Senior Veeva CRM Business Analyst

Slipstream IT

Senior Veeva CRM Business Analyst collaborating with life sciences clients to transform healthcare engagement through scalable CRM solutions. Leading requirements and facilitating successful Veeva CRM implementations.

Posted 7/16/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Business Analysis within enterprise software implementations, particularly with Veeva CRM in the Life Sciences industry. Capable of translating business needs into functional requirements, facilitating workshops, and supporting UAT while optimizing business processes.

Highest-signal resume keywords

Veeva CRM ExpertiseBusiness Process DesignRequirements GatheringUser Acceptance Testing (UAT)Agile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisFunctional RequirementsProcess FlowsData AnalysisDefect ManagementIntegration TestingProject DocumentationKPI AnalysisUser StoriesData Migration Validation

Soft Skills

Analytical SkillsCommunication SkillsProblem-Solving SkillsRelationship BuildingPrioritization

Tools & Technologies

Veeva CRMCall ReportingCLMApproved EmailMyInsightsEngageEvents ManagementMedical CRMAlign

Industry Keywords

Life SciencesPharmaceutical Commercial ProcessesSales OperationsMedical OperationsCommercial Operations

About the role

Key responsibilities & impact

Partner with business stakeholders to understand their goals, challenges, and business processes.
Lead requirements gathering workshops and translate business needs into clear functional requirements and user stories.
Design future-state business processes and recommend best practices using Veeva CRM.
Collaborate with Solution Architects, Configuration Consultants, and Developers to deliver scalable, high-quality solutions.
Create business requirements, process flows, functional specifications, and other project documentation.
Support solution design across Veeva CRM capabilities such as Call Reporting, CLM, Approved Email, Engage, Events, MyInsights, Sampling, Medical CRM, and Align.
Analyze business data, KPIs, and operational metrics to identify opportunities for process improvement.
Plan and facilitate User Acceptance Testing (UAT), including creating test scripts, coordinating testing activities, managing defects, and obtaining business sign-off.
Work closely with Project Managers to manage scope, prioritize requirements, resolve issues, and support project delivery.
Assist with data migration validation, integration testing, deployment activities, and post-go-live support.
Build strong relationships with clients and act as a trusted advisor throughout the implementation lifecycle.
Support continuous improvement initiatives by identifying opportunities to optimize business processes and maximize value from the Veeva platform.

Requirements

What you’ll need

8+ years of Business Analyst experience within enterprise software implementations.
5+ years of hands-on experience working with Veeva CRM in the Life Sciences industry.
Strong understanding of pharmaceutical commercial business processes, including Sales, Medical, and Commercial Operations.
Experience with one or more Veeva CRM modules, including: Core CRM CLM Approved Email MyInsights Engage Events Management Align Medical CRM.
Experience facilitating workshops, documenting requirements, and working directly with business stakeholders.
Strong knowledge of Agile and traditional project delivery methodologies.
Experience supporting UAT, defect management, and production releases.
Excellent analytical, communication, and problem-solving skills.
Ability to manage multiple priorities while working in a fast-paced consulting environment.

Benefits

Comp & perks

401k match
Comprehensive group health, dental, vision benefits
Life insurance/LTD
Discretionary PTO