COVENTEK, INC.

QA Engineer

• Supporting the execution of test lifecycle deliverables per standard methodology and procedures
• Create and document test plans, execute tests, analyze results, and report problems and anomalies
• Work closely and collaboratively with business partners, PMO and Vendor technical delivery teams
• Ensure software testing is done on-time and as planned
• Assist Business subject matter experts and business analysts in the development of UAT test scenarios
• Participate in defect triage meetings and demos
• Report weekly status to Quality Assurance Testing Lead

Junior QA Consultant

Architect

• Supervises, guides, and/or instructs the work assignments of subordinate staff
• Assists in planning, scheduling of team resources, status reporting and completion of required documentation
• Analyzes and develops work or project plans for team assignments
• Analyzes and implements solutions to problems associated with assignments
• Responsible for project leadership
• Coordinates the integrated systems integrity and communication between users and third party software vendors
• Provides systems and installation support and user training
• Develops and controls project schedules and assigns responsibilities where appropriate
• Participates in all aspects of software development, systems design and analysis and project planning and management

IT Application Architect

ServiceNow

• Design, develop, and implement ServiceNow solutions, including customizations and integrations.
• Collaborate with stakeholders to gather, analyze, and refine requirements.
• Customize and configure ServiceNow applications, modules, and workflows.
• Troubleshoot and resolve technical issues on the ServiceNow platform.
• Develop and maintain technical documentation, including system designs and user guides.
• Mentor junior developers and contribute to the team’s technical growth.
• Stay updated on the latest ServiceNow features and industry best practices.
• Ensure compliance with coding standards, security policies, and best practices.
• Conduct code reviews and actively participate in design discussions.
• Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.

Senior ServiceNow Developer

Data Analyst

• Under broad supervision, performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in the functional area.
• Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations.
• May partner with other departments, divisions, outside agencies, and vendors to address business issues.
• Exercises various latitudes of independent judgment.
• May administer or provide high-level support for various projects, grants, contracts, implementation of procedures, and/or any specialized functions.
• Assists with orientation, training, or providing task guidance of junior team members.
• Provides strategic analysis.
• Perform job responsibilities with minimal supervision
• Extract primary data from Oracle Database with the use of SQL
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Provide timely and accurate data to fulfill internal and external data requests
• Identify, compile, and ‘clean’ data for research projects
• Identify, analyze, and interpret trends or patterns in complex data sets
• Oversee evaluation and research projects
• Communicate the evaluation plan and its details to leadership and stakeholders
• Collaborate with external research partners to ensure understanding of data points and data sets
• Develop and monitor internal and external data requests
• Manage, summarize, and analyze quantitative and/or qualitative data
• Summarize and explain research findings and their implications
• Prepare findings for publication
• Develop, review, and abstract published research
• Produce data visualization dashboards with Tableau

Junior QA Consultant

IT Application Architect

Senior ServiceNow Developer

Senior Research/Data Analyst