COVENTEK, INC.

Data Analyst

• Under broad supervision, performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in the functional area.
• Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations.
• May partner with other departments, divisions, outside agencies, and vendors to address business issues.
• Exercises various latitudes of independent judgment.
• May administer or provide high-level support for various projects, grants, contracts, implementation of procedures, and/or any specialized functions.
• Assists with orientation, training, or providing task guidance of junior team members.
• Provides strategic analysis.
• Perform job responsibilities with minimal supervision
• Extract primary data from Oracle Database with the use of SQL
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Provide timely and accurate data to fulfill internal and external data requests
• Identify, compile, and ‘clean’ data for research projects
• Identify, analyze, and interpret trends or patterns in complex data sets
• Oversee evaluation and research projects
• Communicate the evaluation plan and its details to leadership and stakeholders
• Collaborate with external research partners to ensure understanding of data points and data sets
• Develop and monitor internal and external data requests
• Manage, summarize, and analyze quantitative and/or qualitative data
• Summarize and explain research findings and their implications
• Prepare findings for publication
• Develop, review, and abstract published research
• Produce data visualization dashboards with Tableau

Senior Research/Data Analyst

Analyst

• Provide hands-on technical expertise on a team of systems analysts and systems administrators.
• Serve as the escalation point for technical issues, guiding the team in troubleshooting and resolving hardware, software, and network problems.
• Act as the primary contact for external vendors, coordinating support for advanced technical issues and ensuring timely resolution.
• Ensure proper management and support of technologies including Office 365, Active Directory, Exchange Server, Microsoft Teams softphones, VPN, RDP, and Windows operating systems.
• Recommend and implement solutions to improve efficiency and reliability.
• Ensure comprehensive documentation of systems, processes, and troubleshooting procedures for team reference and knowledge sharing.
• Support end-users with their IT needs and ensure ongoing maintenance and reliability of the agency’s core applications and IT infrastructure.
• Guide the resolution of complex technical issues, coordinate with third-party vendors, and implement solutions that enhance overall IT service delivery.

Senior Research/Data Analyst

Senior System Analyst