Business Analyst – Servicing Treasury

Freedom Mortgage

Servicing Treasury Business Analyst at Freedom Mortgage supporting operations by ensuring quality and compliance. Collaborating across teams to drive efficiency and improve processes with a focus on auditing and system enhancements.

Posted 7/14/2026full-timeRemote • New Jersey • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Servicing Treasury processes, including quality control, process improvement, and project management. Proficient in compliance monitoring and cross-functional collaboration to enhance operational efficiency and support audit readiness.

Highest-signal resume keywords

Servicing Treasury FunctionsQuality Control ReviewsProcess ImprovementProject CoordinationMicrosoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TestingDocumentationProcedure DevelopmentScriptingAutomation InitiativesData AnalysisQC ValidationIssue IdentificationEscalationResolution

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationAnalytical MindsetCross-Functional Relationship BuildingProcess Improvement Focus

Industry Keywords

LoanServ ExperienceInternal ControlsCompany PoliciesInvestor GuidelinesAudit ReadinessOperational EfficiencyContinuous Improvement

About the role

Key responsibilities & impact

Support Servicing Treasury processes through testing, documentation, procedure development, scripting, and automation initiatives.
Perform quality control (QC) reviews across team outputs to ensure accuracy, completeness, and adherence to established standards and controls.
Monitor Servicing Treasury workflows to ensure compliance with internal controls, company policies, and investor/insurer guidelines, including issue identification, escalation, and resolution.
Identify process risks, inefficiencies, and control gaps; partner with stakeholders to design and implement sustainable solutions.
Serve as a project coordinator/manager for Servicing Treasury initiatives, including planning, tracking milestones, managing deliverables, and driving timely execution.
Partner with Change Management and IT to support system enhancements, process improvements, and implementation efforts.
Support audit readiness and audit automation through documentation, data analysis, and QC validation.
Build and maintain strong cross-functional relationships; serve as a primary point of contact for Servicing Treasury inquiries and issue resolution.
Drive continuous improvement by streamlining processes, enhancing reporting accuracy, and improving overall operational efficiency, quality, and consistency.
Comply with all company policies and procedures. Maintain regular and punctual attendance.

Requirements

What you’ll need

Knowledge of servicing treasury functions, LoanServ experience a plus.
Intermediate Microsoft Office skills.
Strong written and verbal communication, analytical mindset, and process improvement focus.
Minimum of high school diploma. Associate’s degree preferred; relevant experience may substitute.
3-4 years’ experience required.

Benefits

Comp & perks

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