Business Analyst

• Supports the Wholesale channel through reporting sales, planning and overall business analysis
• Serves as a key liaison between cross functional partners in Merchandising, Finance, & Inventory Optimization
• Provides data-driven insights that support business decisions
• Analyzes business and bookings performance
• Prepares in-season and annual forecasting
• Prepares market OTB, and reporting results during market and post market
• Tracks sales and profit by account and helps analyze results by location
• Updates and evolves current process for accurate reporting and tracking to original budget
• Participates in cross-functional meetings and communicates outcomes to key partners

Wholesale Business Analyst

• Support the delivery of card and core banking capabilities by translating complex business needs into clear, actionable requirements
• Work across product, engineering, delivery, and business teams to define solutions that support debit card, credit card, payment processing, and account servicing workflows
• Elicit, analyze, and document business, functional, and integration requirements for debit card, credit card, core banking, and payment processing capabilities
• Translate complex business processes into user stories, use cases, process flows, data mappings, business rules, and acceptance criteria
• Analyze card transaction lifecycles including account setup, card issuance, authorization, memo posting, clearing, settlement, reversals, adjustments, disputes, chargebacks, representments, and exception handling
• Define and support integrations across core banking platforms, card processors, payment networks, digital channels, fraud systems, servicing platforms, and third-party providers using application programming interfaces (APIs), events, files, and message-based interfaces
• Apply working knowledge of payment and card standards including ISO 8583, ISO 20022, REST APIs, batch files, and processor or network message specifications to support solution definition and delivery
• Use tools such as Postman, API documentation, logs, data extracts, and test simulators to validate integration behavior and confirm alignment to documented requirements
• Facilitate workshops and working sessions with cross-functional teams to support shared understanding, decision-making, backlog refinement, solution design, certification, and post-production support
• Identify process gaps, document downstream impacts, and maintain business analysis artifacts across card processing and core banking workflows

Senior Business Analyst

• Support daily cash positioning, cash forecasting, and liquidity monitoring for Americas entities.
• Execute and monitor routine banking and treasury transactions, ensuring accuracy and timeliness.
• Assist with bank account administration, including account openings, closures, and maintenance of authorized signatories.
• Prepare and analyze treasury reports related to cash balances, banking fees, and transaction activity.
• Support compliance with internal treasury policies, controls, and external banking requirements.
• Partner with internal finance teams to resolve cash application, payment, or reconciliation issues.
• Contribute to continuous improvement initiatives aimed at optimizing cash management processes and banking efficiency.
• Support working capital optimization initiatives, including cash concentration, pooling, and intercompany funding activities.
• Partner with Treasury, Tax, Accounting, FP&A teams and GS on strategic initiatives, system enhancements, and process improvements.

Senior Analyst, Americas Banking & Cash Management

• The Senior Analyst, Contract Management is responsible for driving detailed execution of contracts in support of accounts aligned to SCG Regions for their dedicated business unit.
• This role provides expertise on handling RFP/RFI submissions, contract authoring, contract implementation, and contract maintenance.
• Lead RFP/RFI process to include gathering required pricing approvals & non-financial information, as well as review and redlines of contract terms and conditions in close coordination with Legal, Deal Desk & field for timely submission.
• Develop plans for all incoming approvals to include drafting contracts using approved templates and clauses.
• Ensure development of error proof contract documents, maintaining high attention to details.
• Work closely with Deal Desk and Field on any discrepancy or gaps in pricing approvals.
• Form strong, trust-based relationships with Account Management, Franchises, Deal Managers and Contract Strategy.
• Responsible for contract price activation, including efficient contract set up, ensuring all contract data elements are accurately and consistently entered into appropriate contracting systems.
• Coordination of price loading where appropriate providing clear and complete price load direction to price load specialists where applicable.
• Direct workflow across Contract Administration team to ensure flawless execution.
• Implementation of price changes resulting from contract maintenance activity to include scheduled price increases stipulated in the contract and compliance price adjustments for noncompliant accounts.
• Generate contract price files, IDN roster maintenance on contracts, creation of member-add letters, and draft amendments.
• Develop and maintain contract templates in contracting systems in alignment with approved JJMD contract pricing strategies.
• Maintain assigned SOPs and Work Instructions.

Senior Analyst, Contract Management

Senior Analyst, Banking & Cash Management

• The Senior Analyst, Contract Management is responsible for driving detailed execution of contracts in support of accounts aligned to SCG Regions for their dedicated business unit.
• This role provides expertise on handling RFP/RFI submissions, contract authoring, contract implementation, and contract maintenance.
• They also are responsible for coordinating the contract implementation workflow, identifying potential gaps, recommending solutions, and sharing standard methodologies.
• Lead RFP/RFI process to include gathering required pricing approvals & non-financial information, as well as review and redlines of contract terms and conditions in close coordination with Legal, Deal Desk & field for timely submission.
• Develop plans for all incoming approvals to include drafting contracts using approved templates and clauses.
• Ensure development of error proof contract documents, maintaining high attention to details.
• Work closely with Deal Desk and Field on any discrepancy or gaps in pricing approvals.
• Form strong, trust-based relationships with Account Management, Franchises, Deal Managers and Contract Strategy.
• Responsible for contract price activation, including efficient contract set up, ensuring all contract data elements are accurately and consistently entered into appropriate contracting systems.
• Coordination of price loading where appropriate providing clear and complete price load direction to price load specialists where applicable.
• Direct workflow across Contract Administration team to ensure flawless execution.
• Implementation of price changes resulting from contract maintenance activity to include scheduled price increases stipulated in the contract and compliance price adjustments for noncompliant accounts.
• Generate contract price files, IDN roster maintenance on contracts, creation of member-add letters, and draft amendments.
• Develop and maintain contract templates in contracting systems in alignment with approved JJMD contract pricing strategies.
• Maintain assigned SOPs and Work Instructions.

• Provide essential support to the IT Demand Management and Due Diligence processes
• Collaborate with business and IT leaders, requestors, and IT stakeholders to assess new technology, operational enhancements, and strategic initiatives
• Facilitate intake, analysis, documentation, and coordination of IT requests
• Serve as a primary point of contact for requestors, providing guidance on Demand Management processes, requirements, and expectations
• Conduct demand intake and triage analysis to assess request completeness
• Partner with requestors to develop and refine business cases
• Facilitate due diligence activities by coordinating required reviews, documentation, meetings, and summary reporting
• Gather required vendor and internal documentation to support evaluation, risk review, and decision-making
• Prepare due diligence summary reports that document findings and recommendations
• Coordinate stakeholder assessments and ensure feedback is collected

• Elicit, document, and manage business and functional requirements for credit card payment processing systems, including authorization, clearing, settlement, chargebacks, and dispute resolution workflows.
• Translate complex business requirements into detailed functional specifications, user stories, process flows, and data mapping documents for development and QA teams.
• Analyze end-to-end payment lifecycle processes including card authorization, capture, refund, tokenization, 3DS (3D Secure), and fraud management.
• Collaborate with internal teams (engineering, product, compliance, risk, and operations) and external vendors/partners to define and deliver payment solutions.
• Support and participate in UAT (User Acceptance Testing), system integration testing (SIT), and regression testing cycles, including reviewing test cases and defect management.
• Ensure all payment solutions adhere to PCI-DSS compliance standards, regulatory requirements, and industry best practice.
• Facilitate workshops, stakeholder meetings, and sprint ceremonies (in Agile environments) to drive alignment and timely delivery.
• Analyze payment data and transaction reports to identify trends, anomalies, and areas for process improvement.
• Support go-live activities, post-implementation monitoring, and production incident resolution related to payment systems.
• Assist in documenting API specifications and integration guides for payment gateway and processor connectivity.

Business Analyst – Credit Card, Digital Payment Processing

• Partner with Account Management and Offer Development team members to proactively support and influence contracting needs for top customer segment.
• At the direction of management, direct and manage commercial contract terms and conditions negotiation.
• Support and help prioritize and manage workload queue.
• Draft, review, and negotiate terms and conditions in commercial contract documents, and participate in customer calls as necessary.
• Work with the Manager and Senior Manager, Contact Management to facilitate internal contract approval and stakeholder negotiation to resolve complex issues and assist in disputes.
• Develop and maintain positive business partnering relationships with Legal, Offer Development, Health Care Compliance and Field Sales Organization.
• Proactively support the design and implementation of systems, processes, and controls to track and manage the contracting process to enhance efficiency and compliance.
• Facilitate effective communication and collaboration with internal partners, consistent with company mission and values.
• Provide regular mentorship and training to Contract Management team members and to business partners to ensure understanding of contractual requirements as well as the general legal and compliance environment.
• Partner with Offer Development and Field to resolve any discrepancy or gaps in pricing approvals.

Lead Analyst, Contract Management

• Partner with Account Management and Offer Development team members to proactively support and influence contracting needs for our top customer segment.
• At the direction of management, direct and manage commercial contract terms and conditions negotiation.
• Support and help prioritize and manage workload queue.
• Draft, review, and negotiate terms and conditions in commercial contract documents, and participate in customer calls as necessary.
• Work with the Manager and Senior Manager, Contact Management to facilitate internal contract approval and stakeholder negotiation to resolve complex issues and assist in disputes (e.g., escalating complex legal and factual issues to the appropriate internal parties, e.g., Supply Chain, Human Resources, Corporate Risk Management, Health Care Compliance, Privacy, Commercial Programs Legal Group (CPLG)).
• Develop and maintain positive business partnering relationships with Legal, Offer Development, Health Care Compliance and Field Sales Organization.
• Proactively support the design and implementation of systems, processes, and controls to track and manage the contracting process to enhance efficiency and compliance.
• When assigned, facilitate effective communication and collaboration with internal partners, consistent with company mission and values, to ensure that actions taken reflect terms of contracts and agreements.
• Provide regular mentorship and training to Contract Management team members and to business partners to ensure they understand contractual requirements as well as the general legal and compliance environment.
• Ensuring conformity to business needs, accurate risk allocation, and compliance with DePuy Synthes Orthopedics’ policies and procedures.
• Partner with Offer Development and Field to resolve any discrepancy or gaps in pricing approvals.
• Implementation of price changes resulting from contract maintenance activity to include scheduled price increases stipulated in the contract and compliance price adjustments for noncompliant accounts.
• Generate contract price files, integrated delivery network (IDN) roster maintenance on contracts, creation of member-add letters, and draft amendments.
• Write and/or maintain assigned standard operating procedures and work instructions and help monitor adherence for related processes.
• Provide timely response to internal and external audit requests.

• Partner with business stakeholders to understand their goals, challenges, and business processes.
• Lead requirements gathering workshops and translate business needs into clear functional requirements and user stories.
• Design future-state business processes and recommend best practices using Veeva CRM.
• Collaborate with Solution Architects, Configuration Consultants, and Developers to deliver scalable, high-quality solutions.
• Create business requirements, process flows, functional specifications, and other project documentation.
• Support solution design across Veeva CRM capabilities such as Call Reporting, CLM, Approved Email, Engage, Events, MyInsights, Sampling, Medical CRM, and Align.
• Analyze business data, KPIs, and operational metrics to identify opportunities for process improvement.
• Plan and facilitate User Acceptance Testing (UAT), including creating test scripts, coordinating testing activities, managing defects, and obtaining business sign-off.
• Work closely with Project Managers to manage scope, prioritize requirements, resolve issues, and support project delivery.
• Assist with data migration validation, integration testing, deployment activities, and post-go-live support.
• Build strong relationships with clients and act as a trusted advisor throughout the implementation lifecycle.
• Support continuous improvement initiatives by identifying opportunities to optimize business processes and maximize value from the Veeva platform.

Senior Veeva CRM Business Analyst

• Gather, analyze, and document business, functional, user, and non-functional requirements.
• Collaborate with business users, developers, and project teams to deliver effective software solutions.
• Create user stories, tasks, bugs, and manage work items in Azure DevOps.
• Perform system testing, validate functionality, and support production issues.
• Participate in Scrum ceremonies, requirements workshops, and Agile development activities.
• Assist with user training, documentation, and development of user guides.
• Support accessibility testing and ensure compliance with WCAG 2.1 standards.
• Provide ongoing customer support and maintain project documentation.

• Contributing to the development of new tools, standard processes and moderate solutions to meet core product needs.
• Analyzing, defining and documenting complex requirements and business processes
• Developing complex systems specifications and process flows.
• Following established business processes, protocols and quality standards in the development and deployment of intermediate and complex solutions.
• Maintaining stakeholder expectations and raise appropriate issues to project managers, as necessary.
• Developing “trusted advisor” relationship with senior stakeholders through effective communication and efficient, quality execution on projects.
• Gathering business requirements and translate them into user stories/functional specifications.
• Identifying and documenting process improvements and functional specifications based on research of best practices and analysis of work group data.
• Creating moderately complex technical and functional user documentation.
• Performing moderately complex analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability.
• Working between remote development teams, internal IT and business to ensure requirements are being met.
• Collaborating in an Agile/Scrum environment: participate in standups, sprints planning, backlog grooming, and demos.
• Collaborating with QA to define and implement test strategies and acceptance criteria.

• Lead Business Acceptance Testing for assigned releases, capabilities, and initiatives.
• Use business requirements, process risk, and release goals to define test strategy, coverage priorities, scripts, and expected outcomes.
• Analyze system, asset, configuration, and process changes to identify BAT impacts, risks, and readiness needs.
• Validate pricing information and related business outcomes to confirm accuracy, identify issues, and support strong provider experience.
• Partner with cross-functional teams to resolve defects, remove blockers, and support implementation of new programs.

Operations Lead Analyst – Business Acceptance Testing

• Interpret customer requests and translate them into functional requirements (recognize the distinction between user requests from the underlying true needs).
• Documentation of business processes and workflow (‘as is’ and ‘to be’) using swim lane diagrams.
• Identify customers key success criteria and ensure they are tracked and measured within the solution.
• Maintain a thorough understanding of the Sapio Sciences product portfolio and how it is configured.
• Effectively provide end user training on customized solution to show how the implementation met customer's goal.
• Be able to perform configurations of the workflow/experiment in the Sapio Platform, and/or in some cases create wireframe mockups of the workflow/experiment.
• Effectively document, communicate (oral and written) and explain technical material.
• Perform root cause analysis, uncover critical business requirements, and facilitate solution delivery.
• Expected to function independently and produce results that meet standards of quality, timeliness, and acceptability with minimal supervision.
• Liaise with the product team to ensure new customer-driven feature requirements are captured.
• Become our customer’s trusted technical partner; regularly review their deployment to ensure successful leverage of our full product and service portfolio.
• Work closely with the Sapio Sciences US team to establish scalable processes and working methods.
• Meticulously manage all BA-related deployment services documentation.
• As needed, assist in testing sprint deliverables to ensure they meet requirements.

Business Analyst, Scientific

• Own HIPAA-compliant source-of-truth artifacts. Serve as the accountable owner for several Excel-based artifacts that govern Medicare claims business rules, edits, code sets, or requirements.
• Maintain version control, change history, and documentation so these remain authoritative and audit-ready, and handle all content in accordance with HIPAA and CMS data-handling requirements.
• Apply deep Medicare claims expertise. Act as the subject matter expert on CMS Medicare Part A (institutional, hospice, home health) and Part B (professional, outpatient, DME) claims processing, including how claims are edited, and use that expertise to evaluate the downstream impact of every proposed change.
• Validate changes internally. Review and validate proposed updates to the spreadsheets before they go out, confirming they're accurate, internally consistent, and aligned with CMS policy and program requirements.
• Identify discrepancies, edge cases, and ripple effects early.
• Communicate changes externally. Be responsible for sharing validated changes with external stakeholders, including CMS counterparts, in a clear, well-documented, and timely way.
• Maintain the narrative around what changed, why, and what it affects.
• Bridge product and engineering. Partner closely with the Product Manager to translate policy and program needs into clear requirements, and work directly with Engineering leadership to ensure those requirements are understood, technically feasible, and implemented faithfully.
• Surface tradeoffs and risks so decisions get made with the full picture.
• Keep everyone aligned. Facilitate the flow of information across functions—reducing ambiguity, documenting decisions, and ensuring that policy, product, and engineering stay in sync as the work evolves.

Project Manager – Business Analyst

• Track program financials including funds requested, allocated, received, and expended at the Task Planning Sheet (TPS) level
• Monitor emergency funding requests and identify funds available for recoup or reallocation
• Create and maintain burn down tables of expiring funds at the ISEA level
• Coordinate and host recurring financial review meetings
• Prepare financial status updates and presentations for program reviews using PowerPoint and Excel
• Assist with annual task planning sheet submissions, including collecting, reviewing, and processing ISEA task statements and cost estimates
• Validate plans in NEPS and submit into workflow for program manager review and approval
• Provide risk management support throughout project lifecycle
• Assist with project risk management planning, identification, analysis, response planning, implementation, and monitoring
• Identify and document residual risks and coordinate required approvals
• Assist with development, tracking, and execution of annual SHA development
• Coordinate, analyze, and prepare support to ISEAs with database submissions
• Support all steps of SHA process including necessary follow-on reviews and updates
• Develop and support maintenance of PowerApps and SharePoint databases
• Track status of SSC and CMT deliverables
• Work with NSWCPD ISEAs to collect, document/develop, review, and maintain SSC and CMT submissions
• Ensure timely completion and submission of required deliverables
• Work with information system security managers, information system security engineers, and ISEAs to track status/progress of program-related Enterprise Mission Assurance Support Service (eMASS) packages
• Leverage Microsoft Office Suite expertise to develop macros and tools for data analysis and maintenance
• Work with large data sets integrated into different management tools, databases, and reports
• Develop and maintain financial and workload planning databases utilizing existing NAVSEA Information Systems
• Provide documentation of all requirements in accordance with NSWCPD SEP
• Prepare monthly status reports outlining work accomplished and financial summaries
• Maintain contractor personnel roster
• Support meetings, coordinate actions, record meeting minutes, and track action items to closure
• Assist with generating meeting briefs and presentations
• Store and maintain program-related data/files on share drives and SharePoint as directed
• Support data calls with quick turnaround times
• Travel to NSWCPD and other locations as required for meetings, system support, and program activities

Program Management Analyst

• Provide continuous backlog management
• Assist the Product Owner in bringing new functionality to life through the Product Development Lifecycle
• Work with internal users and leadership to determine requirements and priority
• Research, obtain, and document business requirements
• Conduct current state/future state analysis and gap assessments
• Basic workflow mapping
• Work with the product team to establish a plan for new functionality
• Work with design to create prototypes
• Translate new functionality into JIRA epics and tickets
• Plan for dependencies between tickets
• Attend established scrum ceremonies
• Assist in Sprint planning
• Review ongoing development work in QA environment
• Backlog management
• Review developer tickets for final approval
• Participate in team-wide testing sessions
• Write and execute User Acceptance Testing
• Assist in Business End to End testing before releases

• Monitor player gameplay activity, deposits and withdrawals to identify suspicious or potentially fraudulent emerging patterns and recommend fraud prevention strategies.
• Utilize various data sources to design, test and implement effective fraud prevention rules.
• Assist in tuning existing fraud detection rules and thresholds to reduce false positives while improving detection rates.
• Conduct root cause analysis on fraud trends and recommend preventative measures and process enhancements.
• Support the ongoing optimization of chargeback prevention and representment processes.
• Collaborate closely with the Operations teams to resolve emerging fraud rings and enforce account actions (i.e., suspension, closure, etc.).
• Analyze betting patterns to detect irregular gameplay, arbitrage betting and coordinated activity between accounts.
• Design and build effective dashboards to support the monitoring of key fraud KPIs.

Fraud Management Analyst

• Play detective: get to the root cause of issues, guide users through fixes or workarounds, and partner with the tech team to build the right-sized solution for every bug or enhancement.
• Spot the upgrade: identify opportunities to streamline workflows and validations that make setups more accurate and the user experience smoother.
• Run the ticket pipeline: use Wrike to organize, refine, and groom every support ticket so developers know exactly what's needed, with clear status updates and testing results along the way.
• Set the priorities: work with stakeholders to make sure the tickets that matter most get tackled in every support sprint.
• Bridge the team: collaborate closely with our tech team, including our offshore developers, to make sure delivered work actually hits the mark.
• Own the quality bar: test support and product tickets in lower environments, sign off on what's ready for production, and verify everything post-deployment across as many scenarios as you can dream up.
• Keep everyone in the loop: communicate proactively with internal and external stakeholders on ticket status.
• Level up constantly: build deep expertise in our products, features, and program configurations, and sharpen your fluency in the Software Development Lifecycle.
• Jump in wherever needed to keep Wellworks' web portal and mobile app running at their best for every user who counts on them.

Business Analyst jobs in Pennsylvania

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Wholesale Business Analyst

Senior Business Analyst

Senior Analyst, Americas Banking & Cash Management

Senior Analyst, Contract Management

Senior Analyst, Banking & Cash Management

Senior Analyst, Contract Management

Senior Business Analyst

Business Analyst – Credit Card, Digital Payment Processing

Lead Analyst, Contract Management

Lead Analyst, Contract Management

Senior Veeva CRM Business Analyst

Business Analyst

Senior Business Analyst

Operations Lead Analyst – Business Acceptance Testing

Business Analyst, Scientific

Project Manager – Business Analyst

Program Management Analyst

Senior Business Analyst

Fraud Management Analyst

Solutions Analyst