Business Operations

• Perform a wide range of operations support activities.
• Ensure consistent and effective creation of non-design work orders, as well as service and material purchase requisitions, and work order reconciliation activities where needed.
• Ensure a high level of accuracy within all operating systems to support data integrity and process adherence in addition to supporting automation opportunities.
• Provide backup administrative support functions as required.
• Manage non-design work order creation, purchase requisition creation, and/or work order reconciliation for Operations business needs.
• Assist business unit customers with SAP errors related to work order release, purchase requisition release and other barriers to work.
• Support development and implementation of related automation support for respective workstreams.
• Assist business unit with training and utilization of automation.
• Communicate and work effectively with business unit and build and leverage strong partnerships with stakeholder groups and customers at a variety of levels to maximize productivity, utilization, and operational efficiency of all resources.
• Maintains thorough knowledge of work processes, Capital and O&M requirements, vendors and contracts, safety requirements and other information as necessary to perform the role.
• Ensure requests are processed accurately in a timely manner.

Business Operations Support Specialist – Entry or Senior Level

• As Director, Business Systems & Integration at SugarAI, you will report to the VP, IT and lead the team responsible for our internal business applications, integrations, and the platforms that connect them.
• You will bring structure, scalability, and reliability to how Sugar’s systems and data operate across the company.
• This role sits at the intersection of enterprise systems, integration architecture, and operational execution.
• You will modernize how systems connect, establish a clear integration strategy and governance model, and elevate the team’s ability to plan and deliver work with predictability and transparency.
• You will also help shape how AI-enabled capabilities are introduced across Sugar’s internal systems and operational workflows.
• In this role, you will ensure the business systems and integration architecture can support intelligent automation, operational insights, and scalable AI-assisted processes, while also advancing how the iApps team uses AI to improve its own delivery, documentation, testing, support, and operational effectiveness.
• This is a hands-on leadership role for someone who can operate both strategically and tactically setting direction while actively unblocking teams and driving execution.

Director, Business Systems and Integration

• Manage and lead the Measurement BPO team to identify and implement process or technology improvement opportunities
• Stay abreast of the suite of measurement software applications and their functionality
• Coordinate with application owners to incorporate beneficial changes
• Collaborate with all impacted stakeholders on priorities to ensure the highest value opportunities are prioritized
• Develop, mentor and coach team of employees that collaborate and drive toward business results
• Review solutions, plans, reports and documents developed by team and provide effective guidance

Manager – Measurement Business Process Optimization

• Supports ACH production operations by monitoring file activity, ensuring compliance with ACH processing rules, and resolving exceptions as they arise
• Serves as a key backup to the ACH desk team, stepping in to conduct research, troubleshoot issues, and assist customers with file processing when capacity is limited
• Analyzes transaction data and investigates discrepancies
• Coordinates with internal partners
• Supports high-value client activity through direct outreach and issue resolution
• Manages multiple operational tasks simultaneously, maintaining accurate documentation, and ensuring timely processing and resolution of ACH-related items in a fast-paced, process-driven environment

Business Operations Analyst

• Develop comprehensive plans to develop, manufacture, qualify and integrate Payload Accommodations sub-systems.
• Coordinate with design engineers, procurement, procurement, operations, test engineers, production, and test engineering, to ensure all aspects of the build and test are driving to plan.
• Manage key program metrics (and associated reporting tools) in areas such as: budget, engineering schedules, equipment schedules, procurement schedules, build schedules, test schedules, program management status reports, and resource plans.
• Develop recovery strategies when non-conformances or other escapes are identified.
• Identify risk, document, communicate, develop mitigation plans and drive to an acceptable level.
• Communicate status, critical paths, challenges, and recommended solutions.
• Track budgets and manage the committed/ uncommitted forecast, variance and other financial metrics.
• Develop change assessments and find alternatives to mitigate budget increases.
• Deliver actionable insights on financial performance and opportunities to reduce costs without impacting performance.
• Develop and manage detailed schedules & trackers for all build and test activities.
• Coordinate progress with higher level IMS. Perform schedule baseline change control, collect, and track performance, conduct critical path and variance analyses.
• Provide regular updates to all team members on progress and risks to meet overall schedule.
• Collaborate with purchasing and supplier management to ensure on-time delivery of hardware (flight/ground) to Integration.
• Ensure resource and facility conflicts are resolved.

Senior Business Operations

• Lead the planning and execution of product phase out activity, working closely with internal stakeholders to ensure key deliverables are met to achieve phase out targets.
• Liaise with commercial leads to understand the end to end lifecycle strategy for a portfolio and then execute the phase out activity for identified products.
• Collaborate with Cross functional teams to ensure full phase out activity is complete both physically and in the system.
• Develop comprehensive project plans, including scope, budget, timelines, and risk management strategies.
• Monitor project progress and performance, proactively identifying and mitigating any issues or risks that may arise.
• Leads or leverages cross functional teams to evaluate, develop and manage projects for key business processes.
• Reviews status of projects and budgets; manages schedules and prepares status reports.
• Develops mechanisms for monitoring project progress and for intervention and problem solving with key stakeholders.

Principal Business Process Project Management Specialist

• Operations and supply chain leader with 8+ years of experience driving enterprise transformation in complex, matrixed organizations.
• Proven ability to translate strategy into scalable initiatives that improve performance, efficiency, and cross-functional alignment.
• Strong executive presence with experience influencing without authority and delivering measurable business impact.
• Data-driven leader with financial acumen, skilled at prioritizing investments, mitigating risk, and executing under tight timelines.
• Translate corporate strategy into actionable, multi-year roadmaps across Business Units
• Partner with T&E BUs and Commercial Leadership on sales enablement, NPI, M&A, and digital initiatives
• Drive improvements in service, inventory, and operational readiness
• Communicate strategic priorities and align stakeholders
• Identify risks, dependencies, and mitigation plans
• Support due diligence efforts as needed
• Lead KPI reviews and drive performance improvements
• Prioritize initiatives based on ROI, effort, and impact
• Partner with field and branch networks to execute roadmaps
• Support inventory strategy (par levels, lifecycle, obsolescence)
• Build and maintain processes, including SAP documentation
• Align priorities across Functions, Regions, and Business Units
• Influence without authority to accelerate execution and remove barriers
• Link operational initiatives to P&L impact
• Evaluate ROI of supply chain investments
• Identify and mitigate enterprise risks
• Present strategy and performance updates to leadership
• Drive alignment across cross-functional stakeholders
• Foster accountability and operational excellence

Business Process Owner, Upstream

• Develops business process deliverable program plans that align customer, business deliverable and enterprise strategy
• Ensures alignment with customer and appropriate roadmap(s)
• Applies and maintains expert knowledge of business and manages ongoing alignment and development of business deliverable processes and capabilities with business needs to materially change and improve business performance
• Serves as strategic advisor bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution
• Guides and influences process re-engineering and technology implementation to enable process redesign and innovation
• Leads the overall management of process performance by developing control limits, monitoring key performance indicators and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements
• Identifies, owns, executes, enhances, and aligns controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes
• Collects and consolidates demand and identifies opportunities by business portfolio vertically within the business unit and/or horizontally across the enterprise
• Reviews, advises, and develops communication plans for customers and internal stakeholders and ensures communications are aligned with overall strategy
• Ensures alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies
• Utilizes data and analytics to deliver insight into customer and business process performance and shares best practices with overall team
• Stays current with emerging technologies and evaluates business processes to lead continuous process improvement efforts
• Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives
• Provides mentorship and guidance support for team and applicable business partners
• Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Business Process Owner Lead – Bank

• Inventory and map Nava’s core internal operations across cross-functional teams and shared services; identify the highest-impact gaps and sequence improvement work accordingly
• Design and implement improved processes that reduce manual effort, increase consistency, and produce measurable outcomes; establish and maintain a living process inventory across the org
• Own the change management required to make transformation stick: build stakeholder alignment, drive adoption of new frameworks and ways of working, and bring cross-functional teams along with clarity and conviction
• Lead the evaluation and decision-making process for where Nava should build AI-powered solutions, use external tools, or optimize human-led processes; developing a clear framework for assessing readiness, ROI, and risk; ensure tooling decisions follow process design rather than precede it
• Partner with engineering, data, and operations to translate documented processes into viable candidates for automation or AI augmentation
• Track the AI and automation solutions portfolio across the Operations function, ensuring initiatives are properly scoped, measured, and integrated into the broader operational roadmap
• Stay current on emerging AI tooling and agentic workflow capabilities; bring informed recommendations to leadership on where Nava can gain leverage
• Own central operations for the Ops & Automation function: define how work is prioritized, how decisions get made, and how initiatives are tracked from scoping through delivery
• Define the operational excellence framework Nava uses to assess and score core business processes; establish KPIs and leading indicators, and stand up measurement infrastructure to monitor performance over time
• Identify which operational functions are candidates for a shared services model; design those models including ownership, SLAs, handoff points, and governance; lead phased stand-up
• Provide process and automation support to Staffing Operations as it stabilizes and scales
• Build proactive, trusted relationships with cross-functional leaders across Delivery, People Operations, Finance, and Growth; communicate progress, roadblocks, and recommendations to the VP, Ops & Automation and senior leadership with clarity and confidence
• As the function matures, opportunity to build and lead a team as the function scales; the right person will help define what that team needs to look like

Director, Business Operations – Process Optimization

• Drive performance management and reporting to leadership across Ladder: you will be a hub for business data and communication, and act as the primary point of contact for product and performance data. When we over- or underperform, you’ll know why
• Develop new analytics and data processes: understand Ladder’s data processes and dashboards, work internally with engineering, data science, and other stakeholders to optimize
• Lead or program manage multiple strategic initiatives at any given point. Some examples include: drafting business cases for a new product idea, evaluating the impact of a change in our user funnel,, or strategizing to drive further monetization
• Prioritize and size initiatives: evaluate impact, resource requirements, and implementation timelines of initiatives
• Collaborate and coordinate cross-functionally: you will need to navigate across Ladder’s functions, and gather and analyze data from multiple sources to inform decision-making at all levels
• Build efficient processes and implement new systems: you will spot the highest priority business initiatives and improvement areas, and devise new processes or implement new systems to bring those to life.

Business Operations Manager

• Develops business process deliverable program plans that align customer, business deliverable and enterprise strategy
• Ensures alignment with customer and appropriate roadmap(s)
• Applies and maintains expert knowledge of the business and manages ongoing alignment and development of business deliverable processes and capabilities with business needs to materially change and improve business performance
• Serves as strategic advisor bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution
• Guides and influences process re-engineering and technology implementation to enable process redesign and innovation
• Leads the overall management of process performance by developing control limits, monitoring key performance indicators and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements
• Identifies, owns, executes, enhances, and aligns controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes
• Collects and consolidates demand and identifies opportunities by business portfolio, vertically within the business unit and/or horizontally across the enterprise
• Reviews, advises, and develops communication plans for customers and internal stakeholders and ensures communications are in alignment with overall strategy
• Ensures alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies
• Utilizes data and analytics to deliver insight into customer and business process performance and shares best practices with overall team
• Stays current with emerging technologies and evaluates business processes to lead continuous process improvement efforts
• Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives
• Provides mentorship and guidance support for team and applicable business partners
• Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Business Process Owner – Lead

• Provide business performance analysis, reporting, and forecasting
• Conduct financial research and analyze performance against objectives
• Maintain financial models and databases
• Generate and relay financial reports clearly to stakeholders

Business Operations Analyst 3

• Amentum is seeking a Finance and Business Operations Manager to lead financial planning, analysis, and business operations in support of complex government programs.
• This role serves as a strategic partner to program and functional leadership, providing data‑driven insight, financial governance, and disciplined execution.
• The manager is responsible for leading a multidisciplinary team, ensuring compliance with contractual and regulatory requirements, and enabling informed decision‑making across the organization.
• Provide strategic leadership to a multidisciplinary finance and business operations team, ensuring alignment with program, contract, and organizational objectives.
• Perform detailed variance analysis (budget vs. actuals, forecast vs. actuals) to identify root causes, financial drivers, and forward looking impacts.
• Oversee financial planning activities including budgets, forecasts, and long range outlooks, ensuring alignment with contractual and corporate requirements.
• Serve as a trusted finance and business operations advisor to Program Managers, senior leaders, customers, and corporate stakeholders.

Finance & Business Operations Manager

• The role will report to the Division Administrator (DA) and work closely with the DA, Division Head, and other divisional leadership as needed for the operations needs of the Division.
• Physical space management
• Process improvement and education
• Strategic planning and representation
• Communications and Quality Control Management

Open Rank Business Operations Lead – Business Operations Program Manager

• Physical space management
• Process improvement and education
• Strategic planning and representation
• Communications and Quality Control Management

• The Division of Pulmonary, Allergy, and Critical Care Medicine has an opening for a full-time Operations Administrator at the Principal Professional or Program Manager Level.
• This role will report to the Division Administrator (DA) and work closely with the DA, Division Head, and other divisional leadership as needed for the operations needs of the Division.
• Physical space management
• Process improvement and education
• Strategic planning and representation
• Communications and Quality Control Management

Open Rank Business Operations Lead, Business Operations Program Manager – Principal Professional

• Responsible for the development and execution of strategies for Integrated System Planning (ISP) Business Operations.
• Direct technical, budgetary, and regulatory expertise in the development and presentation of major gas and electric initiatives to executive management and state and federal regulatory agencies.
• Provides leadership to cross functional teams in the development and implementation of strategies and cost recovery of those strategies.
• Advocates jurisdictional specific positions which further the business objectives of Xcel Energy.
• Ensures that the cost recovery and financial analysis needs of the business units are met.
• Prepare, file, and present extensive expert testimony and stand cross-examination of the most complex contested issues before regulatory agencies.
• Lead project teams to develop and prepare jurisdictional capital ($300+ million) and O&M budgets ($60+ million) and cost recovery mechanisms.
• Present budgets to jurisdictional OpCo presidents and gain approval of specific budgetary projects from the Investment Review Council.
• Develop, advocate and execute on regulatory strategies that enhances Xcel Energy’s profitability.
• Appear as an expert witness for the Company on complex regulatory projects.
• Analyze intervener testimony to formulate responsive testimony and assist with cross-examination strategies.
• Lead negotiations of settlement agreements before regulatory agencies.
• Present information to state and federal regulatory agencies as a Company spokesperson on technical issues.
• Develop and prepare recommendations for effective cost recovery mechanisms and provide technical and regulatory expertise to the Sr. Director ISP Business Operations to support Xcel Energy’s objectives.
• Serve as a liaison with internal departments to support various cost recovery proposals.
• Demonstrate mastery of financial models and other costs recovery models.
• Performs financial and market analysis which supports project economics.
• Lead the development and execution of gas and electric strategies.
• Assist the Sr. Director ISP Business Operations in ensuring the effective function of the department and the accomplishment of business unit objectives.

ISP Business Operations Consultant

• Directs strategic business plan processes, drives operational excellence, across the operating companies to maximize achievement of customer satisfaction, workforce effectiveness and operational excellence performance.
• Provides strategic leadership that fosters a culture of management and personal accountability, employee and public safety and customer satisfaction.
• Supports the development and implementation of short and long-term business plans that ensure achievement of jurisdictional and corporate business objectives.
• Enhance performance of the organization by evaluating scorecard results and verifying that action plans are established and executed.
• Drive for completion of all strategic objectives outlined in the area’s Operating Plan.
• Lead and implement business strategies and operational plans for department to improve overall business performance and the strategic direction, management, and implementation of innovation improvements.
• Strategically plan and implement solutions in partnership with other areas focus on improving employee productivity and enhancements to customer service.
• Ensure business process improvements are prioritized and communicated to the appropriate stakeholders.
• Monitor performance and effectiveness of specific business process changes.
• Lead the communication of the operational excellence, organization’s performance results to improve understanding of strategic objectives of organization.
• Develops and maintains effective relationships across the enterprise to ensure timely and effective information sharing, issue resolution, business learning and common best practices implementation.
• Attracts, recruits and retains a highly motivated and engaged workforce.
• Establishes and communicates clear performance expectations so that employees know how their work contributes to the achievement of jurisdictional and corporate objectives.
• Fosters a culture of operational excellence, management, personal accountability and safety.
• In partnership with senior leadership, supports the development and implementation of annual and long-term business plans and budgets that effectively utilize resources and position the organization to meet future business needs.

Senior Director – Strategy, Governance, Business Operations – Energy Supply

• Deliver insights that support merchant risk management, partner performance, merchant success, and emerging business needs
• Analyze large, complex datasets to identify trends, drivers, and emerging risks across merchants, partners, and the loan lifecycle
• Build and maintain recurring partner and merchant performance reporting (scorecards, KPIs, segmentation) to support business reviews and operating rhythms
• Source, integrate, and validate data from multiple systems (applications, underwriting, servicing, payments, disputes/chargebacks, CRM) to ensure accuracy and consistency
• Design dashboards, visualizations, and self-serve tools that clearly communicate performance, risk signals, and opportunity areas
• Translate analysis into concise, business-focused recommendations (e.g., policy or process changes, partner enablement, merchant outreach, monitoring rules)
• Partner with Risk, Product teams, Partner Management, Merchant Success, Sales, and Operations stakeholders to define questions, align metrics, and provide a holistic view of performance
• Monitor outcomes of implemented recommendations and iterate through ongoing measurement, root-cause analysis, and continuous improvement
• Ensure all data usage and reporting complies with risk, privacy, and data governance standards

Business Ops Analyst – Avvance POS Lending

• define and lead Zillow’s Customer & Operator Insights program, establishing a unified approach to collecting, synthesizing, and translating signals from customers, operators, quality, analytics, research, and business data into a clear view of priorities.
• build and run a repeatable process that turns fragmented inputs into clear problem statements, themes, and prioritized opportunities.
• translate insights into decision-ready recommendations using structured prioritization based on customer impact, business value, and strategic relevance.
• partner cross-functionally to align on ownership, next steps, and timelines, ensuring recommendations are operationalized and carried through without directly owning all execution.
• establish closed-loop measurement to connect what was heard, what changed, and the resulting customer or business impact.
• support hypothesis development, experimentation, and continuous learning to improve decision quality and deepen understanding of root causes over time.
• serve as a trusted partner to senior leaders by bringing clarity, sound judgment, and strong program management practices to complex, cross-functional work.

See all jobs on JobTailor

Business Operations Support Specialist – Entry or Senior Level

Director, Business Systems and Integration

Manager – Measurement Business Process Optimization

Business Operations Analyst

Senior Business Operations

Principal Business Process Project Management Specialist

Business Process Owner, Upstream

Business Process Owner Lead – Bank

Director, Business Operations – Process Optimization

Business Operations Manager

Business Process Owner – Lead

Business Operations Analyst 3

Finance & Business Operations Manager

Open Rank Business Operations Lead – Business Operations Program Manager

Open Rank Business Operations Lead – Business Operations Program Manager

Open Rank Business Operations Lead, Business Operations Program Manager – Principal Professional

ISP Business Operations Consultant

Senior Director – Strategy, Governance, Business Operations – Energy Supply

Business Ops Analyst – Avvance POS Lending

Senior Program Manager, Business Operations