Business Analyst

• Partner with cross-functional teams, including Operations, IT, QA, and Training, to support business initiatives and system enhancements
• Participate in User Acceptance Testing (UAT) to validate that system changes align with business requirements
• Create and maintain documentation, including business requirements documents (BRDs), workflows, and process maps
• Monitor and report on project progress, including tracking risks, issues, and dependencies
• Coordinate with internal teams to support timely resolution of escalations
• Assist in analyzing current business processes and identifying opportunities for improvement and optimization
• Develop a working knowledge of organizational operations, workflows, and applicable policies and regulations related to the NJ FamilyCare Managed Care Program
• Manage multiple priorities effectively in a fast-paced environment while meeting deadlines
• Perform other duties as assigned

Business Analyst I

• Serve as the subject matter expert for providing analytics across the TMC Commercial Excellence (ComEx) team
• Design, develop, and maintain the Power BI platform
• Support business needs and decisions within commercial excellence
• Partner across the Contracts and Analytics team to assess needs, address process gaps, and help build efficiencies
• Create innovative reports, views, dashboards, scorecards, and visualizations using Power BI
• Drive requirements gathering, developing KPIs, and metrics

Senior Contracts Business Analyst

• Responsible for measuring, monitoring, and strategically managing M&T’s balance sheet and interest rate risk position
• Manage and participate in the completion of complex processes and analysis specific to measuring the interest rate risk of the Bank’s balance sheet
• Manage the process of obtaining business line forecasts of balance sheet activities pertinent to forecasting net interest income
• Complete complex analyses to support business assumptions and decisions
• Provide feedback and make recommendations to management regarding the results and how to mitigate potential risk
• Stay abreast of trends within the financial services industry and economy
• Participate in planning, developing and implementing various projects and initiatives to improve the Division’s risk management framework
• Direct activities of participants in executing projects specific to risk management aspects of the Asset/Liability process

Lead Treasury Asset Liability Management Analyst

• Understand the entire lifecycle of a class action or similar matter, determine what data is required based on functional requirements, and define how that data and business rules will translate to internal applications.
• Develop and publish technical specifications, technical requirements, and other documentation, as required.
• Design data mappings and transformations which will be used to drive ETL procedures.
• Work with QC Analysts to design testing strategies and plans to ensure all outcomes are as expected.
• Using tools such as Excel, Access, SQL Server, and others, directly query, assess, and analyze data to ensure requirements are being met.
• Serve as liaison between Client Services (business) and Data Analysts (technical) teams to keep production work flowing smoothly.
• Work with Technical Project Managers to ensure all required steps and actions are captured in project plans, and that project timelines seem reasonable.
• Lead, conduct, or consult in user acceptance test exercises to ensure results are acceptable and meet requirements.
• Follow prescribed software development standards, processes, procedures, methodologies, etc., according to departmental policies and conventions.
• Interact and correspond professionally with team members, project management, clients, and other stakeholders.
• Account for and accurately log time against project work.

• Participate in meetings with business stakeholders to identify goals and system requirements.
• Collaborate with business and IT stakeholders in planning, design, and deployment of applications.
• Facilitate design sessions to prototype new systems.
• Review effectiveness of user experience for existing systems and develop improvement strategies.
• Conduct analysis to suggest alternatives for existing operating systems and processes.
• Collaborate with project team to establish project timeline and delivery milestones.
• Coordinate testing of application systems and provide documentation for end users.

Senior Business Analyst, P&C Insurance

• Analyze business requests to be solved with automated systems.
• Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.
• Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates.
• Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements.
• Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
• Begins to develop working relationships with client end-users, programmers and test analysts while assisting with the analysis, design, configuration, testing and maintenance of systems.
• Maintains communications with end-users for feedback to ensure systems continually meet the client's expectations.
• Analyzes basic problems and issues (complexity varies based on data requirements and business specifications) and offers standard business solutions.
• Coordinates and facilitates client meetings.
• Develops simple business specifications and logical flowcharts that include features and functions from which programmers can create technical specifications.
• Demonstrates a basic knowledge of systems/modules to design system screens and database structures.
• Works with programmers to design and develop requirements and learns to analyze the feasibility of new systems and enhancements to existing systems.
• Prepares input for system design, including final report and screen definition, logical system flow and implementation plans.
• Provides support with the resolution of issues that may cross multiple systems and affect the business process and tracking of application incidents/issues; becomes familiar with how to identify system impact of changes in the business, user needs, external business environment and operating systems.
• Develops documentation to include, but not limited to bulletins, manuals, file layouts and application design layouts for internal, client and training purposes.
• Assists with the preparation and coordination of client training and documentation for installation of systems and upgrades.
• Tracks and learns to document changes for functional and business specifications; writes detailed, universally understood procedures for permanent records and for use in training.
• Assists with coordinating documentation and client follow-up evaluation monitoring; post-implementation problems and revision requests.
• Maintains and administers procedures, methodology and/or application standards to include payment card industry and security related compliance.
• Demonstrates a working knowledge to conduct and support testing/planning/validation by clarifying the intended functionality.
• Participates in the resolution of issues to ensure a successful implementation.
• Tests and learns to analyze possible courses of action and solutions.
• Assists with coordinating implementations including vendor and in-house testing, readiness assessment, training and hardware capacity evaluation.
• Assists with the project planning efforts on small development efforts.
• Tracks project progress, collects and analyzes information and trends, and communicates to the user community any anticipated schedule deviations.
• Maintains software deployment plans as directed.

• Provide analytical and project management support to various corporate and business line strategic initiatives
• Work independently but receives assistance/coaching from more senior levels
• Coach other team members, as appropriate, within area of expertise
• Identify, develop, and maintain key linkages with business partners
• Help senior management by giving insightful and pro-active reporting and analysis
• Work with line of business team members to resolve issues and problems as necessary
• Work cross-functionally to drive strategic initiatives and improve processes
• Add financial value to company by analyzing data and recommending initiatives that positively impact the financial results.

Business Analyst III

• Serve as the primary Workday Financials administrator and day-to-day support contact for the Finance team, triaging and resolving configuration issues, user requests, and system inquiries with a high degree of responsiveness and quality
• Diagnose and resolve Workday Financials configuration issues across modules, including Financial Accounting, Accounts Payable, Accounts Receivable, Expenses, Procurement, and/or Banking & Settlement
• Partner with Finance stakeholders to gather, document, and translate business requirements into functional design specifications and Workday configuration solutions
• Support and deliver enhancements, new feature rollouts, and process improvements in Workday Financials, from requirements through testing and change management
• Participate in Workday semi-annual release cycles — reviewing release notes, assessing functional impact, coordinating user acceptance testing, and managing deployment
• Maintain accurate and up-to-date system documentation, including configuration guides, business process flows, and training materials
• Collaborate with the broader Enterprise Systems team on cross-functional initiatives involving Workday HCM, Adaptive Planning, Integrations, and third-party connected systems
• Work with Finance leadership to support strategic priorities such as process automation, reporting improvements, and scalability initiatives tied to company growth
• Act as a bridge between Finance and IT, ensuring system changes are delivered with appropriate controls, testing rigor, and minimal disruption to financial operations
• Manage support tickets and project tasks through a defined intake and prioritization process, communicating status and expectations proactively to stakeholders

Workday Finance Business Analyst

• Partner with Private Markets investment teams and Shared Services to deliver technology and data solutions that enhance operational efficiency and investment insights.
• Lead the creation of detailed business and technical requirements for new systems, data pipelines, and reporting tools.
• Collaborate with internal stakeholders to ensure alignment between business needs and technical implementation.
• Manage and execute projects or workstreams, including planning, stakeholder communication, and delivery oversight.
• Facilitate the transition of new solutions into business-as-usual operations, ensuring proper documentation and training.
• Define and promote best practices for data governance, metadata management, and integration strategies specific to private markets data.
• Contribute to the development of technology roadmaps and the evolution of the Private Markets data architecture.
• Maintain and enhance documentation for systems, data flows, and business processes.
• Demonstrate deep understanding of private markets workflows and data, and translate that into effective technical solutions.
• Coaches, reviews and delegates work to lower level professionals.

Senior Lead Business Analyst, Private Markets

• Analyzes complex end user needs to determine optimal means of meeting those needs
• Determines specific business application software requirements to address complex business needs
• Develops project plans and identifies and coordinates resources, involving those outside the unit
• Works with programming staff to ensure requirements will be incorporated into system design and testing
• Acts as a resource to users of the software to address questions/issues
• May provide direction and guidance to team members and serves as an expert for the team
• Lead discovery and requirements refinement sessions to uncover customers’ business, functional requirements and synthesize requirements to create clear and comprehensive high level and detail business requirements with acceptance criteria

• Partner with Trading, Risk, Operations, Finance, and Technology to gather, analyze, and document complex business and regulatory requirements related to margin, collateral, and risk calculations
• Translate business needs into clear, actionable artifacts (user stories, BRDs/FRDs, data mappings, process flows)
• Perform gap analysis of current vs. target-state processes, data flows, and controls
• Support design decisions aligned with target-state architecture, including microservices-based and event-driven platforms
• Support systems calculating and optimizing margin requirements using models such as VAR, SIMM, and Credit Stress
• Analyze trade, market data, and MTM flows, ensuring consistency, completeness, and accuracy across the lifecycle
• Partner closely with Quant, Risk, and Data teams to validate methodologies, assumptions, and outputs
• Contribute to the design and enhancement of data quality, completeness, accuracy, and timeliness controls
• Ensure alignment with internal governance, regulatory expectations, and audit requirements
• Proactively identify risks, dependencies, and control gaps, escalating where appropriate
• Work closely with development leads and engineers throughout the SDLC
• Participate in agile ceremonies, backlog refinement, sprint planning, reviews, and UAT
• Coordinate with global and offshore teams to ensure consistent delivery and documentation standards
• Support production releases, validation activities, and post-deployment reviews
• Communicate complex concepts clearly to both technical and non-technical stakeholders
• Influence across teams without formal authority to drive alignment and delivery
• Contribute to roadmap discussions, platform modernization initiatives, and continuous improvement efforts

Senior Business Analyst – Vice President

• Provides support and delivery of requirements and work packages on low complexity projects/initiatives
• Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects
• Identifies and leads problem resolution
• Collaborates with project manager and business sponsor to ensure resources are assigned for successful delivery

Business Analyst II

• Ensure adherence to approved billing SOPs and policies.
• Maintain billing and dispute‑management standards across regions and customer segments.
• Monitor billing accuracy metrics and identify root causes.
• Work cross‑functionally with Commercial, Customer Service, Billing, and Finance teams.
• Track dispute aging, trends, and root causes.
• Provide guidance and training on invoice compliance and dispute best practices.

Business Analyst, Accounts Receivable Governance, Compliance

• Provides business technical leadership across a broad range of information management functions
• Works independently as a senior lead and may manage and direct activities related to analysis, design and support of business data management solutions
• Responsible for account level research to ensure all pertinent data required to accurately calculate FDIC insurance is remediated
• Keeps abreast of rapid business and technology innovation within business information management field
• Analyzes, designs, develops data repositories, warehouses and marts, data movement, data wrangling, data mapping and transformation (ETL) processes
• Supports data modeling capabilities in order to structure business data to be consumed/transformed into a variety of capacities
• Develops data road map/information management strategies and corresponding technical solutions on integrating, transforming, and/or managing data
• Drives data-centric solution development focusing on complex data integration

Senior Business Information Management Analyst, Data Remediation

• Support digital products and platforms that enable our Company's Research & Development laboratory workflows
• Partner with R&D scientists and technical teams to analyze laboratory workflows
• Act as a subject matter expert (SME) for laboratory systems
• Support the implementation and lifecycle management of laboratory systems

IT Product/Business Analyst

• Capture, analyze, and document business, functional, and technical requirements
• Translate legal workflows and security processes into user stories, functional specifications, and acceptance criteria
• Create process flow diagrams using Visio or similar tools
• Develop and maintain Business Requirement Documents, Functional Specification Documents, Test Plans, Test Cases, and UAT documentation
• Support Agile ceremonies, coordinate and support testing cycles, and analyze functional and data-related issues across systems
• Support integration across enterprise platforms including Legal Operations, Governance, and Global Security
• Plan and coordinate cross-functional Legal and Security initiatives, track project milestones and dependencies
• Ensure solutions align with legal, regulatory, and security standards
• Act as the primary liaison for Legal and Security application needs
• Collaborate with Business stakeholders, Engineering teams, Vendor partners

IT Business Analyst, Assistant Vice President

• Utilize RPG, RPGILE, CLP, SDA, SQL, and EDI for billing and reporting.
• Serve as the subject matter expert (SME) for professional billing modules within the EMR.
• Analyze, configure, and maintain billing workflows, charge capture, claim generation, and posting processes.
• Collaborate with clinicians, coding teams, and revenue cycle staff to ensure accurate charge entry and reconciliation.
• Partner with IT and EMR vendors to manage upgrades, enhancements, and system fixes related to billing.
• Conduct requirements gathering, process mapping, and gap analysis for billing workflows.
• Document functional specifications for system enhancements and lead testing/validation.
• Provide end-user training, support, and job aids for billing system users.
• Troubleshoot billing-related issues, escalate to vendors when required, and ensure timely resolution.
• Support audits, compliance reviews, and remediation for billing discrepancies.
• Provide reporting and analytics on billing performance, denials, and revenue cycle KPIs.
• Support programming and technical functions including database operations, report writing, and screen design.
• Manage system integrations using OpenText EDI and Rocket Software GUI design.
• Perform other duties as assigned.

IT Business Analyst – RPG Programmer

• Dynamically manage call center workforce for activities across a network of 6 Merrill Edge sites
• Optimize service levels on a real time basis. Adjust skilling and or planned events as per the established parameters
• Partner closely with ME Leadership Team to ensure the most efficient use of resources
• Analyze real-time call center metrics (Service Level, AHT, Productivity and Volumes) to determine patterns/trends, and make recommendations as necessary
• Collaborate with key business partners to identify opportunities for improvement of resource utilization and service levels
• Administration and Utilization of all WFM applications
• Administration of Capacity Resource Inbox
• Basic Report Generation and Administration (Excel based reports)
• Maintain proper communication channels regarding events that impact our call centers
• Partner with the technology team for the real-time tracking and communication of customer and associate affecting outages
• Communicate BCP events to multiple departments to ensure the continuous operations of critical business units occur
• Deliver regular updates to our leadership team for consistent transparency of call center metrics
• Perform other duties as requested by supervisor

Workforce Management Analyst – Service Level Coordinator

• Gathering and analyzing data and business requirements
• Designing and documenting functional specifications
• Supporting solution implementation and configuration
• Conducting expert testing and fine-tuning of the solution
• Training end users and supporting integration and UAT testing
• Participating in the full project lifecycle, from discovery to delivery
• Collaborating closely with global teams across the organization, including Sales, Customer Support, and other business units
• Engaging with R&D teams to provide feedback and insights that help shape and influence product strategy

Techno-Functional Business Analyst – Professional Services

• Support the development and enhancement of various AI/ML products for partner Blues plans to help process claims
• Work in an Agile Scrum environment
• Utilize technologies such as Snowflake, AWS Bedrock, and Amazon SageMaker
• Work from 7 or 8 am to 5 PM EST core business hours

See all jobs on JobTailor

Business Analyst I

Senior Contracts Business Analyst

Lead Treasury Asset Liability Management Analyst

Business Analyst

Senior Business Analyst, P&C Insurance

Business Analyst

Business Analyst III

Workday Finance Business Analyst

Senior Lead Business Analyst, Private Markets

Business Analyst III

Senior Business Analyst – Vice President

Business Analyst II

Business Analyst, Accounts Receivable Governance, Compliance

Senior Business Information Management Analyst, Data Remediation

IT Product/Business Analyst

IT Business Analyst, Assistant Vice President

IT Business Analyst – RPG Programmer

Workforce Management Analyst – Service Level Coordinator

Techno-Functional Business Analyst – Professional Services

Senior Business Analyst