Senior Business Analyst

Fiserv

Senior Business Analyst at Fiserv, supporting the delivery of card and core banking capabilities. Collaborating across teams to define solutions for debit and credit card processing workflows.

Posted 7/22/2026full-timeJacksonville • Florida, Pennsylvania • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analysis within financial services, focusing on debit and credit card processing, core banking, and payment systems. Proficient in translating complex business needs into actionable requirements and facilitating cross-functional collaboration for solution delivery.

Highest-signal resume keywords

Business AnalysisDebit Card ProcessingCredit Card ProcessingCore Banking IntegrationISO 8583 Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirements DocumentationFunctional Requirements DocumentationIntegration Requirements DocumentationUser StoriesUse CasesProcess FlowsData MappingsBusiness RulesAcceptance CriteriaCard Transaction Lifecycle Analysis

Soft Skills

FacilitationCollaborationDecision-MakingProblem-Solving

Tools & Technologies

PostmanAPI DocumentationTest SimulatorsData Extracts

Industry Keywords

Financial ServicesPaymentsCard IssuingCard ProcessingCore Banking

About the role

Key responsibilities & impact

Support the delivery of card and core banking capabilities by translating complex business needs into clear, actionable requirements
Work across product, engineering, delivery, and business teams to define solutions that support debit card, credit card, payment processing, and account servicing workflows
Elicit, analyze, and document business, functional, and integration requirements for debit card, credit card, core banking, and payment processing capabilities
Translate complex business processes into user stories, use cases, process flows, data mappings, business rules, and acceptance criteria
Analyze card transaction lifecycles including account setup, card issuance, authorization, memo posting, clearing, settlement, reversals, adjustments, disputes, chargebacks, representments, and exception handling
Define and support integrations across core banking platforms, card processors, payment networks, digital channels, fraud systems, servicing platforms, and third-party providers using application programming interfaces (APIs), events, files, and message-based interfaces
Apply working knowledge of payment and card standards including ISO 8583, ISO 20022, REST APIs, batch files, and processor or network message specifications to support solution definition and delivery
Use tools such as Postman, API documentation, logs, data extracts, and test simulators to validate integration behavior and confirm alignment to documented requirements
Facilitate workshops and working sessions with cross-functional teams to support shared understanding, decision-making, backlog refinement, solution design, certification, and post-production support
Identify process gaps, document downstream impacts, and maintain business analysis artifacts across card processing and core banking workflows

Requirements

What you’ll need

6+ years of experience in business analysis within financial services, payments, card issuing, card processing, core banking, or a related domain
6+ years of experience documenting business, functional, and integration requirements using user stories, use cases, process flows, data mappings, business rules, and acceptance criteria
6+ years of experience supporting debit card and credit card processing functions including authorization, clearing, settlement, disputes, chargebacks, reversals, adjustments, and cardholder servicing
6+ years of experience working with core banking concepts, account processing, and system integrations across payment and servicing platforms
Experience with ISO 8583, ISO 20022, REST APIs, API-first integration patterns, file-based exchanges, event-driven integrations, and message-based interfaces
Experience using Postman or similar tools to review, test, and validate APIs and integration scenarios
Bachelor’s degree or higher in Business Administration, Finance, Information Technology, or a related field, or equivalent combination of education, related experience and/or military experience

Benefits

Comp & perks

In-person collaboration
Office experiences for onboarding
Company commitment to Equal Opportunity
Reasonable accommodation for disabilities