Principal Business Process Optimization Analyst

Navy Federal Credit Union

Principal Business Process Optimization Analyst leading strategic process initiatives across business units at Navy Federal. Applying expertise in process improvement methodologies to solve complex business challenges.

Posted 6/4/2026full-timeVienna • Virginia • 🇺🇸 United StatesLead💰 $96,900 - $141,600 per yearWebsite

About the role

Key responsibilities & impact

Responsible for driving strategic process transformation initiatives across business units.
Applies deep expertise in process improvement methodologies to solve complex business challenges and align process design with enterprise goals.
Leads high-impact projects, advises senior leadership, and champions a culture of continuous improvement.

Requirements

What you’ll need

7+ years of experience in business process improvement or business analysis.
Subject matter expert within the area of specialization with understanding of interrelationships of different disciplines.
Significant experience in enterprise process design and transformation.
Significant experience in process automation tools and technologies.
Advanced experience in benchmarking and competitive analysis.
Advanced experience in business case development and ROI modeling.
Advanced knowledge of strategic alignment of process initiatives.
Advanced knowledge of governance and compliance in process management.
Advanced knowledge of process maturity models and capability frameworks.
Advanced skill in senior-level advising and strategic influence.
Advanced organizational, planning and time management skills.
Advanced research and analytical skills.
Bachelor’s Degree in Business, Operations, or related field or equivalent combination of training, education and experience.
Related optimization certification.

Benefits

Comp & perks

Highly competitive pay
Generous benefits and perks

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business process improvementbusiness analysisenterprise process designprocess automationbenchmarkingcompetitive analysisbusiness case developmentROI modelingprocess maturity modelscapability frameworks

Soft Skills

strategic influenceorganizational skillsplanning skillstime managementresearch skillsanalytical skillssenior-level advisingleadershipcommunicationcontinuous improvement

Certifications

optimization certification