Fiserv

Product Designer

• Research and Testing: Plan and conduct user research including interviews, surveys, and usability testing
• Analyze research findings to inform design decisions and create user personas and journey maps
• Plan and conduct usability tests to evaluate design effectiveness and gather user feedback
• Product Design and UX: Create wireframes, concept designs, prototypes, and product specifications
• Collaborate with team members to iterate on designs based on feedback and usability testing results
• Maintain comprehensive design documentation
• Collaboration and Innovation: Participate in design reviews, provide constructive feedback, present design concepts to stakeholders, stay up-to-date with industry trends

Senior Product Designer

Account Executive

• Proactively engage with business owners & restauranteurs within Restaurant Depot
• Build and nurture relationships by scheduling in-person appointments
• Drive sales growth through personalized consultative selling strategies
• Install Clover systems at client locations and provide hands-on training
• Exemplify Fiserv core values by upholding the highest ethical standards

Outside Sales Representative

• Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face to face conversations to identify their needs and offer tailored solutions.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of Clover and BentoBox solutions for streamlining operations and boosting revenue.
• Drive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
• Install Clover systems at Client locations and provide hands on training to ensure smooth integration and optimal use.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.

• Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face to face conversations to identify their needs and offer tailored solutions.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of clover and BentoBox solutions for streamlining operations and boosting revenue.
• Drive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
• Install Clover systems at Client locations and provide hands on training to ensure smooth integration and optimal use.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.

Analyst

• Lead implementation of Configure Digital software
• Provide training and consulting to clients
• Oversee project deliverables and validate configurations
• Manage client expectations and project timelines
• Conduct post go-live warranty support

Implementation Analyst

Engineer

• Lead the design, development, and implementation of software applications to support Fiserv's business goals.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Perform coding, testing, and debugging of applications to ensure optimal performance and reliability.
• Maintain and improve existing codebases and lead peer review processes.
• Mentor junior developers and provide technical guidance to enhance team capabilities.

Senior Web Accessibility Engineer

• Prepare, maintain, and reconcile recurring transfer pricing calculations, booking schedules, and year-end true-ups; ensure completeness of supporting workpapers.
• Compile quarterly and annual transfer pricing inputs for the tax provision and planning; coordinate with Accounting to validate intercompany entries and reconciliations.
• Draft, update, and track intercompany agreements for transfer pricing transactions; partner with Legal to align terms with policy and substance.
• Prepare detailed transfer pricing documentation and reports, incorporating benchmarking analyses from external advisors and internal financial data.
• Build and enhance Excel-based financial models; leverage SAP S/4HANA and Microsoft Power BI to streamline data retrieval, validation, and reporting.
• Produce Country-by-Country Reporting (CbCR) files and validate underlying data; support readiness for Organisation for Economic Co-operation and Development (OECD)/G20 BEPS Pillar Two requirements and related audits.
• Support tax planning initiatives, including annual fair market valuations, legal entity rationalization, restructurings, and scenario modeling in collaboration with U.S. tax planning and Finance.

Senior Analyst, Transfer Pricing

• Proactively engage with business owners & restauranteurs
• Build and nurture client relationships
• Drive sales growth through product knowledge
• Install Clover systems and train clients
• Travel within the Seattle, WA area

• Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face to face conversations to identify their needs and offer tailored solutions.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of clover and BentoBox solutions for streamlining operations and boosting revenue.
• Drive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
• Install Clover systems at Client locations and provide hands on training to ensure smooth integration and optimal use.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.
• Travel within the Denver, CO area, collaborating with Restaurant Depot Locations to introduce Clover to restaurant owners.

• Proactively engage with business owners & restauranteurs within Restaurant Depot
• Schedule in-person appointments at client’s restaurants/business to demonstrate the value of Clover
• Drive sales growth by educating potential customers
• Install Clover systems at client locations and provide training

• Proactively engage with business owners & restauranteurs within Restaurant Depot
• Build and nurture relationships with clients
• Drive sales growth through personalized consultative selling strategies
• Install Clover systems at Client locations and provide training
• Travel within the Providence, RI area to introduce Clover to restaurant owners

Operations

• Participate in core production management functions including incident, change, and problem management—working closely with cross‑functional teams for metrics-based tracking, planning, risk mitigation, and certification support for top-tier clients.
• Support Kafka clusters, topics, consumer groups, and message flows to ensure high availability and consistent data processing across production systems.
• Oversee and troubleshoot Chronos job scheduling workflows, ensuring SLA adherence, timely batch execution, and automated recovery handling for failed tasks.
• Implement plan reviews and submit changes that improve platform resiliency, change hygiene, and operational success, particularly for Kafka and Chronos‑driven workloads.
• Collaborate with production assurance teams to maintain production run books, change registers, automations, improvements, and conduct detailed impact/root-cause analysis for issues involving data streaming or scheduling components.
• Provide production support for innovative, high‑quality, large-scale financial solutions, working alongside industry-leading engineering and operations talent.
• Perform proactive monitoring across your environment using tools like Splunk, Dynatrace, Grafana, Moogsoft—including alerts and dashboards to track Kafka lag, consumer health, broker performance, and Chronos job status.

Application Operations Engineer, Kafka, Chronos

• Proactively engage with business owners & restauranteurs within Restaurant Depot.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business.
• Drive sales growth by leveraging deep product knowledge.
• Install Clover systems at Client locations and provide hands-on training.
• Exemplify Fiserv core values by upholding the highest ethical standards.

• Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face to face conversations to identify their needs and offer tailored solutions.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of clover and BentoBox solutions for streamlining operations and boosting revenue.
• Drive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
• Install Clover systems at Client locations and provide hands-on training to ensure smooth integration and optimal use.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.
• Travel within the College Point, Queens, NY area, collaborating with Restaurant Depot Locations to introduce Clover to restaurant owners.

Outside Sales Representative, Bilingual Mandarin

Product Manager

• Own and drive the card fraud product strategy for existing and new products.
• Drive product development for Fiserv Card fraud solutions, engaging with technical partners to facilitate change with accuracy.
• Establish yourself as the go-to-person for the Fraud product strategy.
• Closely monitor market trends and competitor activities in the fraud and security space.
• Identify market opportunities that protect and extend competitive differentiators and act appropriately by improving current Fiserv card fraud product features where needed.
• Collaborate with Marketing, IT and Sales to drive effective product visions and solutions.
• Act as CEO of your product set, managing the processes across business units to ensure that the consumer experience using the tools is optimal.
• Work closely with senior leadership providing status, actions plans and recommendations.
• Build strong relationships with Fiserv processed Issuers, understanding their business needs and ensuring the right Fiserv solution set is provided to meet their card fraud needs.
• Create business cases to justify development, illustrating the benefit well.
• Lead technical and non-technical cross-functional teams through product planning, development, test planning and product launch.
• Manage 3rd party solutions and partners where applicable to ensure performance expectations are met.
• Establish and monitor key metric reports.
• Ensure a pristine control environment.
• Collaborate with internal partners in Compliance, Legal, Service, Implementations, Conversions, Sales, Relationship teams and Training to ensure the product set is understood and supported.
• May be required to be a people manager.

Senior Product Designer

Outside Sales Representative

Outside Sales Representative

Outside Sales Representative

Implementation Analyst

Senior Web Accessibility Engineer

Senior Analyst, Transfer Pricing

Outside Sales Representative

Outside Sales Representative

Outside Sales Representative

Outside Sales Representative

Application Operations Engineer, Kafka, Chronos

Outside Sales Representative

Outside Sales Representative, Bilingual Mandarin

Fraud Product Manager