Business Analyst

• Play a leading role in supporting the continuous improvement of Syner G’s enterprise applications and data platform through business analysis, requirements definition, system administration, governance, integration development and reporting.
• Elicit, document, and maintain business, functional, and technical requirements for enterprise systems and data initiatives.
• Draft and maintain system and data architecture diagrams, data models, workflows, and related documentation.
• Partner with Sales, Delivery, Finance, and Operations to translate needs into requirements.
• Support solution design and delivery of dataflows, integrations, and reporting products.
• Manage user provisioning and role-based access across enterprise applications and data products.
• Troubleshoot system and data issues; coordinate resolution with internal teams and vendors.
• Support upgrades, enhancements, and data migration efforts.
• Support configuration, testing, environment management and update deployments.
• Document requirements for integration updates and modernization.
• Define current- and future-state integration processes, dataflows, and handoffs.
• Partner with internal and external vendors to develop and deliver enhanced system integrations.
• Develop native Kantata, NetSuite, and Salesforce reporting solutions to meet the needs of the business.
• Support the design, development and maintenance of centralized reporting in Power BI.
• Help develop and maintain semantic models for consistent metrics and definitions.

Senior Business Analyst

• Manage relationships with enterprise customers, help to gather and translate business requirements into solutions that leverage automation and AI, and support training and change management.
• Serve as the primary front-end support for internal customers, addressing questions, troubleshooting issues, and guiding stakeholders through processes and products.
• Help conduct user training sessions, develop user guides and process maps, and support change management activities to drive and track adoption.
• Help to test and validate business requirements by working closely with the product lead, end users, and the technical teams.
• Experience with training and change management initiatives to maximize usability and empower our stakeholders with tools, solutions, and processes that drive operational excellence.
• Help analyze operational feedback and assist with identifying opportunities for enhancements by recommending system changes, UI/UX improvements, and workflow optimizations.
• Help maintain a standardized, scalable, and user-friendly experience across the HR product ecosystem.

• Lead business requirement gathering and analysis.
• Conduct stakeholder workshops and interviews.
• Gather and document functional and non-functional requirements.
• Analyze business processes and recommend system improvements.
• Create business process flows, activity diagrams, and use cases.
• Collaborate with development teams to translate business requirements into technical solutions.
• Support project estimation and resource planning.
• Maintain Requirements Traceability Matrix (RTM).
• Support QA teams with test strategy, test plans, and test case development.
• Design and improve user-centric experiences using Human-Centered Design principles.
• Develop wireframes, prototypes, mockups, and interactive designs.
• Create high-fidelity UI designs and interface specifications.
• Present UX concepts to business stakeholders and leadership.
• Work closely with Product Managers to improve customer experience.
• Contribute to UX research and design best practices.

Business Analyst – II

• Manage intelligence platform vendors and resources (Ontic/Liferaft), while continuously improving intelligence collection capabilities, source coverage, and monitoring processes.
• Develop and maintain social media, open-source, deep web, and dark web monitoring strategies to identify emerging threats impacting clients, content, intellectual property, and business operations.
• Create and refine intelligence collection requirements, search queries, and monitoring methodologies to support proactive threat identification and analysis.
• Conduct due diligence reviews, background research, and investigative support in collaboration with internal teams and security stakeholders.
• Maintain and enhance the Person of Interest database, ensuring accurate documentation, case tracking, and visibility across regional security teams.
• Analyze collected intelligence to identify trends, assess potential threats, and produce actionable intelligence reports, assessments, and executive briefings.
• Support threat assessments and targeted violence risk evaluations using structured professional judgment methodologies and established threat assessment frameworks.
• Conduct investigations into physical security, content security, and intellectual property incidents, including evidence collection, analysis, documentation, and reporting.
• Collaborate with global security teams, law enforcement partners, and cross-functional stakeholders to support threat mitigation and incident response efforts.
• Provide timely escalation of emerging threats and security concerns while operating with discretion and maintaining confidentiality of sensitive information.

Threat Management & Investigations Analyst

• Partner with business stakeholders to translate questions into analytical and technical solutions.
• Analyze large and complex datasets to identify trends, opportunities, and actionable insights.
• Develop statistical and predictive models to support forecasting and business decision-making.
• Design, build, and maintain datasets that support reporting, analytics, and modeling.
• Create and optimize SQL transformations, tables, and data models that improve data accessibility and quality.
• Collaborate with engineering teams to improve data architecture and analytical capabilities.
• Develop dashboards and reporting solutions that enable self-service insights across the organization.
• Explore new analytical techniques, AI capabilities, and technologies that improve efficiency and decision-making.

• Partner with stakeholders across the enterprise, including business teams, Digital, IT, Marketing, Operations, Finance, Legal, Customer Experience, Support, and vendor or agency partners, to understand business objectives, pain points, opportunities, and desired outcomes.
• Facilitate discovery sessions, stakeholder interviews, requirements workshops, and cross-functional working sessions to identify needs, define scope, clarify priorities, and drive alignment.
• Translate business objectives into clear, actionable requirements, user stories, business rules, workflow diagrams, process documentation, functional specifications, acceptance criteria, and measurable success criteria.
• Work with product owners, architects, developers, QA, project managers, support teams, and external partners to ensure requirements are complete, understood, feasible, testable, and aligned to enterprise standards.
• Identify assumptions, risks, constraints, dependencies, impacts, edge cases, exception scenarios, and open decisions across teams, systems, processes, and customer touchpoints.
• Support web and digital initiatives by helping define capabilities related to content, search, personalization, commerce or ordering flows, loyalty experiences, customer account functionality, analytics, accessibility, SEO, and operational support needs.
• Document current-state and future-state processes, user journeys, system interactions, data flows, and handoffs to support solution design, delivery, testing, training, and operational readiness.
• Collaborate with UX, design, content, analytics, technical, and business teams to ensure requirements reflect user needs, business outcomes, operational considerations, and technical dependencies.
• Create, refine, and maintain epics, features, user stories, acceptance criteria, and supporting documentation in partnership with product owners and delivery teams.
• Participate in backlog refinement, sprint planning, demos, retrospectives, release planning, UAT planning, and other delivery ceremonies as needed.
• Partner with QA and business stakeholders to define test scenarios, review test coverage, support UAT, prioritize defects, resolve requirement questions, and support go/no-go recommendations.
• Support release readiness by confirming requirements coverage, stakeholder alignment, UAT readiness, business process impacts, communications, training needs, and support considerations.
• Support post-launch validation by comparing delivered functionality and performance against agreed success criteria and identifying opportunities for optimization.
• Create and maintain clear documentation for both technical and non-technical audiences, including meeting notes, decision logs, process flows, requirement summaries, readiness materials, and support handoffs.
• Build trusted relationships across internal teams and external partners to promote collaboration, accountability, shared ownership, and successful business outcomes.
• Understand and comply with all company privacy, security, accessibility, change management, and technology standards.

• Support the structure, functionality, and ongoing operations of the accounting system
• Resolve errors and research data discrepancies
• Perform root cause analysis
• Act as a subject matter expert for Accounting and Finance caregivers
• Provide guidance on system functionality and reporting tools

Senior Business Operations Analyst – Accounting

• The Ambulatory Solutions Application Analyst is primarily responsible for developing, deploying, training, and providing post-implementation support for the Maestro Care Electronic Health Record (EHR) across ambulatory workflows.
• Responsibilities extend to Ambulatory Solutions modules, including EpicCare Ambulatory and others, working closely with Epic and application teams.
• Advising and assisting with educational issues, including cross-training team members and users.
• Participating in daily on-call rotations for production support.
• Facilitating Epic support during implementation phases, coordinating virtual and on-site assistance.

Application Analyst – Ambulatory Solutions

• Supports data-informed planning, reporting, and operational decision-making across TSTC
• Locates, refines, cleans, and transforms data into usable datasets that support operational reporting, institutional planning, and decision-making
• Presents data in a clear and straightforward way for end users
• Supports required reporting with a focus on accuracy, alignment, and meaningful institutional insight
• Applies technical knowledge of SQL Server or similar database platforms, JavaScript, HTML, Excel formulas, workflow scripting, Power Query, Power BI, and related reporting tools
• Facilitates sessions with users to gather requirements, cross-reference needs with data systems, and propose practical solutions
• Manages multiple projects and workstreams simultaneously while maintaining strong ownership of assigned responsibilities

Senior Business Analyst, Operations

• Assist in defining application and project scope/objectives through research and fact-finding
• Analyze business and user needs for technology applications
• Responsible for risk management and positive customer experience
• Document business requirements and manage strategic partnerships
• Collaborate with technical teams to resolve system and process problems
• Create application documentation and provide training to users
• Expand knowledge of industry and relevant systems/applications

Risk Business Analyst III

• Responsible for development and maintenance of periodic reports
• Revises rates for various programs and prepares filing memoranda to obtain insurance department approval
• Aids in designing and pricing new products or rating plans
• Analyzes experience and performs miscellaneous research activities
• Assists in developing management reports that are used to monitor performance, behavior, and results of company goals and objectives
• Assist actuaries in other matters as needed.

• Support the development and execution of Truliant’s enterprise risk analytics function, with a focus on Key Risk Indicator dashboards, risk reporting, data governance, and analytics based research.
• Develop and maintain KRI dashboards and risk reporting that help monitor risk exposures across the credit union.
• Partner with business units to source, validate, and improve the quality of risk related data inputs.
• Analyze emerging risks, trends, and risk indicators to support enterprise risk assessments, Executive Leadership reporting, and Board level discussions.
• Collaborate with Finance, Compliance, IT, Internal Audit, and other stakeholders to improve risk data governance, support risk analytics projects, and contribute to the ongoing maturity of Truliant’s ERM framework.

Enterprise Risk Management Analyst

• Responsible for the implementation and support of quality initiatives within assigned areas.
• Provides subject matter expertise related to quality initiative implementation, reporting, and analysis.
• Acts as a liaison between internal/external customers and Information Technology for business definition, scope, testing, and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices.

• Position is responsible for support, enhancement and implementation software applications used within the organization
• Oversees and directs intermediate scale projects or components of large-scale projects
• Develops project plans and timelines and coordination of project resources
• Incumbent will identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements
• Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes
• Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements
• Develop detailed test cases, execute them, and share results with business and tech managers for approval
• Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements
• Performs longer term analysis and design of systems and hardware to maintain the production environments
• Synthesize requirements and develop recommendations that best meet the objectives of the business
• Works on project teams that are developing or modifying very complex information systems

Senior Business System Analyst

• Own discovery and requirements for a workforce development SaaS platform (WIOA case management, labor exchange, services, outcomes, reporting).
• Translate program and policy needs into build-ready user stories and support delivery through UAT and go-live.
• Attend client workshops to document workflows (intake/eligibility, enrollment, services, case notes, exits/follow-up).
• Write clear user stories, acceptance criteria, process maps, and configuration/business rules.
• Partner with Product/Engineering/QA to design solutions, clarify scope, and manage requirements changes.
• Support integrations and data mapping (imports/exports, APIs) and reporting requirements.
• Plan and execute UAT with customers; triage defects and validate fixes.

Business Analyst – Workforce Development Software

• Perform data collection and gather/organize information on operational problems or procedures
• Define methodologies for data collection efforts supporting program analysis
• Analyze data to identify bottlenecks or inefficiencies in local workflows
• Support the development and delivery of progress, status, and management reports
• Assist in the preparation of Technical Direction Management Plans (TDMPs)
• Conduct organizational studies and evaluations to improve operational efficiency
• Prepare operations and procedures manuals to assist management in operating more efficiently
• Support program management activities including cost, schedule, and performance tracking
• Assist in quality assurance/quality control program implementation
• Support quarterly program reviews and action item tracking
• Maintain accurate documentation and records in support of contract deliverables
• Participate in meetings and provide technical input to support decision-making

Management Analyst – Journeyman

• Develop strong relationships and closely coordinate with business unit on financial performance reporting
• Participate in the month-end accounting close and reporting processes, preparing analyses of results relative to prior year, prior month, and/or Plan
• Research variances to understand drivers of results and respond to ad-hoc requests from the business unit for analysis and reporting
• Participate in forecasting and planning cycles, including strategic and annual plan
• Manages projects, including planning, organizing, and directing activities towards project goal completion, including ongoing enhancements to management reporting and related system implementations

Senior Financial Analyst – Business Unit Financial Analysis, Asset Management

• Assist in maintaining Business Continuity Program documentation, including but not limited to policies, standards, governance models, program procedures and tools and templates
• Collaborate with other BCM team colleagues to plan and execute small projects that improve the BCM program’s services, tools, and standards
• Prepare status reports and summary metrics for management
• Assist with the required periodic plan updates are completed and tabletop exercises are scheduled
• In the event of an incident, provide BCM support in the crisis management response as directed and communicate business recovery activities and status communications to relevant crisis management team leaders
• Interact with BCM participants to support their use of the Fusion system
• Support cross-regional and cross-functional coordination of plans and activities across international sites and business units

Senior Analyst, Risk Governance – Business Continuity Management

• Lead analytics-driven processes with Sales and Finance to qualify prospective opportunities and recommend deal outcomes.
• Deliver standard return-on-investment analyses for contract pharmacy sales leads and compare actual results against initial assumptions.
• Develop data-driven performance and exception management insights for customer programs across the portfolio.
• Design, track, and report program performance, highlighting trends and exceptions that inform business action.
• Lead quarterly deal and program performance reviews with analysis, recommendations, and executive-ready summaries.
• Support post-implementation investigations when program results fall short of expectations.
• Provide ad hoc analytics support to triage customer program issues and diagnose performance concerns.
• Use data visualization and analysis to tell a clear performance story for customer programs and prospecting efforts.

• Lead complex, high-impact insights projects focused on real estate and business investments, demonstrating a high degree of autonomy, ownership, and accountability, working independently while navigating ambiguity and driving work forward with confidence.
• Conduct data analysis using statistical and analytical tools (Excel, Alteryx, MicroStrategy) to extract actionable insights from large datasets and translate findings into meaningful trends, benchmarks, and recommendations that support new restaurant development.
• Build expertise in Taco Bell development technology systems and maintain analytical tools, tracking systems, and frameworks that support sales forecasting, mass mobile data impact projections, and new restaurant growth.
• Partner directly with external vendors and internal stakeholders to execute complex initiatives, manage deliverables, and solve problems with a strategic, forward-thinking approach.
• Provide thought partnership and support on ad hoc analyses and special projects as needed, with increasing responsibility for influencing decisions and driving execution on key development priorities.

Business Analyst jobs in United States

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Senior Business Analyst

Business Analyst

Business Analyst – II

Threat Management & Investigations Analyst

Business Analyst

Business Analyst

Senior Business Operations Analyst – Accounting

Application Analyst – Ambulatory Solutions

Senior Business Analyst, Operations

Risk Business Analyst III

Business Analyst

Enterprise Risk Management Analyst

Senior Business Analyst

Senior Business System Analyst

Business Analyst – Workforce Development Software

Management Analyst – Journeyman

Senior Financial Analyst – Business Unit Financial Analysis, Asset Management

Senior Analyst, Risk Governance – Business Continuity Management

Business Analyst

Senior Analyst, Real Estate Insights