Enterprise Business Analyst

COVENTEK, INC.

Enterprise Business Analyst supporting healthcare organizations’ EHR and practice management systems. Managing HL7 integration, security, troubleshooting, workflows, and clinical IT improvements.

Posted 9/10/2026contractAtlanta • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in EHR and Practice Management systems, ensuring compliance with HL7 standards and HIPAA regulations. Proficient in system implementation, technical support, and collaboration with diverse stakeholders to optimize clinical workflows.

Highest-signal resume keywords

EHR SupportHL7 StandardsSystem ImplementationWindows Operating SystemsJIRA Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

EHR ManagementSystem ConfigurationTechnical TroubleshootingData SecurityCloud PlatformsNetworking ManagementREST APIsSoftware SupportReport GenerationClinical Workflow Analysis

Soft Skills

Customer-Focused MindsetExcellent Communication SkillsInterpersonal SkillsTeam CollaborationProblem-Solving

Tools & Technologies

PostmanSwaggerIvantiAWSAzure

Industry Keywords

HIPAA ComplianceIT Security Best PracticesHealthcare SettingIssue-Tracking SoftwareClinical Decision-Making

Tech Stack

Tools & technologies

AWSAzureCloud

About the role

Key responsibilities & impact

Analyze customer business needs and participate in planning, design, and implementation of new or enhanced systems
May act as a team or project leader
Work closely with the development team to ensure seamless integration and support of HL7 standards
Manage and maintain EHR and practice management systems
Collaborate with clinical, technical, program, administrative, and development stakeholders to gather and document EHR business requirements
Provide ongoing EHR support, manage updates, troubleshoot issues, and ensure HIPAA-compliant data accuracy and security
Resolve technical issues and enhance platform performance with developers and administrators
Perform system updates, patches, and backups
Provide end-user technical support and coordinate with vendor support teams
Assist trainers with clinic staff training programs
Analyze clinical workflows and processes to identify EHR optimization opportunities
Generate and analyze reports for clinical and administrative decision-making
Provide advanced Windows troubleshooting and support for software and cloud platforms
Communicate with internal and external customers to understand issues and provide timely solutions
Compose detailed JIRA tickets for developers and administrators
Ensure IT systems and data security in accordance with best practices and company policies
Use REST APIs, Postman, and Swagger for testing and documentation
Stay current on industry trends and technologies

Requirements

What you’ll need

Local candidates to Atlanta, GA
Hybrid work is required
Bachelor's degree in a related field from an accredited college or university and two years in a related supervisory position, OR associate degree in a related field from an accredited college or university and three years of related experience, two years of which in a related supervisory position, OR two years of experience at the lower-level IT Enterprise Busi Analyst 2 (ITP181) or equivalent position
3–5 years of experience supporting EHR and Practice Management systems in a medical clinic or similar healthcare setting
Proven experience in system implementation, configuration, and support
Bachelor's degree in information technology, Computer Science, or a related field OR minimum of 2 years of experience working with Hospital IT or equally complex systems
Proficiency in HL7 and IT security best practices is preferred
Customer-focused mindset with commitment to high-quality support
Experience with cloud platforms such as AWS or Azure and supporting software applications
Excellent written and verbal communication skills
Ability to explain technical issues to non-technical stakeholders
Experience with issue-tracking software
Strong interpersonal skills and ability to work collaboratively in a team environment
Availability to work on-call or during off-hours as needed
Advanced knowledge of Windows operating systems
Experience with networking, including installation, configuration, and management, is preferred
Proficiency with JIRA and Ivanti for issue tracking and ticket management
Understanding of IT security tools and protocols

Benefits

Comp & perks

Hybrid work arrangement
Contractor engagement
On-call or off-hours availability as needed to support hospital IT operations