COVENTEK, INC.

Backend Engineer

• Under direct supervision, designs, codes, tests, modifies and debugs computer software.
• Researches and analyzes program or systems problems and develops program documentation.
• Translates business requirements into development activities in secure and maintainable code.
• Supports configuration of all aspects of the GenTax® COTS application.

Junior .NET Developer

Technical Product Manager

• Act as the primary liaison between business units and internal/external engineering teams
• Lead discovery sessions to uncover and analyze user needs
• Collaborate closely with enterprise architects and security teams to evaluate technical feasibility
• Document and present status updates to stakeholders

Content Marketing Manager

• Research and write engaging travel blogs, destination guides, itineraries, and travel tips.
• Upload and manage travel content on websites, blogs, and CMS platforms.
• Curate and publish travel deals, vacation packages, flight offers, and hotel promotions.
• Optimize content for SEO using keywords, meta descriptions, and internal linking.
• Manage social media posts related to travel offers and blog promotions.
• Coordinate with marketing, design, and sales teams for campaigns and promotions.
• Monitor website traffic, content performance, and engagement metrics.
• Ensure content accuracy, originality, and alignment with brand voice.
• Stay updated on travel industry trends, tourism news, and competitor activities.

Travel Content Intern

Business Analyst

• Act as the bridge between business and IT to design and implement system solutions
• Analyze complex needs, document requirements, support project rollouts, and provide advanced training/support
• Serve as the strategic liaison between business units and IT departments to translate complex business needs into actionable technical solutions
• Lead the elicitation, analysis, and documentation of requirements for high-impact systems
• Participate in the planning, design, and implementation of new or enhanced systems
• Act as a trusted advisor and mentor to drive operational efficiency
• Evaluate existing business processes and system workflows to identify bottlenecks and propose solutions

IT Business Analyst

Learning and Development

• Support organizational change management activities related to Georgia Tech’s web modernization and governance initiatives.
• Assist in developing and executing change management and stakeholder engagement plans.
• Coordinate communications and readiness activities associated with new governance processes, intake models, and operational workflows.
• Help document and socialize new web governance standards, intake procedures, and support processes.
• Develop presentations, communications materials, job aids, FAQs, and end-user guidance documentation.
• Support stakeholder outreach and engagement activities across distributed campus units.
• Coordinate training logistics, readiness activities, and adoption support efforts.
• Partner with technical teams, project managers, communications professionals, and business stakeholders to support implementation readiness.
• Track risks, stakeholder concerns, and adoption barriers and help recommend mitigation strategies.
• Assist with meeting coordination, governance-related documentation, and project support activities.
• Support process improvement and operational readiness efforts associated with enterprise web services and governance modernization.

Web Modernization Organizational Change Manager

Administration

• Serve as the primary administrator for the DIAL AWS GovCloud environment overseeing essential platforms.
• Manage FileCloud administration and provide comprehensive technical support to users.
• Maintain critical environments to ensure reliable operations and seamless user experiences across the organization.
• Responsible for cloud infrastructure management, monitoring, security and compliance, collaboration and support, and deployment.

File Cloud Administrator – AWS

Project Manager

• Plan, organize, and integrate cross-functional information technology tasks to deliver specific results to customers on time.
• Schedule meetings, record and distribute project meeting minutes.
• Monitor and track project documentation and deliverables.
• Send follow-ups as necessary to ensure project activities are completed in a timely manner.
• Work with project managers and business teams to document and manage project scope and high-level requirements.
• Perform project tasks (gathering requirements, facilitating design discussions, overseeing application development, testing, training, and roll-out schedules) as required to keep projects on track.
• Keep project status and resource forecasts current in reporting tools.
• Use reporting tools to keep customers informed of project status and to schedule upcoming work.
• Aiding in the development of status reporting, communication material such as emails, newsletters, or PowerPoint presentation, updating project schedules and Risks, Actions, Issues, Decisions (RAID) log.
• Provide customer management responsibilities, including managing expectations, communicating project status, and reporting on lessons learned and retrospective findings.
• Maintain effective communication and working relationships with project team members.
• Other responsibilities per management discretion.

Project Coordinator

• Under broad supervision, analyzes customer business needs and participates in the planning, design and implementation of new or enhanced systems.
• Develop innovative instructional programs and materials that align with organizational goals and learner needs.
• Collaborate with subject matter experts (SMEs) and stakeholders to ensure the accuracy and relevancy of training content.
• Conduct thorough Training Needs Assessments and Audience Analyses to identify learning objectives and performance gaps.
• Design, develop and maintain comprehensive, 508-compliant instructional materials.
• Create online, interactive training materials in various formats, including printable job aids and eLearning courses.
• Generate SCORM-compliant webinars and microlearning courses using eLearning authoring tools.
• Develop and administer a variety of assessments to measure learner progress and comprehension.
• Analyze assessment data to evaluate the effectiveness of instructional programs.

Instructional Designer

Product Manager

• Manage a portfolio of IT products and applications
• Guide products through all lifecycle stages
• Define product scope and identify IT-enabled solutions
• Create and prioritize product backlogs
• Oversee product releases and monitor performance

Product Owner/Portfolio Manager

• Oversee essential platforms such as AMANDA, File Cloud, and the DIAL Virtual Desktop Infrastructure (VDI).
• Manage AWS infrastructure supporting business applications.
• Manage AWS infrastructure for VDI.
• Handle staff onboarding, troubleshooting issues, and providing technical support to users.
• Maintain critical environments to ensure reliable operations and seamless user experiences across the organization.
• Complete assigned tasks, provide clear status updates, adhere to quality standards, and work collaboratively.
• Handle on-call nightly and weekend patching, upgrades, and troubleshooting.
• Exhibit initiative by proactively learning new systems, processes, and aspects of business functionality independently.