Business Operations Support Specialist – Entry or Senior Level

Xcel Energy

Operations Support Specialist responsible for operations support activities, ensuring accuracy in work order management at Xcel Energy. Requires strong background in construction, design, or utility operations.

Posted 6/12/2026full-timeMinneapolis • Colorado, Minnesota, Texas • 🇺🇸 United StatesSenior💰 $28 - $47 per hourWebsite

About the role

Key responsibilities & impact

Perform a wide range of operations support activities.
Ensure consistent and effective creation of non-design work orders, as well as service and material purchase requisitions, and work order reconciliation activities where needed.
Ensure a high level of accuracy within all operating systems to support data integrity and process adherence in addition to supporting automation opportunities.
Provide backup administrative support functions as required.
Manage non-design work order creation, purchase requisition creation, and/or work order reconciliation for Operations business needs.
Assist business unit customers with SAP errors related to work order release, purchase requisition release and other barriers to work.
Support development and implementation of related automation support for respective workstreams.
Assist business unit with training and utilization of automation.
Communicate and work effectively with business unit and build and leverage strong partnerships with stakeholder groups and customers at a variety of levels to maximize productivity, utilization, and operational efficiency of all resources.
Maintains thorough knowledge of work processes, Capital and O&M requirements, vendors and contracts, safety requirements and other information as necessary to perform the role.
Ensure requests are processed accurately in a timely manner.

Requirements

What you’ll need

High School diploma or GED.
Minimum three years related experience industries experience in construction, design, maintenance or operations area (utility experience preferred).
Must have a good understanding of the regular work functions of the area including work order creation, purchase requisition creation, capital/O&M policy, operations functions, etc.
Demonstrated ability to manage work activities in a manner that meets customer and/or internal stakeholder requirements.
Proficiency with Microsoft Excel or other spreadsheet tools.
Ability to retrieve and manipulate data from reporting tools.
Knowledge of and ability to use a wide range of computer software applications which include Microsoft products, SAP, etc.

Benefits

Comp & perks

Spot On Bonus
Medical/Pharmacy Plan
Dental
Vision
Life Insurance
Dependent Care Reimbursement Account
Health Care Reimbursement Account
Health Savings Account (HSA) (if enrolled in eligible health plan)
Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
Transportation Reimbursement Account
Short-term disability (STD)
Long-term disability (LTD)
Employee Assistance Program (EAP)
Fitness Center Reimbursement (if enrolled in eligible health plan)
Tuition reimbursement
Transit programs
Employee recognition program
Pension
401(k) plan
Paid time off (PTO)
Holidays
Volunteer Paid Time Off (VPTO)
Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

work order creationpurchase requisition creationdata integrityprocess adherenceautomation supportreporting toolsdata manipulationCapital policyO&M policy

Soft Skills

communicationpartnership buildingcustomer serviceorganizational skillsproblem-solving

Certifications

High School diplomaGED