefits

Comp & perks

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business operationsresource managementworkforce forecastingfinancial forecastingpipeline trackingperformance trackingoperational KPIsprocess standardizationdata-driven decision makingprogram management

Soft Skills

leadershipinfluencestructured thinkingexecution focuscommunicationaccountabilitycollaborationinsight generationprioritizationproblem-solving