Senior Product Management Analyst

American Express

Senior Analyst supporting Delta cobranded credit-card product operations at American Express. Managing partner workstreams, insights, benefits, invoicing, and operational risk controls.

Posted 9/10/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $78,000 - $124,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product and partner management, with a strong focus on operational risk management, stakeholder engagement, and data-driven decision-making. Capable of synthesizing complex information into actionable insights and delivering compelling presentations to senior leadership.

Highest-signal resume keywords

Product ManagementOperational Risk ManagementStakeholder EngagementData AnalysisProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ReportingInvoicingCompetitive ResearchControl TestingPerformance MonitoringIssue ResolutionInsights SynthesisBusiness Needs AssessmentSolution ImplementationExecutive-Level Presentations

Soft Skills

Strong CommunicationOrganizationCollaborationInterpersonal SkillsLearning Agility

Industry Keywords

ComplianceControl ManagementCustomer ExperienceRisk MitigationProduct Lifecycle

About the role

Key responsibilities & impact

Partner cross-functionally with Finance, Analytics, Control Management, Compliance, and Delta partners to move initiatives forward
Manage day-to-day key partner and product operations, including reporting, invoicing, and insights
Deliver and synthesize insights and analyses through competitive research and trends to inform product improvements and leadership decision making
Contribute innovative ideas that elevate and influence the broader portfolio and strategy
Support benefit management across the product lifecycle, including monitoring performance, coordinating with stakeholders to resolve issues, and ensuring benefit delivery is compliant and aligned to the intended customer experience
Monitor Operational Risk Events and Issues Management through escalations, identify root causes, and drive remediation efforts for risk mitigation
Serve as control management lead by creating and performing control testing, smart monitoring, and mitigating customer or operational issues

Requirements

What you’ll need

2 years of work experience in a product or partner management role preferred
Demonstrated ability to assess business needs, identify solutions, and implement them seamlessly
Proven track record to spearhead workstreams autonomously and drive completion across teams at all levels
Strong organization, communication, and project management skills
Ability to build and influence positive relationships with internal and external stakeholders, and with a strong executive presence
Experience with distilling complex information into clear, compelling narratives for senior leadership and partners
Executive-level presentations and briefing materials
Comfort with data to synthesize from multiple sources into actionable insights to inform strategy
Quick learner of proprietary systems and processes with impeccable attention to detail
Learning agility and flexible style – ability to handle changing priorities and a broad variety of projects
Strong collaborator and team player with excellent interpersonal skills and willingness to support projects beyond immediate job scope
Positive attitude, proactive work style, and customer / partner first mindset
Passion for travel
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities