Business Analyst

PhoenixTeam

Business Analyst supporting Department of Veterans Affairs loan-guaranty technology modernization. Translating business needs into requirements, user stories, data flows, and decommissioning plans.

Posted 9/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technology modernization, stakeholder engagement, and requirements analysis, with a strong focus on delivering high-quality client solutions. Proficient in managing documentation and collaborating effectively with teams to support legacy system decommissioning and product design.

Highest-signal resume keywords

Technology ModernizationRequirements AnalysisStakeholder EngagementPublic Trust ClearanceMicrosoft Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements AnalysisData Flow AnalysisBusiness Capability DocumentationUser Story DevelopmentLegacy System DecommissioningAnalytical Problem-SolvingTechnology Modernization PlanningClient Deliverable CreationProcess MappingMortgage Industry Knowledge

Soft Skills

Verbal CommunicationWritten CommunicationAttention to DetailLeadership in Ambiguous SituationsAdaptability to Priorities

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookSalesforceAWSJIRAConfluenceAI-Assisted Tools

Certifications & Qualifications

Public Trust Clearance Eligibility

Industry Keywords

Department of Veterans AffairsFederal GovernmentTechnology ModernizationLegacy System DecommissioningMortgage Industry

Tech Stack

Tools & technologies

AWS

About the role

Key responsibilities & impact

Develop an understanding of the program's current and future technology needs and stakeholder and Veteran benefits
Perform current-state analysis, stakeholder interviews, and capability assessments
Support technology modernization and legacy system decommissioning planning
Develop user stories and break down requirements into deliverable functionality
Analyze application and business-domain data requirements and business rules
Understand end-to-end data flows from source to screen across capability areas
Document business capabilities, future-state processes, gaps, and dependencies
Maintain documentation for new feature development and legacy system modernization and retirement
Contribute to product and solution design, specifications, and development
Create high-quality client deliverables with regular supervision from the team lead
Prepare and review solution options with the team lead
Build collaborative relationships with the client and delivery team
Maintain positive client relationships

Requirements

What you’ll need

Bachelor's degree and 5 years of relevant experience
Alternatively, an Associate's Degree and an additional 2 years of experience
Alternatively, a high school diploma and an additional 4 years of experience
Excellent verbal and written communication skills
Strong attention to detail with proven analytical and problem-solving skills
Ability to shift focus between high-priority tasks as required
Demonstrated leadership in ambiguous situations
Ability to navigate challenges and consistently complete work
Proficiency with Microsoft Suite (Word, Excel, PowerPoint, Outlook)
Must be eligible to obtain a Public Trust clearance
Availability during core business hours of 8am–5pm ET
Preferred: Experience supporting the WebLGY application for the Department of Veterans Affairs
Preferred: Existing Public Trust clearance at the Department of Veterans Affairs or another federal agency
Preferred: In-depth mortgage industry knowledge
Preferred: Experience implementing Salesforce and/or AWS solutions for the federal government or Department of Veterans Affairs
Preferred: Experience using JIRA and Confluence
Preferred: Experience supporting technology modernization or legacy system decommissioning assessments
Preferred: Familiarity with AI-assisted tools for requirements analysis, documentation, and process mapping

Benefits

Comp & perks

Full-time W2 employment
100% remote work (US-based)
40 hours/week with availability during core business hours of 8am–5pm ET