Billing Business Analyst

Streamline Healthcare Solutions

Billing Business Analyst working directly with customers to enhance their billing processes. Utilizing behavioral healthcare knowledge to guide best practice workflows and develop training materials.

Posted 7/11/2026full-timeRemote • Mississippi, Montana, New Hampshire, New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Build relationships with customers, conducting needs assessments to identify organizational EHR requirements
Map customer workflows to software
Confer with customers regarding software needs and develop creative solutions to customer user requirements and problems
Coordinate with the customer and staff for updates to the customer environment, responsible for testing the application environments, ensuring that the environment is functioning
Develop, document, and revise new application design procedures, test procedures, and quality standards, including testing of new build designs
Create training materials, prepare and compile training presentations to facilitate learning and conduct training sessions with new users, helping them learn the application

Requirements

What you’ll need

Bachelor’s degree in psychology, social work, or other related fields
Experience working in the behavioral healthcare industry in a billing environment
Knowledge of customer and personal service principles
Complex problem solving, judgment and decision-making skills
Experience with Electronic Health Records preferred
Excellent interpersonal skills and effective written and oral communication skills
Strong analytical skills, problem-solving abilities, and sharp attention to detail
Sense of urgency and ability to prioritize work and daily tasks
Outstanding work ethic, drive, motivation, and commitment to quality results
Ability to travel up to 30%

Benefits

Comp & perks

Competitive compensation and benefits packages
Challenging yet flexible work environment
Opportunities for growth and continued learning

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Application Design ProceduresTest ProceduresQuality StandardsWorkflow MappingNeeds Assessment

Soft Skills

Interpersonal SkillsEffective CommunicationAnalytical SkillsAttention to DetailJudgment and Decision-Making

Certifications

Bachelor’s Degree in PsychologyBachelor’s Degree in Social Work