COVENTEK, INC.

IT Support

• Provides leadership across multiple units, departments, and/or regions
• Perform Process & Governance Oversight and ensure all project requests comply with internal IT governance frameworks, security protocols, and regulatory standards
• Work with internal governance committees or boards to present projects for prioritization or approval
• Maintain accurate and timely documentation for all reviewed projects and recurring products and services in accordance with audit and compliance requirements
• Organize and maintain filing system, database, and records of Division's inventory of new and old rules and regulations
• Maintain expert knowledge of applicable laws and rules, as well as applicable Division policies, and procedures and manage and ensure an accurate and timely process flow
• Assist with the development, review, and maintenance of IT policy and procedure documentation, ensuring compliance with regulatory requirements and enterprise standards
• Prepare clear, concise, and accurate written communications, summaries, and reports related to IT governance, quality metrics, and policy activities
• Facilitate meetings with stakeholders to refine project scopes, clarify requirements, and outline expected IT involvement
• Serve as a liaison between business units and IT to align expectations and communicate process timelines and outcomes
• Assess technical feasibility, strategic alignment, and clarity of scope for incoming IT project requests.

IT Manager

Software Engineer

• Create custom Kofax workflows and data extraction models
• Automate information capture and classification from various document types
• Connect Kofax with enterprise systems via web services
• Develop scripting and coding solutions
• Install, configure, and maintain Kofax servers and scanners
• Create documentation such as High-Level Designs (HLD) and test plans

Kofax Developer

DevOps Engineer

• Terraform Mastery: Participate in the design, development, and maintenance of AWS infrastructure using Terraform and Typescript, ensuring best practices and optimal performance.
• Advanced AWS Services Management: Manage, configure, and optimize a broad range of AWS services, including but not limited to EC2, EKS, ECR, Cognito, Lambda, RDS, S3, IAM, and CloudFront.
• Service Mesh Expertise: Architect, build, and sustain Istio service mesh within EKS clusters to ensure seamless and secure service interactions
• Technical Leadership: Provide authoritative guidance and technical leadership in the implementation of AWS cloud infrastructure, influencing and mentoring diverse teams.
• Comprehensive Testing: Develop and maintain robust unit and integration tests to guarantee infrastructure as code (IaC) integrity and reliability.
• CI/CD Implementation: Spearhead the implementation and management of CI/CD pipelines, automating the deployment of infrastructure and applications for maximum efficiency.
• Monitoring & Performance Optimization: Collect telemetry, set up comprehensive monitoring systems, dashboards, and alerts, utilizing tools such as FluentBit, CloudWatch and Dynatrace to gain deep insights into cloud operations and application performance. Monitor and troubleshoot performance issues, ensuring high availability and optimal performance of infrastructure and services. Use Helm charts to package necessary resources and configurations, streamline installing, upgrading, fetching dependencies, and configuring deployments on EKS.
• Collaboration & Optimization: Collaborate closely with software engineers to optimize application performance and reliability in AWS environments.
• Security & Compliance: Implement and enforce security best practices and compliance controls, ensuring the AWS environment adheres to the highest operational and security standards.

DevOps Engineer, Terraform

Project Manager

• Responsible for adhering to project management governance on multiple current and future projects
• Accountable for generating project schedules, identifying/staffing needed resourcing, completing the procurement of vendor products / implementation services, and submitting funding requests
• Manage the delivery efforts and report status of each within a common project reporting mechanism
• Conduct project meetings and is responsible for project tracking and analysis
• Ensure adherence to quality standards and project deliverables
• Ability to interact with, educate, learn from, and drive business and IT teams

Business Analyst

• Working directly with business leaderships, SMEs, and technical partners on system aligned teams, to gather and document requirements for various Iowa applications and systems.
• Creating, presenting and maintaining user stories, acceptance criteria and designing documents in DoIT defined systems to be used by team members at all levels.
• Directly responsible for documenting, tracing, maintaining, prioritizing, and assessing changes to business practices, workflows, and associated system processes.
• May act in the role of project manager / quality assurance analyst for smaller efforts.
• Conducting research to query data, analyse problems, and determine solutions, such as the installation of alternate methods and procedures, implementing changes in processing methods, or the redesign of products or services.
• Consistently updating project information, statuses, risks, issues, and timelines for reporting purposes.
• Working within an agile methodology framework with a focus on delivering value while adjusting rapidly to produce the most effective outcome.
• May be called upon to participate in database and forms analysis.

Full-stack Engineer

• Lead technical projects and develop high-quality software solutions
• Collaborate with stakeholders to define requirements and deliver on them
• Provide input on the design and architecture of software systems
• Participate in code reviews and mentor junior developers
• Ensure compliance with organizational standards and policies
• Troubleshoot and resolve complex technical issues

Senior Software Developer

• Responsible for automating and maintaining cloud configuration and infrastructure processes across GTA-AWS environments.
• Designing, automating, and maintaining cloud configuration, release, and infrastructure management processes across GTA’s AWS environments.
• Ensuring highly available, secure, compliant, and well-governed cloud platforms through effective automation, Infrastructure as Code (IaC), patch management, backup strategy, and certificate governance.
• Work closely with DevOps, Security, and Infrastructure teams to support stable, reliable statewide services.
• Develop, implement, and maintain configuration management processes, policies, and standards for AWS environments.
• Build, deploy, and enhance Infrastructure as Code (IaC) solutions using Terraform to automate provisioning, configuration, and lifecycle management of AWS resources.
• Manage and optimize multiple environments (Dev, Test, Stage, Prod) ensuring configuration consistency and security.
• Support automation pipelines using the AWS Code Suite.
• Work closely with DevOps teams to support release activities, deployments, rollbacks, configuration updates, and environment readiness.
• Design and maintain automated AWS backup solutions to ensure data integrity, resiliency, and compliance with state retention policies.
• Implement automated patching workflows for cloud infrastructure to maintain required security and compliance posture.
• Conduct periodic audits of environment configuration, patch levels, backup integrity, and certificate compliance.

Senior Software Configuration/Release Engineer

Database Administrator

• Manage all aspects of physical database administration including schema management
• Security, setup, installations, upgrades, patches, backup and recovery, space management, performance tuning and capacity planning for SQL Server
• Support application teams and their projects to enhance, troubleshoot and performance tune Support SQL Server databases in Production, Test and Development environments and within Microsoft SharePoint farm
• Install, upgrade, configure ALWAYS ON, test and deploy complex database software
• Develop and implement database recovery plans and procedures
• Analyze the performance of databases and recommends tuning and application changes
• Implement user authentication and validate databases security protocols across systems
• Reviews system design and develop new database systems as needed
• Modifying database structure or deploying schema changes as a result of new requirements
• Scripting batch data loads and operational job automation
• Working Knowledge of Cohesity Backup Appliance
• Working Knowledge of Cloud Technology and governance

Senior SQL Server Database Administrator

Backend Engineer

• Under direct supervision, designs, codes, tests, modifies and debugs computer software.
• Research and analyses program or systems problems and develops program documentation.
• Translates business requirements into development activities in secure and maintainable code.
• Supports configuration of all aspects of the GenTax® COTS application.

Junior .NET Developer

QA Engineer

• Supporting the execution of test lifecycle deliverables per standard methodology and procedures
• Create and document test plans, execute tests, analyze results, and report problems and anomalies
• Work closely and collaboratively with business partners, PMO and Vendor technical delivery teams
• Ensure software testing is done on-time and as planned
• Assist Business subject matter experts and business analysts in the development of UAT test scenarios
• Participate in defect triage meetings and demos
• Report weekly status to Quality Assurance Testing Lead

Junior QA Consultant

Architect

• Supervises, guides, and/or instructs the work assignments of subordinate staff
• Assists in planning, scheduling of team resources, status reporting and completion of required documentation
• Analyzes and develops work or project plans for team assignments
• Analyzes and implements solutions to problems associated with assignments
• Responsible for project leadership
• Coordinates the integrated systems integrity and communication between users and third party software vendors
• Provides systems and installation support and user training
• Develops and controls project schedules and assigns responsibilities where appropriate
• Participates in all aspects of software development, systems design and analysis and project planning and management

IT Application Architect

ServiceNow

• Design, develop, and implement ServiceNow solutions, including customizations and integrations.
• Collaborate with stakeholders to gather, analyze, and refine requirements.
• Customize and configure ServiceNow applications, modules, and workflows.
• Troubleshoot and resolve technical issues on the ServiceNow platform.
• Develop and maintain technical documentation, including system designs and user guides.
• Mentor junior developers and contribute to the team’s technical growth.
• Stay updated on the latest ServiceNow features and industry best practices.
• Ensure compliance with coding standards, security policies, and best practices.
• Conduct code reviews and actively participate in design discussions.
• Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.